Trusted Agent profile Β· Manchester

Knight Knox Manchester reviews

4.1

β˜…β˜…β˜…β˜…β˜… Great

405 reviews across 3 platforms

Quay West at MediaCity, Trafford Wharf Road, Trafford Park, Manchester, M17 1HH

Knight Knox's office in Manchester, at Quay West at MediaCity, is rated 4.1 out of 5 across 405 reviews on three platforms, including 186 Google reviews rated 4.1.

Google logo

4.1 / 5

186

Reviews on Google

This office

Yell logo

1.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

215

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Trustpilot

My experience

From start to finish the whole process was quite painless. All my questions were answered, flexibility with time frames on completion was very helpful and all monies have been paid on time each month.Overall a great experience and wouldn't hesitate to recommend.

Rob Β· 22 February 2024

Agent replied Β· 13 June 2024

Hi Rob,Thank you so much for your review. Your comments have been passed over to your Property Consultant Janet McGovern and your After Sales Consultant Michelle Gemmell.Yours,Knight Knox.

5/5

Trustpilot

Excellent service from James Morris

Excellent service from James Morris. He understood my specific requirements viz a viz the rental yield and my need for a ready and tenanted property. Sourced it, provided all relevant information, suggested a good lawyer to handle the legal side, and we were able to complete in record time of under three weeks. The family has now bought three properties through James and hopefully more as and when finances permit.

Imran Β· 3 March 2021

Agent replied Β· 13 June 2024

It has been a pleasure working with you Imran, and we are delighted that you are pleased with the service you have received through James and our company.Kind regards,Knight Knox

5/5

Google

I have now completed on two properties and hope to complete on a third later this year. The before and after sales support has been great, notably from Sara Kalhori and Suzanne Todd, respectively. I wouldn't hesitate to use Knight Knox and look forward to working with them again in the future.

Simon Β· 16 June 2023

Agent replied Β· 15 June 2024

Hi Simon, Thank you so much for your review. You've been working with our office for a year now and we appreciate that you have returned to us over this time to extend your portfolio further. Yours Knight Knox

5/5

Google

I have had a very positive experience with Knight Knox over the past few years, first dealing with Stacey and then Rebecca. They are very professional and responsive. It's always hard to trust people in this business - there are plenty of cowboys around - but I feel very comfortable with Knight Knox and it has been a pleasure working with them.

Martin Β· 16 June 2022

Agent replied Β· 15 June 2024

Hi Martin, Thank you so much for your review. Knight Knox have been working with you since 2017 and we really appreciate you returning to us regularly to build on your portfolio. Your comments have been passed onto Rebecca and we all look forward to a continued working relationship with you.

5/5

Google

Adam, has been a great help during all our transections. Nothing was impossible for him, and I appreciate his condor. The team has been extremely helpful. Thank you.

Jayant Β· 12 October 2024

Agent replied Β· 15 June 2024

Dear Jayant, Thank your for your review. It really has been a pleasure working with you over the last 12 months and we hope to have the opportunity to work with you again in the future. Yours. Knight Knox.

5/5

Trustpilot

Investing made easy

I was wary when I first spoke with this company, but after many conversations I took the plunge and purchased an investment property through them. They were professional, fast paced, reassuring and kind. Many options for long term good returns on income.

Sarah Β· 30 January 2024

Agent replied Β· 13 June 2024

Dear Sarah,Thank you so much for your review.Your comments have been passed onto your Property Consultant Henry Oliver and your After Sales Consultant Michelle Gemmell.Yours,Knight Knox.

5/5

Trustpilot

Very helpful and supportive staff…

Very helpful and supportive staff throughout the process.

Sajjad Β· 26 June 2025

Agent replied Β· 25 September 2025

Dear Sajjad, Thank you for your review. It is very kind of you. Henry, Michelle, Suzanne and the rest of the team wish you all the best and we hope to have the opportunity to work with you again in the future. Yours, Knight Knox.

5/5

Google

Knight Knox were able to present the right investments and guided me through the whole process. Lewis really helped and explained everything. Great company to deal with.

Kashaf Β· 12 October 2024

Agent replied Β· 15 June 2024

Dear Kashaf, Thank you so much for your kind review. Your comments have been passed onto your Property Consultant Lewis Combe and the rest of the team. Yours, Knight Knox.

5/5

Google

I am very happy with my first purchase of property. From beginning team Knight Knox had excellent communication with honest answers. Thumbs up πŸ‘πŸ» …

Numan Β· 12 October 2024

Agent replied Β· 24 August 2024

Dear Numan, Thank you so much for your lovely review. Your comments have been passed onto your Property Consultant Rebecca Jackson, your After Sales Consultant Michelle Gemmell and our Client Liaison Manager Suzanne Todd who have all stated that it has been an absolute pleasure working with you. Yours, Knight Knox.

4/5

Trustpilot

Positive Feedback

Dealing with Andy Phillips at Knight Knox was a positive experience in a chaotic situation. Although there were significiant problems caused by the developer, Andy's consistent communication, understanding, and dedication were instrumental in resolving them. Having better developers, Knight Knox has the potential for a successful service.

Kerem Β· 17 July 2023

Agent replied Β· 13 June 2024

Dear Kerem,Thank you so much for your review. At Knight Knox we pride ourselves on offering excellent customer service in all departments and our Directors lead by example.We appreciate that issues arose with your investment and we are happy that these were resolved.YoursKnight Knox.

5/5

Trustpilot

Knight Knox service is second to none

Knight Knox service is second to none. It has been an amazing experience for me throughout. The people I have dealt with are very professional and attentive. I will definitely recommend Knight Knox.

Imteaz Β· 22 May 2024

Agent replied Β· 13 June 2024

Dear Imtiaz,Thank you so much for your review.We first started working with you in 2023, and we were incredibly pleased when you returned to Knight Knox earlier this year to extend your portfolio further.It has been a pleasure working with you, and your kind words have been passed onto your Property Consultant Lewis Combe and your After Sales Consultant Michelle Gemmell.Yours,Knight Knox.

5/5

Trustpilot

Great experience

The whole process was well managed and we felt supported by the team at knight Knox they did all the chasing for us and it all happened super quick great experience

LOUISE Β· 27 June 2024

Agent replied Β· 24 August 2024

Dear Louise,Thank you for your lovely review. Your kind words have been passed onto your Property Consultant Olivia Berry and your After Sales Consultant Michelle Gemmell.Yours,Knight Knox.

5/5

Google

Every member of the team at Knight Knox have been amazing, the way in which they have handled our affairs, from Sara who showed my wife Sue around the complex, Naomi who follows up our every need, and the solicitor Peter who has been so professional with our requirements. We Highly recommended the Team , John & Sue

John Β· 16 June 2022

Agent replied Β· 15 June 2024

Thank you John & Sue, it has been a pleasure working with you and we are delighted that you are happy with the service provided by the team!

5/5

Google

My experience with Knight Knox was positive .The team was fantastic specially Janet McGovern she was available all the time ,quick with all my queries and was very reassuring when needed. Also Michelle Gemmell and the rest of the after sales team they were very professional and , approachable I would definitely use their services again . πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

Zuhier Β· 16 June 2022

Agent replied Β· 15 June 2024

Hello Zuhier. Thank you for your kind review. We are so glad that you have had a positive experience with Knight Knox. Michelle and Janet will be very happy to know that they guided you with confidence through your first purchase with our office. We look forward to working with you again in the future.

5/5

Trustpilot

Outstanding customer service.

I have been with a variety of property investment companies and this is the only one so far who has shown genuine after sales care up to the point of completion. Personalised, friendly and quick responses do everything to assure the buyer as the process progresses. Well done Knight Knox!

Nick Β· 13 March 2023

Agent replied Β· 13 June 2024

Dear Nick,Thank you so much for your glowing review. As an experienced investor we are pleased that the service you received from our office stood out amongst the other companies that you have used.We hope to have the pleasure of working with you again in the future.YoursKnight Knox

5/5

Trustpilot

Excellent Service

Right from the start, the Knight Knox team have been extremely helpful in the purchase of our properties in the UK. We started with one, and the transaction was so easy and seamless that we ended up purchasing another. We would highly recommend the Knight Knox team...and in fact we have!

Keith Β· 6 December 2022

Agent replied Β· 13 June 2024

Hi Keith and Kimberley,It has been a pleasure working with you over the last 7 years and we really do appreciate your kind review.YoursKnight Knox

1/5

Google

Yet another company using WONDERLEAD GLOBAL who send out spam emails. These companies have no GDPR and Knight Knox just spent a lot of money on bulk buying email addresses.

David Β· 10 August 2025

1/5

Google

Be very careful. Knight Knox sold me a place in Thailand. They claimed to have properly vetted the owners who ran off with Β£10k of my money. Knight Knox did absolutely nothing about it and washed their hands of the problem. Know the risks.

Will Β· 16 June 2023

Agent replied Β· 15 June 2024

Hi Will, We note that your review relates to an overseas purchase via our office approximately 10 years ago. We appreciate there was an issue after the development was launched. Our office looked into this and were advsied initially that protests and national holidays in Thailand at the time had impacted on the construction progression. When updates ceased from the developer our office paid for a solicitor in Thailand to act for the purchasers on this development. We advised buyers that this solicitor would act for them to build a case against the developer. The solicitors’ details were passed onto all buyers and we have not had any communication from either yourself or the other buyers with regards to the outcome over the last 9 years. Yours Knight Knox

5/5

Trustpilot

Excellent service from Knight Knox

I’ve dealt with Knight Knox for the past 5 years in which time I have purchased six properties all of which have given me an excellent return on investment. Steve at Knight Knox has always been very helpful and informative throughout the process of buying a property whilst keeping me updated with developments when buying off plan.

Stephen Β· 17 November 2021

Agent replied Β· 13 June 2024

It has been a pleasure working with you to build your property portfolio Stephen. We are delighted that you have continued to invest with us over the past 5 years, and look forward to working with you again in the future.

1/5

Google

Disastrous. When things go badly, badly wrong with two purchases, Knight Knox's client liaison manager and managing director were willing to provide NO HELP or SUPPORT WHATSOEVER to find a resolution. STAY WELL CLEAR unless you want to throw your money away.

Richard Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Richard, We are extremely sorry to read your negative review, especially considering you have bought numerous properties through us previously that, to our knowledge, you are happy with. In response to the problem you have intimated at in the review, we acknowledge that there was an issue which you raised with us internally that we attempted to assist you with. You then pursued it further through the Property Ombudsman, which ruled partially in your favour. The Ombudsman did make the point though that your solicitor was responsible for the main part of the issue, which is not something that we feel we can be held accountable for.

5/5

Trustpilot

As my first property nvestment review

As my first property investment, i was nervous about the whole process. Knight Knox staff talked me through it and gave me both direction and advice. The purchase went smoothly and my rental income from my tenanted flat was up and running straight away. Very pleased so far

PAUL Β· 28 November 2022

Agent replied Β· 13 June 2024

Hi Paul,Thank you so much for your lovely review. We appreciate that purchasing a Buy to Let property for the first time with our office is a big step and we were more than happy to guide you through the process. Your purchase from the point of Reservation to Exchange and Completion took under a month and we're glad that you were able to take full benefit of the rental income promptly as a result. YoursKnight Knox

1/5

Trustpilot

Sold us a disaster.

We bought a property through KK which has turned out to be a disaster. KK have seemingly walked away and left us in a mess both financially and with stress. We are currently investigating our legal options and potential fraud. This applies to many others in the building who were sold to by KK.

Ian Β· 25 January 2022

Agent replied Β· 13 June 2024

Dear Ian,We appreciate and share your frustration with the situation on your latest purchase. You completed on your last purchase with our office in July 2020 and the issues currently being faced have arisen directly from the new Freeholder/Management Company. They have not met some of their obligations which is now directly affecting the Leaseholders. You have worked with our office since 2014 and I can assure you that neither our office nor our seller’s walk away from situations that they have authority over. The matter that you refer to is out of the control of both Knight Knox and the seller but we are both actively working towards a resolution. The seller has been doing their very best to remedy the issues directly with the new Freeholder who has been uncooperative. As such the seller has taken legal advice and is acting accordingly. We understand your concern but the seller knows the action they are implementing will work and we ask that you revaluate the position in the next 3 months.

5/5

Trustpilot

Everything was professionally done

Everything was professionally doneThank you

Mark Β· 13 January 2022

Agent replied Β· 13 June 2024

Hi Mark, thank you so much for your review. We're always on hand if you need any assistance through the build process.

5/5

Trustpilot

top quality service from start to…

top quality service from start to finish, i cannot fault on every step of the way. simply just brilliant !!!

Gavin Β· 30 July 2024

Agent replied Β· 24 August 2024

Dear Gavin,Thank for your kind review. Your lovely comments have been passed onto your Property Consultant Alex Braim and your Property Consultant Michelle Gemmell. Yours,Knight Knox.

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