Every review we hold for the Marple office, from every platform, shown as written. First names only.
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5/5
GoogleExcellent experience from start to finish. Ginene couldn't have been more helpful in assisting with all queries relating to the sale of our property. Would recommend Julian Wadden to anyone looking to sell their house.
Matthew Β· 24 August 2024
Agent replied Β· 23 October 2024
Dear Matthew,
Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with Ginene and that she was so helpful throughout the sale of your property. It's great to know that she was able to assist with all your queries and make the process smooth for you.
We truly appreciate your recommendation and are grateful for your trust in us.
Kind regards,
Customer Care Team
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5/5
GoogleExcellent service from Laura and the Wadden Team. Video was very professional, bungalow sold within two days.
Reg Β· 7 June 2022
Agent replied Β· 7 June 2023
thank you Mr Holmes. it was a pleasure to assist you. all the best.
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5/5
GoogleMark has made the process of selling my house seamless. As well as that he personally helped me with a sale of a property while I live in Australia. I would recommend Marks service to anyone in Marple and Greater Manchester. Thanks for your assistance mate, its much appreciated!!!PositiveResponsiveness, Quality, Professionalism, Value
Ben Β· 24 October 2021
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5/5
GoogleExcellent service from Julian Wadden from start to finish. Both Laura and Mark were so helpful and professional.
Nic Β· 26 November 2021
Agent replied Β· 26 November 2023
Hi there. thank you for your kind words. all the best
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1/5
GoogleCurrently buying a house through this agency and their communication is absolutely appalling.
Itβs very good until your offer is accepted, mind you.
Also, most of the reviewers on here have one review, which is very suspicious.
Do not recommend and I am very much looking forward to being done with them.
Joey Β· 6 June 2023
Agent replied Β· 7 June 2023
Dear Joey,
We are disappointed to note your comments, our Marple Branch Manager Dan is going to give you a call to discuss further.
Kind regards,
Customer Care Team
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5/5
GoogleAbsolutely brilliant service and outcome on the sale of both my property and my partners. Kept in touch regularly, helped in any way they could and were reasonable in price.
Huge thanks to Suzie, Alex, Laura and Charlotte for your fantastic help and support. Will use again - hopefully not too soon though!
Dave and Tammy
Dave Β· 7 June 2020
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5/5
GoogleExcellent service from a friendly, professional and motivated team. Thanks to Laura for support and skill in steering the purchase to meet a tight deadline and a special thank you to Rachael for believing in me and making the whole process happen. Highly recommended.
David Β· 7 June 2022
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5/5
GoogleThis is the second time in 4 years I have used Julian Wadden in Marple I found all the staff extremely polite and helpful at every stage. Georgia dealt with my sale this time and she was so helpful and always at the end of the phone and updated me. Thank you so much to all the team π β¦
Jo Β· 7 June 2022
Agent replied Β· 26 November 2023
Hi There,
We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review.
Thank you for the great review and great rating! We really appreciate it!
Kind regards
Customer Care Team
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5/5
GoogleJulian Wadden have done a great job selling our house. Always on top of everything, they have made the sale go through without a hitch. Would highly recommend them.
David Β· 24 August 2024
Agent replied Β· 23 October 2024
Dear David,
We are thrilled to receive your 5 star review and recommendation of our services.
Thank you.
Kind regards,
Customer Care Team
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5/5
GoogleExcellent professional company to deal with Ginene who looked after our sale was very helpful and friendly and kept us regularly updated with the situation.Thank you
Peter Β· 23 September 2024
Agent replied Β· 23 October 2024
Dear Peter,
It's wonderful to receive your kind feedback for Ginene, it is great to hear she was so helpful and kept you updated throughout your sale.
Kind regards,
Customer Care Team
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5/5
GoogleFantastic job from the whole team at the Marple office in helping to achieving a completion within 5 weeks of offer. Great communications and customer service, and a genuine drive to help vendor and buyer through the transaction. Highly recommended.
Mark Β· 28 December 2023
Agent replied Β· 23 October 2024
Dear Mark,
We really appreciate you leaving our Marple team a 5 star review and are delighted to hear they all worked so hard in achieving a completion within 5 weeks for you.
Kind regards,
Customer Care Team
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5/5
GoogleAbsolutely fantastic staff. Great communication and support. I wouldnβt hesitate to recommend their service.
Andrea Β· 3 March 2025
Agent replied Β· 20 May 2025
Thank you for your feedback! We truly appreciate you taking the time to share your experience.
If you need any further assistance, donβt hesitate to reach out.
Best regards,
Customer Care Team
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5/5
GoogleExcellent, professional but friendly service from start to finish. Updated regularly and positively guided for the best outcome. Very pleased we chose Julian Wadden, would recommend.
Rachel Β· 24 August 2024
Agent replied Β· 23 October 2024
Dear Rachel,
Thank you so much for your glowing review! Weβre delighted to hear that you had an excellent experience with us, appreciating both our professionalism and friendly approach. Keeping you updated and guiding you towards the best outcome are top priorities for us, so itβs wonderful to know we met those goals.
Weβre grateful for your recommendation and for choosing us.
Kind regards,
Customer Care Team
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5/5
GoogleI sold my property with Julian Wadden. Daniel sold the property for me. WHAT SERVICE! Everything went extremely smoothly. Daniel is very professional, helpful and a delight to work with. The whole process was very simple. I highly recommend Daniel and Julian Wadden Estate Agent. Thank you.
Simon Β· 7 June 2021
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5/5
GoogleI delt with the Marple branch and had a very positive experience with Leila selling a property. The service was pro-active and very communicative through the sales cycle. It was a shame I didn't have the same experience from a lettings perspective.
Chris Β· 28 August 2023
Agent replied Β· 26 November 2023
Dear Chris,
We thank you for taking the time to rate Leila our Senior Sales & Lettings Consultant 5 stars.
Please do not hesitate to contact the branch manager to discuss your lettings experience.
Kind regards,
Customer Care Team
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5/5
GoogleGinene & the team were very professional throughout the sale of my house & communication was excellent. I wouldnβt hesitate to use their services again.
Wendy Β· 13 August 2024
Agent replied Β· 11 November 2024
Dear Wendy,
Thank you so much for your kind review! We're thrilled to hear that Ginene and the team provided you with professional service and excellent communication throughout the sale of your house.
Your satisfaction is our top priority, and itβs great to know we met your expectations.
Kind regards,
Customer Care Team
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5/5
GoogleJulian Wadden were fantastic throughout our house purchase. Very professional, organised, responsive and efficient. In addition they helped manage several difficult situations throughout the purchase journey and they prioritised matters at all times. Particularly great experience with Chris Haggett who helped significantly with many different aspects to the sale and was always responsive and pragmatic.
Robert Β· 7 June 2022
Agent replied Β· 26 November 2023
Hi There,
We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. Thank you for the great review and great rating! We really appreciate it!
Kind regards
Customer Care Team
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5/5
GoogleSold and bought through Julian Wadden in Marple. Great to have them on our side and Laura was a great help in getting the whole thing over the line. Always responsive and always a pleasure to deal with. Would use again.PositiveResponsiveness, Quality, Professionalism
Sikatev Β· 24 October 2021
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5/5
GoogleJust purchased a property from this branch and Laura was brilliant. One of the only estate agents Iβve come across that keeps on top of both solicitors. She was constantly in contact with everyone and updating me. She answered any queries promptly. Really lovely to deal with, highly recommended. Thank you
Nick Β· 8 June 2019
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5/5
GoogleVery professional, polite and efficient. Ginene especially, was a credit to the company. Despite complex issues with solicitors, she remained professional and polite whenever we spoke or communicated.
Carole Β· 26 May 2024
Agent replied Β· 23 October 2024
Dear Carole,
We thank you for taking the time to leave Ginene a 5 star review.
Its great to read what a positive customer experience you had with us.
Kind regards,
Customer Care Team
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1/5
GoogleExtremely disappointed with the service!
Dan promised the earth however once the house was on the market we were left to fend for ourselves!
It seems they expect to earn Β£5000 for very little effort no feedback from potential buyers very disappointed with their service
. House off the market looking elsewhere!!
Alan Β· 11 August 2022
Agent replied Β· 7 June 2023
Dear Alan,
We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. Your comments have been noted and we're sorry that this was your experience. We take on all feedback so that we can improve our services going forward.
Normally we would investigate any issues that have been mentioned however, we understand that because you left this review some time ago, you may not want to take these matters any further. If that's not the case then please get in touch with us.
Kind regards,
Customer Care Team
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5/5
GoogleGinene in Sales - A dream to have all the way through, supportive, personable and professional⦠made the whole process much easier. Thank you so much
Sarah Β· 25 June 2024
Agent replied Β· 23 October 2024
Dear Sarah,
Thank you for your kind words! We're thrilled to hear that Ginene provided such excellent support and made your experience easier.
Kind regards,
Customer Care Team
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5/5
GoogleI am extremely happy with the service from Julian Waddenβ¦(Marple Branch) I would definitely recommend and also use them again.
From start to finish all the staff have been very professionalβ¦..with Leila being extremely helpful and always happy to help.
Thanks All.
Jacqueline Β· 7 July 2023
Agent replied Β· 27 July 2023
Dear Jacqueline,
We appreciate you leaving Leila and the team at Marple a 5 star review. Reviews like yours make all the hard work worthwhile.
Kind regards,
Customer Care Team
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5/5
GoogleWe recently sold & bought our house though Julian Wadden in Marple, the team there were really great and made what could be a very stressful time, very easy, the comunication was fantastic and I would definately use them again if we were to sell and would have no hesitation to recommend them.
Carl Β· 7 June 2022
Agent replied Β· 26 November 2023
Hi There,
We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review.
Thank you for the great review and great rating! We really appreciate it!
Kind regards
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.