5/5
GoogleIt was a pleasure coming across the agent. The online presentation was the best I'd seen thus far. My dealings with the team (Mlak,Adam,Charlotte etc)?, they were thorough, …
Trusted Agent profile · Marston Green · Birmingham
Verified
Ferndown Estates Marston Green reviews
★★★★★
334 reviews across 3 platforms
3 Elmdon Rd, Marston Green, Birmingham, B37 7BS
Ferndown Estates's office in Marston Green, Birmingham, at 3 Elmdon Rd, is rated 4.5 out of 5 across 334 reviews on three platforms, including 307 Google reviews rated 4.7.
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About Ferndown Estates Marston Green
Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.
Reviews
Every review we hold for the Marston Green office, from every platform, shown as written. First names only.
Google5/5
GoogleNot the first time I have used Ferndowns to sell a property There service in my opinion is fantastic, they really could not have done enough for us. …
5/5
GoogleReally happy with the way Sam from Ferndown Estates has dealt with us during our purchase of a property. She was really professional, thoughtful, informative and trustworthy. She kept us updated throughout the whole process. Even though our …
Agent replied · 4 June 2024
Thanks for those very kind words Sadiquel. It's very much appreciated and we will certainly let Sam know that you have taken the time to post such a lovely message on our pages. We wish you all the very best for the future!
1/5
GoogleCurrently looking for new tenancy which is proving difficult due to my IVA and past credit even though I have guarantors, landlord references and affordability. Whilst I am disappointed that I was unsuccessful on filling a tenancy, this …
Agent replied · 24 June 2024
Thanks for providing your feedback Keiran which we will forward to the landlord for their response. We are disappointed we haven't been able to help you at this time however, it's important for you to understand why the situation took … More
5/5
GoogleWork very well with this team, one of the best in the industry, asis always a pleasure to talk to the team in the office, sharon, thelma and the rest of the team always helpful and proffesional, highly recommend ferndown
Agent replied · 7 July 2023
Wow! Thank you so much for taking the time out to post such a positive message with regards to our rentals team. It’s always great to hear we are building positive relationships with local landlords. The team were proud to win the Gold … More
5/5
GoogleHighly recommend Ferndown Estates when it comes to selling a property. The team kept us informed throughout the whole sale process and provided much needed assistance with tasks which we could not handle as we live abroad and our property …
Agent replied · 30 October 2024
Thank you for posting such a lovely review of your experience with our company. We aim to try and provide a friendly and professional approach when selling or buying and it’s great to hear we did just that for you. Wishing all the very best for the future from all of us at Ferndown Estates
5/5
GoogleWould recommend using ferndown estates. They were very professional throughout the process. Always very helpful with any queries and always quick to respond. Adam , john and charlotte were all superb so thank you very much,
Agent replied · 24 May 2024
Thank you very much Tammy for your positive review and thank you for highlighting Adam, John and Charlotte in particular. We’re always very happy to receive such nice feedback about our sales team. Kind regards Ferndown Estates
5/5
GoogleI had three agents visit the property and without a doubt Adam impressed me the most, as the agent I wanted to sell the property. I liked his approach, the marketing available and how the initial stage was handled. I also met Ian who was …
5/5
GoogleGreat experience from the start even though house sale fell through. Great to meet Ian and Adam at the start to discuss money and all processes then for Adam to do a great job with the pictures. Once house sale going through we were then …
5/5
GoogleMe and my partner have just purchased our first house through ferndown estates. As first time buyers we where slightly overwhelmed with all involved but the staff at Ferndown made us feel very comfortable and at ease with the process. They …
Agent replied · 7 July 2023
Thank you for taking the time to post your feedback Connor. It’s an overwhelming process buying your first home and we’re glad you found us helpful. Louise works really hard to keep every person updated through the sales process. Thanks again for your kind review and good luck in your new home!!!
5/5
GoogleVery good service. Helpful staff making the experience a good one.
5/5
GoogleI highly recommend that estate agent. They're very professional and thorough, communication is excellent. Any issues and queries are processed immediately. I have the feeling that they're in my corner and I can rely on them whenever needed.
4/5
GoogleVery high standard set, keep up to date with any changes to tenancy, very informative.
5/5
GoogleCannot rate Ferndown highly enough! All staff are friendly, professional, welcoming and most of all reassuring. This was our first house move and we didn’t know what to expect. Ferndown showed us that this whole process doesn’t need to be …
Agent replied · 7 July 2023
Hi Laura Aaah! Thank you so much for such a lovely review. The comments are very welcome … More
5/5
GoogleI can highly recommend Ferndown Estates, who have sold our property against all the odds, very professional, kept us informed all the way through the process. I cannot recommend them highly enough. Will definitely be using them again. …
Agent replied · 7 July 2023
Good afternoon Ann and Chris. Thank you very much for taking the time to post your thoughts on our Google page. It’s wonderful to hear that you felt updated all throughout the process....particularly when we were dealing with a local authority. Thanks again for posting such a lovely message
5/5
GoogleExcellent all round, Thanks Adam, Charlotte and Chloe wouldn't hesitate to reccommend.
5/5
GoogleIn a difficult time of a global pandemic, and after a slow start with everyone adapting to the situation, they went above and beyond to complete my sale.
Agent replied · 24 May 2024
Thank you for your very kind review and feedback Phil. We are delighted to have finalised your sale and wish you and your family all the very best in your new home. … More
1/5
GoogleForced me and my girlfriend to continue with a contract even though my girlfriend had been stabbed and didnt want to live in the area anymore. As the attackers family, who live nearby, were making more threats. …
Agent replied · 7 July 2023
Good evening Trixie I’m sorry you have felt the need to place such a negative review following your … More
5/5
GoogleFerndown Estates have been absolutely fantastic, they are a credit to their profession. Straight forward Estate Agents no messing around from viewing to completion. …
5/5
GoogleWe were first time buyers purchasing a property through Ferndown Estates in Marston Green and I honestly couldn’t fault them. Charlotte in particular went above and beyond to keep us informed at every stage. I wouldn’t hesitate to recommend them to family and friends and would definitely use them again.
5/5
GoogleAfter months of trying to sell our business through commercial property sellers with no success, we approached Ferndown estates, who are local to us, they were very proactive and very quickly found us a interested party. …
Agent replied · 7 July 2023
Thanks for the very kind message Micky and Rachel. It was great being able to help you out with the sale of the business. Enjoy your retirement and slightly later mornings!! Kind regards
5/5
GoogleGood manner and excellent sales & viewing service and enquiry follow up excellent.
Agent replied · 17 July 2026
Thanks for the excellent review Michael!
5/5
GoogleAdam at Ferndown was a pleasure to deal with and did a fantastic job of selling our house. He was always available on the phone, kept us well informed during the whole …
Agent replied · 25 May 2024
Thank you for your very kind review of the service received from Ferndown Estates and in particular the job that Adam did for you both. It’s very much appreciated that you’ve provided such nice feedback following the sale of your house. We wish you all the very best in your new home. Kind regards Ferndown Estates
5/5
GoogleI have found all of the staff at Ferndown Estates to be very professional in all my dealings with them. …
Agent replied · 7 July 2023
Thank you for your very kind review Eric. It’s always nice to get such positive feedback and we wish you all the best for the future
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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