Trusted Agent profile · Mansfield
★★★★★
234 reviews across 1 platform
46 Nottingham Road, Mansfield, NG18 1BL, NG18 1BL
Challenge Ltd's office in Mansfield, at 46 Nottingham Road, is rated 3.8 out of 5 across 234 reviews on 1 platform, including 234 Google reviews rated 3.8.
Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
5/5
GoogleMIVI ur 1 top lass babe thanks for being 1 of the best tenancy managers ive had and thanks for my bond back look after ya tenants they look after ya houses babe see you around xxx
Hi Debbie, thank you so much for your lovely review, and for being so kind about our fantastic Tenancy Manager Mivi. Take care! Team Challenge
2/5
GoogleViewed a three bedroom house told them I would be a single occupant with a pet and would have someone moving in with me the next year,have to stop looking at houses since I will be applying for that one I was told my application wouldn't succeed being a single applicant or an all wasted my time and the urgency I need to move out.
Unfortunately all applications have to pass an affordability test and if the Landlord felt the property was unaffordable at that time the application would have been unsuccessful. We wish you every luck in obtaining a new property.
5/5
GoogleDonna and Richard from the challenge estate they very and nice and friendly and done a wonderful job doing the repairs work
Hi Sarah, thank you very much for your kind review. We are pleased you were happy with the service you received from us, and your comments have been passed on to Nichola. Best wishes from all the team
5/5
GoogleHad a viewing with Catherine this afternoon, and she was very professional and helpful. Answered all questions we had and due to my mobility issues she looked after myself while my partner carried on looking longer at certain areas of the property. Would recommend a viewing with Catherine as she was very informative.PositiveProfessionalism
Thank you for your great review and well done Catherine. If you require any further assistance please call us on 01623645901. Thanks Mark
5/5
GoogleWas so helpful and quick. Sophie was amazing thank you love my new home.
Thank you for the review, it's much appreciated
5/5
GoogleAll the staff I have dealt with have been professional, friendly and informative. Courteous at all times and ready with advice. My experience from booking a viewing to moving in was very easy and comfortable. Rang in with a boiler fault after a few days but was dealt with quickly by their Estates dept. No hesitation in recommending Challenge in the future.
Thanks for your kind review
5/5
GoogleGreat place to work, having been here for nearly 19yrs. Always happy to help.
Hi Nic, Thanks for the positive review. Happy to hear you've enjoyed your time here so far and look forward to working with you for the next 19 years!!
5/5
GoogleRe-roof completed by crack team, 10 days from scaffolding up to done and gone. Professional, courteous, tidy. Excellent job.
Hi Peter, Thank you for taking the time to leave us this review. We are glad that everything was sorted quickly for you and your feedback has been passed on to our Estates Department.
5/5
GoogleWe had Kody as an agent. He made us feel welcome and comfortable, no awkwardness because he was funny and friendly. He showed us round the house giving honest opinions, making him trustworthy. Giving us pointers on how to get the house. A great down to earth guy. From Schreice&Noel
Well done Kody a great score and positive review. Thanks for taking time to respond. We are pleased we have been able to help you in your search for a new property. Please call us on 01623 645901 if require anything further from us. Thanks Mark
5/5
Googlelovely staff and great service would give more stars if i could!!
Hi Shauneen, thank you for taking the time to post us a review! I will pass over your feedback to the team.
1/5
GoogleI went for an interview and was disappointed not to get a call as to whether I was successful or not. I sent emails but unfortunately didn't get a reply from the company. I felt the interview was patronising, insulting and I am thankful I wasn't offered the job as I wouldn't have accepted it. Not a pleasant interview.
Thank you for your feedback. I apologise that you weren't happy with the interview process and your feedback has been taken on board. At that time, we did not provide feedback to those we interviewed unless specifically requested but I understand that this could be valuable to the applicant so we will endeavour to do so in future where time allows.
5/5
GoogleExcellent company to Carry out refurbishments for. Recently helped with renovations and upgrades. Would highly recommend as a sub contractor staff was very efficient and paid invoices straight away, communication was very easy and look forward to working again with you all in the near future. Best of luck challenge with your stunning properties.
Thank you for your wonderful review.
5/5
GoogleI enquired about a property with challenge. The response time was fab and I had a viewing the next day. Although I didn’t find a house with challenge, holly was a great help with my property search. I’ll certainly look again at what you have available in the futurePositiveValue
Hi Jamie, I'm sorry on this occasion that we couldn't provide you with a property after your application. On every application we will attempt to meet everyone's needs and if you would like to call 01623645901 and we will try to find a suitable property to meet your requirements again soon. Thanks for a great score and good luck with your property search. Thanks Mark
5/5
GoogleI’ve worked for challenge 16 years and counting, it’s a really friendly place to work and the range of people you get to meet along the way just makes my job worth while. Thank you Challenge family and friends.
5/5
GoogleI have lived at a challenge property for a few years now, and have recently been fitted with a new kitchen. The kitchen is absolutely lovely, the workmen that came out to do the work were friendly, professional and polite. The work was done promptly and to a very high standard. Very pleased.
Thank you for your lovely review! I'm happy to hear you're delighted with your new kitchen! I will be sure to pass your thanks on to the Estates team and hope you continue to have many happy years in your home.
5/5
GoogleExcellent customer service especially from jade
I've passed this over to Jade, glad to hear you've had a good experience. If there is anything else we can do please get back in touch!
5/5
GoogleThank you for my lovely new home! 😊 …
Hi Tara, We wish you all the best in your new home if you need anything from us just give us a call on 01623645901.
5/5
GoogleWas very smooth dealing with challenge house staff very helpful would highly recommend we are now settled in our new home 🏡 thanks again …
Hi Steve, thank you for your lovely review - we are so pleased to hear you're settling in well! Thanks, Team Challenge
1/5
GooglePoor accommodation terrible at getting repairs done ( takes them months) no out of hours emergancy number left us 4 days without water and heating then a further 2 weeks without hot water( even tho they know we have a disabled child). They could not give a dam about their tenants one little bit
Thank you for taking the time to review our service and I apologise that you were unhappy. I have looked into your repair reports and can see that there was an intermittent fault with the boiler which proved difficult to diagnose. Several parts were fitted in order to rectify the issue. We take all repairs seriously and are committed to resolving issues as promptly as possible.
5/5
GoogleHaving had difficulty with previous estate agents over the years I can honestly say it was pleasure working together with Holly to find the dwelling best suited to me. The level of time, dedication and professionalism taken was absolutely outstanding. Thoroughly recommend!PositiveResponsiveness, Quality, Professionalism
Well done Holly a great score and positive review. Thanks for taking time to respond. We are pleased we have been able to help you in your search for a new property. Please call us on 01623 645901 if require anything further from us. Thanks Mark
1/5
GoogleOffered a flat viewing n they knew I'm on dss refused my app
We apologise that you were not accepted for your application on the property you viewed. Unfortunately all applications received go through a thorough checking process and understand that this can be disappointing. If you require any further information please contact our lettings department who will be more than happy to help.
1/5
GoogleStay well away ! Worst landlord EVER ! Treat tenants like absolute garbage, never do repairs, houses are not fit for purpose !
Hello Jonathan, thank you for taking the time to leave a review for us. We are sorry to read your review and that you feel our customer service is lacking. We have checked our database and unfortunately we are unable to locate you as ever having been one of our tenants or a contractor. We would like to reassure you that we take our landlord obligations very seriously and strive to achieve the highest levels of customer service to our tenants in our dealings with them and in carrying out repairs. We would be grateful if you could call our General Manager on 01623 6456901 in order to discuss your concerns further and reassure you.
5/5
GoogleAll the team at challenge I spoke to was really helpful and friendly, happily answered all my questions, couldn’t fault them at all
Hi Lukas, thank you so much for your review - we are so pleased our team could help! Thanks, Team Challenge
5/5
GoogleWent to view a property today and was shown round by Catherine, who was very professional and helpful. She was completely honest and open and answered any questions we had. Although the property wasn't for us, I would highly recommend this company.
Thank you very much for such a great review! Well done Catherine for providing such a great service. Although the property wasn't right for you, we hope you will find a property with us in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Challenge Ltd's Mansfield office has 234 reviews across 1 platform: 234 on Google.
Challenge Ltd Mansfield is rated 3.8 out of 5 across all 234 reviews, and 3.8 out of 5 on Google from 234 reviews.
Challenge Ltd Mansfield, 46 Nottingham Road, Mansfield, NG18 1BL, NG18 1BL.
