Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThomas was incredibly helpful when I was trying to find the perfect apartment! He gave so much time showing me different ones and keeping me up to date with everything!
Anything I asked, he was always happy to help!
Thank you!☺️
Abbey · 26 November 2024
Agent replied · 10 December 2024
Thank you so much for your wonderful 5* review Abbey! We're thrilled to hear that Thomas was able to assist you in finding the perfect apartment and that you had such a positive experience with us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleCertainly! Here’s a well-rounded and professional review for Adrian Domagalski at Bridgfords Sales and Rent Agency:
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I am pleased to share my exceptional experience with Adrian Domagalski from Bridgfords Sales and Rent Agency. From the outset, Adrian demonstrated unparalleled professionalism, extensive market knowledge, and a genuine commitment to customer satisfaction.
Adrian's expertise in the real estate market was evident in every interaction. His deep understanding of the local market trends and property values provided invaluable insights that guided us in making informed decisions. Whether it was sales or rentals, Adrian’s comprehensive knowledge ensured we were always a step ahead.
Communication with Adrian was always seamless. He maintained open lines of communication, promptly addressing any queries or concerns. His ability to explain complex real estate concepts in a clear and concise manner made the entire process stress-free and enjoyable.
Adrian’s dedication to his clients goes beyond mere transactions. He takes the time to understand individual needs and preferences, tailoring his approach to match. His personalized service and attention to detail made us feel valued and well taken care of.
Moreover, Adrian’s negotiation skills are top-notch. He tirelessly worked to secure the best deals, showcasing his commitment to achieving the best outcomes for his clients. His strategic approach and tenacity were instrumental in navigating the complexities of the real estate market.
In addition to his professional acumen, Adrian's personable and approachable demeanor made working with him a pleasure. He consistently demonstrated integrity, transparency, and a genuine desire to help his clients succeed.
I highly recommend Adrian Domagalski at Bridgfords Sales and Rent Agency for anyone seeking a reliable, knowledgeable, and client-focused real estate professional. His exceptional service and dedication set him apart in the industry.
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Victor · 27 July 2024
★★★★★ 5/5
GoogleA big thank you to Thomas Richmond, I was extremely stressed out as I only had a week and a half to move out of my old house, he made the process the easiest possible and I moved in just in time.
Thank you again Thomas.
Erica · 26 August 2024
Agent replied · 25 October 2024
Many thanks Erica for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotWell what I can say! SHOCKING SERVICE.
Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!
REECE · 5 February 2026
★★★★★ 5/5
GoogleDaniel Bright was really helpful when it came to securing our flat. We had been searching for ages when Daniel went out of his way to contact us about a flat that was ideal and based our previous search history. Daniel explained everything really well and we had secured the flat around an hour later. Great service would recommend
Daniel · 11 December 2023
Agent replied · 10 December 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe dealt with Thomas when trying to find a property to rent in Manchester as postgraduates. He was so helpful and helped us every step of the way and was our point of call for any issues or queries. Was a smooth process with all thanks to him! :)
Emmy · 27 June 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review Emmy. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAbsolutely shocking
Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated
Melanie · 8 April 2026
★★★★★ 5/5
GoogleJames is the man!! Thanks for your help mate for securing our next home. Great communication!
Adil · 2 September 2025
Agent replied · 8 September 2025
"Thank you for choosing us, we are thrilled to have helped you secure your dream home. It was our pleasure to provide top-notch communication throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI must say my experience with Bridgfords letting has been the best. Daniel Bright is a real star! He answered calls and emails quickly, exceptionally supportive and efficient and I can’t recommend him enough…absolute 10/10!
Thank you Daniel, for your top notch service!
Florence · 25 September 2024
Agent replied · 25 October 2024
Thank you for your 5* review Florence. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuch a great experience with Bridgfords. Special thank you to Daniel Bright, it was my second experience with him which went really well as-well and he provided us with many desirable options according to our demands. He got all things arranged very quick & smooth.
Once again thanks Daniel Bright!
Great Job 👍🏻
Faisal · 29 March 2024
Agent replied · 25 October 2024
Thank you Faisal Wasti for taking the time to leave us your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThey will try and squeeze as much money out of you as they can
Only 2 issues were ever followed up on out of the roughly 20 issues we reported and that was the broken window and the broken front door. To get the dishwasher replaced it took over 3 months of calling twice a week. Don't be surprised if the person in charge of your tendency at Bridgfords is only leave every time you call. When we complained bout how filthy the apartment was when we moved in we were told by the manager of the Manchester office "well its not going to get a £500 clean". It didn't look like they spent £50 to cleaners. When we spoke to the land lord on it they said Bridgfords took hundreds off the previous tenants to have it cleaned. where that money went I'm sure was to bridgfords profit margains.On moving out we left the place exceptionally more clean than how we got it but still got a very long detailed report of how dirty it was and complained about the issues we reported when we moved in but they never fixed. Bridgfords said this about our deposit on checkout "I would advise that the landlord has decided to proceed with the works themselves, and therefore the offer of £100 to be deducted is a lot less than if we had arranged for the works to be organised through one of our contractors, which was previously advised by myself as a result of the checkout report."They admittedly said they would have charged us a lot more if the landlord did not intervene.when I provided proof of the damage they wanted to charge us for they said I can appeal but it can take 3 months, which I'm sure they know most people need there old deposit to pay for a new one. we did not appeal because of thisI viewed the apartment, it was a nice apartment but dirty we were promised it would be cleaned. On move in day, the apartment looked like it got a quick wipe of a mope and the garbage was taken out. Apart from that it was filthy. Dirt, cobwebs and cigaret puds on the balcony. cupboards were stained. Carpet was was torn around the edges. toilet seat was dirty and heavily stained with fake tan. paint splattered on worktops. dishwasher broken, window broken, wouldn't close. all the furniture in the bedrooms were half broken, drawers fallen down on top of each other the base of some drawers split. couch high stools and tiles were all filthy. oven not properly cleaned thick grease around the seal. carpet stained, curtain very stained.Throughout out tendency we had the following issues, mould growing in bathroom, worktop seal lifting, carpet getting progressively more frayed on the edge where it was coming away fro the seal.
James · 27 June 2024
★★★★★ 5/5
GoogleHe was incredibly helpful. Adeel managed to help get an exchange on a flat in 3 months. He helped me throughout the process. He got me my mortgage. Dealt with my solicitor. Helped fill every document. After i exchanged he let me come in and helped me setup my council tax, electricity, water bills. I cannot recommend him highly enough
Hala · 6 October 2025
Agent replied · 8 October 2025
Thank you so much for your kind words! It was a pleasure to help make your move as smooth as possible. We take pride in providing top-notch customer service and are grateful for the opportunity to assist you in every step of the process. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotHolly & Nathanial @ Stockton Heath
I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.
Thank you for going above and beyond for me.
RL · 4 August 2026
★★★★★ 5/5
GoogleDaniel assisted me in locating a rental property as I had to move quickly. Daniel was efficient throughout the whole process and ensured I understood each step of the way. It was a pleasure dealing with Daniel and I will happily recommend him to anyone looking to rent a property to get in touch with him.
Jon · 30 December 2023
Agent replied · 25 October 2024
Many thanks Jon for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAvoid
Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!
Horia · 4 June 2024
★★★★★ 5/5
GoogleWe had a great experience with Bridgford Estate Agents as students coming to study in the UK. Daniel from Bridgford was especially helpful in finding us a suitable property and made the whole process easy and stress-free. Highly recommend their services!
Mo · 25 September 2024
Agent replied · 25 October 2024
Thanks for taking the time to leave us your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDan Mooney is probably the best lettings agent I’ve ever dealt with. He goes above and beyond and is incredibly good at what he does. He seamlessly arranged a viewing for me and created a frictionless experience from start to finish. He endeavoured to establish an efficient means of communication between myself and the landlord and no amount of praise that I throw his way will be sufficient. Give that man a pay rise! He is truly an asset to Bridgfords :)
Mohammed · 28 May 2024
★★★★★ 5/5
GoogleDaniel Bright was very attentive whilst we were securing a flat in Manchester. As many are aware, the rental market moves fast, however Daniel was responsive and regularly called me to provide updates on our progress. Furthermore, Daniel was swift in all correspondence and when obtaining further information for us.
I would 100% use Bridgfords and Daniel again.
Kieran · 26 October 2023
Agent replied · 25 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Daniel Bright from Bridgfords Sales and Letting Agents in Manchester, and I must say, the experience was very dlightful. As someone navigating the difficult manchester rental market, Daniel was an absolute lifesaver! Daniel's professionalism, and kindness made it incredibly smooth and stress-free.
Hiba · 16 March 2024
Agent replied · 10 January 2025
Many thanks hiba alghamdi for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an amazing experience with Bridgefords! Particularly, Daniel Bright was a huge support securing our dream flat; supporting us through the process, being prompt to communicate and quickly guiding us through each step of the process, and being super friendly throughout!
Thank you so much for your help, we couldn't be happier with the result!
Sara · 26 October 2023
Agent replied · 25 October 2024
It's fantastic to see another 5* review! I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
★★★★★ 5/5
GoogleTom Richmond was incredibly helpful - I have had to arrange looking for accommodation in Manchester while living in Dartford, and Tom kept in touch, was patient and very supportive. He made a stressful situation much less so.
Mandy · 25 September 2024
Agent replied · 25 October 2024
Many thanks Mandy for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI am really disappointed with this estate agent. We are in December 2024, and the completion of the whole buying a property process should be in 2025, every part was aware of that and it wasn't a problem until the 10th Dec. When this estate agent persistently calls me to expedite a process that should take the time that ir needs. I cannot even do much to make it faster as is up to the solicitors, but the are being very aggressive towards me for no reason. The only reason I can think is they need something to show off on the end of the year balance, but taking this out on their costumers is very unfair and disappointing. I wouldn't reccomend to deal with them.
Grim · 20 December 2024
Agent replied · 10 January 2025
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDaniel Bright went above and beyond when it came to answering any question I had along with helping me every step of the way when it came to renting the perfect apartment. Highly recommend
Kieran · 10 November 2024
Agent replied · 10 December 2024
Thank you for leaving us your superb 5* review and recommendation. Thank you Kieran for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWe found a nice flat online from this agency and were very interested for it. We made an initial inquiry about it and they sent me a couple of videos in whatsapp which were not working. No response from them at any of my messages. Over a call during the next day, instead of receiving an open conversation to facilitate our interest and proceed with the application, a demanding agent with an authoritarian behavior appeared to wish to play demanding other than send us the application to proceed with the flat. They closed the phone while talking and when I called back the lettings manager demanded that either we apologize or they will let the flat to anyone else, without hearing the other side of the story. We dropped the inquiry right there.
Due to our overall situation and record, we are confident that the landlord who was the person of interest would be happy to have us rent their flat, but the person of interest was never reached since the facilitator suddenly became a judge.
Andreas · 3 December 2024
Agent replied · 10 December 2024
Hello Andreas,
Thank you for sharing your experience with us. We are sorry to hear about the issues you encountered and appreciate your feedback. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.