5/5
GoogleThe whole rental process was quick, easy and painless. Sandra was very friendly, efficient and always got back to me either the same day or within 24hrs. I would highly recommend Martin & Co Medway.
Trusted Agent profile · Medway, Kent
Verified
Martin & Co Medway reviews
★★★★★
219 reviews across 2 platforms
161 High Street, Rochester, Medway, Kent, ME1 1EH
Part of Martin & Co, see every office.
Martin & Co's office in Medway, Kent, at 161 High Street, is rated 4.7 out of 5 across 219 reviews on two platforms, including 217 Google reviews rated 4.7.
About Martin & Co Medway
We specialise in residential sales, lettings and expert property management covering Medway, Chatham, Walderslade, Gillingham, Parkwood, Rochester, Strood and the surrounding areas. At Martin and Co Medway, we work hard to deliver the best service to landlords and achieve the best price for house sellers as specialists in the area. Your opinion is important so check our google reviews for the real life experiences of our clients. Our team have a reputation for getting to grips with what you need as a client and delivering excellent results in a friendly and professional way. We combine a wealth of experience in estate agency with up to date technology, meaning your letting and selling experience is personal, cutting edge and second to none. Our sales and lettings marketing package, which we offer for free, includes professional photos, 360 Virtual Tours and accompanied viewings along with our social media exposure for your home. We also offer a floorplan included for all of our sales properties. Please call one of the team for a chat today on 01634 838700 - we would love to hear from you.
Reviews
Every review we hold for the Medway office, from every platform, shown as written. First names only.
Google5/5
GoogleFab estate agent for 2 years, love how the portal works, if any problems a cure it would be sorted within 48 hours, staff are very helpful estate agent is self is so pleasant thank you x
Agent replied
Bianca thank you for the great review! We’re so happy you love your experience and our team. We work hard to meet and exceed our clients expectations, and we’re happy to hear we hit the mark for you. Until then, we’re here if you need anything.
5/5
GoogleThe whole rental process was quick, easy and painless. Sandra was very friendly, efficient and always got back to me either the same day or within 24hrs. I would highly recommend Martin & Co Medway.
5/5
GoogleThe whole rental process was quick, easy and painless. Sandra was very friendly, efficient and always got back to me either the same day or within 24hrs. I would highly recommend Martin & Co Medway.
5/5
GoogleI was very impressed with the friendliness and professionalism of all the staff who I had the pleasure of dealing with at Medway. Rarely for a company these days they did all the said they would do and kept me informed all the way. They …
Agent replied
Thank you Hamish. We are pleased you have had such a good experience. We endeavour to make the whole process as stress free as possible. We wish you lots of happiness in your new home
5/5
GoogleThey are professional and helpful. Even we came from abroad and we didn't know nothing about house renting they rent us beautiful house and They done all required paper work. They are really number one real state agency.
Agent replied
Thank you so much for your kind words we are so glad we could find you a great home and really hope you make some fantastic memories there!
5/5
GoogleWe have rented and sold our properties through Martin & Co. Chatham for many years and am more than happy to thoroughly recommend this excellent team of very professional people to anyone looking for a an Agent. It doesn't matter who you speak to, they all give a prompt & helpful service. The standard of the tenants installed is very high. So high in fact when we wanted to sell one of our properties, the tenants were so good that we could not have asked them to vacate. We therefore made the decision to sell the house as a tenanted property. Martin & Co recommended a good selling price & found us a buyer within a short period of time. Their fee was very reasonable, (better than many estate agents). The sale went though smoothly in a remarkably short time. It was the best selling experience we have had. We hope to continue this happy relationship for many years to come.
5/5
GoogleWe have rented and sold our properties through Martin & Co. Chatham for many years and am more than happy to thoroughly recommend this excellent team of very professional people to anyone looking for a an Agent. It doesn't matter who you speak to, they all give a prompt & helpful service. The standard of the tenants installed is very high. So high in fact when we wanted to sell one of our properties, the tenants were so good that we could not have asked them to vacate. We therefore made the decision to sell the house as a tenanted property. Martin & Co recommended a good selling price & found us a buyer within a short period of time. Their fee was very reasonable, (better than many estate agents). The sale went though smoothly in a remarkably short time. It was the best selling experience we have had. We hope to continue this happy relationship for many years to come.
5/5
GoogleWHAT A BREATH OF FRESH AIR. After dealing with other well known estate agents trying to find a new home and having the worst experience I have ever had even being refused a viewing on many properties because I was not selling my property through them I found the perfect home advertised with Martin & Co. From the very first phone call it was obvious that they were there to help and offered me a viewing straight away and I was lucky enough to be the first to view and purchased the perfect home there and then. I was helped throughout the process by Lyn McDonald and she was an absolute pleasure to deal with and went above and beyond to follow my purchase from start to finish having to deal with some very difficult solicitors along the way to give the case a very much needed push. I would not hesitate to use Martin & co in the future if needed and cannot recommend them highly enough.
5/5
GoogleReceived an excellent service from martin & co in chatham. was understanding to our needs. as we needed somewhere to move into straight away from start to finish it took less then two weeks to find somewhere and move in. and so far we are very happy. we are returning tenants to martin&co as we used them once before 3 years ago. great fdriedly service and Sandra in thenoffice has been a super star and helped with everything, every stepnof the way :)
5/5
GoogleWHAT A BREATH OF FRESH AIR. After dealing with other well known estate agents trying to find a new home and having the worst experience I have ever had even being refused a viewing on many properties because I was not selling my property through them I found the perfect home advertised with Martin & Co. From the very first phone call it was obvious that they were there to help and offered me a viewing straight away and I was lucky enough to be the first to view and purchased the perfect home there and then. I was helped throughout the process by Lyn McDonald and she was an absolute pleasure to deal with and went above and beyond to follow my purchase from start to finish having to deal with some very difficult solicitors along the way to give the case a very much needed push. I would not hesitate to use Martin & co in the future if needed and cannot recommend them highly enough.
1/5
GoogleThey are the most rubbish people in the world they don't listen to what you say and when you do say that you are going to go court with them that's when they take action, I told them there was mould in my room on how many occasions and I'm moving out and they still haven't sorted out the problem. If you can find the same flat you want with a different agency then I advise you to do so.
1/5
GoogleWe rented a property with Martin and Co Medway for 18 month's. We were originally told that we would have to sign up for a year and then it would become a rolling monthly contract. Unfortunately (but not surprisingly) they went back on …
Agent replied
I am sorry that your experience with Martin & Co was not ideal. I would be happy to discuss this if you would please call the Branch Manager. There have been some obvious misunderstandings in your experience and I would like to have the opportunity to explain these to you in more depth.
5/5
GoogleA very professional and individually tailored service. Sandra couldn’t do enough to ensure that we had a efficient and pain free experience. I had viewed and moved into the property over a 5 day period, which is a testament to her commitment to customers.
Agent replied
Thank you Matthew - we are glad you had such a positive experience. We aim to please
5/5
GoogleExcellent and professional service. Debbie was a star in helping us with not only finding a home but offering us tips and advice on settling in the area.
5/5
GoogleCindie and the Team at Martin & Co were excellent. Could not have been better (unless they deliver me a fruit basket and champagne:) 6 Stars!
1/5
GoogleRang every day for a week leaving messages and had zero response, we then tried one last time only to be told the property has gone. So disappointed. Never had to deal with a service this bad before.
Agent replied
We are sorry you missed out on this property. We did leave a voicemail and sent an email for you but our properties do let very quickly and when you responded it was too late.
1/5
GoogleRang every day for a week leaving messages and had zero response, we then tried one last time only to be told the property has gone. So disappointed. Never had to deal with a service this bad before.
Agent replied
We are sorry you missed out on this property. We did leave a voicemail and sent an email for you but our properties do let very quickly and when you responded it was too late.
5/5
GoogleAbsolute please working with you! The best experience I've had dealing with an estate agent. You have adapted so well to the current situation, everything went seamlessly. Thank you so much, especially to Sandra!
Agent replied · 25 May 2024
Thank you for your positive review. It is really appreciated
5/5
GoogleI am seriously impressed by this company; quick, efficient and cheerful. I chose not to write a review immediately, waiting to see if complacency crept in, but it hasn't. Their maintenance contractors are equally delightful. Well done all of you!
Agent replied
Thank you for your review Sarah. We always try to to provide a 5 star service to all our clients.
5/5
GoogleVery nice and helpfull agency! We was struggling to find the right property , but with you was easier and nice! Thank you very much and We wish you Very Merry Christmas and a Lovely New Year!!!
Agent replied
Thank you for your lovely review
5/5
GoogleWe put our property for sale in April 2016 with Martin & Co, and within 24 hours it was sold for the asking price. They were very professional in the way they managed the sale and made us feel important, and not just a statistical number amongst others. I highly recommend Martin & Co for their very professional conduct and the way in which they expedited the sale and after service they provided.
5/5
GoogleGreat services in general.
Agent replied · 16 August 2023
Thank you for the 5 star review!!
5/5
GoogleWe put our property for sale in April 2016 with Martin & Co, and within 24 hours it was sold for the asking price. They were very professional in the way they managed the sale and made us feel important, and not just a statistical number amongst others. I highly recommend Martin & Co for their very professional conduct and the way in which they expedited the sale and after service they provided.
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Questions about Martin & Co Medway
How many reviews does Martin & Co Medway have?
Martin & Co's Medway office has 219 reviews across two platforms: 217 on Google, 2 on Trustpilot.
What is Martin & Co Medway's rating?
Martin & Co Medway is rated 4.7 out of 5 across all 219 reviews, and 4.7 out of 5 on Google from 217 reviews.
Where is Martin & Co's Medway office?
Martin & Co Medway, 161 High Street, Rochester, Medway, Kent, ME1 1EH.
