Trusted Agent profile · Manchester, Greater Manchester
Verified
★★★★★
422 reviews across 3 platforms
Qube Residential, 7th Floor, One City Approach, Albert Street, Manchester, Greater Manchester, M30 0BG
Part of Qube Residential, see every office.
Qube Residential's office in Manchester, Greater Manchester, at Qube Residential, is rated 4.3 out of 5 across 422 reviews on three platforms, including 231 Google reviews rated 4.0.
231
Reviews on Google
This office
183
Reviews on View Agents
This office
8
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We are due to move into our new apartment at the Adelphi Wharf 2. From only viewing it 2 weeks ago we are set to move in next week. This wouldn’t have been ...Read the review from buyers
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 25 from landlords
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 155 from tenants
Qube Residential is a leading property management company offering comprehensive property management services for both residential and commercial properties across Manchester and Liverpool. As one of the best property management companies in the UK, we provide end-to-end solutions for landlords and investors, including marketing, tenant referencing, and asset management. Our team is equipped to manage rental properties, buy-to-let properties, and commercial properties, ensuring that your investment is in trusted hands. With advanced property management software, we offer seamless property management solutions that give you real-time access to key data. Whether you’re seeking a property management agency for a single property or a large portfolio, Qube Residential is your go-to for tailored landlord services.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
View AgentsLetting property in Manchester
Hi, I am just completing the process of letting a 2 bed property in Manchester. And the customer service we received from our agent Shane Cooper was faultless. He made the process very easy was always contactable and was always extremely transparent.
5/5
GoogleAmazing people at Qube-residential. very responsive, caring and uptodate. Helpful with their hard work and advise. Definitely will work with them again
Thank you so much for this lovely review! We're really glad you found the team responsive, caring, and helpful throughout, it's great to know the hard work and advice made a difference. We'd love to work with you again too!
5/5
View AgentsMove-in
Courtney was very helpful throughout the move-in process. From viewing to check-in everything was smooth! She was flexible to arrange a move-in date that suited me despite my last minute change. As someone new to the area she made the move less stressful.
5/5
View AgentsAppreciation
I really appreciate Courtney’s professional help. She is nice snd helpful.
1/5
TrustpilotFrom a landlord point of view
From a landlord point of view, I wouldn't recommend this software or company. Annual rises and fixed contract for 5 years, yet we have been unable to use it. All nice to get you on board then once signed up its a different story. DONT BUY.
5/5
View AgentsSmooth and easy rental process
Working with this agent was a pleasure. Everything was professional, fast, and transparent. The communication was excellent, and all my questions were answered immediately.
5/5
GoogleI had a great experience with Qube Residential. Their professionalism was top notch, from the viewing of the property to the letting to getting my keys, everything went smoothly. Their communication is also 100%, applause goes to Rebecca …
5/5
GoogleHad such a good experience with Qube Residential. Highly recommend Shane Cooper!
5/5
View Agents5*
Great service, love the property, 5*s for my letting agent Shane Cooper!
5/5
TrustpilotThey have my back ...... and keep me out of problems.
From a Landlord perspective I can only say good things about my Qube experiences. They literally take care of everything and provide me with virtually everything I need for a 'hands off' investment. They always give me with the correct and accurate information, pre empt any potential issues and advise me of my options so I can make a quick decision on something. I have 2 properties they look after and have rarely suffered any extensive non rental periods over the last 5 years. As soon as one tenant leaves, they find a replacement. Quickly, efficiently and at the correct market rate.
5/5
GoogleCourtney (letting agent) was great, professional, responsive, and easy to deal with. She made the whole process smooth and stress-free. Highly recommended.
5/5
GoogleI’ve had a very positive experience with Qube Residential so far. Rebecca has been professional, responsive, and clear throughout the process. Everything has been handled efficiently, and communication has been excellent from the start. Based on my experience to date, I would happily recommend Qube.
5/5
GoogleQube, and in particularly my contact Adam, have been a pleasure to work with to get our apartment tenanted.
5/5
GoogleWe had an excellent experience with QUBE Residential. We viewed an apartment and were approved within just a few hours, which made the process so quick and stress-free. Rebecca was incredibly helpful throughout, always responsive and …
5/5
GoogleI had a great experience with this agency. The whole process of renting my new home was smooth and stress-free. Rebecca, in particular, was extremely helpful and professional, always available to answer questions quickly and clearly. …
5/5
View AgentsRebecca was as good an estate agent as I could have hoped for. Very informative (I barely had to ask any questions) and made the process super easy for me. Thanks!
1/5
GoogleA worst experience with this agency. They don't have any idea about their commitment and realty. The keys were handed over to me on the road and had no option to check the inventories or discuss about anything. Flat was dirty enough and their response on that was to give it back in the same way. Highly ridiculous and irksome.
Hi Ashok, We are sorry to hear you were unhappy with your move-in experience. As discussed at the time we offer 24/7 support for anything you need and as you were extensively late to your check-in appointment we had to quickly give your … More
5/5
GoogleShane Cooper was absolutely brilliant! Made it easy for me to get an apartment I needed- ran through my budget, move in date and type of apartment. Emails were transparent and process was explained perfectly. No complaints!
5/5
View AgentsWell done
I was guided by The Agent Courtney and everything was sorted out very smoothly and professionally! Great assistance, great customer service and vibration, i am really happy and look forward to move in to my new home.
5/5
View AgentsQuebec residential
Rebecca Evans is an excellent letting agent - attentive, efficient, and always willing to help. Communication is smooth and professional, and any issues are resolved quickly. Highly recommend.
1/5
GoogleTook a 1 year tenancy out but left within 9 months. They charge you £600 to leave early, if if you have someone to take over Deductibles after… got charged and £85 bogus fee so the could wipe water stains off a tap, wipe the fridge and wipe a tiny bit of left over oven cleaner I’d missed. They lied to us during the viewing promising the landlord would get us curtains but never did. Left a plug faulty even though it was reported, took 3 weeks to fix our fridge and the block of flat we were in had a broken lift 90% of the year. Not to mention the building itself is so badly made! Also, I offer to pay £40 towards the cleaning which was still too high but they rejected it. Unreasonable, unhelpful and overall bad company to rent with. I won’t be going back there
Hi Lauren, Sorry to hear that you did not enjoy your time in the property, we will certainly feed this back to the developers for the benefit of future tenancies. We did explain during your viewing that the brand-new, unfurnished properties do not come with blinds but we will ask your landlord if they could install these for you; unfortunately they chose not to provide these. As the property was brand-new, we were restricted to only use warranty repairs instead of our usual, prompt contractors. After relentless chases at our end the developers fixed your plug socket and Beko fixed your fridge. We completely understand that the delays are frustrating for you as the occupant on the receiving end. We did negotiate a £200 rent reduction for you from the landlord to help compensate for the these delays. Considering the property was handed over brand-new and clean, normal procedure is to cover any cleaning costs to return the property back to the condition you received it in, regrettably the landlord did not want to share this cost with you. We will share your feedback with the building managers for you other issues
5/5
GoogleGreat service from the Lettings team, in particular Shane Cooper and Jonathan Cook, professional and always a pleasure to deal with.
4.8/5
View AgentsExcellent communication and proactive approach
Rebecca has been working with us to find a tenant. She has communicated clearly and frequently. Nothing was too much trouble.
5/5
GoogleBethany is very helpful, responsive, delivering excellent customer services with prompt replies. Sean is also monitoring very well and pops up to offer valuable advices and support whenever required. Their exemplary services are very much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Qube Residential's Manchester office has 422 reviews across three platforms: 231 on Google, 183 on View Agents, 8 on Trustpilot (across the whole business).
Qube Residential Manchester is rated 4.3 out of 5 across all 422 reviews, and 4.0 out of 5 on Google from 231 reviews.
25 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
155 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."
Qube Residential Manchester, Qube Residential, 7th Floor, One City Approach, Albert Street, Manchester, Greater Manchester, M30 0BG.
