Bridgfords Manchester Sales reviews

★★★★★ 1/5

Trustpilot

would not recommend this company to any…

would not recommend this company to any landlord. The fees are extremely high, with additional charges that are not always made clear from the outset. Communication is poor, and it is often very difficult to get hold of staff when you need support or answers. The contractors they use are also significantly overpriced, leaving landlords with unnecessarily expensive maintenance bills. For the amount charged, the level of service provided is disappointing. Overall, my experience has been frustrating, costly, and poor value for money. I would strongly advise others to look elsewhere.

Andrew · 24 June 2026

★★★★★ 5/5

Google

Dan Mooney has been extremely helpful in the whole process. Due to an error of another person no one had been allocated for my view, but Dan accepted to show me the property anyway. The rest of the process and the communication with the landlord has been really fast and in less than 24 hours I confirmed the tenancy! Thanks!

Gabriele · 19 October 2024

★★★★★ 1/5

Trustpilot

STAY AWAY - BRIDGFORDS DARLINGTON

I purchased a property from Bridgfords in December 2025. They have been holding the keys. I arranged my own contractors to start renovating the property. Bridgfords decided to change the locks without my consent and knowledge, I have been chasing them for almost a month now to get the money refunded back to me but it has been a struggle and a battle. Do not use this agency as they cannot be trusted and are horrible and difficult to work with. STAY AWAY FROM THESE INCOMPETANT, GREEDY MONEY GRABBERS

Keith · 22 June 2026

★★★★★ 5/5

Trustpilot

Thank you so much Holly at Stockton Heath's Bridgefords

I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx

Stephanie · 24 August 2026

★★★★★ 1/5

Trustpilot

The worst out there

The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.

Ify · 13 August 2026

★★★★★ 5/5

Google

Daniel Bright was extremely helpful when we were trying to secure an apartment in Manchester. Even helping us reduce the asking price for the rent. He was quick to respond and always answered any questions we had. Within 24 hours we had secured the apartment with a successful application. Would definitely recommend to anyone looking to rent with Bridgfords.

Daniel · 11 October 2024

★★★★★ 5/5

Google

I’ve been using Bridgfords for many years as a landlord but wanted to write a review now specifically for the service I received from Dan Mooney. When my prospective tenants dropped out 1 week before the tenancy starting Dan went above and beyond to find another tenant group and even managed to get a rent increase. He moved at pace, kept me informed at all times and dealt with the matter professionally. A great job overall. Thanks

Raj · 26 October 2023

★★★★★ 1/5

Trustpilot

Bridgefords are the worst estate agents…

Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!

Lucy · 9 June 2026

★★★★★ 1/5

Trustpilot

ignored, patronised and falsely accused

3 months into our tenancy we've experience the following with Bridgfords/Countrywide/Entwistle Green (no, I have no idea why they all take turns to email me or why they have different names if they're basically all the same company): * being told I had incorrectly logged repair reports online, despite following the printed handout we were given upon arrival to the letter. when I explained this, all I was met with was "the name of the person who gave you this information". I didn't really care about that, I just wanted the repairs done. This employee then ghosted us and never messaged back. *several issues we reported in our first week STILL have not been addressed, it's a joke. *it took around a month of emails and phone calls with various other employees just to get somebody to sort our broken boiler and thermostat out; we had no heating all that time and this was when it was still freezing every day. *we were instructed to order a bin from the local council and pay for the bin ourselves, then minus that fee from our next rent payment. despite being told to do this, Countrywide/Bridgfords sent us a threatening email saying we were in arrears. I replied back saying this was rubbish, only to be ignored for two days. I only got a reply when I sent a follow up saying I would message literally every day until they backed off and apologised. Funnily enough, 5 minutes later, they finally replied. *it for some reason took a month for them to remove the 'for rent' sign outside. again, as soon as I complained, it magically disappeared shortly after. *I had to fix a broken kitchen drawer myself within the first month myself because they refused to acknowledge the issue which had been present since day 1. *customer service is woefully slow. if you want to communicate via email, you get whinged at and pushed towards phone calls, which you then get dumped onto hold for and have patchy reception anyway. *during those phone calls, I'd be told 'this will happen, the landlord is sorting this', but nothing ever happens. *we've had 3 - soon to be 4 - visits from a contractor with regards to our bath/shower. how it takes this many call outs to repair one tap is beyond me. *this latest instance of the contractor coming around has now broken the bath tap, no hot water, the seal is leaking, he's caused some damage to the kitchen and even our front door doesn't shut properly due to some equipment he'd had resting against the door for an hour. What does Bridgfords/Countrywide have to say about this? 'You should have pointed it out due avoid another unnecessary visit to the property'. Yeah okay, i'm so sorry for beinga dumb tenant who refused to let the contractor leave until i'd magically detected various issues around the house and bullied him into fixing them. if we'd arranged for this to take place when out of the house anyway, what would this 'Emily' have said to me then, "you should have stayed at home and not gone to work to prevent another home visit". what nonsense. this woman is on another planet. I have filed a formal report against her because she shouldn't be offering her own opinions. for a supposed professional, her entire email was nasty and sneering. all in all, incredibly useless company. but I will be happy to update my review with positives if they actually prove they can deliver from now on. We shall see...

MW · 26 May 2026

★★★★★ 4/5

Google

Daniel was very supportive and friendly good work.

Ali · 17 March 2026

★★★★★ 5/5

Google

I had a fantastic experience working with Tom at Bridgeford Lettings. He was instrumental in helping me secure a house in Manchester. Tom was incredibly knowledgeable and patient, answering all the questions I had about the property. His professionalism and dedication made the entire process smooth and stress-free. I highly recommend Tom and Bridgeford Lettings for anyone looking for a new home!

Josiah · 27 June 2024

★★★★★ 1/5

Google

Big thanks to Tom Richmond for his amazing service! Incredibly helpful and very responsive to emails/calls. Would definitely recommend. 5 stars for that. However 1 star for not responsive after moving in. I have been waiting for more than a week (and still waiting) to get the washing machine looked at, with no response from the property manager, despite multiple requests for an update.

Gerald · 28 April 2024

★★★★★ 5/5

Google

James was really quick, clear, and helpful throughout the whole process. He made everything easy and was always positive and professional, great experience!

Rukiya · 25 October 2025

★★★★★ 5/5

Google

Mia was great help me alot to secure the property

Ric · 17 February 2026

★★★★★ 5/5

Google

Thanks to Thomas Richmond for his fast and professional assistance throughout our rental process! He was incredibly responsive from start to finish, always providing clear answers to our questions and making the whole experience smooth and worry-free. We truly appreciate his dedication and hard work in helping us find our ideal home. Highly recommend him!

Jason · 25 September 2024

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

★★★★★ 5/5

Google

Amazing support and help even making aure I don’t miss up on any step, special thanks to Daniel Bright Was amazing through the whole thing

Abod · 1 October 2025

★★★★★ 5/5

Google

Had a viewing with Mercedes who’s also been helping out with the process of renting a new home, her clear and speedy communication as long as her positive and energetic personality really has helped with the process making it pretty much anxiety free so thank you! Definitely recommend brigfords to anyone else looking for a new home!

Rhys · 17 February 2026

★★★★★ 5/5

Google

Thank you Bridgfords Letting and Legal Team for the help with finding the accommodation. Thomas Richmond has been especially helpful since our first meeting. Thomas gave us 2 good options, despite our quite strict search criteria and was there throughout the process from sending the application to getting the keys. I needed the accommodation in a short time and Thomas did his best to secure it. Thank you!

Artyom · 11 January 2024

★★★★★ 5/5

Google

I’m currently trying to let an apartment with Bridgfords Lettings and I have been liaising with Thomas Richmond. Thomas has been very helpful all through my application and viewing. He’s always a phone call away and ready to answer any questions I have. Thank you for making this a seamless experience for me, Thomas.

Adenike · 25 September 2024

★★★★★ 5/5

Google

My partner and I have recently used Bridgfords to rent a new flat. Daniel Mooney has been exceptionally helpful throughout this, and has provided a fast and efficient service throughout the process. We have felt very well informed! I would very much recommend using Bridgford’s! Thanks again to Daniel. We will definitely be looking to use them for our next tenancy!

Michael · 28 May 2024

★★★★★ 5/5

Google

I've been looking for flats over 3 months and had no luck until i rang up bridgfords and i've now found somewhere. I've never experienced such ease when sorting out details and documents but they are super helpful and amazing all round. I want to especially thank Daniel as he was absolutely amazing in helping me secure my property. He truly made my day and was so helpful. If i ever need to look for property again i'm 100% going through Bridgfords again

Mollie · 11 January 2023

★★★★★ 5/5

Google

As a new couple in the UK with a daughter, finding a house has been quite exhausting. We contacted several agents, viewed houses and showed interest, but their response time has been very slow compared to the exceptional service we received from Izzy Tollitt. We viewed the house, showed interest and all the documentation and holding deposit needed to be done was sent within the next hour. It was unbelievable!! Though we are still in the reference check stage, I will definitely recommend Izzy and the services of Bridgfords to anyone new in Manchester that is house hunting! Its been like a dream! Very exceptional and excellent service!

Ololade · 11 January 2023

★★★★★ 5/5

Google

Property searching made easy by this great team! Very understanding and supportive!! Daniel Bright was my first point of contact after finding an ideal property. Had the property viewing booked and all the information I needed within minutes. Daniel was very polite, and kind in listening to my property requirements making the experience completely stress-less!! Immediately on enquiry I had more information about the property and a video walk through straight away which I was impressed by. Thank you Daniel for making the necessary communications and information painless and talking me through the processes throughout! Makes a lasting impression when the vibe is positive at the start of the experience. Especially when you've found a property that you really like. Also supported by Charlotte Curtis-Wood and Tom who conducted the viewing. I was happy that I had all my questions answered, not rushed through the viewing and a brilliant full tour of all the property facilities. Team are very friendly and helpful with call backs and emails. Always are still happy to answer my calls and reassure or update me. Massive thank you to the branch and definitely one of the best experiences I’ve had within the group or from previous experiences with other agents. Keep up the good work and it goes without saying I already have confidence in moving forward with on going support from the branch.

Ethan · 11 January 2023