5/5
GoogleGreat experience, Thank you Jade for all your help
Agent replied · 10 December 2024
Hi Alison, thanks for leaving us a review! I've passed this over to Jade i'm glad you had a good experience.
Trusted Agent profile · Mansfield
Challenge Ltd Mansfield reviews
★★★★★
234 reviews across 1 platform
46 Nottingham Road, Mansfield, NG18 1BL, NG18 1BL
Challenge Ltd's office in Mansfield, at 46 Nottingham Road, is rated 3.8 out of 5 across 234 reviews on 1 platform, including 234 Google reviews rated 3.8.
Reviews
Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
Google5/5
GoogleA young lady Kaitlin Gascoyne took me round a property. The property in question needed a lot more than carpet and redecorating which she took onboard. She was very polite and kind and I wish her and her partner all the best for the future.
Agent replied · 25 July 2025
Hi Graham, thank you for your review about Kaitlin, i've passed your kind feedback on to her.
5/5
GoogleI recently had a fantastic experience while searching for a new property. Their team was incredibly knowledgeable and attentive, guiding me through every step of the process. They took the time to understand my needs and preferences, which made finding the perfect home so much easier. The professionalism and dedication they showed truly set them apart from other companies.
Agent replied · 11 November 2024
Thank you so much for leaving such a lovely review about our Lettings department. We hope that you will be happy in your new home!!
5/5
GoogleAbsolute nothing but a positive review from me and my partner! We viewed so many houses with challenge, but then we finally came across the perfect house. It needed a few repairs and decorating, but from the minute we got our keys, …
Agent replied · 17 April 2026
Hi Jodie, thank you so much for taking the time to leave us this review. I have passed your comments onto the team and wish you all the best in your new home!!
5/5
GoogleWe have just rented our dream cottage on a country estate in the Highlands of Scotland. Despite their office being based in England, Kat and Jenny have been amazing. Our deadline has been quite tight due to employers but they have both …
Agent replied · 17 April 2026
Hi Gillian, i'm so glad we could assist you in finding your dream cottage, I've passed your kind words on to Kat and Jenny. Get back in touch if there is anything you need from us moving forwards and we hope you are settling in to your new home and wish you the best for the future!
5/5
GoogleMaintenance team brilliant Donna was lovely
Agent replied · 10 December 2024
Thank you for your review about Donna and the maintenance team. I've passed this over for you. If you need anything else please get back in touch
5/5
GoogleI’ve been a tenant at Challenge House for 2.5 years, and my experience has been fantastic. The staff are always friendly, professional, and happy to help with any issues. When my boiler broke over Christmas, they arranged for a repair …
Agent replied · 17 April 2026
Hi Charlotte, i'm so glad we were able to get your repairs sorted over Christmas! Thank you for taking the time to leave us a review, if there is anything else you need just give us a call and we will be happy to help
5/5
GoogleI'm so glad that I found this house to rent and I would love to rent again so I would recommend this a dozen times over and over. The people that work there are amazing and polite and very kind and they answer every question I ask them. I'm so glad this pace exist!!!
Agent replied · 11 November 2024
Hi Maisie, thank you so much for leaving us a review. If you need anything from us in the future please give us a call or pop into the office and we would be happy to help.
5/5
GoogleVery professional, nothing was too much trouble. Also on hand at the end of a phone. Very responsive to tenants request. Can't rate them highly enough, Thank you to Lynda Phillip Tenancy Manager everything was so easy and well informed .PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 23 October 2024
Hi Miriam, Thank you for your kind review. I will be sure to pass on your lovely comments to Lynda.
5/5
GoogleWe have been working closely with challenge house updating and checking their electrical installations and any findings I have put forward to Richard have been approved quickly and we have been able to complete. We have found Richard’s …
Agent replied · 17 April 2026
Hi, thank you for your continued work with us, i've passed your feedback over to Richard and the estates team!
1/5
GoogleChallenge charge tenants for the boiler service/maintenance which is ILLEGAL. They bribe tenants to let them do what they want regardless of the law. They will illegally enter your home. The houses and businesses are falling apart because they do not care. They are not good landlords, they are rude, unprofessional and bullies. Keep clear! In response to your comment, I know this is all true because it’s exactly what you did to me as a tenant and you have been called out on it several times. Please refrain from lying and put your energy into sorting your unscrupulous business practices outNegativeQuality, Professionalism, Value
Agent replied · 23 October 2024
Hi Sophie, we can confirm that we do not bribe our tenants, we also do not charge tenants for boiler service/maintenance, and we abide by all laws and legislation. We are unsure where you have gathered this information, but please call our General Manager, Rebecca to discuss your concerns.
1/5
GoogleKnowing a few tenants all I hear the following- Odd jobbing-shortcuts…. Not a proper job because it’s to much for the landlord but at rent being 400-1000+ you would think they would want a long term solution but clearly is not the case Great staff-all about the service easy process but I Wouldn’t expect any action £££££-once moved in it’s finalised then don’t expect any promises made prior to it (investment in tenants so they stay longer doesn’t appear transparent) Hope this helps and from seeing the replies I’m expecting to be told policies ,sorry any issues speak to general manager or to leave out of it.
Agent replied · 23 October 2024
Hi Josh, we are sorry that you felt you had to leave a negative review for us. I would like to take the opportunity to reassure you that we take our repairing obligations and the level of customer service we provide very seriously, and strive to achieve high standards in both. We have hundreds of satisfied customers. If you hear any more stories about where you might think we have let a tenant down, it might be helpful if you could encourage them to contact our team directly so that we have the chance to prove our ability to provide fantastic customer service to our tenants and customers. Thank you.
1/5
GoogleMy experience comes from living near challenge properties over the past 30 years. Absolute nightmare. So much that it's now affecting my mental health. Multiple people coming and going. 3 cars to one mid terraced house. Building big wooden structures in the garden to sit outside and be noisy all night in the summer. Not to mention the dog breeding and the dogs kept outside and barking late at night and in the very early morning. I've become practically a recluse. Not feeling welcome on my own street.
Agent replied · 23 October 2024
I’m very sorry to hear this . Please could you get in touch with our general manager by telephone to discuss the issues you’ve been having and we will see if we can help .
2/5
GoogleGreat house, took them 7 days for a answer to se if I got the place or not, got the answer of no yet the rent was only 620 a month and I could more than afford it. They said I couldn’t afford it after them giving quite a bit of false hope. Was days of “you will have the answer today” never ringing me for updates then rude over a email because we wanted an update. Then as of said they couldn’t offer me any house at all under their lettings the only thing they could offer is 6 months rents up front over 3 grand and They know the situation. All over was great in some places but in others it was horrible. Thanks for your time Jessica.
Agent replied · 23 October 2024
Hello Jessica, you placed your application with us on 3rd November. We requested supporting documents to your application which is standard procedure when applying for a property. During these 7 days our lettings team asked countless times for the correct documents to be supplied, once these documents were provided, we were then able to assess your application. Your application for this property was rejected and the reasons were explained to you. As you are aware there were more reasons for the rejection other than affordability. Due to the circumstances surrounding your application, we offered for you to provide 6 months’ rent up front, you declined this offer. Please feel free to contact our General Manager, Rebecca should you wish to discuss this matter further.
5/5
GoogleHighly recommended - from initial enquiry to getting the keys to my new property the lettings team were extremely professional, responsive and friendly. Nothing was too much trouble. I wouldn’t hesitate in recommending challenge house to family and friends. Great experience from start to finish. Thank you 😊 …
Agent replied · 23 October 2024
Thankyou for your lovely review . We look forward to working with you over the course of your tenancy to support you in your home . Thanks KC
5/5
GoogleI needed to rent a house as soon as possible, so I googled for a reliable site to rent, and this is it! They helped me get a house to rent asap as I just moved out of my parent's house as I needed my own space, I spoke to the workers and they were all polite and professional not to mention very kind and sweet but anyway I love home I would recommend this place over and over again, but in any case, I am happy that I managed to rent this lovely house when I did. 100% recommend this place!! love love love!!
5/5
GoogleExcellent staff kat went above and beyond for me so grateful to her challenge have been so good to me the passed 3 years would highly recommend them if u are looking for a property xx
Agent replied · 22 August 2025
Hi Emma, thank you for your review, i've passed your kind feedback on to Kat it's lovely to hear how she went above and beyond for you. Good luck in your new home!
5/5
GoogleJenny and Sarah were very helpful even staying behind after closing to help us.
Agent replied · 23 October 2024
Thankyou for your review Brendon
5/5
GoogleCatherine was really inviting and informative. She was honest with us from the start about the property we was viewing and couldn't help us enough about informing us of future properties that will come up.PositiveResponsiveness, Professionalism
Agent replied · 23 October 2024
Well done Team Lettings pleased you are happy with everything Sarah. It would be great if you could elaborate further on what Catherine helped you with. If you would like to discuss further please call us on 01623 645901. Thanks Mark
5/5
GoogleI have been in a property of challenge house for two years and I have had ups and downs with the neighbours but I have never had a single bad word to say about jade my housing lady she has always been amazing with us gonna miss you jade thank you for everything xx
Agent replied · 23 October 2024
I have passed your positive feedback on to Jade. Thank you for leaving us a positive review and we wish you good luck in your new home.
5/5
GoogleI viewed, applied and signed for my house in 2 days. Everyone I dealt with was lovely and explained everything. They kept in touch throughout and kept me updated. Sarah and Jenny (im terrible with names so hopefully these are right) we're great, I'm very happy with the whole process and extremely happy with my new home 😊 …
Agent replied · 23 October 2024
Thanks Michelle . We wish you well in your new home
1/5
GoogleChallenge charge tenants for the boiler service/maintenance which is ILLEGAL. They bribe tenants to let them do what they want regardless of the law. They will illegally enter your home. The houses and businesses are falling apart because they do not care. They are not good landlords, they are rude, unprofessional and bullies. Keep clear! In response to your comment, I know this is all true because it’s exactly what you did to me as a tenant and you have been called out on it several times. Please refrain from lying and put your energy into sorting your unscrupulous business practices outNegativeQuality, Professionalism, Value
Agent replied · 10 December 2024
Hi Sophie, we can confirm that we do not bribe our tenants, we also do not charge tenants for boiler service/maintenance, and we abide by all laws and legislation. We are unsure where you have gathered this information, but please call our General Manager, Rebecca to discuss your concerns.
5/5
GoogleWorked alongside Richard for organising and getting the work done. Always helpful answering any questions and very easy to deal with. Extremely fast at paying the invoice as well.
Agent replied · 17 April 2026
Hi Tom, thank you for your continued work with us, i've passed your feedback over to Richard and the estates team. I'm happy to hear your payments are processed quickly and the team are able to deal with your queries!
5/5
GoogleNic was a absolute diamond. Our process was so easy for our new home. I highly recommend her to anyone 10 stars all the way
Agent replied · 23 October 2024
Hi Penny, thank you for your review. We are glad that we have been able to assist you and wish you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Challenge Ltd Mansfield
How many reviews does Challenge Ltd Mansfield have?
Challenge Ltd's Mansfield office has 234 reviews across 1 platform: 234 on Google.
What is Challenge Ltd Mansfield's rating?
Challenge Ltd Mansfield is rated 3.8 out of 5 across all 234 reviews, and 3.8 out of 5 on Google from 234 reviews.
Where is Challenge Ltd's Mansfield office?
Challenge Ltd Mansfield, 46 Nottingham Road, Mansfield, NG18 1BL, NG18 1BL.
