Trusted Agent profile · Merthyr Tydfil
★★★★★
1,248 reviews across 3 platforms
32 Victoria Street, Merthyr Tydfil, CF47 8BW
Part of Darlows, see every office.
Darlows's office in Merthyr Tydfil, at 32 Victoria Street, is rated 4.6 out of 5 across 1,248 reviews on three platforms, including 902 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of five awards Darlows won in 2026.
Tell us what you need and we'll put you in touch. Darlows hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merthyr Tydfil.
The Trusted Agent 2026 results for Darlows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Merthyr Tydfil office, from every platform, shown as written. First names only.
5/5
GoogleDaniel was always very quick to respond to my queries during our house purchase. He provided a friendly and efficient service throughout. Many thanks!
Thank you Mark for your review. We appreciate your comments.
5/5
GoogleRichard was amazingly fast and responsive when dealing with our mortgage enquiries, top bloke thanks Richard.
Hi Ben, thanks for the review. We really do appreciate it.
5/5
GoogleI spoke to Hollie today regarding a rental property. Fast response, polite and efficient. All questions answered and an appointment booked. Great service thank you.
Thank you for your review, I will pass this review on to Hollie who I am sure will be extremely thankful for this review.
5/5
GoogleI am extremely pleased with all aspects of dealing with Oliver and his team at Darlows. They are easy to talk to,incredibly professional , competent, HONEST and friendly. Nothing is too much trouble for them; they literally go the extra mile to help you. I absolutely value their opinion on which properties would be good for letting, to the point where I wouldn't buy anything without checking with them first. I recommend that if you are a Landlord letting a property, or indeed a tenant renting one, check with Oliver and his team at Darlows first. You wont be dissapointed.
5/5
GoogleGreat customer service from Kara
Thank you for the review John! From Kara on the lettings team.
5/5
TrustpilotDarlows Estate agents in merthyr have…
Darlows Estate agents in merthyr have been very quick in responding to my emails Hollie Langmead is currertly dealing with our property enquiries has been very pleasant and professional. Looking forward to working with you further.
5/5
GoogleHollie was extremely helpful when we spoke, I would have been lost!
Thank you very much for this review of Hollie, I will pass this feedback to the Lettings Team.
5/5
GoogleDealt with Hollie, who was really friendly and helpful and fast answering my queries. Would highly reccomend!!
Thank you for providing the review for Hollie, I will pass on the feedback to her.
5/5
GoogleKara Mo-O’Brien was very helpful and easy to talk to! She answered all my questions in a way in which I understood! Thank you Kara! :) x
Thank you very much for your feedback, This will be passed on to Kara.
5/5
GoogleKara was so helpful showing me around a property today ! Thanks again !
Thank you for this review of Kara, the feedback will be passed to Kara and the letting's team.
5/5
GoogleI would recommend darlows estate agents for buying especially. We dealt with Louise and she was fab! Really nice lady and didn't mind my nagging. Thanks to Louise she helped us get our forever home 🍾 …
Hi Stevie, thank you for your kind comments
5/5
GoogleLouise is a great sales negotiator. Lovely person to deal with.
Thanks for the review
5/5
GoogleLouise has been a great help trying to find us our first family home. Louise is polite, friendly and full of knowledge
Thank you Bethan for your review. We are pleased Louise was of help to you.
5/5
GoogleLouise was lovely and professional, I would definitely recommend Darlows estate agents
Thank you so much for your comments to the sales team
5/5
GoogleLouise was lovely and very professional and informative on property we looked at. Thank you.
Hi Kay, thanks for the review. We really appreciate it
5/5
GoogleLouise is the best agent in south wales! Always super helpful and knowledgeable. Top class!
That's great to hear. Thank you for your comments
5/5
GoogleKara was very helpful today, she answered all my questions professionally.
Hi, thanks for the review
5/5
GoogleThank you to Sarah for coming out to give us an evaluation today. Very friendly and so helpful-gave us loads of ideas! 🙂 …
Thank you for your review, Sarah will be very happy to see that she was able to provide such a positive experience for you.
5/5
GoogleKar was very handful answering our questions thank you so much
Thank you very much for your review of Kara, I will pass this feedback over to the Letting's team.
5/5
GoogleHollie was very informative with any questions I had, would recommend her for her service !
Hi Emily, thanks for the review - really appreciate it
5/5
GoogleSarah was absolutely brilliant, very informative and knowledgeable throughout the whole process and would highly recommend!!
Hi Leigh, thanks for the review.
5/5
GoogleJoan Davies came to the property in the morning and checked how we are fairing on since we rented the house. It was a good move since she saw the challenges we were facing and channeled them to the landlord. She was so professional and had good communication skills. Good job Joan
Thanks for your review
5/5
GoogleViewed a property with Sarah from Darlows on the weekend. Sarah was very informative on the property we viewed and was very easy to talk to!! She answered any queries we had with ease of explanation
Hi, thank you for the 5 star rating, please can you give us the persons name who you have been dealing with and maybe a few comments?
5/5
GoogleGlad to have had a very professional and prompt service from Sarah at Darlows! She has been happy to answer my many calls and queries and has been upbeat and professional throughout our interactions. Thanks Sarah
Hi Sarah, thanks for the positive feedback and 5 star review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Darlows, Merthyr Tydfil won Platinum; Darlows, Caerphilly won Platinum; Darlows, Brynmawr won Platinum; Darlows, Pontypridd won Platinum; Darlows, covering Tonypandy won Trusted Agent.
Tell us what you need and we'll put you in touch. Darlows hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merthyr Tydfil.
