Every review we hold for the Medway office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMartin & Co (and particuarly Cindie) were a brilliantly supportive presence throughout the whole process of buying our first house. Friendly, helpful, responsive- we were completely satisfied with the service we received.
Eliza · 13 April 2021
Agent replied · 12 June 2024
We appreciate your comments. We understand the stress of the whole process and are pleased we have helped you on this occasion
★★★★★ 5/5
GoogleGood letting agents that provide prompt responses and are always helpful. Easy to deal with making renting a property easy.
Steven · 8 October 2024
★★★★★ 5/5
GoogleRecently sold my property (summer 2021). Friendly and professional team, great experience absolutely no hassle and very transparent, I highly recommend
Adam · 13 April 2022
Agent replied
Hi Adam
We can’t thank you enough for the kind words about our sales team and your journey with them. Your review means a lot to us and lets us know we’re on the right track!
Thank you
★★★★★ 5/5
GoogleWe’re Very pleased with Martin and co estate agents Rochester,they kept us informed with everything we needed to know,the members of staff that dealt with us were very helpful,polite and very efficient.Thank you
Sallyann · 13 April 2019
Agent replied
Thank you for your 5 star review Sallyann. We are so pleased you were happy with our service. We wish you luck in your new home.
★★★★★ 5/5
GoogleBig thank you to Sandra who was very efficient from start to finish for my house purchase.
Gita · 9 January 2019
★★★★★ 5/5
GoogleVery happy from start to finish!! The home warming hamper is a lovely touch. Thank you for everything so far.
Daniel · 13 April 2022
Agent replied · 27 June 2024
Hi Daniel, Thanks so much for your feedback! We’re really glad you enjoyed your move in hamper, we’ve found it’s a definite customer favorite! Thanks again for the review and for being such a great tenant
★★★★★ 5/5
GoogleFantastic customer service from Sandra - we had a unique situation and she was completely understanding and helped us in every way possible to find our family home
Ben, Zoe & Bella
Zoe · 13 April 2019
Agent replied
Thank you for your review Zoe. Your comments are very much appreciated.
★★★★★ 5/5
GoogleFantastic customer service from Sandra - we had a unique situation and she was completely understanding and helped us in every way possible to find our family home Ben, Zoe & Bella
Zoe · 31 March 2019
Agent replied
Thank you for your review Zoe. Your comments are very much appreciated.
★★★★★ 5/5
GoogleI met with Sandra Walters just a month ago to discuss renting my house in Rochester.
I found this lady absolutely delightful to deal with. Sandra has successfully …
Brigid · 13 April 2020
Agent replied
Thank you so much for your lovely review Brigid. We hope our relationship will be a long and happy one and the Property Management Team are ready to assist you with any issues which may arise during the tenancy.
★★★★★ 5/5
GoogleHonestly such a high standard to what we have been used to - Sandra took us on and had us moved in within a week, chasing up all loose ends for us. Even after moving in she is still helping us out with a smile! Lovely polite atmosphere inside their branchildren and a nice work dynamic between colleagues. Very impressed and very happy.
Samantha · 5 July 2018
★★★★★ 5/5
GoogleI have had a great experience with Martin & Co. They have helped me immensely and made my first time renting a positive, quick and easy experience
Katie · 13 April 2020
Agent replied
Thank you Katie. We are so glad you had a positive experience. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleHad a great experience with Martin and Co, they helped me throughout moving and were very supportive! Also very attentive. Couldn’t recommend more.
Gabriella · 8 January 2021
Agent replied
Thank you so much for your lovely review. Good luck in your new home.
★★★★★ 5/5
GoogleThank you to Martin & Co for finding us our perfect family Home! Especially to Sandra, who has been amazing throughout the whole process from start to finish, her professionalism and helpful, friendly attitude made the whole process run smoothly from start to finish. I would definitely recommend using Martin & co! Fab customer service throughout. Thanks once again! X
Grac · 9 January 2019
★★★★★ 5/5
GoogleDawn completed a valuation on our house. She was very friendly and professional and there was no pressure to sign up. I would recommend her.
Lulu · 13 April 2020
Agent replied
Thank you Louise - When the time is right for you we look forward to working with you. Have a great Christmas
★★★★★ 1/5
GoogleAbsolutely disgraceful service. RUDE WOMAN, DAWN speaks down to you like your nothing. No help.
Y · 24 April 2022
Agent replied
Hello,
I am sorry to hear your bad experience.
We are normally known for our exceptional customer experience and regret that you feel in this case we missed the mark.
My name is Lindsay Ludman and I am one of the directors at Martin & Co Medway. If you would like to discuss this further, please contact me at lindsay.ludman@martinco.com
★★★★★ 1/5
GoogleAbsolutely disgraceful service. RUDE WOMAN, DAWN speaks down to you like your nothing. No help.
Yas · 13 April 2022
Agent replied · 13 September 2023
Hello,
I am sorry to hear your bad experience.
We are normally known for our exceptional customer experience and regret that you feel in this case we missed the mark.
My name is Lindsay Ludman and I am one of the directors at Martin & Co Medway. If you would like to discuss this further, please contact me at lindsay.ludman@martinco.com
★★★★★ 5/5
GoogleAn excellent estate agency who are professional and efficient. I highly recommend them for both rental management and sales.
Emily · 13 April 2021
Agent replied · 10 June 2024
Your 5 star review is very appreciated. I will pass on your comments to the Team - Thank you
★★★★★ 5/5
GoogleExcellent professional and friendly service. Fully supported throughout and highly recommend to anyone who seeks a competent and efficient Agent.
Janet · 8 January 2021
Agent replied
Thank you for your 5 star review. We endeavour to remain professional through the process and welcome reviews such as yours. Good luck in your new home
★★★★★ 5/5
GoogleSandra Walters is an asset to the company. Brilliant service
Jason · 9 January 2018
★★★★★ 5/5
GoogleVery helpful and professional service. Staff are very friendly, will go the extra mile to get you sorted.
Max · 13 April 2021
Agent replied · 25 May 2024
Thank you for taking the time to post this review Max. We always try our best to give a good service and are glad your move in was successful. We wish you happiness and luck in your new home
★★★★★ 5/5
GoogleAs a landlord new to the area I can't speak highly enough of Martin & Co. Sandra, Lynne and all the team use all their years of experience to get my properties let very quickly and professionally with quality tenants. All the team are very friendly and approachable with any queries or problems that may arise.
Paul · 31 March 2018
★★★★★ 5/5
GoogleI have been a tenant of Martin and co for three years and have always had a friendly and approachable service. …
Kimmy · 13 April 2019
Agent replied
Thank you for the 5* review Kimmy. We are glad you are happy with our service provided both in the Lettings Department and Property Management
★★★★★ 5/5
GoogleAs a landlord new to the area I can't speak highly enough of Martin & Co. Sandra, Lynne and all the team use all their years of experience to get my properties let very quickly and professionally with quality tenants.
All the team are very friendly and approachable with any queries or problems that may arise.
Paul · 5 July 2017
★★★★★ 5/5
GoogleReally good guys - cannot fault them!
Ian · 13 April 2022
Agent replied
We wish you happiness in your new home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.