Trusted Agent profile · Marston Green, Birmingham

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Ferndown Estates Marston Green reviews

4.5

★★★★★ Excellent

334 reviews across 3 platforms

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS

Ferndown Estates's office in Marston Green, Birmingham, at 3 Elmdon Rd, is rated 4.5 out of 5 across 334 reviews on three platforms, including 307 Google reviews rated 4.7.

Google logo

4.7 / 5

307

Reviews on Google

This office

Trustpilot logo

11

Reviews on Trustpilot

This office

allAgents logo

16

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Ferndown Estates Marston Green

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Reviews

Every review we hold for the Marston Green office, from every platform, shown as written. First names only.

1/5

allAgents

The worst estate agent I have

The worst estate agent I have ever encountered in over 40 years. Their inability to communicate, and to act to control their element of the chain, led to its collapse. They will be barred from ever being involved in any future house chain I am involved in.

Yet · 17 January 2017

1/5

allAgents

The worst estate agent I have

The worst estate agent I have ever encountered in over 40 years. Their inability to communicate, and to act to control their element of the chain, led to its collapse. They will be barred from ever being involved in any future house chain I am involved in.

Review · 17 January 2017

1/5

allAgents

"The worst estate agent I have ..."

The worst estate agent I have ever encountered in over 40 years. Their inability to communicate, and to act to control their element of the chain, led to its collapse. They will be barred from ever being involved in any future house chain I am involved in.

Yet · 17 January 2017

5/5

Google

Very efficient from the start, good communication especially from Charlotte our progress chaser who contacted us regularly with news in the progress of the sale right through to the end. Thank you

Maxine · 16 March 2022

5/5

Google

Great experience. Can’t fault them in any way.

My · 16 March 2024

1/5

Google

Customer service is awful. Avoid.

Anthony · 16 March 2021

Agent replied · 7 July 2023

Good morning Anthony. Thank you for posting a review on our Google page however we’d like to know in what capacity you feel our customer service isn’t the best. … More

1/5

allAgents

"Unreasonably..."

I was a tenant with Ferndown estates and felt robbed due to their unreasonable referencing fees. Even after moving out of the property, for referencing to my next letting agent they charged 30 pounds. The service provided is just average as well

Patt · 31 December 2018

1/5

allAgents

Unreasonably

I was a tenant with Ferndown estates and felt robbed due to their unreasonable referencing fees. Even after moving out of the property, for referencing to my next letting agent they charged 30 pounds. The service provided is just average as well

Review · 31 December 2018

5/5

Google

Really happy with Ferndown. The process would not have been so quick and smooth if I had used an online only agent - Ferndown were really helpful along every step of the way and sold the house within a ridiculously quick time period.

Tom · 18 March 2018

5/5

Google

From start to finish an excellent service and every dingle person is lovely ... I csn highly recommend them!!

Elizabeth · 16 March 2023

5/5

Google

From start to finish, I received exceptional service. I am truly satisfied with Ferndown Estate Agents. They could not have been any better, amazing, Top class service!!!

Boss · 16 March 2022

5/5

Google

Recently i have been ill with coronavirus. The support i have recieved from Thelma and the letting team has been amazing. …

Samantha · 2 October 2022

5/5

Google

We would recommend Ferndown to everyone. Absolutely brilliant service throughout; from the first initial appointment to completion day. Viewings on our property were professional and always accompanied by an agent. They talked to us to make …

Emma · 2 October 2018

5/5

Google

Ferndown Estates are a fantastic estate agents who have dealt with all my property needs to the highest standard. …

Melissa · 2 October 2022

5/5

Google

Very impressed by the exceptional level of professionalism at Ferndown. Top communication, great advice, very smooth selling process. Thank you Ferndown!

Emily · 7 July 2022

5/5

Google

Really appreciate the service recived. I have rented a house recently through them.

Bharat · 16 March 2023

5/5

Google

We have nothing but praise for these guys and a special shout out to the amazing Lucy 👏 …

Justin · 17 July 2022

5/5

Google

Rating only, no written review.

Leong · 13 June 2026

5/5

Google

Very impressed by the exceptional level of professionalism at Ferndown. Top communication, great advice, very smooth selling process. Thank you Ferndown!

Emily · 16 March 2022

5/5

Trustpilot

Adam and louise ferndown

Thankyou adam and louise from ferndown for making the purchase easy and fast , went through thecsale likeva breeze,not to much communication making the process less overwhelming . Louise.m

Maureen · 14 August 2020

5/5

Google

Great service, professional, experienced and always able to help.

Spencer · 16 March 2023

5/5

Google

Great team who replied to my emails the same day, they also helped push the sale through.

Paul · 16 March 2022

5/5

Google

Top quality experience with this agency

Valeriia · 16 March 2023

5/5

Google

BEST LETTING AGENTS IN UK.

Amee · 16 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ferndown Estates's Google reviewsLeave Ferndown Estates a review

Questions about Ferndown Estates Marston Green

How many reviews does Ferndown Estates Marston Green have?

Ferndown Estates's Marston Green office has 334 reviews across three platforms: 307 on Google, 11 on Trustpilot, 16 on allAgents.

What is Ferndown Estates Marston Green's rating?

Ferndown Estates Marston Green is rated 4.5 out of 5 across all 334 reviews, and 4.7 out of 5 on Google from 307 reviews.

Where is Ferndown Estates's Marston Green office?

Ferndown Estates Marston Green, 3 Elmdon Rd, Marston Green, Birmingham, B37 7BS.

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