Eddison White Merton reviews

★★★★★ 5/5

Google

I had been looking for a new place for two weeks, stressing huffing and puffing until I met Denusha and everything was better. She’s just amazing, understood what I was looking for and flexible with arranging viewings. Thank you so much for making the process hassle free and pleasant to deal with you both, Denusha and Holly.PositiveResponsiveness, Quality, Professionalism, Value

Almona · 24 October 2021

★★★★★ 1/5

Trustpilot

Failed to do the bare minimum.

I visited a flat and submitted an application to rent it within hours of visiting it. I went in person to their offices, filled out all the forms, gave them all the documents they asked for (ID, bank statement, proof of right to rent), and they told me they would be in touch soon. A week passed and I did not hear back from them, so I decided to call them to follow up on my application. They had absolutely no idea who I was and had no record of my application being submitted at all, they told me an application made on the same day mine was made had been accepted but that it was not mine. They offered their apologies, and said that they should've called me to tell me my application had not been selected by the landlord. But that does nothing for me, it doesn't change the fact that I wasted a week when I could've looked at other properties. Being contacted about the outcome of the application (like they said they would do) was the bare minimum I expected them to do, so I cannot imagine how they perform in other areas of their job. The only way I can describe them after this terrible interaction is as completely unprofessional.

Daniel · 10 March 2023

★★★★★ 5/5

Google

An absolute pleasure to deal with! Wish all Estate Agents were like this!! Lovely bunch of people, Stephen has been our contact throughout finding a flat to rent and going through various tenancy checks/processes. Always at the end of the phone or email, and a thoroughly nice chap!

Neil · 24 October 2020

★★★★★ 5/5

Google

I recently rented a house through Eddison White and everything has progressed very quickly and smoothly. Stephen was extremely helpful and friendly, and made the experience much less stressful for us. Eddison White have been the best estate agents I've worked with for renting properties in London.

Rhiannon · 24 October 2020

★★★★★ 5/5

Google

Holly has looked after me and my tenants for the last few years and always keeps me updated and makes sure everything ticks along. JP has done an amazing job finding tenants in this tricky time. The amount of work he's put in to finding someone and also keeping me regularly updated is greatly appreciated. Good job guys!

David · 24 October 2021

★★★★★ 5/5

Google

I recently purchased a property sold by Eddison White. I have nothing but compliments for the team. They were easily contactable, answered every question I asked and helped navigate a purchase which was complicated! Rhys in particular was very impressive and ‘on it’! Thanks to the whole team!

Helen · 24 October 2022

★★★★★ 5/5

Google

Richard has been extremely helpful, he is always very professional and willing to answer any questions I have had. Due to his professionalism, kind and thoughtful nature my move has been a very positive experience. I would highly recommend Eddisonwhite estate agents.PositiveResponsiveness, Professionalism, Value

Karen · 24 October 2020

★★★★★ 5/5

Google

I was pleased to work with the agents on my house purchase. Thank you for your professionalism all the way in the process. Credits go to JP and the entire team helping with it. The communication was clear and I felt support all the way though. All the best and good luck in business!

Roman · 24 October 2021

★★★★★ 5/5

Google

I recently purchased a property through Eddison White and Emma was incredibly helpful and diligent throughout. Emma's very good at getting back to you quickly and helping resolve any sticking points with the paperwork. I'd happily recommend.PositiveResponsiveness, Professionalism

Oliver · 24 October 2021

★★★★★ 5/5

Google

Fantastic service from James and the team! It wasnt the most straightforward purchase and after many road bumps we got there in the end. James and his team remained professional throughout the process, I would heartily reccomend buying through eddison white!

Tom · 24 October 2020

★★★★★ 5/5

Google

I am delighted with the service received from Eddison White - from the very beginning they have been helpful, supportive, diligent and thorough and I would absolutely recommend them. Emma Brundle, James Wenham and JP particularly deserve mentions - thank you so much for getting my place sold!PositiveResponsiveness, Quality, Professionalism, Value

Anna · 24 October 2021

★★★★★ 5/5

Google

We recently rented a property in Colliers Wood in a very tough market. Kian from Eddison White was a delight to work with. He was very responsive, helpful and friendly and made a stressful situation much easier. By far the best experience with agents to date. In addition, Rosie has also been very helpful and responsive. We would highly recommend Eddison White.

Zoe · 24 October 2023

★★★★★ 5/5

Google

I had a great experience with Eddison White. Emma was an amazing help with finding our flat! Carole was super helpful with everything, particularly the end of tenancy things. Would recommend.PositiveResponsiveness, Professionalism

Edel · 24 October 2021

★★★★★ 5/5

Google

I've been dealing with eddisonwhite for almost ten years now and I've always found them to be excellent. The lettings team are top notch, knowledgeable and friendly. Being a landlord is rarely fun, but they've made the experience one where I feel supported. I've since decided to sell my property and the transition could not have been easier. They have taken care of me beyond the call of duty and I could not have asked for a better service. A great experience all-round.PositiveProfessionalism

Carlton · 24 October 2021

★★★★★ 5/5

Google

I moved to Eddison White after receiving a very low level of service from another agent, and could not have been happier with the results. They were the professionals I was looking for, and I think they managed to get my flat online within 48 hours of first contacting them; and an offer we were happy to accept within a few weeks. I was assigned JP as my agent and dealt solely with him throughout the entire process, and could not recommend him enough. Strongly recommend. Just ask for “JP The Iron Fist”.

Ben · 24 October 2021

★★★★★ 5/5

Google

I purchased a home through Eddison White and the service I received was great. Emma was incredibly helpful, supportive, professional and efficient throughout the entire process. I wish we had sold our property with her too!

Zoe · 24 October 2020

★★★★★ 5/5

Google

We recently purchased a property via Eddison White and Emma was incredibly helpful and friendly in answering all of our questions and ensuring that everything moved as quickly as possible!

Sam · 24 October 2021

★★★★★ 5/5

Google

Very good agency. Lovely and responsive team, I always received feedback after viewings and they did their best to sell my flat. Can highly recommend them

Carolin · 24 October 2023

★★★★★ 5/5

Google

Many thanks to Eddison White Estate Agents for the amazing work and exceptional efforts the Team (lead by Richard Eddison) put to help us completing the purchase of our house that had the most unbelievable obstacles we have ever faced. In all fairness, we thought we would never be able to get to completion but luckily to us we had Richard personally helping and the Team working so hard in order to overcome every obstacle till the very day we received our keys. MANY THANKS!! This is not a one off experience as I have dealt with Eddison White Estate Agents for the last 15 years and have always received a fantastic and very professional service over the years. I bought my first property in Colliers Wood with them, I rented the same property through Eddison White when we moved to another house and we eventually sold the same property with them so I cannot thank Eddison White more and personally to Richard Eddison for your continue support even in unprecedented times like the one we are living at the moment. I undoubtedly recommend Eddison White.PositiveProfessionalism

Marcelo · 24 October 2020

★★★★★ 5/5

Google

Recently got my first flat through them - professional and friendly team! JP was the agent on my case and he was very helpful and quick at responding. Thank you for handling my purchase!

Ben · 24 October 2022

★★★★★ 5/5

Google

Professional, passionate and trustworthy. They are definitely my go-to in the area. I mainly worked with James W. and Emma, they simply are brilliant people!

Imi · 24 October 2021

★★★★★ 5/5

Google

We bought our first home through Eddison White and found the company's professionalism exemplary. Richard Eddison and his team were approachable and honest. They managed our expectations and requirements with candour and kindness, and guided us expertly through the whole process. They knew the local area thoroughly and we discovered that they were heavily involved with the local community and fundraising events which was refreshing to hear. Whenever we visited the office there was great team spirit and always someone on hand to deal with questions and queries. We will definitely use their services again.

Clare · 25 October 2019

★★★★★ 2/5

Trustpilot

Avoid them, not professionals!

Avoid them, not professionals. In search of a home in London, I find one of the proposals of this agency that seems adequate to my needs. Fixed appointment, I visit the house, I explain what I need and the fact that I am moving to London for the first time and therefore I do not have all the references they require. The person who accompanies me tells me that there are no problems, I offer a security deposit twice the amount requested because of the lack of references, they tell me that everything is fine, I sign the proposal in the agency. But after a few hours, they ask me to pay a year in advance !!! Are we joking? Absolute zero professionalism. The only thing I have to say, they quickly returned the amount I had paid This is the only reason for 2star and not only 1. But otherwise, it is better to avoid them!

Massimo · 26 April 2019

★★★★★ 5/5

Google

A first call professional service throughout the process. Always available to answer any question either by phone or email.

Soobee · 24 October 2023