Every review we hold for the Marple office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can not fault the service I have had with Julian Wadden - Marple branch. Dan was really helpful and efficient in valuing my property and straight away I got plenty of viewings and I quickly got an offer. Since then Laura has kept me updated regularly, and has been absolutely excellent in getting back to me straight away if I have ever emailed or phoned. She worked as a great team with my solicitor and what can be a really stressful process has really been plain sailing! An extra thing which I thought was lovely was that Laura seemed genuinely excited for me when I came to exchange contracts and it made me feel she actually cared that I had successfully sold my property - she must deal with lots of clients every day but she understood that my sale is very important to me! Thanks to you all for all your help, it's been greatly appreciated.PositiveResponsiveness, Professionalism
Fiona · 24 October 2021
★★★★★ 5/5
GoogleWe have recently rented a property through Julian Wadden and are blown away by the speed and efficiency of the process of us moving in. Mark was extremely responsive to our emails and even sped up the whole process for us to move in quicker than anticipated due to work commitments. We would 100% use Mark and his team again if we needed to find another place to live as would know for sure that we would be in safe and definitely able hands.
Thank you for all your help. Words don't go far enough.
Will & Zsofia
William · 7 June 2021
★★★★★ 5/5
GoogleGreat communications and fast responses, really recommend
Eleanor · 25 March 2026
Agent replied · 15 April 2026
Dear Eleanor,
Thank you for taking the time to leave Thornley Groves a review, noting the great service and fast responses provided.
We really appreciate your kind words.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleExcellent service from start to finish. After 5 months with another local estate and hardly any viewings I switched to Julian Wadden in Marple and they sold my property within a week. Ginene in particular was especially helpful ensuring the …
Joe · 15 April 2025
Agent replied · 15 April 2026
Thank you for your feedback! We truly appreciate you taking the time to share your experience. … More
★★★★★ 5/5
GoogleDan, Amber, and everyone else from Julian Wadden (Marple) involved in the sale of our house were professional, friendly, helpful and supportive throughout the whole process. We chose Julian Wadden as their published statistics suggested that houses advertised with them sold quickly, so we were slightly disappointed that it took so many viewings to find the right buyer for our house, but they persevered and the right buyer did eventually come along.
Christine · 27 October 2023
Agent replied · 26 November 2023
Dear Christine,
We're glad to hear that Dan, Amber, and the entire team at Julian Wadden Marple provided you with professional, friendly, and supportive service throughout the process of selling your house. Even though it took some time to find the right buyer, it's great that they persevered, and eventually, the perfect buyer came along.
Your feedback is valuable, and we appreciate your patience during the process. If you ever have any more real estate needs or questions in the future, please feel free to reach out. Thank you for choosing Julian Wadden, and for sharing your experience with us!
★★★★★ 5/5
GoogleRang up to enquire about lettings the person I spoke to Carl was so helpful and friendly and spent a good amount of time going through my options.
Rex · 13 July 2023
Agent replied · 27 July 2023
Dear Rex,
Thank you for taking the time to leave a 5 star review.
Reviews like yours help others when choosing their agent.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleAmber was fantastic from start finish I really recommend purchasing property through Julian Wadden highly recommend
Mathew · 27 March 2024
Agent replied · 23 October 2024
Dear Mathew,
We are delighted to receive your feedback for Amber, your recommendation means a lot to us.
Kind regards,
Customer Care Team
★★★★★ 1/5
GoogleStarted renting out my house using this branch as agents to find a tenant, with no management service. Basically everything that could have been done wrong, was. Such as:
- Offered to gift the tenant multiple appliances without my consent
- Failed to inform the tenant about key facts with the property (no loft access, the hob being induction)
- Didn't deal with inventory amendments
- Tenants reference flagged that they had lied on their application (or that JW had lied to me...) and this was not addressed
Ultimately, I spent more time chasing JW than it would have taken me to research everything and set the tenancy up myself.
This is the entire reason when the tenant was ultimately evicted (for causing excessive damage to the property), I have done everything myself.
Mike · 7 February 2023
Agent replied · 7 June 2023
Dear Mike,
We're sorry that you feel your experience was only worth 1 star. We take on all feedback so that we can improve our services going forward so please get in touch if you would like to leave further feedback.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleFrom start to finish Lauryn and all the staff at Julian Wadden based in Stockport were professional, quick to respond and friendly. Myself and my partner are first time buyers and had a lot of questions for them which they were happy to answer and they responded in a timely manner. Nothing was too much for them and the communication was great, they gave us updates throughout the whole process and made sure we understood what was going on.
We can’t thank Julian Wadden enough for the hard work they put into helping us buy our first home and how quickly it all went. We are over the moon.
Thank you so much again.
Lois · 7 June 2020
★★★★★ 5/5
GoogleSuzie at Julian Wadden Marple was fantastic from start to finish throughout our house sale process.
She listened to what we wanted and tailored the advertising to suit, always updating us when there was news to report and was proactive through out the whole process.
Suzie was very positive and honest at all times even on the odd occasion that things did not go quite as we would have hoped as the sellers.
Overall a very positive experience from a very good estate agent and agency.
Martin · 7 June 2020
★★★★★ 5/5
GoogleWe found our home through Julian Wadden and found the experience with this estate agent to be very positive. We were initially shown around the house by an agent who was very helpful and did not make us feel any pressure to buy. I felt comfortable asking questions and was able to look round the house at my own pace. I felt we were given good information about the house and local area. Laura was our contact at the Marple office and we have found her to be friendly, professional and helpful. There were some challenges with the chain below us and Laura worked hard to follow the different parties involved up. We felt that Laura communicated well between us and the lady selling us the house and we were very happy with everything. We also used a financial adviser, Charlotte, through this branch who has been really helpful too. Thank you.
Gayle · 7 June 2020
★★★★★ 5/5
GooglePurchased a house through JW Marple and the team were fantastic from start to finish. My buyer frustrated the process and Laura and her team were patient and understanding until we got over the line.
Thanks all
Sion · 7 June 2022
Agent replied · 26 November 2023
Hi There,
We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review.
Thank you for the great review and great rating! We really appreciate it!
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleDan, Laura, Rachel and all the Team at Waddens were excellent. From a professional valuation and the production of a quality house tour video to a proactive and responsive service throughout the sale the Waddens Team demonstrated a high level of professionalism and care. they kept us updated at all times and were always at the end of the phone if you needed them. I would highly recommend Waddens of MarplePositiveResponsiveness, Quality, Professionalism
Gill · 24 October 2021
★★★★★ 5/5
GoogleAfter 17 incredibly long and frustrating weeks we are finally in our lovely new home. Every single hurdle possible was thrown in our way and it has been an emotional roller coaster. I cannot thank Laura and the team at Marple enough for working tirelessly to resolve every issue. Without her hours of work and hundreds of phone calls to every party I really don't think it would have happened. We wouldn't hesitate to recommend you to anyone xxx
ALEX · 7 June 2020
★★★★★ 1/5
GoogleWhatever you do if you can avoid buying through Julian Wadden do so. We wanted to purchase a beautiful property and the lady who dealt with us called Laura, just wants to squeeze every last penny out of you. She doesn't put your offers through and must be desperate for sales and commission. So is the owner of this branch. Absolutely disgusted in the way they have both spoken to us and how they've dealt with our offers. When viewing the property, the estate agent, Claire had said that offers between £300,000 to the guide price will be considered and put through (Claire was really nice with us during the viewing). Within the last twenty-four hours, we had increased to £20,000 more than our original offer. In the end, we made an offer that was £5,000 under the asking price of the property and Laura still had the audacity to ask for more. She had even called us a liar. We had put an offer in and she told us that she believes there's no point in putting that particular offer through as it's not half way of the guide price. And now, she is denying saying that to us, the owner is ofcourse is covering her back and says he was in office during the phone call and also denies Laura saying this - There is no sense of customer service at all. Do not trust anything they say. If there was higher offer than what we had placed, she should have returned a call and said that there is a higher offer than ours and if we cannot go any more then, the owner will accept the highest offer and say sorry. They string you along. They are direspectful and difficult. The company is all down to greed.
We have now lost out on a property of our dreams, and it is such a shame that the family that own this property is selling their home under this so-called professional estate agent that alledgely "work harder on your behalf" - Load of rubbish!
Natasha · 8 June 2019
★★★★★ 5/5
GoogleBrilliant service from Jonathan and the team (particularly Laura and Emily). This is the second house I've bought via Waddens in Marple and I can honestly say the service has always been excellent. Nothing is too much trouble, calls are always answered and returned. All the staff have excellent knowledge of the local market and all the properties on their books. 5 stars all the way from me, it's the only agent to use locally (and I say this from experience of dealing with some of the other agents in Marple). I recommend Waddens to all my friends and family. As far as I'm concerned if you want to sell your home, and want a professional service, there is only one number to ring.
Shaun · 8 June 2019
★★★★★ 5/5
GoogleWe sold our property through this branch of Julian Wadden and the team were highly professional and hard working. Jonathan, Laura, Suzie and Alex kept us up to date every step of the way. All correspodence was replied to immdiately and in great detail.
Our property was located in Hazel Grove and although this branch was out of the area it did not make a difference to the number of viewings we had. They sold our property quickly and were very professional in all viewings.
Laura was exceptional at chasing Solicitors and liasing with the other Estate Agent to ensure a smooth sale.
We would highly recommend the team in Marple!
Thank you very much.
Paul and Kate Johnson
Paul · 8 June 2019
★★★★★ 5/5
GoogleI am very pleased with the way Julian Wadden have handled my case from start to finish. From the first moment Jonathan was very professional and prompt in returning my calls and also his knowledge and understanding on the valuation.
I was very reluctant to use a main street agent because of bad past experience when dealing with the staff, but I can honestly say that all the staff at the Marple branch have been excellent. I have been constantly updated by different members of the team.
The advert on right move is also of a very high standard in terms of pictures and verbatim.
House hasn't sold yet but will let everyone know how the process has been in terms of finishing the sale.
Jonathan · 8 June 2019
★★★★★ 5/5
GoogleAmber was very helpful and listened to what we needed and acted upon our requests
Patricia · 28 December 2023
Agent replied · 23 October 2024
Dear Patrica,
We thank you for taking the time to leave Amber our Sales Negotiator based at Marple 5 stars.
Reviews like yours help other when choosing their agent.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleVery professional and helpful staff, especially Amber who regularly kept us updated with the progress of our sale. Nothing was too much trouble.
Thanks Amber and all the staff at the Marple branch
Margaret · 7 June 2022
Agent replied · 26 November 2023
Hi There,
We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. Thank you for the great review and great rating! We really appreciate it!
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe decided to use Julian Wadden estate Agents because we felt they had the best knowledge of the property market in Marple and the surrounding area. The agent that we dealt with was Laura Smirthwaite. She was very polite and knowledgeable whenever we had a question and she kept us up to date with all that was happening during our house sale. I would have no hesitation in recommending Julian Wadden to anyone that is looking for an estate agent to sell there property.
Graham · 7 June 2022
Agent replied · 26 November 2023
Hi There,
We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review.
Thank you for the great review and great rating! We really appreciate it!
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleBrilliant service. Amber managed to keep us calm throughout ! and offered amazing service. Thank you Amber and team ❤️
Claire · 6 July 2023
Agent replied · 27 July 2023
Dear Claire,
We thank you for taking the time to leave Amber our Sales Negotiator in Marple a 5 star review. She will be delighted to read your feedback.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleWe have used Julian Wadden in Marple for the purchase of our recent property. Leila and Georgia have been fantastic throughout the entire process; from our 1st enquiry through to completion. Leila has kept us informed about the progress of the sale and has given sound guidance and advice along the way. I would highly recommend them for the sale, purchase or letting of your next property!
Linda · 24 May 2023
Agent replied · 7 June 2023
Dear Linda,
Thank you for leaving Leila and Georgia in our Marple branch a 5 star review. It is lovely to read you would recommend them and that they were soo helpful throughout the process.
Kind regards,
Customer Care Team .
★★★★★ 5/5
GoogleFantastic to deal with start to end. Always willing to go the extra mile for the customer and share their knowledge and know how of the process to help the customer. Laura Smirthwaite was superb in assisting us and always available to talk to us. The same was applicable to her colleagues. Would recommend to anyone looking to make the process of moving homes a breeze. 10/10
D · 7 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.