Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had really excellent service selling my house with Bairstow Eves. The team have been really friendly and provided expert advice throughout the process. I would highly recommend them.
Suzanne · 13 November 2025
Agent replied · 13 April 2026
Thank you for choosing Bairstow Eves to sell your house! We are thrilled to hear that our team provided excellent service and expert advice throughout the process. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExtremely efficient sale, with lots of contact from the lovely Amber, very happy with the service
Melanie · 13 March 2026
Agent replied · 13 April 2026
"Thank you for your kind words! We take pride in providing efficient and personalized service to our customers. We appreciate your support and look forward to working with you again, Amber is truly a gem! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGemma has been brilliant and very helpful! Every time I ring to speak to Gemma she’s always there to answer any questions or quarries and if she’s on another call she will always ring straight back. Gemma made me feel comfortable and relaxed through all the process and nothing felt like it was a hassle. Thank youPositiveResponsiveness, Professionalism
Sharni · 27 August 2020
Agent replied
Thank you for your wonderful 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe had the pleasure of working with Amber and Ella. Both worked incredibly hard going above and beyond to ensure we had a completion before our tenancy end date. Both rang or emailed often with any updates they had to share with us, helping to ease our minds in times of uncertainty.
We would 100% recommend this team for any first time buyers/ buyers who would prefer a more hands on , informative team .
Thank you both !
Chloe · 1 December 2023
Agent replied · 31 December 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAvoid.
The owner of the property I rented through Bairstow Eves was being completely unreasonable when it came to returning all of my deposit.
I successfully defended myself via the deposits protection service for all issues bar one - this was because the property manager at Bairstow Eves failed to properly communicate this to me.
If I had of been given all the information I could have included a response and evidence. I lost out £50 unneccessarily because of this. Not a lot of money but it could have been worse.
In addition Bairstow Eves themselves told me that as I did the right thing and reported a fault that somehow this made me liable?! (I won the battle for this particular item)
If you're able to avoid using these guys I would advise doing so.
Joseph · 31 October 2023
Agent replied · 27 August 2023
Hello, I am sorry if you were not happy in your experience with us after previously leaving us a very positive review. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk as we take all comments seriously. Kind regards, Scott, Customer Relations.
★★★★★ 5/5
GoogleHuge Thank you to Liam for his help and support in the sale of my house. It was by no means a quick and easy sale but he has been fantastic in helping to get it across the line! Thank You Liam!
Kat · 30 December 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThank you to Courtney Reid for all the help and guidance during the beginning of our house hunt, me and my partner are first time buyers and we were unsure where to start with the extra stress of the Covid pandemic but she was so helpful, and found us a great mortgage advisor! Thank you again!
G · 13 November 2020
Agent replied
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleI have found Meeshia and her team to be at all times thoroughly friendly, helpful and professional. Meeshia in particular has always tried her best to solve all and any issues and I believe her leadership is what makes this branch a success. I have been a investment landlord for years now and would 100% recommend Bairstow Eves Mansfield.
Himesh · 11 October 2019
Agent replied
Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
★★★★★ 5/5
GoogleI had the pleasure of using Ella England to secure the right mortgage deal for the purchase of my new home this summer. …
Michael · 13 December 2025
Agent replied · 30 December 2025
Thank you for choosing Ella England and Bairstow Eves for your mortgage needs! We are thrilled to have provided you with exceptional customer service and communication. Your satisfaction is our top priority, and we look forward to serving … More
★★★★★ 5/5
GoogleThis is a long awaited review. I have had a pleasant experience with this estate agents. The staff maintain integrity and certainly take pride with their customers. Mollie and Lauren who were the people I mainly dealt with during the purchase of my property regularly kept in touch with updates and also spoke on my behalf to my solicitors with any enquiries that I wasn't sure of.
The staff are highly experienced and very knowledgeable which helped a great deal and made the process easy and quick, some estate agents can be short and belittling but these girls quite often made my day with their sunny personalities.
I appreciate the gift at the end once everything went to completion. 10/10
Luke · 28 September 2023
Agent replied · 28 October 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service throughout, thank you to everyone with a special thanks to Lauren and Mollie. I was kept well informed of the house sale progress at all times,
a very professional team. Many thanks.
Ian · 26 July 2023
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI rented my house through Bairstow Eves..They were very helpful from the beginning. I was assisted by Jacob Swiffin and he was extremely helpful. He assisted me with all my queries and I was very relaxed to get my first rented home through an agency... All the process were smooth.. Thanks for Jacob, Lucie and the entire team.
Nisha · 8 November 2024
Agent replied · 8 December 2024
Many thanks NIsha for the fantastic 5* review. I have passed your flattering comments onto our Mansfield branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJessica met me at the property I planned to let through Bairstow Eves. I found her to be very polite and helpful. She had a very good knowledge of the legal requirements which she communicated clearly. She was very clear regarding the different packages Bairstow Eves had to offer. After consideration I decided to go for the fully managed deal. She was very clear regarding the fees in relation to this which I found to be great value. It took 11 days from meeting Jessica at my property to a tenancy agreement being in place. She obtained what I would consider to be a very reasonable rental income. Overall, I am very satisfied with the service received.
Russ · 27 August 2023
Agent replied · 26 August 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 1/5
GoogleI have rented a property with Bairstow Eves and I have stayed there for nearly 3 years. When I left not only that it took them more than 2 months to release the deposit but they have retained half of the initial deposit for some things that was damaged before I have rented the property. I know that the new tenant has moved in next day after we moved out and the new tenant has clean the garden for which Bairstow eves have retain 120£ from my deposit. The garden was left in the same state that we have taken. I am not saying that it took them 4 months to repair a main door that I couldn’t lock and I had to sleep at night with the door unlocked with a 4 years old child. I have also repainted all the house and repaired the garage and front door on my expense while I have lived there.
When I have asked about the invoices for the money that they will retain for what they are saying that has been repaired they find different excuses not to provide them.
So be careful when you renting with them as you won’t get the deposit back.
Ana-Maria · 6 August 2023
Agent replied · 27 August 2023
Hi Ana-Maria, please contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleTo all of the staff A BIG THANK YOU, You all went the extra yard to make it all happen, a big thank you to Jonathan Cheshire - Staley, Meeshia, Harriet, Phoebe, Sam, 5 stars for a 5 star company I would not hesitate to recommend them for for sales and lettings A fantastic team
Bob · 3 October 2019
Agent replied
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 5/5
GoogleFrom start to finish both Lauren and Mollie were brilliant , their knowledge of the selling process was excellent .Any problems were soon smoothed out . I would highly recommend Bairstowes Eves .
Joanne · 1 May 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI have recently sold my property with Bairstowe Eves Mansfield and I couldn’t be more happy with the service I received from Kirsty and the Team. Throughout the process I felt my home was in safe hands. Kirsty was so lovely and really guided me through the process and she and the other staff kept me informed every step of the way. Due to their marketing my house had a buyer in less than a week and they ensured I got the best possible price. I could not recommend them highly enough. A five star service! Thank you 🌟🌟🌟🌟🌟🥰
Kim · 3 June 2021
★★★★★ 5/5
GoogleI went through my mortgage application with Ella and I’m so glad I did! She honestly couldn’t have been more helpful and explained everything in such a clear and friendly way. The whole process was very smooth and not at all daunting, as I assumed it would be as a first-time buyer. I’d definitely recommend the service to anyone in a similar position to mine.
Frances · 28 April 2024
Agent replied · 26 August 2024
Thank you for your glowing recommendation and 5* review Frances Shelley. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter trying to sell our property through an online agent and having a terrible experience, Lauren turned up on our doorstep and we are so grateful she did. After discussing our options with her we decided to list our property with Bairstow Eves and within a month we'd had twice as many viewings and had accepted an offer!
Amber became out point of contact and was really helpful and friendly, in fact all the staff we dealt with have been incredibly helpful and kept us up to speed with every step.
We would recommend Bairstow Eves Mansfield in a heartbeat!!
Joanne · 1 May 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is the second and I think it will not be the last house purchased by Bairstowe Eves 😎 and this time I would like to thank Lucy for helping with the purchase process.Thank you.
Regards Jan P. …
J · 27 August 2022
Agent replied · 27 August 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElla has been amazing with the purchase of my first property!
Imrita · 27 July 2024
Agent replied · 26 August 2024
Thank you for your terrific 5* review Imrita. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeth was excellent from the stage of arranging a viewing up to collecting the keys and even called to follow up on how well we were settling in .
IKE · 2 July 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can't speak highly enough of our experience with Kirsty, our mortgage broker. From the very beginning, she was attentive, knowledgeable, and went above and beyond to secure a fantastic mortgage deal for us, despite our circumstances being more complicated than most.
She worked tirelessly to find the best rates and options that suited our unique situation, and kept us informed every step of the way, answering any questions or concerns we had promptly and thoroughly.
In the end, Kirsty not only secured us a great mortgage deal but also provided valuable guidance throughout the entire process.
Andrew · 1 April 2023
Agent replied · 30 July 2023
Many thanks for your fantastic comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKirsty at mansfield branch has always been very knowledgeable and professional over the 5 years I have known her whilst she has helped me buy and sell property. She was proactive keeping me regularly updated about the local prices and market factors so that I could achieve the best price in fastest time for my sales. Molly in the office was very helpful, courteous and efficient with my last sale so that everything went through as quickly and smoothly as possible. 😁👍 Thanks to you both.
Angela · 1 April 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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