Bairstow Eves Mansfield reviews

★★★★★ 5/5

Google

We have just purchased a property through Bairstow Eves Mansfield and I can honestly say from start to finish they have been fantastic. Lauren our account handler was superb, always keeping us informed and up to date with developments. Thank you Lauren for the excellent and professional service you provided to us throughout the purchase of our property.

Clare · 27 August 2022

★★★★★ 5/5

Google

We were helped by a young lady called tegan, i cannot praise her enough for all the work she did for us. She was so professional and knowledgeable. A credit to the company.

Drew · 20 January 2026

★★★★★ 1/5

Google

Avoid. Avoid. Avoid. AVOID!!!!! Currently with baistow eve. And This has been the biggest mistake I could of done when renting. It has been the worst estate agent I've dealt with. Started with first property, no repairs completed with a baby in the house. Faulty boiler, leaks from the bathroom and no bathroom door! When leaving the property, Lucy asked me to leave within 24hrs telling me landlord had let me go. When i spoke to the landlord she was not aware of any of this. When getting my report back from deposit team, Charlotte admitted to rushing it. And not actually looking at the previous inventory attempting to charge me for items which were in the property before I arrived. I had to call the landlord, due to Charlotte not making contact with the landlord to get this sorted. Lucy and meeshia agreed I would have a refund for having to leave the property within 24hrs, it took over a 6weeks to have this sorted with constant calls and email asking why the payment has not been done and was only sorted by myself having to call the landlord as meeshia did not do this. The landlord was not aware of any amount as meeshia was telling my self one story and the landlord another. I gave my bank details over the phone, which somehow had gone missing by meeshia. Who told me she had no clue what happened, I once again gave my bank details for refund and the money was sent to a different account and not the account I gave. When signing for the new contract for my new property Jacob told myself, partner and father in law that the rubbish outside my property would be removed. 2 months down the line I am still fighting to get this rubbish removed. The new property had cupboards full of black mould risking my baby and myself health, it was only sorted when telling baistow eve if not sorted I would contact the council and trading standards. My number was passed on by scarlett to my current landlord without my permission. With putting 1 star due to the terrible service I have received from baistow eve, rather then having an email from Meeisha asking how any improvements could be done, she emailed me saying she always does things quickly as she can, so does not understand the 1 star. But every situation I have dealt with the mansfield branch, I've had to call the landlords myself due to the team not doing their jobs.

Lisa · 27 June 2024

★★★★★ 5/5

Google

Ported our mortgage with Ella, mortgage advisor and she's amazing. Honestly couldn't recommend anyone better. Ella was always there checking in every couple of days and whenever you needed someone to talk things over. Absolute legend. Not just a mortgage advisor but now a friend. Highly recommended bairstowe everytime too.

David · 1 May 2023

★★★★★ 5/5

Google

Decided to sell my property in 2022 and chose Barstow Eves after reviewing the market. Best decision I made. Liam was assigned to oversee my property sale and was a voice of calm and professionalism throughout the entire process. Don't know what I would have done without him. Highly recommended.

Richard · 1 April 2023

★★★★★ 5/5

Google

I have recently rented my home from Bairstowe Eves. I could not fault their professionalism, their commitment or their communication. I felt they genuinely cared about helping me to find the perfect home and fully understood my needs and requirements. Especially thanks to John and Meeshia whose friendly and approachable demeanour made a potentially stressful time, as easy as possible. I would definitely use Bairstowe Eves again in the future.

Vicki · 17 October 2019

★★★★★ 5/5

Google

Sold my property before it was even posted online. When Lauren came to valuate my property, she was very easy to talk to, made me comfortable to talk business and really showed she cared on a personal level unlike some estate agents I dealt with. Amber has also been amazing with all the further completion of the sale. These guys definitely are not the cheapest out there... But they know damn well how to operate efficiently and definitely are not the most expensive out there Perfect middle ground for someone that wants to get "stuff" done and doesn't mind not cheating out. At the end of the the day, selling and moving can be stressful so bairstow has been worth every penny. I would happily recommend them to anyone who asked!

Georgia · 28 May 2024

★★★★★ 5/5

Google

I recently purchased my first ever home with Bairstow Eves Mansfield and just wanted to take the time to leave a review and express my thanks to the brilliant team here who helped and supported me to do so! Special thanks in particular to Nikki, Amber and Melanie who were all excellent - friendly, consistent and never failed to answer any question I had throughout the process (and as a first time buyer, it was a lot of questions!). Thanks again, team!

Alice · 7 August 2025

★★★★★ 5/5

Google

Thank you Mollie for all your help and support with the purchase of our new home! Mollie has been great in all aspects, chasing solicitors and keeping myself and the vendor updated on progress. Mollie has really made the house buying process simple and easy for us and I am so grateful!

Melissa · 1 January 2023

★★★★★ 5/5

Google

Brandon dealt with our purchase, very friendly helpful team ! Thank you for all your hard work ! 💕 …

Roxy · 9 April 2026

★★★★★ 1/5

Google

Letting property I supposed to move in was under work due to mould in it. After receiving my keys I went to check in. Bathroom mould hasn’t been fixed which they should before we move the in as it’s on contract , non of the inside doors would lock including toilet door, toilet is dirty, water tap dripping in kitchen, bedroom window covered with mould. Called Lucie to referred this issues she said I have to report it at online portal which she should have done so it will make my moving easier but she didn’t I send follow-up email never got reply back. Every time I called, they said we will do our best to fix this issue. It’s been more than 17 days. The only thing they manage to fix is a toilet door. Mould smell so bad now we have really bad headache

Heer · 28 April 2024

★★★★★ 5/5

Google

Excellent service. Amber was amazing, nothing too much trouble. Answered all queries in a timely manner. Overall fantastic service by Amber and the team. By far the best estate agents

Rachel · 28 May 2024

★★★★★ 5/5

Google

A tremendous effort from all the team at Bairstow Eves. A 5 star professional service. Regular updates throughout the whole process. I would highly recommend the Bairsow Eves branch in Mansfield. Merry Christmas

Ricky · 9 December 2025

★★★★★ 5/5

Google

Just moved into my first home! Bairstow Eves Mansfield have been very helpful and accommodating with the whole process and gave me a lovely moving in box which was a class touch. Thank you!

Jordan · 30 November 2025

★★★★★ 5/5

Google

Phoebe and Courtney provided and excellent service to us, thank you. Thank you to Lauren also. Although the move was a bit complex, took longer than it should and was very stressful we got there in the end. The delays we experienced were of no fault to Phoebe. She did go the extra mile constantly and I just want to say this did not go unnoticed.

A · 24 February 2020

★★★★★ 5/5

Google

Great place to visit if you’re a first time buyer , staff are very friendly , and communication inside of their office and outside is brilliant , Ella my mortgage advisor and Oliver who helped me at the start of my property search have both been very helpful and supportive . Amber has also helped massively with this whole process working with Ella to confirm things and get internal things sorted . I will be collecting my keys today for my first house purchase and everyone involved has been so helpful along the way . All staff who have helped in any sort of way have been very friendly and helpful . Would definitely recommend 😁

Jordan · 29 March 2024

★★★★★ 5/5

Google

Scarlett is always helpful and provides an excellent service as do the rest of the team at Bairstow Eves Mansfield. I would highly recommend.

Pritchard · 19 August 2024

★★★★★ 5/5

Google

Purchased a house through Bairstowe Eves in Mansfield recently. The purchase wasn’t smooth sailing at all due to issues out of the estate agents control however Mollie was great. She kept us informed and up to date through the whole process. Would highly recommend

Katherine · 1 May 2023

★★★★★ 5/5

Google

Great staff very helpful, highly recommend!

Michael · 23 June 2026

★★★★★ 5/5

Google

I can’t rate the letting department highly enough. Jess was able to arrange a viewing for us on the same day and we had moved in within 3 days. The whole team were extremely professional and we were updated regularly . Fantastic , thank you!

Laura · 31 January 2023

★★★★★ 5/5

Google

Thank you to Courtney Reid for all the help and guidance during the beginning of our house hunt, me and my partner are first time buyers and we were unsure where to start with the extra stress of the Covid pandemic but she was so helpful, and found us a great mortgage advisor! Thank you again!PositiveProfessionalism

G · 27 August 2021

★★★★★ 5/5

Google

Meeshia Brown and her team at Bairstowe Eves Mansfield have been brilliant. This is my first time in the buy to let business and the advice and assistance from Meeshia and her team has been excellent. Properties have been let quickly and ongoing support has been forthcoming too.

Louise · 27 August 2022

★★★★★ 5/5

Google

I have used Bairstow Eves in Mansfield a coulpe of times now to find me tenants for properties we rent out, including over the past couple of weeks. They have acted quickly and proactively, and found me tenants, done all the relevant checks, and sorted the paperwork. As a director of a small buy-to-let company, I am 100 per cent happy to recommend Bairstow Eves in Westgate, Mansfield.

Wayne · 5 August 2024

★★★★★ 1/5

Google

My experience with Bairstow Eves Mansfield has unfortunately been marked by ongoing issues with communication. Despite repeated attempts to make contact via email and telephone, I have received little to no response. This persistent lack of engagement has made it extremely difficult to move forward with even the most basic enquiries and has left me with little confidence in their ability to manage more complex matters. Regrettably, I have now made the decision to take my business elsewhere. This decision comes not only from my own experience, but also from hearing similar accounts from colleagues who have had equally unsatisfactory dealings with this branch in the past. I chose to approach Bairstow Eves based on the professionalism presented through their website and marketing materials, but in hindsight, I should have paid closer attention to the feedback I received from others. In an industry where clear, timely, and reliable communication is fundamental, the level of service I encountered was far below expectations. I cannot recommend Bairstow Eves Mansfield and would encourage others to consider alternative agents who demonstrate a greater commitment to client care and responsiveness.

Jack · 13 May 2025