Trusted Agent profile · Merthyr Tydfil
★★★★★
1,248 reviews across 3 platforms
32 Victoria Street, Merthyr Tydfil, CF47 8BW
Part of Darlows, see every office.
Darlows's office in Merthyr Tydfil, at 32 Victoria Street, is rated 4.6 out of 5 across 1,248 reviews on three platforms, including 902 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of five awards Darlows won in 2026.
Tell us what you need and we'll put you in touch. Darlows hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merthyr Tydfil.
The Trusted Agent 2026 results for Darlows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Merthyr Tydfil office, from every platform, shown as written. First names only.
5/5
GoogleNicole was absolutely amazing!!! She couldnt have possibly done more to help us. From being extremely flexible with viewings, to her fantastic people skills, every viewing felt easy. The process was explained thoroughly and we knew exactly where we were through every stage. Thank you Nicole!!! =]
5/5
GoogleI am very pleased with the quailty i have recieved from Nicole Richards. Nicole was very helpful when carrying out the housing process. Such a friendly and lovely women. I can not wait to start my new adventure in my very own home. Thank you so much.
5/5
GoogleSarah came to value my home today. She was very friendly and explained everything to me and I was very happy with the valuation
Thank you for this kind review of Sarah, I will pass the feedback to the Sales team.
5/5
GoogleGreat communication from Kara and speedy process. Kept up to date on everything via email & telephone. Couldn't ask for more - highly recommended!
Thank you for this kind review of Kara, I will pass this feedback over to the letting's team.
5/5
TrustpilotMany thanks to Belinda and the gang at…
Many thanks to Belinda and the gang at Darlows in CwmbranAll hiccups finally resolvedSale finalised today
Dear Mari Wood, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Kind RegardsBelinda Darlows Cwmbran estate agents Dear Mari Wood, T
5/5
GoogleExcellent service Emailed to view a house woth darlows and had a call 5 minutes later from louise asking if I would like to view it today. We had a nice friendly welcome when we got to the property and they answered all our questions. Highly reccomend and will be using again.
Hi Chloe, thank you for your comments.
5/5
GoogleI bought my home from Sarah Elliot at Darlows. She was extremely helpful and very knowledgeable and helped through the entire process. Now that I am considering downsizing I have turned to Sarah to help. Once again she hasn't disappointed me and is going above and beyond to help and support me.
Hi Kath, thanks for the review - really appreciate it.
5/5
GoogleGeorgia Murphy Was really god with my contract renewal.. she was very helpful to some questions and overall she’s nice and professional
Thanks for the review - Georgia Property Management
5/5
GoogleLouise Pinch (Merthyr Branch) was amazing, super helpful, professional and full of knowledge. We felt informed at every step of the house viewing. Thank you so much!
Thank you Leanne for your kind comments - Sales Team
5/5
GoogleI met with Sarah today who was efficent very professional and very good communication highly recommended 🌟🌟🌟🌟🌟 …
Hi, thanks for the review.
5/5
GoogleLouise at Darlows Merthyr has always been super helpful & has been a pleasure to work with in finding our next property purchases. Would highly recommend working with her & Darlows.
Thank you Ben. We appreciate your review.
5/5
GoogleWe were shown around a few houses by Louise, it was easy going, not rushed and her expertise and advice were invaluable. Great team at Darlows (just wish the website was a bit better/more user friendly).
Hi Wiz, thank you for your review
5/5
GoogleHollie has helped me massively with my search for a property. Would highly recommend.
Thank you for your review
5/5
GoogleMet Kara today at one of the property at Mountain Ash and she was really helpful and explained every bit of process in very professional manner.
Thank you for this review of Kara, I will pass this on to the Letting's team.
4/5
GooglePrompt resolving of a query. We were delighted with the service provided by Steve Williams which enabled us to sort out access to our property. Many thanks
Thank you for your review Nigel, It is appreciated - Property Management
5/5
GoogleGeorgia came and did a house inspection for the landlord. She was approachable, respectful and efficient. :)
Thank you for your lovely review, we will pass this over to Georgia in Property Management!
5/5
GoogleI have had the pleasure of being helped out by Nicole at Darlows in the last week, from viewing properties to now taking it further, she has been on hand guiding me through the next steps and keeping me informed throughout the process. Very kind, friendly and professional. Thank you!
Thank you for your feedback
5/5
GoogleThank you to louise Pugh @ Darlows Merthyr for being my point of contact she is always reliable, professional and courteous. Pleasure to do business with as always. Merry Damp Proofing
Hi Neil thank you for the review - we really appreciate it. Louise from Property Management
5/5
GoogleJust gotta say hollie was really helpful with my viewing and all the advice she gave me and helped me with my first home 🥰🥰thank you x …
Thank you Amanda for your comments
5/5
GoogleKara showed me around a property today, she was very helpful, answered all my questions and made the process very easy.
Thank you for this kind review of Kara, I will pass this feedback to the Letting's Team.
5/5
TrustpilotThe team at Merthyr Tydfil- great service.
The team at Merthyr Tydfil can be busy. Today, Stephen when up and beyond to sort every issue out reference my house yesterday. The best service yet. So thank you for covering every detail to make me feel more at ease.
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
GoogleVery helpful, nothing is too much effort. It's been nice to deal with an estate agent that's contacted me instead of me chasing around.
Thank you very much for your review, is there anyone that you would like to name who has assisted you?
5/5
GoogleI had good service from Darrow’s. Sarah gave us a valuation and was professional and friendly. Sarah also took really good photographs of our home and garden. The very same day she had downloaded them onto the Darlows site.
HI Irene, thanks for the positive review. We really appreciate it.
5/5
GoogleFriendly and respectful approach to viewing the property. Helpful and knowledgeable of surrounding areas.
Thanks for your review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Darlows, Merthyr Tydfil won Platinum; Darlows, Caerphilly won Platinum; Darlows, Brynmawr won Platinum; Darlows, Pontypridd won Platinum; Darlows, covering Tonypandy won Trusted Agent.
Tell us what you need and we'll put you in touch. Darlows hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merthyr Tydfil.
