Every review we hold for the Manchester office, from every platform, shown as written. First names only.
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5/5
GoogleI Work At Flint glass works Mark on reception always provides excellent service. He is always helpful when I need assistance.
Tim Β· 22 June 2023
Agent replied Β· 21 June 2024
Hello Tim! Thank you for your 5* review! We are delighted Mark has made a great impression! We will be sure to pass this onto him.
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5/5
GoogleReal professional ! Top π β¦
Andrea Β· 22 May 2024
Agent replied Β· 21 June 2024
Hi Andrea, thank you for the lovely feedback and 5 stars :)
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5/5
GoogleSecond visit by James. He goes above and beyond.
Alex Β· 23 March 2024
Agent replied Β· 21 June 2024
Thank you for the positive feedback Alex
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5/5
GoogleWe've recently moved into one of their properties and the whole process has been smooth. Really recommend northern group, they've handled everything very professionally. Just what you need when you are moving houses. Nazia's great, always answers promptly to our queries!
Camila Β· 22 June 2020
Agent replied Β· 21 June 2024
Hi Camila, thank you for rating your experience 5/5, we really appreciate you sharing with others.
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5/5
GoogleMark the concierge is very helpful and has been incredibly knowledgable about all my queries
Dylan Β· 25 October 2023
Agent replied Β· 21 June 2024
Hi Dylan, thank you for your kind words and your 5* rating. I will pass your feedback onto Mark. We really appreciate you taking your time to share such positive feedback with others. We couldn't ask for more so thank you.
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5/5
GoogleGood building! Any issues resolved quickly and always met with a friendly smile by mark
Emilia Β· 25 October 2023
Agent replied Β· 21 June 2024
Hi Emilia, thank you for your kind words. It is great to hear that Mark has made a good impression. I will be sure to pass your feedback onto Mark. Thanks again for sharing your experience of Northern Group with others.
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5/5
GoogleChloe showed us round several apartments and was very knowledgeable and friendly!! Would highly recommend
Adam Β· 25 October 2023
Agent replied Β· 21 June 2024
Hi Adam, thank you your kind words. It is great to hear that Chloe has made a good impression. I will pass on your feedback to Chloe. Thanks again for sharing your experience of Northern Group with us.
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5/5
GoogleBrilliant service. Kind friendly and fixed the issue.
Sarah Β· 23 March 2024
Agent replied Β· 21 June 2024
Hi Sarah, thank you for your 5* rating. We really do appreciate you taking the time to share such positive feedback with others. We couldn't ask for more so thank you.
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5/5
GoogleMark the concierge very friendly always up for chat but there if you have any issues or queries
James Β· 27 July 2023
Agent replied Β· 21 June 2024
Hi James, thank you for your kind words. It is great to hear that Mark has made a good impression. I will be sure to pass this onto Mark!
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1/5
GoogleIt was really bad experience. They wasted my time, staff is very unprofessional and no communation in the team.
Gurpreet Β· 22 June 2023
Agent replied Β· 21 June 2024
Hi Gurpreet, we value all customer feedback and are sorry to hear that you felt Northern Groupβs service deserves a 1* rating.
Your feedback has been investigated by management at Northern Group. We understand we did not meet your expectations despite our efforts to assist. A property was initially confirmed with you over the phone; however, we then were unable to progress the application as we did not hear back from you in over 4 days. Our team were unable to obtain further information to secure the property, so the property was let out to another applicant. We understand the result of not securing a new home may be frustrating; however, we do hope you can understand that due to not hearing back from you, we had to give other applicants the chance to secure the property.
If youβd like to contact us directly, then we would be more than happy to resolve the issue and assist in helping you find your next home.
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5/5
GoogleGood property management and Mark the Concierge in my building is fantastic π β¦
Benny Β· 25 October 2023
Agent replied Β· 21 June 2024
Hi Benny, thank you your kind words. It is great to hear that Mark has made good impression. I will pass on your feedback to Mark. Thanks again for sharing your experience of Northern Group with others.
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5/5
GoogleJames Chadwick, polite, professional, quick, efficient and knowledgable. Highly recommended
Glynn Β· 23 January 2024
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us such a great review, Glynn. We appreciate you sharing your experience of Northern Group with others.
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5/5
GoogleJames - Great service and prompt response
Ben Β· 23 March 2024
Agent replied Β· 21 June 2024
Thank you for the review Ben, we're glad James provided a great service.
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5/5
GoogleChloe's been a great help, and very responsive.
T Β· 22 February 2024
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us a review about your experience. We're pleased to hear that Chloe has been able to support you with everything you've needed throughout the process.
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5/5
GoogleJames did a great job and was very pleasant!
Deborah Β· 23 January 2024
Agent replied Β· 21 June 2024
Thank you for the kind words Deborah.
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5/5
GoogleMatt has just helped my secure an apartment in a matter of just two days! Nothing is too much trouble for the guys at Northern I would use them again in a heart beat!PositiveProfessionalism
Paul Β· 22 June 2021
Agent replied Β· 21 June 2024
Hi Paul, this is great to hear and I'm glad that the team made a good impression. Thank you for rating your experience 5/5!
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5/5
GoogleGreat guy, did a very thorough job.
Pippa Β· 22 February 2024
Agent replied Β· 21 June 2024
Thanks for the kind words, Pippa.
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5/5
GoogleJames very nice Fast, efficient, accurateππ»ππ»ππ» β¦
Lam Β· 22 February 2024
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us a review about your experience. We are pleased to see that James was able to help you in a timely manner.
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5/5
GoogleJames came all sorted thanks! Very good
Matt Β· 22 February 2024
Agent replied Β· 21 June 2024
Thank you for your review, we are pleased to hear that James provided very good service for you!
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5/5
GoogleWe had to have a new bathroom radiator fitted. Mark Scholes arrived on time, was very friendly and did a great job at fitting the new radiator.
Craig Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Craig, thank you very much for your kind words and for taking the time to write such a great review. It is brilliant to hear that Mark made a good impression and was able to arrange a new radiator swiftly. Many thanks, Northern Group.
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5/5
GoogleJames - very polite and efficient
Jack Β· 22 February 2024
Agent replied Β· 21 June 2024
Thanks for your feedback, we are glad you had a positive experience with James.
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5/5
Googleso far, rental experience with your company is positive and I don't have anything to comment.
Ken Β· 22 June 2023
Agent replied Β· 21 June 2024
Hello Ken! Thank you for your positive feedback and 5 star review!
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5/5
GoogleWayne did a great job! Friendly and professional. Thanks
Mark Β· 12 May 2025
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5/5
GoogleTenancy renewal experience is easy and quick
James Β· 23 January 2024
Agent replied Β· 21 June 2024
Thanks for the great review, James. We're so pleased your renewal experience was easy and we're happy you're staying with us for a while longer. Thanks again for sharing your experience of Northern Group with others.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.