Trusted Agent profile · Marston Green · Birmingham

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Ferndown Estates Marston Green reviews

4.5

★★★★★ Excellent

334 reviews across 3 platforms

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS

Ferndown Estates's office in Marston Green, Birmingham, at 3 Elmdon Rd, is rated 4.5 out of 5 across 334 reviews on three platforms, including 307 Google reviews rated 4.7.

Google logo

4.7 / 5

307

Reviews on Google

This office

Trustpilot logo

11

Reviews on Trustpilot

This office

allAgents logo

16

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Ferndown Estates Marston Green

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Reviews

Every review we hold for the Marston Green office, from every platform, shown as written. First names only.

5/5

Google

Even through whats going on I felt so safe and informed. Keonne showed me round a beautiful property and was amazing.

Hollie · 16 March 2021

Agent replied · 7 July 2023

Thank you for providing such positive feedback Hollie. We very much appreciate you taking the time to provide such a lovely review!

1/5

allAgents

60 minutes driving for

I had an appointment with the landlord to view a property in Marston Green on Sunday at 11am and nobody was there. I’ve called Ferndwon to find out that they have not organised the booking with the landlord. I was expecting a call but it never happened. Thanks for the great service, another agency to forget about.

Just · 22 September 2019

1/5

allAgents

60 minutes driving for

I had an appointment with the landlord to view a property in Marston Green on Sunday at 11am and nobody was there. I’ve called Ferndwon to find out that they have not organised the booking with the landlord. I was expecting a call but it never happened. Thanks for the great service, another agency to forget about.

Review · 21 September 2019

1/5

allAgents

"60 minutes driving for..."

I had an appointment with the landlord to view a property in Marston Green on Sunday at 11am and nobody was there. I’ve called Ferndwon to find out that they have not organised the booking with the landlord. I was expecting a call but it never happened. Thanks for the great service, another agency to forget about.

Just · 21 September 2019

5/5

Google

Quite simply an outstanding service from professional well informed staff. Ferndown estates excelled, right from the start, quick response on the estimation, visits + immediate feedback right through to final completion. This agency is highly recommended!

Kevin · 16 March 2023

5/5

Google

We have rented a property from ferndown for over 7 years and they have always been fantastic to us. Whenever they was a problem it was done with speed and haste. The girls in the rental team are a credit to the estate agent. The only reason …

Ross · 2 October 2021

1/5

Google

Received a bad service during a house visit! Would never use them again

Harmeet · 16 March 2022

Agent replied · 7 July 2023

Good morning Harmeet We're sorry you felt you had bad service during a house visit. It would be great to be able to discuss this with you to find out more detail of why you felt … More

5/5

Google

Incredible people. I couldn't have asked to have been treated any better or received more support with my purchase. Thank you everyone at Ferndown Marston Green!

Nathan · 18 March 2018

Agent replied · 7 July 2023

Thanks so much for your review Nathan. We really hope you settle into your new property. Really appreciate you taking time to post such a nice message! Kind regards Ferndown Estates

5/5

Google

Fantastic, smooth and efficient service. Great communication and professionalism by the company.

Qasim · 16 March 2022

Agent replied · 27 May 2024

Thank you for such fantastic feedback Qasim. It’s lovely to hear you had a positive experience with Ferndown Estates. We really appreciate you taking the time to leave such a lovely review. Kind regards Ferndown Estates

5/5

Google

Having been bitten twice previously - Ferndown have been so refreshing. Our only regret is that we hadn't found them sooner - absolutely fantastic.

Paul · 18 March 2018

Agent replied · 7 July 2023

Really appreciate the review Paul. We constantly do our best for our customers and thank you for taking the time for posting your feedback. We wish you all the best for the future!

5/5

Google

Ferndown Estates I have found to be superb. So helpful and friendly and very professional and fast to reply to any question I had. They all really understood what I was looking for and helped me to …

Vicki · 2 October 2022

5/5

Google

very professional and did everything they said they would house sold in 25 days many thanks

Jane · 16 March 2021

Agent replied · 7 July 2023

Thanks for submitting such a positive review for the sale of your property. When both the buyers and sellers work as quickly as possible it sometimes shows how quickly property sales can actually complete!

5/5

Google

Great communication, pro active approach to getting the sale over the linePositiveResponsiveness, Quality, Professionalism, Value

James · 25 May 2021

Agent replied · 24 May 2024

Thanks for the great review and feedback Jim. We really appreciate it when people take a time out to provide such kind words. We wish you all the very best in your new home. Kind regards Ferndown Estates

5/5

Google

If we had any problems we went into the office and Adam would sort out anything for us.

Hazel · 16 March 2024

5/5

Google

Ferndown Estates offers a very professional service. The best customer service that I've seem during my house purchasing journey. Their advertisements have a lot more information than others. The videos are professional. The viewings are …

Phuong · 2 October 2022

5/5

Google

Excellent service . We can not praise the team enough . They made our dream of moving up to Derby happen and kept us informed every step of the way .

Diane · 16 March 2023

5/5

Google

This is a really easy review to write. We have been very impressed with Ferndown Estate Agents. So as not to take up too much of your time. My review is as follows: …

AJ · 2 October 2022

5/5

Google

Excellent staff, great atmosphere in the office and plenty of local knowledge of the Marston green and surrounding area!

Alex · 18 March 2018

Agent replied · 7 July 2023

Thanks for the review Alex! Much appreciated!

5/5

Google

Ferndown Estates have managed my rental properties for a number of years. I have nothing but praise for them. They have been excelent in all respects. Thank you to all at Ferndown for a wondeful service.

Adrian · 16 March 2022

5/5

Google

Always great customer service from every member of staff, always happy to help.

Mark · 18 March 2020

Agent replied · 7 July 2023

Thank you for your feedback Mark. Very much appreciated. Kind regards Ferndown Estates

5/5

Google

Super service, super agent! ⭐️

Darren · 24 July 2024

5/5

Google

We absolutely fell in love with a rented property through Ferndown and they were fantastic from the beginning. This property was not easy to get, there were lots of hurdles but Ferndown were kind, patient and supportive throughout the …

Zara · 16 March 2021

5/5

Google

Great bunch and couldn't be more helpful. Thanks for making my home a seamless process.

Dog · 18 March 2018

Agent replied · 7 July 2023

Thanks for taking the time out to provide such lovely feedback Adam. It’s very much appreciated!

5/5

Google

We have settled down at our ‘Little Kingdom’, thanks for your very super support and service. …

Van · 2 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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