Trusted Agent profile · Marple
★★★★★
239 reviews across 1 platform
2 The Hollins, Marple, SK6 6AY
Julian Wadden's office in Marple, at 2 The Hollins, is rated 4.8 out of 5 across 239 reviews on 1 platform, including 239 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Julian Wadden Marple hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Marple.
Every review we hold for the Marple office, from every platform, shown as written. First names only.
5/5
GoogleAfter 17 incredibly long and frustrating weeks we are finally in our lovely new home. Every single hurdle possible was thrown in our way and it has been an emotional roller coaster. I cannot thank Laura and the team at Marple enough for working tirelessly to resolve every issue. Without her hours of work and hundreds of phone calls to every party I really don't think it would have happened. We wouldn't hesitate to recommend you to anyone xxx
1/5
GoogleWhatever you do if you can avoid buying through Julian Wadden do so. We wanted to purchase a beautiful property and the lady who dealt with us called Laura, just wants to squeeze every last penny out of you. She doesn't put your offers through and must be desperate for sales and commission. So is the owner of this branch. Absolutely disgusted in the way they have both spoken to us and how they've dealt with our offers. When viewing the property, the estate agent, Claire had said that offers between £300,000 to the guide price will be considered and put through (Claire was really nice with us during the viewing). Within the last twenty-four hours, we had increased to £20,000 more than our original offer. In the end, we made an offer that was £5,000 under the asking price of the property and Laura still had the audacity to ask for more. She had even called us a liar. We had put an offer in and she told us that she believes there's no point in putting that particular offer through as it's not half way of the guide price. And now, she is denying saying that to us, the owner is ofcourse is covering her back and says he was in office during the phone call and also denies Laura saying this - There is no sense of customer service at all. Do not trust anything they say. If there was higher offer than what we had placed, she should have returned a call and said that there is a higher offer than ours and if we cannot go any more then, the owner will accept the highest offer and say sorry. They string you along. They are direspectful and difficult. The company is all down to greed. We have now lost out on a property of our dreams, and it is such a shame that the family that own this property is selling their home under this so-called professional estate agent that alledgely "work harder on your behalf" - Load of rubbish!
5/5
GoogleBrilliant service from Jonathan and the team (particularly Laura and Emily). This is the second house I've bought via Waddens in Marple and I can honestly say the service has always been excellent. Nothing is too much trouble, calls are always answered and returned. All the staff have excellent knowledge of the local market and all the properties on their books. 5 stars all the way from me, it's the only agent to use locally (and I say this from experience of dealing with some of the other agents in Marple). I recommend Waddens to all my friends and family. As far as I'm concerned if you want to sell your home, and want a professional service, there is only one number to ring.
5/5
GoogleWe sold our property through this branch of Julian Wadden and the team were highly professional and hard working. Jonathan, Laura, Suzie and Alex kept us up to date every step of the way. All correspodence was replied to immdiately and in great detail. Our property was located in Hazel Grove and although this branch was out of the area it did not make a difference to the number of viewings we had. They sold our property quickly and were very professional in all viewings. Laura was exceptional at chasing Solicitors and liasing with the other Estate Agent to ensure a smooth sale. We would highly recommend the team in Marple! Thank you very much. Paul and Kate Johnson
5/5
GoogleI am very pleased with the way Julian Wadden have handled my case from start to finish. From the first moment Jonathan was very professional and prompt in returning my calls and also his knowledge and understanding on the valuation. I was very reluctant to use a main street agent because of bad past experience when dealing with the staff, but I can honestly say that all the staff at the Marple branch have been excellent. I have been constantly updated by different members of the team. The advert on right move is also of a very high standard in terms of pictures and verbatim. House hasn't sold yet but will let everyone know how the process has been in terms of finishing the sale.
5/5
GoogleAmber was very helpful and listened to what we needed and acted upon our requests
Dear Patrica, We thank you for taking the time to leave Amber our Sales Negotiator based at Marple 5 stars. Reviews like yours help other when choosing their agent. Kind regards, Customer Care Team
5/5
GoogleVery professional and helpful staff, especially Amber who regularly kept us updated with the progress of our sale. Nothing was too much trouble. Thanks Amber and all the staff at the Marple branch
Hi There, We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. Thank you for the great review and great rating! We really appreciate it! Kind regards Customer Care Team
5/5
GoogleWe decided to use Julian Wadden estate Agents because we felt they had the best knowledge of the property market in Marple and the surrounding area. The agent that we dealt with was Laura Smirthwaite. She was very polite and knowledgeable whenever we had a question and she kept us up to date with all that was happening during our house sale. I would have no hesitation in recommending Julian Wadden to anyone that is looking for an estate agent to sell there property.
Hi There, We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. Thank you for the great review and great rating! We really appreciate it! Kind regards Customer Care Team
5/5
GoogleBrilliant service. Amber managed to keep us calm throughout ! and offered amazing service. Thank you Amber and team ❤️
Dear Claire, We thank you for taking the time to leave Amber our Sales Negotiator in Marple a 5 star review. She will be delighted to read your feedback. Kind regards, Customer Care Team
5/5
GoogleFantastic to deal with start to end. Always willing to go the extra mile for the customer and share their knowledge and know how of the process to help the customer. Laura Smirthwaite was superb in assisting us and always available to talk to us. The same was applicable to her colleagues. Would recommend to anyone looking to make the process of moving homes a breeze. 10/10
5/5
GoogleAfter a very long, and at times, difficult period leading up to exchange of contracts, I can't praise all the staff at Julian Wadden Marple branch. Especially Laura Dooley who has been an absolute star when things weren't going to plan and worked so hard to keep our huge chain on target. We were lucky to have an amazing local solicitor too (Vikki Jones) recommended by Julian Wadden. Thank you Laura!
5/5
GoogleWe have used Julian Wadden in Marple for the purchase of our recent property. Leila and Georgia have been fantastic throughout the entire process; from our 1st enquiry through to completion. Leila has kept us informed about the progress of the sale and has given sound guidance and advice along the way. I would highly recommend them for the sale, purchase or letting of your next property!
Dear Linda, Thank you for leaving Leila and Georgia in our Marple branch a 5 star review. It is lovely to read you would recommend them and that they were soo helpful throughout the process. Kind regards, Customer Care Team .
5/5
GoogleAs a buyer it was a very friendly and professional experience from viewing to completion. I had viewed other properties with other local agents but felt most comfortable and at ease with Julian Wadden. Georgia kept my up to date with the progress regularly and despite hiccups with the chain she kept things moving along.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleJulian Wadden’s team at Marple branch have done an excellent job selling our house in Strines. Thanks to Georgia, Dan, Amber and Chris. Highly recommended!
Hi David, We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. Thank you for the great review and great rating! We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent. Kind regards, Customer Care Team
5/5
GoogleLeila Sadeghi is a pleasure to deal with, had no issues. Highly recommend 5* Thank you.
Dear Customer, We thank you for leaving Leila in our Marple branch a 5 star review. Kind regards, Customer Care Team
1/5
GoogleNot to be trusted. Our offer wasn’t treated with the same attention as the one made by a buyer who were selling a property with them. Resulted in us missing out on a property even though our offer was higher!! Laura’s service and general attitude is very poor. Suzie was far more pleasant. On the whole, if you are looking to purchase or sell I would suggest looking elsewhere.
5/5
GoogleGeorgia was great from start to finish. Our first house purchase felt relatively stress free compared to what we had expected. Thank you Georgia! 😊 …
Hi There, We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. Thank you for the great review and great rating! We really appreciate it! Kind regards Customer Care Team
5/5
GoogleJulian Wadden have been consummately professional in our purchase of one of their properties. They acted as intermediaries in negotiating an agreed price. They allowed us escorted access to the building on several occasions. Staff were polite, efficient and friendly. All in all they made a sometimes fraught event very easy. Highly Recommended.
Dear Robin, We are truly grateful to receive your 5 star review and positive feedback. Reviews like yours make all the teams hard work worthwhile. Thank you. Kind regards, Customer Care Team
5/5
GoogleI had fantastic support while selling my dad’s house, which was a difficult emotional and problematic process. Sensible and honest advice going forward and timely interventions when needed. I would recommend the Marple office and commend the staff for their help during a difficult time.
Dear Angela, Thank you for your feedback. We are deeply grateful to have been able to support you during the challenging process of selling your dad’s house. It’s wonderful to hear that our team provided sensible and honest advice and timely interventions when needed. Your commendation of our Marple office staff means a great deal to us. We strive to offer compassionate and effective service, especially during difficult times. Your recommendation is truly appreciated. Kind regards, Customer Care Team
5/5
GoogleRebecca was very professional patient I was running late for my viewing and she was still very happy to have me there.PositiveProfessionalism
Hi There, We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. Thank you for the great review and great rating! We really appreciate it! Kind regards Customer Care Team
5/5
GoogleWe bought a property through Julian Wadden and they have been absolutely fantastic. When there were problems with the chain and solicitors they chased and took ownership of the issues and helped in every way they could to land this purchase. We dealt with Laura at the Marple branch, thank you so much Laura.PositiveResponsiveness
4/5
GoogleHi Thanks to Leila, and the team(Julian Wadden) . It was a very smooth renting experience. Thank you all.
Dear Jittanun, Thank you for taking the time to leave Julian Wadden a review, especially noting the great service provided by Leila. We really appreciate your kind words. Kind regards, Customer Care Team
1/5
GoogleNot to be trusted. Our offer wasn’t treated with the same attention as the one made by a buyer who were selling a property with them. Resulted in us missing out on a property even though our offer was higher!! Laura’s service and general attitude is very poor. Suzie was far more pleasant. On the whole, if you are looking to purchase or sell I would suggest looking elsewhere.
5/5
GoogleThe whole purchase of our new property was an absolute nightmare and Julian Wadden were extremely helpful in all elements we can't thank them enough.
Dear Tom, Thank you for your 5 star review. Your kind words and thanks mean a lot to us. Kind regards, Customer Care Team
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Tell us what you need and we'll put you in touch. Julian Wadden Marple hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Marple.
