5/5
The whole experience was seamless, Sandra was really personable and empathetic which made moving in to our first new home very easy.
Agent replied
Thank you for your 5 start review Tasmin

Trusted Agent profile Β· Medway, Kent
Verified
β β β β β
219 reviews across 2 platforms
161 High Street, Rochester, Medway, Kent, ME1 1EH
Part of Martin & Co, see every office.
Martin & Co's office in Medway, Kent, at 161 High Street, is rated 4.7 out of 5 across 219 reviews on two platforms, including 217 Google reviews rated 4.7.
We specialise in residential sales, lettings and expert property management covering Medway, Chatham, Walderslade, Gillingham, Parkwood, Rochester, Strood and the surrounding areas. At Martin and Co Medway, we work hard to deliver the best service to landlords and achieve the best price for house sellers as specialists in the area. Your opinion is important so check our google reviews for the real life experiences of our clients. Our team have a reputation for getting to grips with what you need as a client and delivering excellent results in a friendly and professional way. We combine a wealth of experience in estate agency with up to date technology, meaning your letting and selling experience is personal, cutting edge and second to none. Our sales and lettings marketing package, which we offer for free, includes professional photos, 360 Virtual Tours and accompanied viewings along with our social media exposure for your home. We also offer a floorplan included for all of our sales properties. Please call one of the team for a chat today on 01634 838700 - we would love to hear from you.
Every review we hold for the Medway office, from every platform, shown as written. First names only.
5/5
The whole experience was seamless, Sandra was really personable and empathetic which made moving in to our first new home very easy.
Thank you for your 5 start review Tasmin
5/5
Sandra was very professional and accommodating to my tight schedule when viewing while Lacy was informative when my referancing was delayed
Thank you Sam. Your 5* review and kind comments are very much appreciated by the whole team
5/5
Amazing staff very helpful ! We are due to move in our new home Friday thank you Sandra !
Thank you Amy. Your feedback is very much appreciated
5/5
I am happy so far with the professionalism exhibited by the staff of Martin and co. They have been kind and supportive in our engagements thus far.
5/5
Martin & Co sold my house within one week of placing on the market. From that moment, Sandra and the rest of the team kept me informed of the progress every step of the way. Very competitive commission rates, effective marketing and efficient communication. What's not to like? All the best to the new owners and hope the family settle in nicely.
Thank you Philip we really appreciate you taking the time to write your review. We wish you luck for the future.
5/5
Martin & Co sold my house within one week of placing on the market. From that moment, Sandra and the rest of the team kept me informed of the progress every step of the way. Very competitive commission rates, effective marketing and efficient communication. What's not to like? All the best to the new owners and hope the family settle in nicely.
Thank you Philip we really appreciate you taking the time to write your review. We wish you luck for the future.
5/5
Have been very satisfied with the service we received from Cindie at Martin & Co Medway. She did keep us fully informed of the progress of our sale and where necessary chased any hold ups. Would highly recommend Martin & Co when selling a property in the Medway area.
Thank you for the great review! Weβre so happy you loved your experience and really appreciate you taking the time out to share your experience with us, and we agree, Cindie is truly a gem to have on our team!
5/5
I am an investor/developer looking for residential property in need of complete refurbishment anywhere in Kent.After only a few telephone conversations with Chris Henderson - Business Growth Consultant was extremely impressed with his knowledge and professionalism and look forward to developing our business relationship. Martin
5/5
I am an investor/developer looking for residential property in need of complete refurbishment anywhere in Kent.After only a few telephone conversations with Chris Henderson - Business Growth Consultant was extremely impressed with his knowledge and professionalism and look forward to developing our business relationship. Martin
5/5
Sandra was very helpful and professional through out this whole process. Furthermore she was very quick to get back to me if I had any question and she regularly kept me updated on the progress of the application. Overall I would highly recommend Martin & Co.
5/5
After being with the worst agents ever!! Ashton Jokenshaw! (Burkinshaw π) what a great relief to find you guys! Very reasonable costs, fantastic attitude and so very helpful, so happy in our new home , thanks to Sandra Walters and her team. Shaun Wells. β¦
5/5
After being with the worst agents ever!! Ashton Jokenshaw! (Burkinshaw π) what a great relief to find you guys! Very reasonable costs, fantastic attitude and so very helpful, so happy in our new home , thanks to Sandra Walters and her team. Shaun Wells. β¦
5/5
Went over there to help friend of which was going to sign an tenancy agreement, and for my surprise we received one of the best customer service that I saw it for a while. Sandra was very professional and also very friendly. Would definitely recommend.
5/5
Lindsay and all her staff were so helpful during the sale of a property, we have nothing but good things to say here. Their excellent communication throughout made the process stress free and it was a pleasure to deal with them. Thoroughly recommended.
Thanks for the wonderful review, Ruth! We work hard to meet expectations like yours, and weβre happy to hear we hit the mark for you. Take care
4/5
The estate agents were so professional and Cindie was lovely when she showed us around. We love our new home.
1/5
Not very good. Daughter has flat at Admiral Court Gillingham sleeping on settee at the moment after a water leek from a flat above on the 21st Feb Landlord still has not rectified A soaking carpet in bedroom
Hello Ernie. I'm sorry to learn about your daughter's bad experience. We are usually known for providing excellent customer service, and we apologise if you believe we fell short in this instance. We are in constant communication with your daughter and the landlord, and we are working diligently to find a solution for her. Thank you
5/5
Sandra was extremely helpful during my process of agreeing to let on a property. Very professional and efficient with detailed information given throughout which made the transition in moving very smooth. If you are thinking of using Martin&co services I would highly recommend.
5/5
I have used several agencyβs over the years and this is by far the best one - Sandra was amazing - from viewing - paperwork - questions nothing was too much I would 100% recommend and will 100% use in the future
5/5
5/5 Martin & Co Medway have provided me with amazing customer service right from the viewing up until I moved into the property. I would certainly recommend them to others. The staff are great! Sandra was lovely, patient and very helpful!
5/5
We rent a property with the company and recently had a new kitchen fitted. The team were amazing and got the whole process done so quickly, they updated us every step of the way. And the contractor (Paul) who fitted the kitchen was so friendly and done such an amazing job. Looks fantastic.
Thank you for your 5 start review - The Team very much appreciate you taking the time to provide this.
5/5
Sandra was fantastic. Thanks for everything.
Thank you for your lovely review - It was a pleasure to work with you
5/5
Very helpful friendly people from start to finish ie moving in my house and they continue to help by contacting me checking in making sure anything is going ok. A very good friendly helpful team thank you xx
5/5
Martin & Co made the whole process of letting my first flat very smooth! Would like to personally thank Sandra for being so friendly and making each stage very clear along the way. Wouldn't hesitate to recommend!
5/5
I recently purchased a property and I must admit Martin & Co were fantastic. Lindsay who is the owner personally got involved in my purchase and was always easy to contact and always willing to assist. I would highly recommend these estate agents when buying and selling. Mr Bhat
We really appreciate your comments and thank you for the 5 stars. You were a pleasure to work with. Good luck in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Medway office has 219 reviews across two platforms: 217 on Google, 2 on Trustpilot.
Martin & Co Medway is rated 4.7 out of 5 across all 219 reviews, and 4.7 out of 5 on Google from 217 reviews.
Martin & Co Medway, 161 High Street, Rochester, Medway, Kent, ME1 1EH.