Trusted Agent profile · Manchester
★★★★★
401 reviews across 3 platforms
Quay West at MediaCity, Trafford Wharf Road, Trafford Park, Manchester, M17 1HH
Knight Knox's office in Manchester, at Quay West at MediaCity, is rated 4.1 out of 5 across 401 reviews on three platforms, including 179 Google reviews rated 4.1.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
TrustpilotSwift
Swift, quick, straightforward
Dear Sunday, Thank you so much for your review. We are happy to hear that the purchase of your Specialist Supported Housing transaction was a smooth one. Yours, Knight Knox.
1/5
GoogleDo not deal with this company! A false web of lies and deceit! Investments do not materialise and employees will say sweet nothings to get you to part with your cash. Very unprofessional can hear inappropriate staff talking and laughing when on the phone, these are salespeople with no background in property investment just desperate to sell units.
Dear Abdi, We are very sorry to hear that you are unhappy with the service you have received from the team. We do encourage a happy, lively sales floor and it’s unfortunate that this has come across as unprofessional to you. We have searched our database and cannot find any record of you having spoken to a member of the team. Please could you email our office on feedback@knightknox.com with details about your concerns and we will be more than happy to discuss them immediately with you. Yours Knight Knox
5/5
TrustpilotI’ve been working with Knight Knox to…
I’ve been working with Knight Knox to build my portfolio. I’ve come back to them many times to expand on my purchases over various projects. I’m UK based but currently overseas for work. Whether home or away they’ve been proactive and communicated with me regularly to offer help and guidance. I’m very happy with their service and have confidence in Adam Bearman, Naomi West and the rest of the After Sales Team.
Hi Alex, thank you for your extremely kind review. The team have thoroughly enjoyed working with you over the years and we look forward to continuing our relationship with you in the future.
5/5
GoogleAlways respond and keep me up to date, quick to answer any questions. Thank you.
Dear Gordon, Thank you for your kind review. It has been a pleasure working with you over the … More
5/5
TrustpilotA very smooth process
Thank you so much for your kind review. We are happy to see that you had a good experience with our office. Yours, Knight Knox.
5/5
TrustpilotExcellent Sales support from concept to…
Excellent Sales support from concept to post-completion. Thank you
Dear Ian, Thank you so much for your review. It has been a pleasure assisting you with your Specialist Supported Housing investment which completed at the start of the year. Your kind comments have been passed onto your Property Consultant Alex Braim and your After Sales Consultant Michelle Gemmell. Yours, Knight Knox.
5/5
TrustpilotFrom sales to aftersales the experien
From sales to aftersales the experience was great. Janet, Naomi and Michelle from the Knight Knox team were amazing, helpful and kind. Very professional and answered any questions or concerns I had. Would recommend their services.
Dear Akis,Thank you so much for your review. We've been working with you since 2017 and we were overjoyed when you returned to Knight Knox earlier this year to expand your portfolio further.We do hope to have the pleasure of working with you again in the future. Yours,Knight Knox.
5/5
TrustpilotI have found my dealings with knight knox professional and helpful
I have found my dealings with knight Knox, professional and timely. I would like to recommend their services due to the fact that they have been prompt in dealing with questions I had and always glad to help.
Dear Maria,Thank you so much for your kind review. Your lovely comments have been passed onto your Property Consultant Lewis Combe, your After Sales Consultant Michelle Gemmell and the rest of the team.Yours,Knight Knox.
5/5
GoogleI recently purchased two properties via Knight Knox and found the process to be flexible, friendly, and timely. I was always well-supported by Olivia and Suzanne and reassured throughout the process. If I were ever in a position to purchase again, I would definitely consider Knight Knox.
Dear Calum, Thank you so much for your kind review. We are incredibly happy to hear that you were supported well by the team and we hope to have the pleasure of working with you again in the future. Yours, Knight Knox.
5/5
TrustpilotBenchmark Quality Developers
Janet and Suzanne at Knight Knox are exceptional. Knight Knox overall have exceeded my expectations on what they have delivered on my purchases at Great Central, Sheffield. If you're looking for top quality developers who have integrity in what they do and deliver you a quality new-build property then look no further. I would work with them again especially as their customer care and communication is faultless. Bren Parkins-Knight, Living-Away Short Lets
It has been a pleasure working with you Bren, thank you very much for your review and for your kind words about Janet and Suzanne.Kind regardsKnight Knox
5/5
TrustpilotProfessional and supportive team
Professional and supportive team. The purchase was smooth and pleasant thanks to Rebecca, Naomi, and the Knight Knox team.
Hi Khalid, we're so happy to hear of your positive experience with our team. At Knight Knox we strive to support all of our clients with their purchases, whether they are first time buyers or building on portfolios they already have with us. Rebecca, Naomi and the rest of the team have all enjoyed working with you.
5/5
TrustpilotMy experience
From start to finish the whole process was quite painless. All my questions were answered, flexibility with time frames on completion was very helpful and all monies have been paid on time each month.Overall a great experience and wouldn't hesitate to recommend.
Hi Rob,Thank you so much for your review. Your comments have been passed over to your Property Consultant Janet McGovern and your After Sales Consultant Michelle Gemmell.Yours,Knight Knox.
1/5
GoogleCustomers of knight knox must understand very clearly that they can loose their money or had to go through long court procedures if the developer is unable to complete the project- knight knox doesn’t have any control over the project developer.If your transaction went through successfully then you were just fortunate.Think carefully.
5/5
GoogleI have now completed on two properties and hope to complete on a third later this year. The before and after sales support has been great, notably from Sara Kalhori and Suzanne Todd, respectively. I wouldn't hesitate to use Knight Knox and look forward to working with them again in the future.
Hi Simon, Thank you so much for your review. You've been working with our office for a year now and we appreciate that you have returned to us over this time to extend your portfolio further. Yours Knight Knox
5/5
TrustpilotExcellent service from James Morris
Excellent service from James Morris. He understood my specific requirements viz a viz the rental yield and my need for a ready and tenanted property. Sourced it, provided all relevant information, suggested a good lawyer to handle the legal side, and we were able to complete in record time of under three weeks. The family has now bought three properties through James and hopefully more as and when finances permit.
It has been a pleasure working with you Imran, and we are delighted that you are pleased with the service you have received through James and our company.Kind regards,Knight Knox
5/5
GoogleI have had a very positive experience with Knight Knox over the past few years, first dealing with Stacey and then Rebecca. They are very professional and responsive. It's always hard to trust people in this business - there are plenty of cowboys around - but I feel very comfortable with Knight Knox and it has been a pleasure working with them.
Hi Martin, Thank you so much for your review. Knight Knox have been working with you since 2017 and we really appreciate you returning to us regularly to build on your portfolio. Your comments have been passed onto Rebecca and we all look forward to a continued working relationship with you.
5/5
TrustpilotInvesting made easy
I was wary when I first spoke with this company, but after many conversations I took the plunge and purchased an investment property through them. They were professional, fast paced, reassuring and kind. Many options for long term good returns on income.
Dear Sarah,Thank you so much for your review.Your comments have been passed onto your Property Consultant Henry Oliver and your After Sales Consultant Michelle Gemmell.Yours,Knight Knox.
5/5
TrustpilotVery helpful and supportive staff…
Very helpful and supportive staff throughout the process.
Dear Sajjad, Thank you for your review. It is very kind of you. Henry, Michelle, Suzanne and the rest of the team wish you all the best and we hope to have the opportunity to work with you again in the future. Yours, Knight Knox.
5/5
GoogleProfessional and responsive, guided me though the process patiently, the liason with the legal and the assigned knight knox staff Michelle, was there to provide me with updates and help when needed. No complaints. Would buy from again.
Thank you so much for your kind review. We are pleased to hear that you are happy with the service that you received from our office, and your comments have been passed onto your After Sales Consultant Michelle Gemmell. Yours, Knight Knox.
4/5
TrustpilotPositive Feedback
Dealing with Andy Phillips at Knight Knox was a positive experience in a chaotic situation. Although there were significiant problems caused by the developer, Andy's consistent communication, understanding, and dedication were instrumental in resolving them. Having better developers, Knight Knox has the potential for a successful service.
Dear Kerem,Thank you so much for your review. At Knight Knox we pride ourselves on offering excellent customer service in all departments and our Directors lead by example.We appreciate that issues arose with your investment and we are happy that these were resolved.YoursKnight Knox.
5/5
TrustpilotGreat experience
The whole process was well managed and we felt supported by the team at knight Knox they did all the chasing for us and it all happened super quick great experience
Dear Louise,Thank you for your lovely review. Your kind words have been passed onto your Property Consultant Olivia Berry and your After Sales Consultant Michelle Gemmell.Yours,Knight Knox.
5/5
TrustpilotKnight Knox service is second to none
Knight Knox service is second to none. It has been an amazing experience for me throughout. The people I have dealt with are very professional and attentive. I will definitely recommend Knight Knox.
Dear Imtiaz,Thank you so much for your review.We first started working with you in 2023, and we were incredibly pleased when you returned to Knight Knox earlier this year to extend your portfolio further.It has been a pleasure working with you, and your kind words have been passed onto your Property Consultant Lewis Combe and your After Sales Consultant Michelle Gemmell.Yours,Knight Knox.
5/5
GoogleEvery member of the team at Knight Knox have been amazing, the way in which they have handled our affairs, from Sara who showed my wife Sue around the complex, Naomi who follows up our every need, and the solicitor Peter who has been so professional with our requirements. We Highly recommended the Team , John & Sue
Thank you John & Sue, it has been a pleasure working with you and we are delighted that you are happy with the service provided by the team!
5/5
GoogleMy experience with Knight Knox was positive .The team was fantastic specially Janet McGovern she was available all the time ,quick with all my queries and was very reassuring when needed. Also Michelle Gemmell and the rest of the after sales team they were very professional and , approachable I would definitely use their services again . 👏🏼👏🏼👏🏼👏🏼
Hello Zuhier. Thank you for your kind review. We are so glad that you have had a positive experience with Knight Knox. Michelle and Janet will be very happy to know that they guided you with confidence through your first purchase with our office. We look forward to working with you again in the future.
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Knight Knox's Manchester office has 401 reviews across three platforms: 179 on Google, 4 on Yell, 218 on Trustpilot.
Knight Knox Manchester is rated 4.1 out of 5 across all 401 reviews, and 4.1 out of 5 on Google from 179 reviews.
Knight Knox Manchester, Quay West at MediaCity, Trafford Wharf Road, Trafford Park, Manchester, M17 1HH.
