Trusted Agent profile · Manchester
★★★★★
475 reviews across 2 platforms
Jactin House, 24 Hood Street, Ancoats Urban Village, Manchester, M4 6WX
Northern Group's office in Manchester, at Jactin House, is rated 4.7 out of 5 across 475 reviews on two platforms, including 452 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Northern Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleNazia and the team at Northern Group have been incredibly helpful throughout our moving experience. The initial viewing was informative and timely, the application process is simple, and Nazia is very quick at responding to queries. Would highly recommend.
5/5
GoogleWe are really pleased with northerngroup: we only had minor issues and all have been dealt with in a professional and timely manner. Both Nazia and Egor were quick to respond to any questions we had. Five stars service!
5/5
GoogleChloe's recommendation for commercial spaces during our expansion proved to be incredibly valuable and not only that, her politeness added an extra touch of professionalism.
Hi Matthew. thank you for your kind words. It is great to hear that Chloe has made a good impression. I will make sure to pass your feedback onto Chloe. Thank you for sharing your experience of Northern Group with others.
5/5
GoogleWe had James today he was very polite and got all the jobs done fast very good service
Thank you for your positive feedback Sheree!
5/5
GoogleMartin did a great job in our toilet facilities . Northern group is a great group of people very professional very kind and they try to sort out everything for us straight away. Thank you guys Physio Pattern Manchester
Hi Christos, thank you for your kind words, we're glad Martin was able to help. Thanks again.
5/5
GoogleBrilliant service and got me signed with the property the same day, no complaints.
Hi Lewis, thank you for the 5 star review! We're glad we could help :)
5/5
GoogleStacey goes above and beyond to solve any problems which occur fast responses and always very professional. If only everyone was this afficant. BRAVO ⭐
Hi Ryan, thank you for your kind words. It is great to hear that Stacey has made a good impression. I will pass your feedback to Stacey. Thanks again for sharing your experience of Northern Group with others.
5/5
GoogleLever Street/ Warwick St. entrance. Fantastic new security intercom system recently installed to main entrance. Brilliant, thank you
Thanks for the great review, George.
5/5
GoogleMark the concierge has always incredibly helpful. I cannot fault his dedication the residents and will be sad to see him go.
Hi Jonathan, thank you for your kind words. It is great to hear that Mark has made a good impression. I will pass your feedback onto Mark. Thanks again for sharing your experience of Northern Group with others.
5/5
GoogleJust moved in to a new office, Thomas and Derek have been great in helping us settle in and make the move as smooth as possible. Thank you.
Hello Akeel, thank you for your kind review. We are glad you have had a smooth transition into your new office space with us. We will be sure to pass on this feedback to Thomas and Derek.
5/5
GoogleNazia was lovely and was quick to organise a viewing for me of three apartments in Flint Glass Wharf. She was upfront about all fees involved and setting up a tenancy. Would definitely recommend the Northern Group.
4/5
GoogleHappy to Renew my tenancy for another 6 months great apartment at flint glass wharf. Northern group have been helpful with all aspects of the tenancy and renting. Thank you to Nazia for looking after us :)
5/5
GoogleIt was a pleasure dealing with James today. Great chat and highly skilled at his job.
Thanks for the feedback Luke! Glad you had such a positive experience with James.
5/5
GoogleJames Chawick did a lovely job fixing the issues in our flat, being very attentive and friendly! 5 stars
Thanks for the great review, João. We will be sure to pass this positive feedback onto James. Thanks again for sharing your experience of Northern Group with others.
5/5
Googlejames did an amazing job and was very polite, had an amazing experience
Hi Paola, great to hear about your amazing experience with James, thank you for your feedback.
5/5
GoogleNorthern Group provide a professional and straightforward service. Communication with both Nazia and Nick has been excellent, with all issues thus far dealt with in a timely manner. A fine contrast with many equivalent agencies.
5/5
GoogleIt was a pleasure dealing with James today. Great chat and highly skilled at his job.
Thanks for the feedback Luke! Glad you had such a positive experience with James.
5/5
GoogleI've had a really good experience since renting with Northern Group. The property has been well maintained and the staff have been really helpful when I have had any issues (not that there has been anything major).
Hi Peter, lovely to hear feedback like this so thank you for taking the time to write a review! Thanks again, Northern Group
5/5
GoogleJames Sorted my oven with no hassle which I’d had double with for A while
Thank you for the feedback Mitch, great to hear your feedback on James!
5/5
GoogleFantastic building to work in, great facilities and courteous staff working there. Mark on the reception is always happy, talkative and eager to help where possible!!!
Hello Callum! Thank you so much for your lovely review. I'm glad to hear your working experience is a positive one with us - I'll be sure to pass on your kind words to Mark.
5/5
GoogleWe are renting one of their properties. We moved in last year .Recently we renewed our contract and Nazia was very helpful and all our queries were looked after . Very happy with the service.
5/5
GoogleHad a good chat with James Chadwick while he fixed my blinds. Nice guy.
Hi Alex, thank you for your kind words. It is great to hear that Chloe and Emily have made a good impression. I will be sure to pass your feedback onto them both. Thanks again for sharing your experience of Northern Group with others.
1/5
GoogleDrove 3 hours for an appointment got there to find out they’d cancelled it without any correspondence. Rude staff and badly run.
Hi Charles, We value all customer feedback and are sorry to hear that you had a negative experience with Northern Group. We would like the opportunity to discuss this with you in more detail, please feel free to get in touch with us at enquiries@northerngroup.co.uk or 0161 974 3232. Kind regards, Northern Group Team
5/5
GoogleWe had a really great experience with Northern Group! They were very friendly and efficient and worked really hard to make sure we could move in ASAP. I would definitely recommend.
Hello Hannah! Thank you for your 5* review! We are so glad your move in ran smoothly and you had a great experience with our staff. We love what we do at Northern Group, so it is nice to get such great feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Northern Group, Manchester won Platinum.
