Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom start to finish we have dealt with Lauren who did all she could to reassure us throughout the process of buying our first house.
This was a very new, very scary process for us and Lauren was always quick to respond via email or call us to let us know the current situation. Highly recommend her for any first time buyer she really does put you at ease!
Lifestyle · 1 April 2023
Agent replied · 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google100% recommend Kirsty Ford. She is absolutely amazing, very helpful, clear and patient . She made extra effort to reach us and explained in details everything we needed to know about the mortgage application process . Mortgage offer accepted and we can't wait to move into our new home., I will be sure to pass your name to anyone I know who needs mortgage services.
Ieva · 30 June 2023
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 2/5
GoogleI feel Bairstow Eves didnt do a great deal. We did all the viewings. They didnt get us good enough viewers and a lot were a waste of time. The photos did not give the property justice. It was just reduce reduce reduce
Carole · 13 March 2026
Agent replied · 13 April 2026
Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI purchased my home through Bairstow Eves. Mollie was exceptional throughout the whole process. She helped keep our solicitors and the sellers solicitors on track. She tried her upmost to sort everything before going on AL but unfortunately we had to exchange whilst she was away. Thankfully Liam picked up right where Mollie left of providing the same level of exceptional service and assistance. I truly felt our purchase was in safe hands.
Sid · 3 September 2022
Agent replied · 30 July 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had excellent service from Courtney Reid at Bairstow Eves in Mansfield. She arranged viewings and took away the pressure for us during this difficult Covid19 year. We were kept in the loop about progress with her positive and happy personality. It was very easy to get in touch with her via both phone and email, her replies were always prompt and helpful. Our experience with Bairstow Eves has been very positive - many thanks to Courtney, what a star!PositiveProfessionalism
Gregory · 27 August 2021
Agent replied
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleWe have just brought our very first property through bairstowe Eves Mansfield. Mollie has looked after us over these last 5 months and has been very professional and always there to answers any questions we had efficiently and with honesty.. there has been a few bumps in the road but Mollie has been so helpful all the way through and myself and Craig would like to thank her for all her help.. I would highly recommend Bairstowe Eves for their professionalism and patience.PositiveProfessionalism
Sarah · 27 August 2021
Agent replied · 27 August 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves Mansfield have been excellent helping to sell my house since March. The lockdown made things especially difficult as most services for the housing market came to a stand still during this difficult time (and is still ongoing while writing this review). However once the lockdown eased, Bairstow Eves got right back onto the sale. Particular mention to Lauren who pulled out all the stops to setup viewings and securing a buyer and throughout the process was in constant contact. There were many ups and downs as is typical with selling and buying properties but Lauren was never phased and finally the house was sold.
Would I use Bairstow Eves again? Of course I would. Friendly, hard working and professional. Excellent stuff.PositiveResponsiveness, Quality, Professionalism, Value
Dave · 27 August 2021
Agent replied · 27 August 2023
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleBairstow eves have recently sold my property in Mansfield and I must say the service I received from the first call was exceptional. They were on the ball straight away with drumming up interest and had it sold within a couple of weeks. The process was simple and as it was the first time I sold a house the assistants I received from Lesley was brilliant, she helped me whenever I had any questions and always pointed me in the right direction.
If you are planning on buying or selling I would definitely look to use this team, you won’t be disappointed with the service you receive.
Thanks againPositiveResponsiveness, Quality, Professionalism, Value
BabyBeans · 27 August 2021
Agent replied · 27 August 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Amber, Brandon, Lauren and the team at Bairstow Eves for a very professional service. The communication was excellent, I was kept well informed throughout the process.
Happy to recommend you to anyone looking to sell a property.
Steve · 10 November 2024
Agent replied · 8 December 2024
Thank you for leaving us your superb 5* review and recommendation. Thank you Steve for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional from start of process to final sale. Pleasant and friendly staff that give good advice that if you take on-board such as anything that needs doing such as decorating etc will get you the sale your after. They are very approachable and easily contactable and I will not hesitate in using them again
Jane · 13 November 2025
Agent replied · 13 April 2026
Thank you so much for your positive feedback! We take pride in providing a professional and pleasant experience for our customers. Our staff is always here to offer helpful advice and make the process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHaving just purchased our house, Mollie has been our contact from day one and has been nothing short of amazing, when things were not going to plan Mollie was always on hand to help sort things out always having a professional attitude and manner.
Thank you for everything you have done to help us in the last 5 months., I would definitely recommend Mollie to anyone .
Rebecca · 2 March 2023
Agent replied · 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe hadn’t moved for nearly 35 years. The team at Mansfield led by Kirsty eased us through our house sale. They made a good and realistic valuation on our property and managed the viewings very well. All at very competitive rates. Our main agent, Liam was brilliant acting as a great go-between for us our buyers and the solicitors. We would definitely recommend Bairstow Eves Mansfield
Ron · 1 April 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have sold 3 properties with this branch in the last 2 years, always valued professionally and accurately by Kirsty.
All properties received multiple offers and all went to a swift completion with the excellent help from Tegan and Amber.
Wouldn’t use another estate agent, highly recommend.
Lisa · 20 January 2026
Agent replied · 27 January 2026
Thank you so much for taking the time to share your positive experience with us, we truly appreciate it! We're thrilled to hear that you have had such a successful and stress-free experience selling your properties with our branch. We will be sure to pass along your kind words to Kirsty, Tegan, and Amber. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have had a great experience with my turn over of Tennant. Scarlett, Meesha and the team at Bairstow Eves have mad the transfer seem seamless, and are on it when it comes to repairs and maintenance of the property. Thank you all!
Conor · 19 August 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us your 5* review Conor! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just brought our very first property through bairstowe Eves Mansfield. Mollie has looked after us over these last 5 months and has been very professional and always there to answers any questions we had efficiently and with honesty.. there has been a few bumps in the road but Mollie has been so helpful all the way through and myself and Craig would like to thank her for all her help.. I would highly recommend Bairstowe Eves for their professionalism and patience.
Sarah · 7 May 2021
Agent replied
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad an issue with my property which was reported by the tenant, Scarlet at Countrywide co-ordinated the issue and completed it expeditiously with the tradesperson & tenant. Then reported back to me after completion of the work. Left me entirely satisfied. Thank you.
Andy · 5 August 2024
Agent replied · 26 August 2024
Thank you for leaving us your superb 5* review and your kind words Andy. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy letting agent Beth, was very detailed, helpful and provided all the needed support for the move to my new home without any complications.
Beth went one step further and provided me a welcome pack that included nice treats and valuable settling-in information.
I recommend dealing with Bairstow Letting Agents
Mutiu · 29 March 2024
Agent replied · 26 August 2024
Thank you Mutiu Salami for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow eves have recently sold my property in Mansfield and I must say the service I received from the first call was exceptional. They were on the ball straight away with drumming up interest and had it sold within a couple of weeks. The process was simple and as it was the first time I sold a house the assistants I received from Lesley was brilliant, she helped me whenever I had any questions and always pointed me in the right direction.
If you are planning on buying or selling I would definitely look to use this team, you won’t be disappointed with the service you receive.
Thanks again
Paul · 7 February 2021
Agent replied
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can only speak in the highest regards for Kirsty Pilgrim of Bairstow Eves, Mansfield. When selling and purchasing our new home through Bairstow Eves the service, communication and level of professionalism was always of the highest standard. Kirsty was always personable, attentive and kept us regularly informed every step of the way; nothing was too much trouble. We are now the proud owners of our new home and cannot thank Kirsty enough. I would highly recommend Bairstow Eves to future sellers and purchasers, in particular the staff at the Mansfield branch and would definitely look to use them again in the future.
Dave · 31 January 2021
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAbsolutely terrible. Bairstow Eves arranged lots of visits for time wasters who either did not show or made ridiculous offers. …
J · 23 July 2026
Agent replied · 23 August 2026
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk … More
★★★★★ 5/5
GoogleI chose Bairstow Eves above other Agents as I felt I would get excellent service after I met Kirsty Pilgrim. She came round to the house and I felt she would do her best to sell it and that her staff would too. Everyone I spoke to was …
Jill · 13 December 2025
Agent replied · 30 December 2025
Thank you for choosing Bairstow Eves and for your kind words! At Bairstow Eves, we make sure to provide excellent service to our clients, and we are happy to hear that you received reassurance, support, and professionalism from our staff. … More
★★★★★ 5/5
GoogleThank you Kirsty, Lauren, Amber, and Brandon of Bairstow Eves, Mansfield for your good work in valuing, marketing, and selling our property. A reassuringly confident valuation, complimented by timely, personable communication throughout made for a stress free sale. Well done. Chris
Chris · 27 July 2024
Agent replied · 26 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Chris! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAVOID AVOID AVOID AVOID
I had a very POOR experience with this estate agent and landlord regarding a …
Aaron · 23 July 2026
Agent replied · 23 August 2026
Thank you for your feedback. We are sorry to hear that you were dissatisfied with your experience.
We strive to ensure that all tenancy matters, including deposit returns, are … More
★★★★★ 5/5
GoogleWe’ve just completed on our purchase through bairstowe Eves. The process from day one was amazing. We were called about a property that Kirsty thought may be suitable and they booked the viewing asap. Ella arranged our mortgage for us and got us a great deal! She was fantastic throughout! Amber then took over from here and she was brilliant. Nothing was ever too much trouble and she went the extra mile to ensure we were updated throughout, making the process stress free. We can’t thank amber and the team enough!
Alan · 8 December 2024
Agent replied · 29 December 2024
Many thanks for the great 5* review and your kind words Alan. Best wishes, Lucy, Customer Relations.
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