Trusted Agent profile · Mansfield, Nottinghamshire

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Bairstow Eves Mansfield reviews

4.7

★★★★★ Excellent

386 reviews across 1 platform

38A West Gate, Mansfield, Nottinghamshire, NG18 1RS

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Bairstow Eves's office in Mansfield, Nottinghamshire, at 38A West Gate, is rated 4.7 out of 5 across 386 reviews on 1 platform, including 386 Google reviews rated 4.7.

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4.7 / 5

386

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Mansfield office, from every platform, shown as written. First names only.

5/5

Google

I have recently sold and purchased a property through Bairstow Eves. Kirsty was my mortgage consultant through the process, she was brilliant, very approachable and helpful, she found me a great mortgage offer that I am happy with. Lauren was the estate agent supporting me, it was clear she has great experience in this! A smooth process, thankyou to all.

Chelsea · 1 May 2023

Agent replied · 30 July 2023

Thank you Chelsea for such wonderful comments about Kirsty and our local team! Best Wishes, Scott @ Customer Care.

4/5

Google

Working with Bairstow to finish my new house rent was a wonderful experience for me. The service was excellent, and I would especially like to thank Beth Smith and Jacob Swiffin for their tremendous help and expertise during the whole process. They made the whole process easy and stress-free. Definitely recommended!

Ravinda · 10 December 2023

Agent replied · 31 December 2023

Many thanks Ravinda for your fantastic review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Jacob was helpful and facilitated a quick rental agreement, taking into consideration my personal circumstances. He was patient and approachable and I would imagine he would offer all his clients a similar experience.

Neil · 16 October 2024

Agent replied · 23 October 2024

Thank you for your glowing 5* review Neil. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations

5/5

Google

I was a bit sceptical with going to an estate agents to rent a home but I found them extremely professional. I am unable to walk and don't go outside, so going through the visits by family and details not by myself was very difficult. But Gemma Bailey was thorough in making sure I had all the information I required and kept in touch through email for everything. Any questions or concerns I had she informed and went through them until I either understood and felt satisfied. Therefore I have moved home and feel safe with her up to date and thoroughness in knowing everything we needed and had to do for the property. She was courteous and professional all the way. I would definitely recommend anyone looking to rent buy or let a home to go see Gemma, you won't be disappointed, just as we weren't. Thank you Bairstowe Eves and Gemma!

Sharon · 14 May 2019

Agent replied

Thank you Sharon for your glowing 5* review of Gemma and our Bairstow Eves team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

1/5

Google

Absolutely awful. Firstly when I rented the place they didn't do a proper inventory, a 5 year old could have done the job they did, they listed just whatever was in the flat. Didn't safety check anything, the hoover literally set alight when used. Luckily only inside and didn't set the flat alight. Then when I left, they withheld the deposit, claimed they hadn't heard from the Landlord despite the fact that it is in the report he submitted evidence, or at the very least they submitted a reason why he was keeping the deposit without his contribution, which is many kinds of wrong. They disputed that a TV and Hoover was missing, both were in the flat. They were also so incompetent, that they claimed I broke the window, then submitted the report from the company that fixed it, stating that the window wasn't broke through negligence or misuse. Absolutely, god awful, please please please, never use this company. I am so glad they never got a penny after I left as I was awarded the whole deposit back despite the fact they lied in their dispute, because they were so incompetent at lying in the dispute. But it has taken 4 months to get here as they refused to cooperate.

Mitchell · 10 December 2018

Agent replied

Hello Mitchell Thank you for leaving this review. I am sorry to hear about the experiences you have had. Rest assured you comments will be fed back to staff to enable us to improve in the future. Kind regards, Chris

5/5

Google

Bairstow Eves really are the best option for selling your house quickly and with no fuss. Lauren came out initially and gave us a valuation - she is knowledgeable, professional and really inspires confidence. Once our property was on the market we were dealing with Amber as our sales negotiator. What a breath of fresh air! No nonsense, very pleasant and down to earth. Our sale was completed on time and with no drama thanks largely to Amber and the rest of the team. Thanks again guys!!

Susan · 16 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review Susan. Kind regards Lucy, Customer Relations.

5/5

Google

Today our completion has been taken place. I can’t say how much grateful we are to Amber for all the help and the patience. We must to say that all the Bairstow Eves Mansfield team help us with that new adventure. We couldn’t do that …

Ewelina · 13 November 2025

Agent replied · 30 December 2025

Thank you so much for your kind words! We are thrilled to have been able to support you through this exciting new journey. Amber, Ella, Melanie, Lauren, and Tegan are dedicated to providing excellent service with a smile. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

At the beginning of the year my wife and I began the task of finding our forever home. After 5 months of stress and heartache we have found our house. Now, while we didn't find our house with Bairstow Eves I still feel the need to write a review. We have had dealings with pretty much every estate agent in the district and one person stood head and shoulders above the rest. Darbi is a true credit. She was friendly, professionally and endlessly helpful. She was in contact on a regular basis to keep us updated with available properties but also to check on us. I have nothing but praise and if we ever decide to move Darbi will be my first port of call.

Ben · 14 January 2018

Agent replied

Thank you for your wonderful 5 star review and lovely comments. I have passed your feedback to Darbi and everyone else involved at Mansfield, Bairstow Eves. Many thanks.

5/5

Google

I would not hesitate to recommend Bairstow Eves Mansfield. I have just purchased my property through them. My main contact at their offices was Lucy banks who I would highly recommend to anyone, she was polite and professional. I would also highly recommend Lauren and Oliver who have been amazing throughout the process very polite and helpful Thank you 5 stars from me

Emma · 27 August 2022

Agent replied · 27 August 2023

Hi Emma, thank you so much for this fantastic 5* review. I know all the team really appreciate you taking the time to leave this feedback. Best wishes in your new home! Graham, Customer Relations

5/5

Google

Our estate agent, Phoebe, was absolutely amazing! She had such a kind, friendly and bubbly personality which made us feel extremely comfortable and relaxed throughout the whole process. Phoebe was in regular contact with us to ensure we were kept up to date with all the latest updates from our case and couldn't have possibly done any more to help than what she did. Choosing Bairstow Eves made the experience of buying our first home quick, easy and totally stress free and we even received a lovely 'new home' card through the post which was so thoughtful. We can't thank Phoebe and the team at Bairstow Eves enough for everything they did! We are so happy in our first home together! Hannah & Rhys x

Hannah · 28 August 2017

Agent replied · 27 August 2023

Thanks Hannah. Best wishes, Mark

5/5

Google

So pleased with Bairstowe Eves. We had 3 estate agents out to value my parents house and they gave us a price £30,000 higher than one of the other estate agents. Great result as the house sold not for the value they gave us but for £3000 more! Very helpful and kept in contact with who was viewing the property and when. Very stress free, thanks to Grace, Molly and Lucy

Sue · 1 June 2021

Agent replied · 27 August 2023

Thank you for your amazing comments 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Our estate agent, Phoebe, was absolutely amazing! She had such a kind, friendly and bubbly personality which made us feel extremely comfortable and relaxed throughout the whole process. Phoebe was in regular contact with us to ensure we were kept up to date with all the latest updates from our case and couldn't have possibly done any more to help than what she did. Choosing Bairstow Eves made the experience of buying our first home quick, easy and totally stress free and we even received a lovely 'new home' card through the post which was so thoughtful. We can't thank Phoebe and the team at Bairstow Eves enough for everything they did! We are so happy in our first home together! Hannah & Rhys x

Hannah · 10 December 2016

Agent replied

Thanks Hannah. Best wishes, Mark

5/5

Google

I had a fantastic experience working with Bairstow to complete our house purchase. The service was exceptional, and I want to extend a special thanks to Amber Zygadlo for her outstanding support and professionalism throughout the process. She made the entire journey smooth and stress-free. Highly recommended!

A · 1 December 2023

Agent replied · 31 December 2023

Thank you for taking the time to leave us this amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I bought a home through Bairstow Eves in Mansfield, and they were very helpful in getting me to the finish line, and finally the exchange and completion stage, I’m especially thankful to Mollie Rowden who was exceptional in her enthusiasm, professionalism and thoroughness in getting everything chased up and sorted. Thanks Mollie you are a star. Many thanks to all the team for a job well done.PositiveResponsiveness, Quality, Professionalism

Kath · 27 August 2021

Agent replied

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Really happy with the service that the bairstow eves. Tegan and Ella helped me though the entire process as a first time buyer.I was initially quite daunted but the team at bairstow eves helped me though so a big thank you for all your hard work.

James · 31 October 2025

Agent replied · 30 December 2025

"Thank you for choosing us as your first time buyer experience. Tegan and Ella are thrilled to have helped you through the process. We appreciate your kind words and are always here to assist. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently sold our property with Bairstow Eves. Mollie was excellent communicating with us threw every step and feedback with every viewing. In this ever changing market it was reassuring to have Mollie and her expertise to make the process a lot less stressful. Thankyou Mollie and the team.

Jo · 1 November 2023

Agent replied · 31 December 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Bairstow Eves in Mansfield is a very professional estate agency. Especially Lucie was helpful and kind to us, guided us through all renting process without any problems. I recommend her and the agency to everyone!!! Deserved 5 stars!

Einar · 28 May 2024

Agent replied · 26 August 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Einar. Kind regards, Lucy, Customer Relations.

5/5

Google

Sold our house through Bairstow Eves Mansfield. From Laurens first visit we knew they were for us. Confident, reassuring and totally open. Explained everything from start to finish including other options. Amber then took over during the sale and she was so calm and thorough. She was a true mentor along the journey and nothing was to much trouble. I would recommend these agents totally especially if you have little knowledge of house moving. Thankyou for all your support!

Emma · 23 September 2024

Agent replied · 23 October 2024

Thank you so much for your terrific 5* review Emma! We're thrilled to hear that Lauren and Amber provided such excellent support throughout your house sale. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

1/5

Google

Very poor sales service team. They don't answer the phone or return my phone messages. And when you do finally speak to someone they will happily argue with you. They ignored my emails. The valuation. They did their sales pitch told me they had 4 or 5 potential people that may be interested. Once i signed the contract they was not interested, I asked them to do the viewings. I ended up doing the 1 viewing myself, a mix up in appointments apparently. They managed to get 1 person through my door in over 3 mths. Ive given them 28 days notice to cancel my contract, and still they cannot be bothered to advertised my property in the last 28 days. Totally rude staff and a utterly poor service.

Stefan · 12 August 2024

Agent replied · 26 August 2024

Hello Stefan, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Exception service from the Mansfield team, from the valuation by Lauren Quinton who was really well prepared, dynamic and honest through to the kindness and efficiency of Amber Zygado and her office team of Brandon, Melanie and Tegan. …

Kay · 13 December 2025

Agent replied · 30 December 2025

Thank you for your glowing review! Our team at Mansfield strives to provide exceptional service and we are delighted to hear that Lauren, Amber, Brandon, Melanie, and Tegan exceeded your expectations. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

As we leave the house, we just want to say a big thank you to the entire team at the agency for making our stay such a great experience. Everyone has been so friendly, helpful, and professional from day one. …

Amarjit · 13 November 2025

Agent replied · 30 December 2025

Thank you, Amarjit and Sumit, for your kind words and for choosing our agency for your stay. We're thrilled to hear that you had such a positive experience with our team and the house owner. We're always here to make our guests feel at home … More

5/5

Google

The guidance and professionalism offered by Ella England has been superb on a recent house purchase. Ella was supportive and attentive throughout the process and I would highly recommend her services

Neil · 27 July 2024

Agent replied · 26 August 2024

Many thanks for the great recommendation, 5* review and your kind words Neil. Best wishes, Lucy, Customer Relations.

5/5

Google

Meesha and the team have been first class and thoroughly professional from I first called them. They’ve made me feel comfortable to know they have everything under control and give me total confidence in their services. I wish I had have worked with them from the very beginning of our property journey.

Stephen · 1 April 2023

Agent replied · 30 July 2023

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I can't thank Beth enough. Explained my situation and she did everything she could to help me secure a property. In under 3 weeks I had viewed a property, and had the keys. She kept me updated every step of the way, and made it that little bit less stressful x

Lizzie · 1 May 2023

Agent replied · 30 July 2023

Thank you Lizzie for such wonderful comments about Beth and our local team! Best Wishes, Scott @ Customer Care.

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Questions about Bairstow Eves Mansfield

How many reviews does Bairstow Eves Mansfield have?

Bairstow Eves's Mansfield office has 386 reviews across 1 platform: 386 on Google.

What is Bairstow Eves Mansfield's rating?

Bairstow Eves Mansfield is rated 4.7 out of 5 across all 386 reviews, and 4.7 out of 5 on Google from 386 reviews.

Where is Bairstow Eves's Mansfield office?

Bairstow Eves Mansfield, 38A West Gate, Mansfield, Nottinghamshire, NG18 1RS.

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