Trusted Agent profile · Marston Green, Birmingham

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Ferndown Estates Marston Green reviews

4.5

★★★★★ Excellent

334 reviews across 3 platforms

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS

Ferndown Estates's office in Marston Green, Birmingham, at 3 Elmdon Rd, is rated 4.5 out of 5 across 334 reviews on three platforms, including 307 Google reviews rated 4.7.

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4.7 / 5

307

Reviews on Google

This office

Trustpilot logo

11

Reviews on Trustpilot

This office

allAgents logo

16

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Ferndown Estates Marston Green

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Reviews

Every review we hold for the Marston Green office, from every platform, shown as written. First names only.

5/5

Google

Adam at Ferndown was a pleasure to deal with and did a fantastic job of selling our house. He was always available on the phone, kept us well informed during the whole …

Andrew · 2 October 2020

Agent replied · 25 May 2024

Thank you for your very kind review of the service received from Ferndown Estates and in particular the job that Adam did for you both. It’s very much appreciated that you’ve provided such nice feedback following the sale of your house. We wish you all the very best in your new home. Kind regards Ferndown Estates

5/5

Google

I am amazed by their professionalism and nothing was too much trouble. This is from valuation all through to completion. Whenever you contact them and the person is on another line, your callback is prompt, any questions are answered all …

Debbie · 2 October 2023

5/5

Google

Great service from Ferndown.. Full accompanied open house viewings on day one, multiple offers on the first day, all viewers were vetted for affordability before viewing .. …

Janet · 2 October 2021

Agent replied · 7 July 2023

Thanks for your very kind review Janet & Steve. Our method and strategy is designed to maximise interest and generate offers from motivated buyers. Getting a choice of buyers allows you to choose the most appropriate buyer for your … More

5/5

Google

A very friendly, efficient, professional and effective estate agents. From start to finish I was kept informed and supported through the buying process. What I especially like about Ferndown is how engaging they are with you the buyer from …

Antony · 2 October 2023

5/5

Google

We have bought our first home through Ferndown estates. It was a very pleasing experience. As a first time buyer, we had lot of queries which were always answered patiently. Charlotte, the sales progression manager, is very proactive and helped us at every stage till the completion.

Debapriya · 16 March 2023

5/5

Google

Profession service and prompt service when letting our property.

Joanne · 16 March 2025

5/5

Google

Well done Thelma at Ferndown Estate for helping my Daughter through this mind field of renting. The company over all is brilliant and the team are kind professional and caring. …

Alan · 2 October 2020

Agent replied · 11 June 2024

Thank you for your review Alan. Your comments are much appreciated. We have an experienced, (some would say mature!) group of people working in our lettings team and we're glad we were able to offer reassurance to you both over the past … More

5/5

Google

Fantastic service offered. Always on hand to offer advice and help. Having worked with ferndown for a number of years I can say it's been a great benefit.

Harjinder · 16 March 2021

Agent replied · 7 June 2024

Thank you Harjinder! It’s great to get positive feedback from our landlords such as yourself. We’re grateful to be able to provide whatever assistance we can for many of our clients, who rely on our experience and track record of providing … More

5/5

Google

Ferndowns instantly stood out amongst other Estate Agents when I first approached them to let my property 4years ago. Their attention to detail, professionalism and good communication are the main reasons I chose them and continue to work …

Pacifica · 23 August 2023

5/5

Google

We have been tenants and now property owners because of Ferndown Estates. As buyers, we have had excellent service from the Sales team. I could not recommend Ferndown Estates enough for anyone renting or buying a …

Deedee · 2 October 2023

5/5

Google

Viewing properties with Ferndown was always friendly yet professional, taking Covid restrictions into consideration. I felt our agent was friendly without being pushy. …

Matthew · 2 October 2021

Agent replied · 7 July 2023

Many thanks for the very positive feedback Matthew. We're particularly pleased you highlighted the COVID restrictions we've been working with to still try and offer the right service. We hope you settle very nicely in your new home and look forward to assisting you at any time in the future!! Kind regards Ferndown Estates

5/5

Google

Fantastic service and very professional !!! I have recently bought a house as first time buyer , and it could have not been …

Marco · 2 October 2021

Agent replied · 10 June 2024

Thank you so much for posting such a lovely review Marco! It’s always great to hear such positive feedback about your experiences with our company and any particular staff you felt required a special mention. We’d like to wish you all the very best in your new home! Kind regards Ferndown Estates

5/5

Google

Very helpful employees and great experience while using them.

Paul · 5 February 2025

2/5

Google

Not the best priced the house we were selling way over the asking prices i the area… not very clear with details selling the house to us and not helpful at all would not recommend using the company again…

Huw · 17 July 2023

5/5

Google

Amazing from start to finish.

Hashim · 18 March 2025

5/5

Google

"Does what it says on the tin" Contract agreed to sell our house within 4 weeks, true to their word sold on 3rd week. Professional & friendly attitude, would definitely recommend

Susan · 18 March 2019

Agent replied · 7 July 2023

Thank you so much for your kind words Susan... It's very much appreciated!! We were so pleased we could assist you in the sale of your beautiful home. Our sales strategy is designed to 'do what it says on the tin' and it consistently … More

5/5

Google

Brilliant estate agents, after sales team were great, ringing regularly to make sure things were progressing, will use again!

Alexander · 16 March 2022

Agent replied · 16 June 2024

Thank you Alexander for taking the time to post such a lovely review! We’d be delighted to assist you in the event you needed us again in the future! Thanks once again for such kind feedback. Kind regards Ferndown Estates

5/5

Google

We absolutely fell in love with a rented property through Ferndown and they were fantastic from the beginning. This property was not easy to get, there were lots of hurdles but Ferndown were kind, patient and supportive throughout the process and now we are living in a beautiful home which we love. What a lovely bunch! Very highly recommended :)

Zara · 18 March 2020

5/5

Trustpilot

Excellent service from start to completion.ig thank you…

We just wanted to say a big thank you to the whole team. Excellent service from start to completion. The team effortlessly guided us through the process and remained next to us every step of the way. We found them to be reliable, honest and completely trustworthy. Highly recommended.

Ewelina · 29 May 2022

5/5

Google

Professional and trustworthy, being members of the guild of property professionals was reassuring for us. Good work guys 👍 …

Craig · 24 July 2024

5/5

Google

Super professional as always

Philip · 16 March 2025

5/5

Google

Selling a property after a bereavement can be difficult. Ferndown team took care of everything, kept me updated at every stage. I would thoroughly recommend them to help you sell your property. …

Kevin · 2 October 2023

5/5

Google

Written on behalf of Sophie Ashford. I have recently purchased a property through Ferndown Estates and I can’t …

Martin · 2 October 2021

Agent replied · 27 May 2024

Thank you for such a positive review Sophie. We really appreciate hearing back from customers. … More

5/5

Google

I bought a property through Ferndown. They kept me updated the whole way through, dealt with a long chain and Charlotte stayed on top of it incredibly well. My purchase came through in time and so we beat the stamp duty deadline. Incredibly grateful for the outstanding service.

Amrha · 16 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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