Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEddison White have managed and marketed my flat in Tooting for rental for 17 years. Richard, Carole and all the team at Eddison White have consistently looked after my best interests, been efficient and responsive in all aspects. Their professionalism and expertise have been prevalent at all times and my continued excellent working relationship with them is of great value to me. I would have no hesitation in recommending Eddision White for all your property sales and letting needs.
Serena · 27 March 2024
Agent replied · 23 October 2024
Serena, a 5 star review for you too. You're are a great landlord and have been from day one. Thank you for the review, they are wonderful words, we are not perfect, who is, but we do try to do the best job possible for both our clients and tenants. The synergy between landlord, tenant and agent is paramount and you certainly play your part in this so thank you too. All the best Richard Eddison.
★★★★★ 5/5
GoogleEddison white handled our sale very professionally throughout. Kevin Hailey was especially outstanding with his communication skills and we would throughly recommend this agent.
Paul · 25 July 2024
Agent replied · 23 October 2024
Hi Paul, thank you for using eddisonwhite MORDEN to sell your home. I'm glad we met your expectations and that prompted a wonderful 5 star review. We wish you and the family, all the best. Regards Richard Eddison MNAEA/MARLA
★★★★★ 5/5
GoogleEddison White have managed and let my property in Colliers Wood since 2020 and I am so impressed with the level of care and service provided in managing my property. I would particularly like to thank Trisha and Syed for their fantastic communication regarding my property.
Safa · 8 December 2024
★★★★★ 5/5
GoogleWe just completed on our first flat with eddisonwhite and Emma was wonderful throughout the entire process. Readily available to help and a constant source of advice, she made the process far less stressful for us.
Steven · 24 October 2023
Agent replied · 23 October 2024
Dear Mr Gyford, congratulations on your purchase and thank you for the review. Thank you mentioning the great service Emma gave. The staff really appreciate the recognition our clients give for all their hard work. It means a lot. All the best for the future Richard Eddison
★★★★★ 5/5
GoogleRhys has been amazing through out this whole process of my move and happy to have used this company.
Emma has also been amazing, always willing to assist with queries!!
They always answer my queries and available on the phone.
Very reliable and friendly agents.
Highly recommended!!!!
Lou · 24 October 2022
Agent replied · 23 October 2024
Hi Lou, Thank you for using eddisonwhite to sell your home. I'm glad Rhys & Emma gave you an amazing service. They are both a credit to the company. Good luck in the future from us all. Regards Richard Eddison
★★★★★ 5/5
GoogleEmma was fantastic throughout my purchase. She is always extremely professional and friendly, keeping me regularly updated. In particular she acted quickly to get a tricky exchange through where conveyancers were causing an unnecessary hold up. Would highly recommend Emma and will go to her in future.
James · 24 October 2022
Agent replied · 23 October 2024
Merry Christmas James, Welcome to the area and we're glad you got in pre the festive season. Thank you for writing your review, Emma was pleased to read it this morning. All the best 2022. Richard
★★★★★ 5/5
GoogleEddisonWhite marketed our property (a flat) well, at the right price, got us our full asking price in tricky market conditions and then helped gently nudge along the lengthy offer to completion process with the buyer, their solicitor, and the housing association freeholder. We were kept informed regularly throughout the process with a straightforward approach from the whole team. We found they were always ahead of the problems that occurred and already had planned any solutions needed. True professionals. I would thoroughly recommend EW to anyone wishing sell a property in the area.
Lesharvey71 · 28 December 2023
Agent replied · 23 October 2024
Thank you for the review and appreciating all our hard work. It’s been a pleasure dealing with you both over many years and we’re glad we could get the sale over the line, Best Regards Richard MARLA/MNAEA Managing Director
★★★★★ 5/5
GoogleWe recently completed our house move through Eddison White. Throughout they have been professional and proactive. Our agent Rhys went above and beyond in chasing and cajoling agents and solicitors further up a long chain, without which our move would not have happened. I cannot recommend Rhys and Eddisom White highly enough.
Matthew · 24 October 2021
Agent replied · 23 October 2024
Hi Matthew. I hope you are enjoying the apartment. Thank you for the review, it is most kind. Rhys and the team appreciate the positive feedback. Take care Richard Eddison
★★★★★ 1/5
GoogleI visited a flat and submitted an application to rent it within hours of visiting it. I went in person to their offices, filled out all the forms, gave them all the documents they asked for (ID, bank statement, proof of right to rent), and they told me they would be in touch soon.
A week passed and I did not hear back from them, so I decided to call them to follow up on my application. They had absolutely no idea who I was and had no record of my application being submitted at all, they told me an application made on the same day mine was made had been accepted but that it was not mine.
They offered their apologies, and said that they should've called me to tell me my application had not been selected by the landlord. But that does nothing for me, it doesn't change the fact that I wasted a week when I could've looked at other properties. Being contacted about the outcome of the application (like they said they would do) was the bare minimum I expected them to do, so I cannot imagine how they perform in other areas of their job. The only way I can describe them after this terrible interaction is as completely unprofessional.
Daniel · 24 October 2023
Agent replied · 23 October 2024
Hi David, I'm sorry you had a poor experience. The person who dealt with you is fairly new to the role and on inspecting the file, I feel the negotiator does need further training. We had received you offer but had received offers prior to yours. These had been presented earlier to the owner, one of which was accepted. I'll contact you privately for a full explanation. Regards Richard Eddison
★★★★★ 5/5
GoogleWe first became aware of EW when we bought our property in 2019, we then decided to sell recently (late 2022-2023) and EW were the obvious choice for us considering all other estate agents in the area.
We dealt mainly with James but all staff were very much on the ball and had a “let’s get this done” attitude, even the top man Richard himself. The valuation EW suggested was spot on in the end.
It was tempting to go down an online estate agent route but we are so glad we did not. Having previously sold with a well known online only agency, we were so glad that the staff at EW were on hand to sort out any issues that arose - it’s clear that the staff know the area and know their business. Trust us when we say that if you go down an online route - you’ll be left on your own to sort things out that are way beyond your knowledge or experience.
Don’t hesitate to deal with EW: we certainly haven’t regretted it at all.
Iggy · 24 October 2023
Agent replied · 23 October 2024
Hi Mr Malik, you gave us 5 Stars and if I could do the same for what you have written, I would. I'm so please we could be of service and that the team met or exceeded or expectation. I even got in on the action and got a mention. I know James was very pro-active on the file so again I'm super pleased he specifically did a great job for you and help the buyers too. I trust the move all went well and you have settled into your new home. Good luck in the future and thank you for choosing EW. Warmest Regards Richard Eddison
★★★★★ 5/5
GoogleAbsolutely enjoyed working with Emma and James! Thanks so much for being so efficient and making the whole process so smooth and painless! This was all the more challenging as we had to move during lockdown, but Emma was fantastic, responsive and flexible... We highly recommend this agency.PositiveResponsiveness, Quality, Professionalism, Value
Colin · 24 October 2021
Agent replied · 23 October 2024
Thank you for the glowing review. The team really appreciate the recognition they receive from our clients for all their hard work. I'll let James & Emma know. All the best. Richard
★★★★★ 5/5
GoogleExcellent service from the team at Eddison White. Good marketing, found a suitable buyer at a good price. Great commutation all the way through the sale process. Special praise to Emma. I would highly recommend Richard and his team at Eddison White.PositiveResponsiveness, Professionalism
Robert · 24 October 2022
Agent replied · 23 October 2024
Robert, the review is much appreciated. Always a pleasure to work on your behalf. Thank you. Enjoy the golf & wine. Regards
Richard E
★★★★★ 5/5
GoogleAidan was extremely helpful throughout the entire process. He got our offer accepted very quickly, and when there were any hurdles or delays, he chased the relevant parties to overcome them.
Thanks to you, we have just bought our first home.
Kieran · 29 November 2024
★★★★★ 5/5
GoogleI've known James W at Eddison White for several years and have just purchased a second property with him and am arranging the sale of a third. I can honestly say that James is a pleasure to deal with, very professional, helpful and does his best to get you the best deal he can. I highly recommend him and the team at Eddison White if you are looking to do business in an around the Colliers Wood area.PositiveResponsiveness, Quality, Professionalism, Value
Barbara · 24 October 2021
★★★★★ 5/5
GoogleWe recently bought a house through Eddison White in Colliers Wood. It’s been a pleasure dealing with them, particularly James, who has been highly professional, efficient, amenable and helpful.
If we were to sell again in future, we’d choose EW!
Rob · 24 October 2022
Agent replied · 23 October 2024
Hi Rob, Welcome to 'The Wood' I hope you and your wife enjoy your new home. I'm really pleased you had a great experience using EW and James. The team all work hard to offer as good a service as possible and its nice to know they have. As a fellow local, I can wholeheartedly say there is a great community and its a great place to live. All the best, Richard Eddison
★★★★★ 5/5
GoogleI recently purchased a property through Eddison White and cannot recommend it highly enough. Rhys was superb in what was a very tricky and lengthy chain - I felt reassured by Rhys' honesty and openness throughout as well as his proactive approach in updating me with developments.
Myles · 24 October 2021
Agent replied · 23 October 2024
Hi Myles, I must of missed your review. Better late than never!!!!!
Thank you for singing the praise of the company, especially Rhys. The team work hard so its nice to get the recognition. I hope you are enjoying living on the Kings Place development. Many Thanks Richard Eddison
★★★★★ 5/5
GoogleWe recently purchased a house through Eddison White, which could have been very difficult during the current coronavirus climate. However, our agent James Penhaligon was really helpful throughout the whole process. He dealt with all our issues professionally and ensured good communication with the sellers.PositiveResponsiveness, Professionalism
Ege · 24 October 2021
Agent replied · 23 October 2024
Hi Ege, thank you for your kind words, JP especially will appreciate them. Well done & enjoy your new home from all at eddisonwhite.
★★★★★ 5/5
GoogleJames Wenham was great to work with, guided us through the process and was clear with next steps at every stage. We got in ahead of schedule and James was brilliant in coordinating between us and the seller. Fully recommend!
Dominic · 23 September 2024
★★★★★ 5/5
GoogleI had a great experience selling my property with Eddison White. Emma was completely amazing throughout the whole process - always happy to help and kept me updated every step of the way. It was very reassuring to work with Emma during what was a pretty long and stressful time - I can’t recommend her highly enough!
Jo · 24 October 2023
★★★★★ 5/5
GoogleIn our case we worked with Holly B. and James P. two amazing agents.
Professional and trustworthy.
We had a great experience with Eddison White.
We recommend using this agency if you re thinking about moving.
Thank you
Daniel & VeronikaPositiveResponsiveness, Quality, Professionalism, Value
Daniel · 24 October 2021
Agent replied · 23 October 2024
Thank you for the 5 stars Daniel. Both the sales team & lettings admin team work hard, I know the welcome the positive feedback. Regards
Richard Eddison
★★★★★ 5/5
GoogleEddison White has been exactly what I had imagined - a professional independent agent focused on indivisual clients' needs, and especially Emma (Brundle)was so hands-on, responsive, empathetic and Top negotiator!Tons of thanks !♡PositiveResponsiveness, Quality, Professionalism, Value
Gina · 24 October 2022
Agent replied · 23 October 2024
Hi Gina, I hope you are enjoying your new home. Thank you for the positive endorsement of eddisonwhite and especially Emma. I have a great team who understand the value of customer service. Warmest Regards Richard Eddison
★★★★★ 5/5
GoogleRecently went through the processing of renting a property via Eddison White. Smooth process, Amy in particular was really helpful and attentive which is appreciated during stressful times like these. Would happily recommend to other tenants.
Oona · 24 October 2022
Agent replied · 23 October 2024
Hi Oona, that's fabulous to hear. Amy has only just joined with no previous experience in lettings, so to know she has hit the ground running is music to my ears. A star is born! Many thanks Richard Eddison
★★★★★ 5/5
GoogleWe chose to sell a friends house in Willow View, Colliers Wood with Richard and his Team back in February, we have known Richard for a number of years. The house was Sold within about two weeks to a first time buyer which was great, the sale was going through then the Country went into lockdown with Covid-19 unfortunately but the sale carried on smoothly throughout and we completed on 30th April which was brilliant news. Emma Brundle dealt with the sale from start to finish and we can’t thank her enough for her help and support to make the sale happen and so quickly. We can thoroughly recommend Eddison White Estate Agents to help find you the right home or sell yours!! Thank you Richard and Emma.
Tracey · 24 October 2020
★★★★★ 5/5
GoogleI recently just completed on my first property as a first time buyer and Emma Brundle was helpful throughout the process. She explained the process to me from start to finish and helped unblock issues that cropped up along the way. Thanks again!
Rebecca · 24 October 2021
Agent replied · 23 October 2024
Hi Rebecca, congratulations on your purchase. I love the location you brought your apartment in, quiet, yet uber convenient. Its great in the spring when the blossom trees are in bloom. Emma will be thrilled at her 5 Star review, I know the team appreciate the feedback and its great to know that they are delivering a fantastic service to our clients. Most of the team are local so we hope to see you in 'The Wood' soon.
Regards Richard Eddison
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.