Trusted Agent profile · Manchester, Greater Manchester
Verified
★★★★★
422 reviews across 3 platforms
Qube Residential, 7th Floor, One City Approach, Albert Street, Manchester, Greater Manchester, M30 0BG
Part of Qube Residential, see every office.
Qube Residential's office in Manchester, Greater Manchester, at Qube Residential, is rated 4.3 out of 5 across 422 reviews on three platforms, including 231 Google reviews rated 4.0.
231
Reviews on Google
This office
183
Reviews on View Agents
This office
8
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We are due to move into our new apartment at the Adelphi Wharf 2. From only viewing it 2 weeks ago we are set to move in next week. This wouldn’t have been ...Read the review from buyers
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 25 from landlords
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 155 from tenants
Qube Residential is a leading property management company offering comprehensive property management services for both residential and commercial properties across Manchester and Liverpool. As one of the best property management companies in the UK, we provide end-to-end solutions for landlords and investors, including marketing, tenant referencing, and asset management. Our team is equipped to manage rental properties, buy-to-let properties, and commercial properties, ensuring that your investment is in trusted hands. With advanced property management software, we offer seamless property management solutions that give you real-time access to key data. Whether you’re seeking a property management agency for a single property or a large portfolio, Qube Residential is your go-to for tailored landlord services.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleKelsey was very responsive and helpful when we reported an issue with our dining chairs. She followed up quickly, arranged a quotation, and coordinated with the owner. The replacement chairs were delivered today and the whole process was handled smoothly. Really appreciate her prompt support and clear communication.
4/5
GoogleKelsey was very efficient recently when sending the annual inspection report. In addition they send very clear accounts at year end to simplify tax reporting process.
Thank you, William, for your thoughtful feedback and 4-star rating. We’re delighted to hear that Kelsey’s efficiency with the annual inspection report and the clarity of our year-end accounts made the process easier for you.
5/5
View AgentsCourtney- Thank you!
Myself and my boyfriend haven’t even moved into the property yet and Courtney has been fabulous from the get go. Communication has been so easy and doesn’t make our 100 questions feel silly. We feel like we can ask her anything at anytime and we get a rapid response. We can’t wait to move into the property, especially knowing Courtney is supporting us! Thanks so much for everything so far! Olga and Sonel x
5/5
GoogleQube Residential clearly values landlords, delivering reliable support and maximising rental returns with minimal hassle. Lydia Clarke exemplifies their commitment to excellence, making the process stress-free and rewarding. I highly recommend Qube Residential to any property owner in Manchester, they’re trustworthy, responsive, and dedicated to their clients. Thank you, Lydia and the team!
1/5
Google1 star is very generous. CARPET BEETLES, MOTHS AND DIRT. This is the state of an apartment provided by Qube Residential on MOVE IN DAY after a team of cleaners allegedly entered the apartment and inventory was deemed good condition. Special shout out to Sean Walsh, Director of property management who let us know cleanliness is subject to opinion and the apartment is liveable. No apology, No honesty even when provided evidence that cleaning and painting was not completed as confirmed by multiple team members. We moved forward with the apartment at the letting stage on the basis of being advised the property would be cleaned and pests removed, this was not delivered and is a violation of your obligations under the Homes (Fitness for Human Habitation) Act 2018. Unliveable.
5/5
GoogleOur move in process was very smooth thanks to Qube residential! A big big thank you to Rebecca. She is amazing and excellent customer service. Very friendly and reassuring. Helped with all the questions we had prior to moving in and always replied quickly. She’s the best 🙂 …
5/5
View AgentsThank you
From the viewing to moving in the communication from Rebecca has been outstanding even on the move in date Rebecca text me in the evening to make sure everything went well and to wish me well. The bathroom was re-sealed and grout was deep cleaned as promised. I would highly recommend Qube and hopefully everyone’s lucky enough to have Rebecca
5/5
View AgentsAmazing help
Rebecca Evans has been extremely supportive in helping me find an apartment that is right for me and making sure everything is sorted for me. Any issues I have or further assistance I may need I will be asking for her!
5/5
GoogleCourtney has been great in helping secure some cracking tennants for our properties and has always been attentive and available supporting us with issue management and ensuring all standards are met along the way. The team at Qube have all been great in supporting us as an organisation, would recommend Courtney and Qube
5/5
GoogleI'm leaving Courtney /Rebecca both 5* ratings . I highly recommended them both , Good at explaining and showing tenants where things are like the bin rooms , stop taps for the water so tenants know what to do. Really helpful and knowledgeable & friendly , good communication with myself and the tenant's.
5/5
GoogleRebecca is an excellent letting agent. She was very helpful and attentive, always willing to assist as well.
Thank you, Nish, for taking the time to leave such a positive review. We’re delighted to hear that Rebecca provided excellent support and attentive service throughout your experience. Our team prides itself on being approachable and responsive, so it’s wonderful to know this stood out to you. We truly appreciate your recommendation and look forward to assisting you again in the future.
5/5
GoogleI have had no issues with Qube residential lettings, been using then for a few years now, and the service is excellent. Shane Copper is attentive and gives prompt replies to my queries.
4.9/5
View AgentsLetting my flat
We have been dealing with Qube for a long time. The team is very professional, hard working and above all caring. Communication is excellent. We were lucky that Rebecca Evans was dealing with our case. Kind and pleasant. Thank you very much
5/5
GoogleI could not speak highly enough of Kane Walsh, continuously went over and beyond to make life easier for me, would absolutely use again. Ongoing complication post tenancy but Kane being brilliant helping me with it and easing any anxiety or confusion.
5/5
GoogleKelsey has been quick to respond to our maintenance queries and has organised a swift resolution to our issues.
Thank you for sharing your positive experience and 5-star rating. We’re delighted to hear that Kelsey’s quick responses and efficient organisation helped resolve your maintenance queries smoothly.
5/5
View AgentsCourtney Bryant
Courtney was great throughout the whole process - great communication and helped us with everything we needed
5/5
View AgentsThank you Shane!
Recently rented a 1 bed and Shane Cooper from the Manchester Branch was absolutely amazing. He really sorted me out and made the process seamless. Thank you Shane!
5/5
GoogleShane Cooper was so helpful with my application process and viewing and his quick responses to my property queries have really helped my anxiety through the process of a new house and city. Great customer service online and offline and extremely helpful in person too!
5/5
GoogleWorking with Qube Residential has been an absolute pleasure for Northern Technical. As a maintenance company, we collaborate closely with their Property Management team to address tenant issues efficiently and effectively. The Property Management department faces the challenging role of being the first point of contact when issues arise and complaints need resolving. Despite this, the team handles their responsibilities with professionalism, resilience, and a commitment to ensuring tenant satisfaction to the best of their ability. We’d like to give a special shoutout to Beth, Kane, and Sean, whose excellent communication, coordination, and dedication make our job at Northern Technical much smoother. Their ability to navigate challenging situations while maintaining a positive and solution-oriented approach truly deserves recognition. Qube Residential is a fantastic partner to work with, and we’re grateful for the strong working relationship we’ve built together. Highly recommend their team for their expertise and reliability!
5/5
GoogleRecently rented a 1 bed and Shane from the Manchester Branch was absolutely amazing. He really sorted me out and made the process seamless. Thank you Shane!
5/5
GoogleBethany is great to deal with.. wry clear and concise in what is needed.
Thank you, David, for your kind words and 5-star rating. We’re delighted to hear that Bethany made the process clear and straightforward for you. Her clear communication and supportive approach are qualities we’re very proud of, and it’s wonderful to know they made such a positive difference
5/5
View AgentsExcellence from Courtney
Thank you so much Courtney for such a great experience. From the viewing and all the way through the referencing, you have gone above and beyond showing geniune care. Whilst moving is usually an extremely stressful ordeal, you have put us at ease and you are a credit to the company you work for - Thank you from Chris and Aidan :)
5/5
GoogleWe have just re- rented our property through Qube Residential sales & lettings. We have received excellent , timely, and polite customer service and would recommend Qube in the future .
Thank you so much for the kind review, and for choosing Qube again for your re-let. We're really pleased the service felt timely and polite throughout, that's exactly what we aim for. Thanks so much for recommending us, we appreciate it.
5/5
View AgentsRebecca Evans - Absolutely fantastic service.
From the viewing process, to the referencing and deposit stage, Rebecca was incredibly helpful, efficient and clear when providing support and made the tenancy process so easy and linear to follow. It's my first time renting with Qube, and every person I have interacted with has been a delight and top-tier customer service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Qube Residential's Manchester office has 422 reviews across three platforms: 231 on Google, 183 on View Agents, 8 on Trustpilot (across the whole business).
Qube Residential Manchester is rated 4.3 out of 5 across all 422 reviews, and 4.0 out of 5 on Google from 231 reviews.
25 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
155 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."
Qube Residential Manchester, Qube Residential, 7th Floor, One City Approach, Albert Street, Manchester, Greater Manchester, M30 0BG.
