Every review we hold for the Medway office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing team 🙂The whole process was really easy and stress-free from start to finish.
Zoee showed us around what is now our new home and she was so lovely and welcoming. She answered all our questions and made us feel really comfortable straight away.
Lacy was super quick at replying to emails and kept everything moving smoothly. Communication was great the whole time and nothing felt like too much trouble.
Overall, such a positive experience, we’re really grateful and would definitely recommend them!
Madison · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful review! We're thrilled to hear that Zoee and Lacy made your experience smooth, welcoming, and stress-free from start to finish. Zoee will be delighted to know her warm approach made you feel comfortable during the viewing, and Lacy will be glad her quick responses helped keep everything running smoothly.
We really appreciate your recommendation and kind words, it means a lot to the whole team. Wishing you many happy moments in your new home! 🏡
★★★★★ 5/5
GoogleWe recently bought our new home through Martin & Co, and our experience was excellent from start to finish. Cindie was an absolute pleasure to work with, friendly, professional, and always happy to help.
She kept us fully updated throughout the process and went above and beyond to make sure everything ran smoothly. Cindie was always quick to respond to our questions and made what can often be a stressful time feel straightforward and well-managed.
Thanks to her efficiency and supportive approach, our purchase went through without any issues, and we’re now happily settled in our new home. We’d highly recommend Cindie and the team at Martin & Co to anyone looking to buy or sell a property!
Lisa · 28 November 2025
Agent replied · 13 April 2026
We’re so grateful for your kind words Lisa! It’s fantastic to hear that Cindie’s professionalism, friendliness, and attentiveness made buying your new home such a positive experience.
Knowing that she kept everything running smoothly and made the process feel easy means a lot to us. Congratulations on your new home, and thank you for recommending Cindie and the Martin & Co team!
★★★★★ 5/5
GoogleCindie was the best, she is a lovely lady and truly professional. She helped progress the sale of our house from start to finish. Always quick to respond and liaise with solicitor etc when needed. A fair price too so totally recommend
Train · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for sharing your experience! We’re delighted that Cindie’s professionalism and support made the sale of your home smooth and stress-free. She’ll be thrilled to know her responsiveness and guidance made such a difference. We truly appreciate your recommendation!
★★★★★ 5/5
GoogleCindie was absolutely wonderful, sold our home in just over a week. Gave us advice and help at every stage and ensured we were constantly updated on every aspect of the chain. Highly recommend a very knowledgeable, friendly and professional individual
Phil · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your fantastic review Phil! We're thrilled to hear that Cindie made the selling process smooth and stress-free, keeping you informed every step of the way. She’ll be delighted by your kind words about her knowledge, friendliness, and professionalism. Congratulations on the quick sale, and we really appreciate your recommendation!
★★★★★ 5/5
GoogleWe have been with Martin and Co for many years. Their service for us has always been professional, on time, and above all else..honest. They have supported us through all of the many challenges arriving with this new legislation. And most importantly we know that our property is in safe hands and that all of our commitments as landlords are met in accordance with the rule protecting tenants, with their guidance .
Thank you to all of the team for the reassurance you give to us as landlords.
Denis and Pauline
DSPS1976 · 13 March 2026
Agent replied · 13 April 2026
Thank you so much, Denis and Pauline, for your kind and thoughtful review. We’re delighted to hear that our team has been able to support you consistently over the years and help navigate the challenges of new legislation.
It means a lot to us that you feel confident your property is in safe hands and that your commitments as landlords are being met. We truly appreciate your trust and kind words, the whole team is grateful for your support!
★★★★★ 5/5
GoogleAs a novice, Cindie was so helpful from start to finish. Answered all my questions and was available for further viewings of my now property. Such a star! ✨💞 …
Stu · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your lovely review Stu! We're thrilled to hear that Cindie was able to guide you through the process and make you feel confident every step of the way. She’ll be delighted to know her support made such a difference. Congratulations on your new property! 🏡 …
★★★★★ 5/5
GoogleI had such a positive experience with Martin & Co Medway. Cindie was amazing - nothing was too much trouble - she really went above and beyond to help. Communication was excellent. Thank you for all of your help!
Lianna · 26 September 2025
Agent replied · 13 April 2026
Thank you so much for your wonderful review Lianna! We’re thrilled to hear that Cindie went above and beyond to support you and that her communication made the process so smooth. She’ll be delighted by your kind words, and we really appreciate you taking the time to share your experience!
★★★★★ 5/5
GoogleI have been selling my property in Medway through Martin’s & Co in a difficult market and have to say how impressed I have been with Cindie who has been handling my sale. She has gone over and above her responsibilities in the expedition of my sale and I cannot recommend her highly enough. She has maintained excellent communication throughout the process and has been professional, knowledgeable and expeditious in all that she has undertaken. If you don’t have the expertise of this agent behind you in your sale, you are missing out!
Valerie · 29 September 2025
Agent replied · 13 April 2026
Thank you for your kind words Valerie! We’re delighted that Cindie went above and beyond to support you throughout your property sale. Her dedication, expertise, and clear communication are exactly what we strive for, and it’s wonderful to hear how much of a difference it made.
We truly appreciate your recommendation and are thrilled your sale went smoothly despite the challenging market!
★★★★★ 5/5
GoogleMy parter and I are first-time renters and Cindie made it possible for us to move into our new flat that we now call home.
From the first viewing Cindie was so helpful and really showed that she cared about getting us somewhere to move into.
She was knowledgeable, approachable and helpful throughout the whole process and we can't thank her, and the whole team at Martin and Co enough.
She was determined to help us and she did. We would recommend this company to everyone, as it helped us so much in finding somewhere to call home, and made it happen as quickly and smoothly as possible!
Elizabeth · 28 December 2024
★★★★★ 5/5
GoogleWe went to view a property with Martin and co, and we were met with a lovely host Zoee
She showed us around the property with an amazing enthusiasm, made us feel as if the house was a dream, all credit goes to her for a perfect property viewing
Hayo · 13 March 2026
Agent replied · 13 April 2026
Thank you for your lovely review! We're so pleased to hear you had such a positive viewing experience. Zoee will be delighted to know her enthusiasm and approach made the visit so enjoyable. We really appreciate your kind words!
★★★★★ 5/5
GoogleI recently sold a flat while I was abroad so the entire process was completed by emails. After the initial meeting the firm agreed to act as a keyholder until the completion day. I had concerns of being abroad with the property being empty but the flat was well looked after throughout. I would like to thank Cindie for her professionalism and prompt communication. Highly recommended.
Andrew · 2 October 2023
Agent replied
Thank you for your review Andrew. We understand it can be stressful selling a property, especially when you are not in the same country. We a glad that we managed to put your concerns at ease. We will make sure to share your feedback with Cindie too. Thank you
★★★★★ 5/5
GoogleI can’t recommend Martin and Co Rochester highly enough! All of the staff were very helpful and responded to queries promptly and professionally. In particular Cindie Shirley went above and beyond to ensure the sale went through and was exceptionally supportive and proactive when there were a number of “ hitches”. Without her hard work ,patience and kindness I really think I would have given up. I’m now settled in my new home -and love it! Many many thanks!
Claire · 30 March 2022
Agent replied
Thank you for this superb review Claire! We’re elated you loved your journey with us and are delighted to hear that you are settling into your new home! We really appreciate you taking the time out to share your experience., and we agree, Cindie is pretty fantastic!!
★★★★★ 5/5
GoogleI can’t recommend Martin and Co Rochester highly enough! All of the staff were very helpful and responded to queries promptly and professionally.
In particular Cindie Shirley went above and beyond to ensure the sale went through and was exceptionally supportive and proactive when there were a number of “ hitches”. Without her hard work ,patience and kindness I really think I would have given up. I’m now settled in my new home -and love it! Many many thanks!
Claire · 25 March 2022
Agent replied
Thank you for this superb review Claire! We’re elated you loved your journey with us and are delighted to hear that you are settling into your new home! We really appreciate you taking the time out to share your experience., and we agree, Cindie is pretty fantastic!!
★★★★★ 5/5
GoogleIve used Martin & Co Medway a couple of times when looking for rentals. The staff are very helpful. Cindie Shirley done a excellent job in showing me round a house which i fell in love with and now me and my family live there. Thanks so much to Cindie and all her colleagues at medway branch.
Continue the great work you do for us.
Regards
Amy
Amy · 29 May 2023
Agent replied
Thank you for taking the time to share your experience. It’s always a pleasure to help people find a house that they LOVE! We wish you and your family all the best in your new home
★★★★★ 5/5
GoogleI’ve recently switched over to Martin & Co from a different lettings agency, and the experience has been excellent from start to finish. Zoee and Amy have both been absolutely incredible, ensuring a smooth handover and dealing with any …
Jessica · 13 March 2026
Agent replied · 13 April 2026
Thank you for your wonderful review Jessica. We're so pleased to hear that your transfer to Martin & Co Medway has been such a positive experience.
Zoee and Amy will be delighted to know their support and communication made the process smooth for you. We really appreciate your recommendation and look forward to continuing to support you!
★★★★★ 5/5
GoogleI would like to thank the team for the support they have given during the sale of my property. From the first meeting Martin and Co were highly professional and this is why I instructed them. We initially met with Malcolm who was helpful but I would especially like to thank Cindie who was there when I needed support with the sale, especially towards the end when we exchanged contacts and completed. Martin and Co are not the largest estate agent in the area but they do offer a personal touch that you would not get from all agents. It was not the easiest time to sell a house during the recent events and they did pull out all the stops to help us.
Simon and Lindsey.
SImon · 13 April 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave this lovely review. We all try to help as much as possible especially in these difficult times. Good luck in your new home.
★★★★★ 5/5
GoogleI reached out to Martin and Co in Rochester after using a local family run estate agent in strood with disatarous results.
Malcolm and his team were a complete and utter breath of fresh of air, the process of getting my property back on the market was smooth and professional. the photos were incredible and the communication from his team (especially Cindie) was excellent.
if your looking for the best agent in the area you just found them and you need to call Martin and Co.
The · 13 April 2021
Agent replied · 25 June 2024
Thank you for your lovely review - we appreciate you taking the time to comment.
★★★★★ 5/5
GoogleTrying to find a home can be stressful at the best of times let alone during a pandemic! Thankfully, l managed to find a wonderful property on behalf of my Mother through Martin & Co. Sandra made the process a pleasure under challenging circumstances. She was professional yet personable and responsive. We look forward to picking up the keys on Monday and meeting Sandra and the rest of the team, who helped to facilitate the move. Would l recommend Martin & Co... YES!
Thanks again Sandra.
N
Afro · 13 April 2021
Agent replied · 24 June 2024
Thank you for taking the time to post such a lovely review.
★★★★★ 5/5
GoogleWe are acting as executors of an estate. This involves selling a house. We were dismayed when lockdown started very soon after the house was put in the market, and were resigned to not being able to selling the property for the long foreseeable future.
Malcolm Vint at Martin and Co, Rochester office, offered the service of virtual viewings to those prospective buyers who had shown an interest when seeing the property online. Viewings were arranged promptly and conducted individually for two different families. The agent was in the house with smart technology which allowed her to show the clients every detail of each room, and they could ask detailed questions to which they could see the answer on their screen. An offer was received, negotiated, and accepted following this process. The offer was subject to confirmation following a physical viewing once restrictions were eased. This has now taken place and has been confirmed.
We were delighted with this service. It has provided a new home for the purchasers, and a successful, rapid solution to our situation as executors of the estate.
Thank you Malcolm, to you and all the staff involved in this transaction.
L · 13 April 2021
Agent replied
Thank you for taking the time to post this positive review. Your comments are very appreciated.
★★★★★ 5/5
GoogleTrying to find a home can be stressful at the best of times let alone during a pandemic! Thankfully, l managed to find a wonderful property on behalf of my Mother through Martin & Co. Sandra made the process a pleasure under challenging circumstances. She was professional yet personable and responsive. We look forward to picking up the keys on Monday and meeting Sandra and the rest of the team, who helped to facilitate the move. Would l recommend Martin & Co... YES! Thanks again Sandra. N
Afro · 30 March 2021
Agent replied
Thank you for taking the time to post such a lovely review.
★★★★★ 5/5
GoogleI would like to thank the team for the support they have given during the sale of my property. From the first meeting Martin and Co were highly professional and this is why I instructed them. We initially met with Malcolm who was helpful but I would especially like to thank Cindie who was there when I needed support with the sale, especially towards the end when we exchanged contacts and completed. Martin and Co are not the largest estate agent in the area but they do offer a personal touch that you would not get from all agents. It was not the easiest time to sell a house during the recent events and they did pull out all the stops to help us. Simon and Lindsey.
SImon · 30 March 2021
Agent replied
Thank you for taking the time to leave this lovely review. We all try to help as much as possible especially in these difficult times. Good luck in your new home.
★★★★★ 5/5
GoogleI reached out to Martin and Co in Rochester after using a local family run estate agent in strood with disatarous results. Malcolm and his team were a complete and utter breath of fresh of air, the process of getting my property back on the market was smooth and professional. the photos were incredible and the communication from his team (especially Cindie) was excellent. if your looking for the best agent in the area you just found them and you need to call Martin and Co.
The · 30 March 2021
Agent replied
Thank you for your lovely review - we appreciate you taking the time to comment.
★★★★★ 5/5
GoogleWe are acting as executors of an estate. This involves selling a house. We were dismayed when lockdown started very soon after the house was put in the market, and were resigned to not being able to selling the property for the long foreseeable future. Malcolm Vint at Martin and Co, Rochester office, offered the service of virtual viewings to those prospective buyers who had shown an interest when seeing the property online. Viewings were arranged promptly and conducted individually for two different families. The agent was in the house with smart technology which allowed her to show the clients every detail of each room, and they could ask detailed questions to which they could see the answer on their screen. An offer was received, negotiated, and accepted following this process. The offer was subject to confirmation following a physical viewing once restrictions were eased. This has now taken place and has been confirmed. We were delighted with this service. It has provided a new home for the purchasers, and a successful, rapid solution to our situation as executors of the estate. Thank you Malcolm, to you and all the staff involved in this transaction.
L · 30 March 2021
Agent replied
Thank you for taking the time to post this positive review. Your comments are very appreciated.
★★★★★ 5/5
GoogleIve used Martin & Co Medway a couple of times when looking for rentals. The staff are very helpful. Cindie Shirley done a excellent job in showing me round a house which i fell in love with and now me and my family live there. Thanks so much to Cindie and all her colleagues at medway branch. Continue the great work you do for us. Regards Amy
Amy · 30 December 2022
Agent replied
Thank you for taking the time to share your experience. It’s always a pleasure to help people find a house that they LOVE! We wish you and your family all the best in your new home
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