5/5
GoogleRebecca made getting our new rental super easy. She hosted fantastic viewings and then nailed down our tenancy in just two days. So quick and stress-free!
Trusted Agent profile · Manchester, Greater Manchester
Verified
Qube Residential Manchester reviews
★★★★★
422 reviews across 3 platforms
Qube Residential, 7th Floor, One City Approach, Albert Street, Manchester, Greater Manchester, M30 0BG
Part of Qube Residential, see every office.
Qube Residential's office in Manchester, Greater Manchester, at Qube Residential, is rated 4.3 out of 5 across 422 reviews on three platforms, including 231 Google reviews rated 4.0.
231
Reviews on Google
This office
183
Reviews on View Agents
This office
8
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
We are due to move into our new apartment at the Adelphi Wharf 2. From only viewing it 2 weeks ago we are set to move in next week. This wouldn’t have been ...Read the review from buyers
Landlords25 reviews
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 25 from landlords
Tenants155 reviews
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 155 from tenants
About Qube Residential Manchester
Qube Residential is a leading property management company offering comprehensive property management services for both residential and commercial properties across Manchester and Liverpool. As one of the best property management companies in the UK, we provide end-to-end solutions for landlords and investors, including marketing, tenant referencing, and asset management. Our team is equipped to manage rental properties, buy-to-let properties, and commercial properties, ensuring that your investment is in trusted hands. With advanced property management software, we offer seamless property management solutions that give you real-time access to key data. Whether you’re seeking a property management agency for a single property or a large portfolio, Qube Residential is your go-to for tailored landlord services.
Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Google4.8/5
View AgentsReview of Rebecca
Rebecca has been a fantastic letting agent to work with. Her communication has always been clear, prompt, and professional, making the entire process much smoother. She provided valuable advice and kept us well-informed at every stage. Overall, a great experience!
5/5
View AgentsEasy, stress free experience
Courtney was great with assisting with my move in! Communication was always on point, accurate and reliable!
5/5
View AgentsHighly recommend
I have recently moved into a new property with my partner and my letting agent Anna has been nothing but the best and has eased all my anxieties at every opportunity. She has never failed to go above and beyond to make this process as easy as possible. Her communication is 11/10 even when we struck IT issues she was on the ball with everything and the company as a whole is amazing and there professionalism is unmatched. I would highly recommend Qube to anyone :)
1/5
GoogleCharged us over £400 after leaving our flat. There were some very fair cleaning charge in there but also a £90 charge for a shower head that fell off the wall in its own accord and £140 for painting. We only were there 6 months and did …
Agent replied
Hi Dave, sorry to hear about your experience. Your deposit charges were in line with the … More
5/5
GoogleI would highly recommend Qube residential . Rheann was extremely kind, helpful whenever we approached her. the application process was smooth and fast. I would like to thank Rheann and Qube for their support.
5/5
GoogleNew tenant here, Bethany assisted us through the whole process and from viewings to our move in date she was fab. She was always on time, provided all the information and the process was very smooth. She answered all of my questions to the …
5/5
GoogleRheann was so helpful during the process of changing my apartment. She was not only very detailed, she was also very responsive when queries were sent. Though there was a push back with my move in date which affected my moving plans. Of …
4/5
GoogleI just wanted to leave some feedback and to thank Shannon Ronco, since taking over my property from another agent in the firm, she has worked with a great candor and diligence, Shannon always provides detailed information on the issues that …
Agent replied
Hi Craig, thank you for your excellent feedback. We really value your opinion as a client and we have passed your thoughts onto Shannon. … More
4.4/5
View AgentsExcellent client services
Bethany has all along been responsive and helpful, close communication with client with prompt response demonstrating excellent client services
5/5
GoogleGreat Company! - Quick responses & also go the extra mile to assist you in your needs, very efficient - highly recommended & trusted.
Agent replied · 3 March 2026
Thank you, George, for your fantastic feedback and 5-star rating. We’re delighted to hear that our quick responses and commitment to going the extra mile made such a positive impact. Efficiency and trust are values we take pride in, so it’s wonderful to know they stood out in your experience.
5/5
GoogleRebecca was super helpful in helping us move into our new flat, answered any questions we had through email and was super informative!
4.9/5
View AgentsQube has knocked it out of the park again
Excellent service as always from Qube and from Rebecca E, thank you very much team!
1/5
GoogleSCAMLORDS! If you are thinking of renting in Silkhouse Court, RUN! Mismanaged, dangerous and unsafe. I've rented in dozens of places in the UK and abroad and these are by a long, long way the worst letting agent I've ever had. They manage the property as if they were the landlord ,so you deal with them throughout your tenancy and they are serial liars. The building is managed by Xenia Estates (Qube and Xenia are owned by the same people) and there are homeless people sleeping in the building and stealing parcels constantly as the doors to the foyer do not lock and anyone can enter. They haven't locked for almost a year and Xenia do nothing about it. Qube say it is not their problem. Xenia are impossible to get hold of and completely ignore you and Qube (despite being a sister company) do nothing and say it is not their problem. Even the police say they can't get ahold of Xenia after multiple reports of parcel thefts. This company take your money and provide no service. I and several residents are all leaving at the end of our tenancy due to the unsafe conditions.
Agent replied · 2 August 2023
Hi Oliver, Firstly, you have left this review on our Manchester office site, which has nothing to do with Silkhouse Court. Them apartments are managed by our Liverpool office. Can we kindly ask that you remove this from our Manchester google site please. Secondly, we have reviewed all our tenancies for Silkhouse Court and you we don’t have you down as ever being one of our tenants there? How can we be responsible for any of your issues, when we do not manage your tenancy? I suggest you contact your letting agent to raise these concerns. Lastly, all the issues you have raised are the responsibility of Xenia Estates, the block managers. We are not passing the buck here, we only manage each individual apartment and the tenancies within them. We do not manage anything to do with the communal areas, including communal doors and foyer/entrance areas. These are the block manager's responsibility. Rest assured though, every time one of our tenants raises a communal issue, we expedite it with Xenia. But we have absolutely no control or affiliation with Xenia as it is a separate company. Kind Regards, Team Qube
5/5
GoogleRheann was absolutely incredible. Landlord has made sure the flat has utensils and little bits and bobs. I appreciate both Qube and the Landlord for going out the way for me!
5/5
GoogleQube Residential Lettings is managing a couple of our properties. We are based in Dubai and it is vital to have a reliable managing agent to manage the properties and look after our interest. Qube Residential has been very helpful and …
5/5
View AgentsRent in Adelphi Wharf with Anna
We have just moved into Adelphi Wharf and couldn't be happier with the place and the service that Anna provided. Our process with the Lettings Hub was not the smoothest however Anna was a credit to Qube Residential as she helped us out in any way she could and was very calm and made things clear throughout the process. We really appreciated her assistance with everything and how communicative throughout the process she was. Thanks Anna!
5/5
GoogleUsed Qube to let our property, the service from Beth and Sean is always brilliant, nothing too much trouble and response times lightning quick. With tricky tenants they handled everything professionally, we really can't fault Qube at all.
5/5
View AgentsCourtney Bryant
Courtney was a pleasure to deal with, best estate agent I have dealt with (dealt with a fair few in my time) thank you for making the usual stressful process easy and efficient
5/5
GoogleRebecca was really nice patient.. thank you soo much
1/5
GoogleAwful agency we are in our apartment our wardrobe is almost collapsing so I bought a new one because this agency they don’t care they said they can’t take this one and they will charge us for it for throw it away because is in a really bad condition, I am sorry? Your people and you are staff are horrible and really nasty I can’t wait to leave from here AWFUL don’t rent any apartment from this people
Agent replied · 31 October 2023
Hi Neus, you called us to ask us to remove the wardrobe supplied because you have bought a new one. We explained the landlord can fix the existing one but they have nowhere to store it as they are based overseas. You rejected this and hung up on us. We appreciate you do not want 2 wardrobes in the property but you never gave the landlord a chance to fix the broken one you just purchased your own. This isn’t the normal process, the landlord would like the repair their item of furniture for you and this offer still stands. Thanks you, Team Qube
5/5
View AgentsCouldn't ask for more
Qube Residential and Rebecca have been excellent. Extremely good comms, really couldn't ask for better.
5/5
View AgentsTom was a star!
Finding my dream apartment with Qube has been absolutely fantastic. Tom kept me in the loop throughout the whole process and answered every question I had. Tom went above and beyond to ensure I was happy and dealt with every query I’d emailed/called or sent an SMS about. Tom was extremely patient from start to finish and I have recommended him to a few friends who are also property hunting at the moment. I had spoken to a few estate agents however I’m glad I proceeded with Qube as Tom kept me involved from day one. Moving into my new apartment was a smooth process and I’m really happy with the service Qube have provided.
5/5
GoogleQube Residential is our letting agent. In particular, Kane is our Property Manager. In working with Kane, the turnaround time in exchanging e-mails was efficient and seamless. All our questions were answered in a timely manner but more importantly, recommendations were given which were beneficial. I would highly recommend Kane !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Qube Residential Manchester
How many reviews does Qube Residential Manchester have?
Qube Residential's Manchester office has 422 reviews across three platforms: 231 on Google, 183 on View Agents, 8 on Trustpilot (across the whole business).
What is Qube Residential Manchester's rating?
Qube Residential Manchester is rated 4.3 out of 5 across all 422 reviews, and 4.0 out of 5 on Google from 231 reviews.
What do landlords say about Qube Residential Manchester?
25 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
What do tenants say about Qube Residential Manchester?
155 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."
Where is Qube Residential's Manchester office?
Qube Residential Manchester, Qube Residential, 7th Floor, One City Approach, Albert Street, Manchester, Greater Manchester, M30 0BG.
