Darlows Merthyr Tydfil reviews

★★★★★ 4/5

Google

Louise was professional, knowledgeable and friendly in my interactions with her.

Neilos · 24 July 2024

★★★★★ 5/5

Trustpilot

Excellent service and really good at…

Excellent service and really good at getting back to us with any queries we had.Jess was very thorough and explained the process throughout, I’d thoroughly recommend darlows and would pass on Jess,s name as a contact.

Alan · 10 November 2022

★★★★★ 5/5

Google

Hollie was fantastic. She was polite and she was able to answer any enquiries, I would highly recommend her

Grace · 18 February 2024

★★★★★ 5/5

Google

Louise seems to find the right balance between being professional but also approachable and very helpful. She is very pro active with her work and ensures that the prorperties that suit my requirements arrive promptly in my inbox. I do not feel rushed during viewings and she is extremely knowledgeable. I look forward to continuing to work with her in the future and would highly recommend her.

Aim · 18 February 2024

★★★★★ 5/5

Trustpilot

Efficient and prompt support.

Lauren was so helpful and efficient today when I was thinking about different kinds of tenant contracts. She contacted the tenant and got back to me promptly which enabled me to make an informed decision. Great work.

Karen · 15 September 2022

★★★★★ 5/5

Google

Louise Pugh has been amazing in arranging EPCs with tenants and landlords for us, thank you for your help Louise!

Nicole · 19 January 2024

★★★★★ 2/5

Trustpilot

New House

Hi I am very angry about the call back I received regarding my enquiry about viewing the property below.What I plan to do with my properties has no bearing on my ability to purchase a propertyI am offended that you based your assumptions on my postcode and assume I am what? Wasting your time?Nothing in here says that I need to prove I can purchase the property before being able to view a property, it does state I should be offered a Virtual Viewing where possible and arrange a viewing in advancedThis is what I was trying to do before I was questioned about my finances. I am in shocked you had the audacity to ask me to provide proof of a pre-approved mortgage.There was one assumption you did get right my inability to work with in the future, good luck finding the type of customers you are looking and that they come from the types of areas you prefer

Navin · 3 November 2020

★★★★★ 5/5

Google

Kara was at the property right on time,she was so professional in answering questions, I commend her.

OGOCHUKWU · 19 March 2024

★★★★★ 5/5

Google

Louise Pugh has been incredible helping me out straight away with no fuss and super friendly xx

Kiera · 19 March 2024

★★★★★ 5/5

Google

Louise was fantastic showing us around the recent property we went to view. She was very knowledgeable.

Emma · 19 March 2024

★★★★★ 5/5

Google

Holly has been very helpful and has a great attitude!

Bronwyn · 24 July 2024

★★★★★ 5/5

Google

Louise was great very helpful would definitely recommend 👍 …

Rianna · 24 July 2024

★★★★★ 5/5

Google

I would like thank Louise Pugh for her efficient and professional approach. She has been a great help in sorting out my various issues. Many thanks.

Jason · 22 August 2023

★★★★★ 5/5

Google

Me and my partner were in contact with Oliver and Nicole. Both were very professional and helpful throughout the whole process. We did not feel like an inconvenience when calling to ask question after question. Nicole couldn’t have been more welcoming and friendly. She made both me and my partner feel secure and confident in every decision we made. Nothing was too much trouble for the team. Super happy and impressed with the service we have received

Taya · 18 June 2021

★★★★★ 1/5

Trustpilot

Useless

I contacted Darlows pontypridd re a property advertised by them as For Sale.It isn't on their website, rightmove or any others that I could find online, so I used the Chat facility on their Web page.Apparently, despite all the other properties that are advertised with them on open public pages they were unable to provide any details at all due to GDPR rules 🤣🤣🤣 Best advice to any potential sellers will be to use a different estate agent.(Note, the person I 'spoke to' was helpful, polite etc. This comment is not a reflection on them)

D · 25 February 2023

★★★★★ 4/5

Google

Louise was extremely friendly and helpful, as a potential first time buyer, had a lot of information on the property all in all a good experience today

A1IV3 · 23 July 2023

★★★★★ 4/5

Trustpilot

Holly was very nice on the phone and…

Holly was very nice on the phone and listened to what my requirements were

Carolyn · 1 August 2025

★★★★★ 5/5

Trustpilot

Hollie was very professional when i…

Hollie was very professional when i spoke to her on the phone twice now. Very helpful and the service they provide is quick so far.

Gulyás · 26 March 2025

★★★★★ 5/5

Google

Very professional and kept up to date with all the progress. Thank you Dan Watkins

Paul · 18 April 2024

★★★★★ 5/5

Google

Louise is fantastic and so helpful really put my mind at ease and didn’t hesitate to take my phone calls and questions

Leah · 20 November 2023

★★★★★ 5/5

Google

Louise was great, very professional and courteous. Great work !PositiveResponsiveness, Professionalism, Value

Geraint · 10 June 2024

★★★★★ 5/5

Google

Great service so far. On to things quickly and are extremely helpful. Hollie Langmead has been right across it/

Rob · 19 January 2024

★★★★★ 5/5

Google

Excellent communication and a warm welcoming from Hollie, answered all my questions that I had asked. Overall was 10/10

Aicha · 19 January 2024

★★★★★ 5/5

Google

Dan was great! Excellent communication and happy to answer any questions I had.

Harriet · 18 May 2024