Trusted Agent profile · Mid Sussex
★★★★★
335 reviews across 3 platforms
1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, Mid Sussex, RH16 4LX
Henry Adams's office in Mid Sussex, at 1 Park Parade, is rated 4.4 out of 5 across 335 reviews on three platforms, including 135 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Henry Adams won in 2026.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mid Sussex office, from every platform, shown as written. First names only.
5/5
GoogleVery professional and easy to deal with. Ultra efficient with helpful and friendly advice. Regular property checks and thoroughness of check-in and check-out procedures leaves us confident in their abilities to manage our properties for us.
Thank you Dave, we try hard to be efficient so that is great to hear.
5/5
GoogleJane and Jade helped us every step of the way with buying our first home. They gave us a brilliant service and kept us informed at all stages, as well as making sure the other parties were doing their bit. Highly recommended.
Thank you, Richard. We're so pleased we were able to help you buy your first home. Congratulations, we hope you make some fantastic memories.
1/5
TrustpilotWARNING! Do NOT Use this letting agency!
WARNING!! Do NOT use this company!!
5/5
GoogleMelissa Twinn from Henry Adams was super helpful, responsive and knowledgeable. She helped facilitate a very stressful move for me with minimal fuss and I'm very grateful. Great Letting Agent, highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Alex, we really appreciate your comments.
5/5
GoogleI have been very pleased with the service I've received from Henry Adams. They have managed my rental property for the past year and have carried out their responsibilities in a professional manner. I would definitely recommend them.
Thank you so much for reviewing us.
1/5
TrustpilotAgent showed us a property and knew…
Agent showed us a property and knew nothing about it; couldn't answer a single question.
5/5
GoogleHad a great experience with this company, especially with Melissa, very kind and professional and extremely helpful. She has been exceptional and has responded quickly and tended to every need.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Melissa, we really appreciate it.
5/5
GoogleExcellent service and advice, thorough explanation and paperwork, responding immediately to any query: what a change to what I have been used to in the past! 10 out of 10.PositiveResponsiveness, Quality, Professionalism
Thank you Annie, we really appreciate your review.
5/5
GoogleHenry Adams have made the whole process from viewing to moving in simple and easy. I would like to point out the exceptional service from Paul and Melissa, would recommend to anyone!
Thank you so much Tom, we really appreciate it.
5/5
GoogleFrom the initial meeting (with a considered and realistic valuation), through photography and brochure preparation, to managing our eventual sale, we have been very impressed by the level of care, attention and professionalism at Henry Adams - having remarked on many occasions throughout the process how Jade and Jane do much to rebuff the traditional view of estate agents! We wouldn't hesitate to recommend or to use Henry Adams again.
5/5
GoogleQuick and high quality. Excellent communication from staff.
Thank you Sheila! Much appreciated.
4/5
Trustpilotwould recommend
I have been renting from Henry Adams for 10 years and overall experience was very good. They deal with any issues in a prompt and professional manner, but still maintain a personal approach.
5/5
TrustpilotExcellent service and great…
Excellent service and great communications throughout, thank you Goretti and your team.
5/5
GoogleVery lovely and friendly staff! Melissa in particular went above and beyond in explaining everything and helping us get the flat we wanted! Would highly recommend.
Thank you Rebecca, so glad we could help!
4/5
TrustpilotThroughout the years of renting my…
Throughout the years of renting my house, I have been lucky to have Michelle Tattersall looking after my property. Hard working, honest and understanding; and a huge asset to Henry Adams. Thanks for all your help Michelle. Best wishes Sandy x
5/5
GoogleRecently sold a house through Henry Adams and cannot fault their service. Professional, efficient and caring. David, Jade and Jane ensured that the whole process was stress-free. Highly recommended.
Fantastic, thank you for your review, we really appreciate it.
5/5
TrustpilotReally helpful at viewing
Really helpful at viewing, flexible with viewing timings
Thank you for your feedback Olivia!
5/5
GoogleFantastic service from Paul. Always kind and courteous! Would not hesitate to recommend Henry Adams to friends and family.
Thank you Alice, your review is much appreciated!
5/5
GoogleVery professional and efficient company. My new flat contract was sorted very quickly and there was excellent communication throughout.
Thank you so much for your review Michaela.
5/5
GoogleFirst time renting with Henry Adams- extremely good service! Very friendly staff- Melissa in particular was very very helpful! Would definitely recommend!
Thanks Jade, we are really happy that you found our service so good, we do work really hard to make moving less stressful. We hope you are happy in the property.
5/5
GoogleExperience and Excellence much appreciated through out the transaction.
Thanks Simon, we appreciate the feedback and are glad we could make your move as stress free as possible.
5/5
TrustpilotExcellent service
Excellent service. Highly recommend.
Thank you for taking the time to share your experience!
5/5
GoogleVery efficient and professional service from Melissa. The letting process was managed extremely well and to the accelerated timeline that we needed. Would highly recommend!
Thank you for your review, we greatly appreciate it!
5/5
TrustpilotA fabulous service!
A fabulous agency who both helped my husband and I and my mother find our homes. They listen, they care, they are attentive and very importantly for my husband and I they are LGBTQI friendly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Henry Adams, Mid Sussex won Trusted Agent; Henry Adams, Bognor Regis won Gold; Henry Adams, Haslemere won Trusted Agent; Henry Adams, Storrington won Trusted Agent.
