Trusted Agent profile · Medway, Kent

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Martin & Co Medway reviews

4.7

★★★★★ Excellent

219 reviews across 2 platforms

161 High Street, Rochester, Medway, Kent, ME1 1EH

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Martin & Co's office in Medway, Kent, at 161 High Street, is rated 4.7 out of 5 across 219 reviews on two platforms, including 217 Google reviews rated 4.7.

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4.7 / 5

217

Reviews on Google

This office

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2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Medway

We specialise in residential sales, lettings and expert property management covering Medway, Chatham, Walderslade, Gillingham, Parkwood, Rochester, Strood and the surrounding areas. At Martin and Co Medway, we work hard to deliver the best service to landlords and achieve the best price for house sellers as specialists in the area. Your opinion is important so check our google reviews for the real life experiences of our clients. Our team have a reputation for getting to grips with what you need as a client and delivering excellent results in a friendly and professional way. We combine a wealth of experience in estate agency with up to date technology, meaning your letting and selling experience is personal, cutting edge and second to none. Our sales and lettings marketing package, which we offer for free, includes professional photos, 360 Virtual Tours and accompanied viewings along with our social media exposure for your home. We also offer a floorplan included for all of our sales properties. Please call one of the team for a chat today on 01634 838700 - we would love to hear from you.

Reviews

Every review we hold for the Medway office, from every platform, shown as written. First names only.

5/5

Google

Martin & Co (and particuarly Cindie) were a brilliantly supportive presence throughout the whole process of buying our first house. Friendly, helpful, responsive- we were completely satisfied with the service we received.

Eliza · 13 April 2021

Agent replied · 12 June 2024

We appreciate your comments. We understand the stress of the whole process and are pleased we have helped you on this occasion

5/5

Google

Good letting agents that provide prompt responses and are always helpful. Easy to deal with making renting a property easy.

Steven · 8 October 2024

5/5

Google

Recently sold my property (summer 2021). Friendly and professional team, great experience absolutely no hassle and very transparent, I highly recommend

Adam · 13 April 2022

Agent replied

Hi Adam We can’t thank you enough for the kind words about our sales team and your journey with them. Your review means a lot to us and lets us know we’re on the right track! Thank you

5/5

Google

We’re Very pleased with Martin and co estate agents Rochester,they kept us informed with everything we needed to know,the members of staff that dealt with us were very helpful,polite and very efficient.Thank you

Sallyann · 13 April 2019

Agent replied

Thank you for your 5 star review Sallyann. We are so pleased you were happy with our service. We wish you luck in your new home.

5/5

Google

Big thank you to Sandra who was very efficient from start to finish for my house purchase.

Gita · 9 January 2019

5/5

Google

Very happy from start to finish!! The home warming hamper is a lovely touch. Thank you for everything so far.

Daniel · 13 April 2022

Agent replied · 27 June 2024

Hi Daniel, Thanks so much for your feedback! We’re really glad you enjoyed your move in hamper, we’ve found it’s a definite customer favorite! Thanks again for the review and for being such a great tenant

5/5

Google

Fantastic customer service from Sandra - we had a unique situation and she was completely understanding and helped us in every way possible to find our family home Ben, Zoe & Bella

Zoe · 13 April 2019

Agent replied

Thank you for your review Zoe. Your comments are very much appreciated.

5/5

Google

Fantastic customer service from Sandra - we had a unique situation and she was completely understanding and helped us in every way possible to find our family home Ben, Zoe & Bella

Zoe · 31 March 2019

Agent replied

Thank you for your review Zoe. Your comments are very much appreciated.

5/5

Google

I met with Sandra Walters just a month ago to discuss renting my house in Rochester. I found this lady absolutely delightful to deal with. Sandra has successfully …

Brigid · 13 April 2020

Agent replied

Thank you so much for your lovely review Brigid. We hope our relationship will be a long and happy one and the Property Management Team are ready to assist you with any issues which may arise during the tenancy.

5/5

Google

Honestly such a high standard to what we have been used to - Sandra took us on and had us moved in within a week, chasing up all loose ends for us. Even after moving in she is still helping us out with a smile! Lovely polite atmosphere inside their branchildren and a nice work dynamic between colleagues. Very impressed and very happy.

Samantha · 5 July 2018

5/5

Google

I have had a great experience with Martin & Co. They have helped me immensely and made my first time renting a positive, quick and easy experience

Katie · 13 April 2020

Agent replied

Thank you Katie. We are so glad you had a positive experience. We wish you every happiness in your new home.

5/5

Google

Had a great experience with Martin and Co, they helped me throughout moving and were very supportive! Also very attentive. Couldn’t recommend more.

Gabriella · 8 January 2021

Agent replied

Thank you so much for your lovely review. Good luck in your new home.

5/5

Google

Thank you to Martin & Co for finding us our perfect family Home! Especially to Sandra, who has been amazing throughout the whole process from start to finish, her professionalism and helpful, friendly attitude made the whole process run smoothly from start to finish. I would definitely recommend using Martin & co! Fab customer service throughout. Thanks once again! X

Grac · 9 January 2019

5/5

Google

Dawn completed a valuation on our house. She was very friendly and professional and there was no pressure to sign up. I would recommend her.

Lulu · 13 April 2020

Agent replied

Thank you Louise - When the time is right for you we look forward to working with you. Have a great Christmas

1/5

Google

Absolutely disgraceful service. RUDE WOMAN, DAWN speaks down to you like your nothing. No help.

Y · 24 April 2022

Agent replied

Hello, I am sorry to hear your bad experience. We are normally known for our exceptional customer experience and regret that you feel in this case we missed the mark. My name is Lindsay Ludman and I am one of the directors at Martin & Co Medway. If you would like to discuss this further, please contact me at lindsay.ludman@martinco.com

1/5

Google

Absolutely disgraceful service. RUDE WOMAN, DAWN speaks down to you like your nothing. No help.

Yas · 13 April 2022

Agent replied · 13 September 2023

Hello, I am sorry to hear your bad experience. We are normally known for our exceptional customer experience and regret that you feel in this case we missed the mark. My name is Lindsay Ludman and I am one of the directors at Martin & Co Medway. If you would like to discuss this further, please contact me at lindsay.ludman@martinco.com

5/5

Google

An excellent estate agency who are professional and efficient. I highly recommend them for both rental management and sales.

Emily · 13 April 2021

Agent replied · 10 June 2024

Your 5 star review is very appreciated. I will pass on your comments to the Team - Thank you

5/5

Google

Excellent professional and friendly service. Fully supported throughout and highly recommend to anyone who seeks a competent and efficient Agent.

Janet · 8 January 2021

Agent replied

Thank you for your 5 star review. We endeavour to remain professional through the process and welcome reviews such as yours. Good luck in your new home

5/5

Google

Sandra Walters is an asset to the company. Brilliant service

Jason · 9 January 2018

5/5

Google

Very helpful and professional service. Staff are very friendly, will go the extra mile to get you sorted.

Max · 13 April 2021

Agent replied · 25 May 2024

Thank you for taking the time to post this review Max. We always try our best to give a good service and are glad your move in was successful. We wish you happiness and luck in your new home

5/5

Google

As a landlord new to the area I can't speak highly enough of Martin & Co. Sandra, Lynne and all the team use all their years of experience to get my properties let very quickly and professionally with quality tenants. All the team are very friendly and approachable with any queries or problems that may arise.

Paul · 31 March 2018

5/5

Google

I have been a tenant of Martin and co for three years and have always had a friendly and approachable service. …

Kimmy · 13 April 2019

Agent replied

Thank you for the 5* review Kimmy. We are glad you are happy with our service provided both in the Lettings Department and Property Management

5/5

Google

As a landlord new to the area I can't speak highly enough of Martin & Co. Sandra, Lynne and all the team use all their years of experience to get my properties let very quickly and professionally with quality tenants. All the team are very friendly and approachable with any queries or problems that may arise.

Paul · 5 July 2017

5/5

Google

Really good guys - cannot fault them!

Ian · 13 April 2022

Agent replied

We wish you happiness in your new home

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martin & Co Medway

How many reviews does Martin & Co Medway have?

Martin & Co's Medway office has 219 reviews across two platforms: 217 on Google, 2 on Trustpilot.

What is Martin & Co Medway's rating?

Martin & Co Medway is rated 4.7 out of 5 across all 219 reviews, and 4.7 out of 5 on Google from 217 reviews.

Where is Martin & Co's Medway office?

Martin & Co Medway, 161 High Street, Rochester, Medway, Kent, ME1 1EH.

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