5/5
GoogleI recently rented an apartment through Qube Residential and had a very positive experience. The team was professional, responsive, and supportive throughout the whole process.
Trusted Agent profile · Manchester, Greater Manchester
Verified
Qube Residential Manchester reviews
★★★★★
422 reviews across 3 platforms
Qube Residential, 7th Floor, One City Approach, Albert Street, Manchester, Greater Manchester, M30 0BG
Part of Qube Residential, see every office.
Qube Residential's office in Manchester, Greater Manchester, at Qube Residential, is rated 4.3 out of 5 across 422 reviews on three platforms, including 231 Google reviews rated 4.0.
231
Reviews on Google
This office
183
Reviews on View Agents
This office
8
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
We are due to move into our new apartment at the Adelphi Wharf 2. From only viewing it 2 weeks ago we are set to move in next week. This wouldn’t have been ...Read the review from buyers
Landlords25 reviews
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 25 from landlords
Tenants155 reviews
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 155 from tenants
About Qube Residential Manchester
Qube Residential is a leading property management company offering comprehensive property management services for both residential and commercial properties across Manchester and Liverpool. As one of the best property management companies in the UK, we provide end-to-end solutions for landlords and investors, including marketing, tenant referencing, and asset management. Our team is equipped to manage rental properties, buy-to-let properties, and commercial properties, ensuring that your investment is in trusted hands. With advanced property management software, we offer seamless property management solutions that give you real-time access to key data. Whether you’re seeking a property management agency for a single property or a large portfolio, Qube Residential is your go-to for tailored landlord services.
Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Google5/5
View AgentsProfessional and prompt service
I had a fantastic experience! The agent was super friendly, honest, and professional. They really listened to my requirements and found exactly what I was looking for. Thank you for your patience and great work!
5/5
GoogleGood service. Very helpful in sorting out the rental
Agent replied · 2 February 2026
Thank you so much, George, for your kind words and 5-star rating. We’re really pleased we could help make the rental process smooth and straightforward for you. Our team always aims to be supportive and approachable, so it’s wonderful to know that came through in your experience.
5/5
View AgentsTom Hubber - experience with Qube
The process with Qube has been seamless from first engaging with Tom when I moved into 605 Bridgwater gate over a year ago. I have since moved to a property in the same building and again the process was easy and stress free. Every request has been responded to quickly, if there are issues raised with the property they are addressed straight away. Cannot complain! Big shoutout to Tom for all his help!
5/5
GoogleAdam and Rheann, they are very helpful and very respectful. They tried to help me to find the right property.
5/5
View AgentsHighly reccomend
Rented with Qube Residential in February and they have been very helpful. Rheann has been fantastic with the help of renting and the ease and speed of the letting process and any queries I have had. Would highly recommend and would like to say a huge thanks to Rheann and the rest of the Qube Residential team.
5/5
View AgentsSmooth process - Totally recommend
Recently moved in to a property with Qube. Bethany was fab and ensured the process was seamless and stress free. Virtually viewing the property was different but bethany provided detailed videos and was able to answer all questions quickly. Thank you
Agent replied · 17 November 2020
Hi Paul, Thank you for your really positive review. We are really pleased you have chosen Qube to move into your new property. We will pass on your kind words to Bethany. Kind Regards - Team Qube
5/5
GoogleCourtney was amazing from the get go. Exceptional customer service
5/5
GoogleBethany was very helpful from start to end. She answered all my doubts and helped me in smooth move-in.
1/5
GoogleAbsolutely awful!! Things in the apartment have been falling apart since we moved in, despite it looking very fresh and new. Our ventilation system does not work, our windows do not open, we have mould growing on the window sills. Our bills rival the price in rent. Qube property management refuse to adhere to your access needs if you're disabled. You'll only get a reply if you outline your case for active discrimination. Instead of helping you they just find new ways to blame you and wipe their hands of it. Their contract lengths are predatory. We're 6 months into a 12 month contract and I've NEVER been treated so appallingly by a landlord, or company who represents the landlord. It's been awful and I can't morally recommend you go with Qube to anybody. Currently in the middle of seeking legal recourse to attempt to get out of a crumbling apartment and predatory agency. Additionally, never before have I had to seek help from a union to help me navigate around these issues. Just appalling.
Agent replied
Hi Ashleigh, We’re sorry to hear about your experiences with your property. We manage our properties to the best of our ability but sometimes there are things outside of our control that cause delays; in this case the builder’s refusal to honour your landlord’s warranty on their ventilation unit after months of us chasing on their behalf. A specialist repair for this issue is required and has been arranged with yourself as you know by the manufacturer. You chose a property without opening windows and also experienced some normal teething issues for a brand new property. We fiercely deny any claims of discrimination but also understand that these can be subjective so we apologise for any misunderstandings you have experienced. You chose a 12 month contract when 6 was also available and we have outlined your options when it comes to exiting your tenancy early. We feel there may be a disconnect with your expectations but we’ll endeavour to uphold our duty of care and are available to you 24/7 should you need assistance in the property. Kind Regards, Property Management
5/5
View AgentsReview
Courtney helped us find a property within a span of 2 weeks and was very helpful and efficient with the process.
5/5
GoogleWe have worked with Qube residential for the past 2 years now. I cant thank the team enough with how they have helped us do all the eicr/electrical tests. We have done over 300 for Qube now and it would of been really hard without the …
1/5
GoogleWorst letting agents in England
Agent replied · 4 February 2026
Hi George, Thanks for your review, we do value all feedback from past tenants. We assume your change of opinion is based on your landlord’s end of tenancy charges as your tenancy completed without any major issues. Unfortunately the property was left in poor condition after only one year’s use with cleaning needed, marked walls including damage from your dart board plus hundreds of pounds of rent arrears. We completely understand it’s never nice to lose a dispute with your landlord but the independent adjudicator agreed it was your responsibility as tenants to cover these costs. Rest assured if the landlord wasn’t entitled to these claim items they would not be awarded any funds given the level of evidence they are required to submit. Hopefully this restores your faith for future tenancies. All the best, Qube
5/5
View AgentsThank you Rebecca Evans
Rebecca made the entire process smooth given the initial hiccup. She was professional, knowledgeable and fast.
5/5
GoogleI have been with Qube Residential for several years now. I had a great experience with this agency. The whole process of renting my apartment was smooth and stress-free. Very good communication and answering any inquiry very quick and efficiently
5/5
GoogleCourtney was so helpful, quick to respond and answered all of our questions. She made the process so effortless.
5/5
GoogleNew tenant here, so cannot review based on a full tenancy term, however Bethany assisted me and my friend through the entire move in process from viewings, to referencing and up to the day of moving in and she was amazing. As a very anxious …
5/5
View AgentsFriendly, fast working agent
We were able to arrange a holding deposit in a day after our viewing thanks to our estate agent being easy to contact and guiding us through the process.
5/5
GoogleA truly 5 star service and experience
Agent replied · 3 March 2026
Thank you, Khaled, for your wonderful feedback and 5-star rating. We’re delighted to know you had such a positive experience with our service. Delivering a truly seamless and supportive experience for our clients is always our goal, and it’s fantastic to hear this reflected in your review
5/5
GoogleGreat communication and very efficient. Highly recommend.
Agent replied · 3 March 2026
Thank you, Diane, for your kind words and 5-star rating. We’re delighted to hear that our communication and efficiency stood out during your experience. Providing clear, reliable support is always our goal, and it’s wonderful to know this made a positive difference for you.
5/5
GoogleBethany was exceptionally helpful throughout the the whole process kept us up to date and provided us with a full service moved in with no issues and no questions unanswered credit to her company! Thanks very much Bethany
1/5
GoogleThieves. They want you to pay for wear and tear usage and not willing to discuss any further clarification. Run from their reposit scheme as it’s an avenue to over complicate things for you.
Agent replied · 29 January 2025
Hi Ekene, We’re sorry to hear of your disagreement with your landlord’s end of tenancy charges. It is common for tenants and landlords to disagree with each other’s share of the liabilities and we do meditate this before allowing them to settle a claim to reduce any undue stress. Your comments are incorrect regarding our communication and wear & tear share for your landlord but we appreciate your frustration and opinion towards your landlord at this time. As we have explained to you privately your landlord is contributing hundreds of pounds for fair wear & tear but they wish you to contribute to some the works needed also because of the condition you left the property in. We can see that you have an open dispute with the Reposit service at the moment so please rest assured that their impartial adjudicator will set the liabilities based on the evidence provided and the contractual & legal obligation of both parties. We aren’t connected to Reposit as a company but we do trust their independent adjudicators will settle this dispute for you in a fair and unbiased manner.
5/5
GoogleQube Residential have been managing our apartment since the start and have been great from the outset. Sean and the team always correspond efficiently which is so vital these days. Keep up the good work and thank you.
4/5
View AgentsShannon Ronco - Property manager
I just wanted to leave some feedback and to thank Shannon Ronco, since taking over my property from another agent in the firm, she has worked with a great candor and diligence, Shannon always provides detailed information on the issues that arise and has solutions to the problems, it is clear that she is very experienced in her field, many thanks Shannon.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Qube Residential Manchester
What do landlords say about Qube Residential Manchester?
25 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
What do tenants say about Qube Residential Manchester?
155 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."
