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Bridgfords Manchester Sales reviews

3.1

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801 reviews across 2 platforms

The Hacienda, 21 Albion Street, Manchester, M1 5DA, Manchester M1 5DA

Bridgfords's Manchester office at The Hacienda is rated 3.1 out of 5 across 801 reviews on two platforms, including 352 Google reviews rated 4.4. The 449 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.4 / 5

352

Reviews on Google

This office

Trustpilot logo

449

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

Had a great experience with the company in securing a property. Thomas Richmond was great! Really helpful, efficient and friendly! Couldn’t be happier with his help and the service at the company, he really made the transition of moving property easy and joyful for once! Thanks Thomas!! :) :)

Yasmin Β· 25 September 2024

Agent replied Β· 25 October 2024

Many thanks for your outstanding 5* review Yasmin. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely amazing experience. This is my first time renting and I will say Bridgfords is the agency to go to. Daniel Bright was absolutely amazing, he made everything 10x easier than it should have been and I’m so happy he was my agent, I’ve now gotten a property and everything happened so fast in less than 2 weeks, thank you so so much Daniel Bright. πŸ‘πŸΎπŸ‘πŸΎ

Jumoke Β· 26 October 2023

Agent replied Β· 25 October 2024

Thank you for your wonderful 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

James G made it super simple securing our new home. very professional, no mucking about, just straight forward business. Thank you James!

Benjamin Β· 25 August 2025

Agent replied Β· 8 September 2025

Thank you for your brilliantΒ 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Thomas has been great! Really speedy getting us set up, organising a viewing, and professing all the paperwork. He could clearly see we were really keen on the specific property and did everything he could to help us secure it in a timely manner. Highly recommend - thanks again mate!

Will Β· 26 August 2024

Agent replied Β· 25 October 2024

Thank you for your thoughtful 5* review and recommendation Will! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

prices provided by Land Registry/Registers of Scotland. Β© Crown copyright 2024. Our website is completely free for you to use but we may receive a commission from some of the companies we link to on the site. Zoopla Limited is an appointed representative of Uswitch Limited which is authorised and regulated by the Financial Conduct Authority (FRN 312850) to provide the mortgage calculator tool and incorporated with company registration number 06074771 and registered office at The Cooperage, 5 Copper Row, London SE1 2LH. Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. Zoopla.co.uk is not a mortgage intermediary and makes introductions to Mojo Mortgages to provide mortgage solutions. Zoopla.co.uk and Mojo Mortgages are part of the same group of companies. Zoopla may receive an introduction fee from Mojo Mortgages on completion of successful mortgage applications. This fee is based on a percentage of your loan amount. Mojo is a trading style of Life's Great Limited which is registered in England and Wales (06246376) and is authorised and regulated by the Financial Conduct Authority and is on the Financial Services Register (478215). Mojo's registered office is The Cooperage, 5 Copper Row, London, SE1 2LH. To contact Mojo by phone, please call 0333 123

Ben Β· 25 September 2024

5/5

Google

I came into bridgfords, having had an unsuccessful time looking for flats in Manchester City centre online, and with only a week till I needed to move in. One of the lettings negotiators, James, quickly helped me find a suitable place that fit the location I wanted and my budget. Great experience and nice bloke who seemed like he actually cared, not always the case with lettings agents.

Thomas Β· 4 September 2025

Agent replied Β· 8 September 2025

Thank you for choosing Bridgfords for your flat search! We're thrilled to hear that James was able to help you find a suitable place in such a short time. Our team truly cares about our customers and their needs. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Rheanna has been absolutely amazing in helping me get my flat, helping with all of my many questions and being so patient! Highly recommend this company and Rheanna herself, after previous experiences with letting agents this has definitely been the best, thankyou!!

Freya Β· 3 December 2024

Agent replied Β· 10 December 2024

Thank you Freya for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a good experience with Dan Mooney at Bridgfords - Manchester. I found him very professional. After my first call to view an apartment, the initial stages of the tenancy process were swiftly completed. Big thanks to Dan Mooney for his exceptional service. I'm confident that the remaining stages of the tenancy process will be as smooth as the initial steps.

Hassan Β· 30 November 2023

Agent replied Β· 25 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I would highly recommend Bridgefords of Manchester, great friendly team, Daniel are advisor was Amazing very professional and helpful in getting us a great Apartment with everything we needed. I Tried a few Agents in Manchester over the last week with little or no response. I Rang Daniel once and within minutes he had sorted us a place to live. Thanks once again

Stephen Β· 26 October 2023

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Many thanks to Thomas Richmond for getting things sorted for my flat so quickly. He was a lot of help when I popped into the branch in Deansgate and then stayed in touch to help me sort out a new rental property. Quick and efficient process and friendly staff.

Steve Β· 27 July 2024

Agent replied Β· 25 October 2024

Thank you for leaving us your excellent 5* review of your experience with our local team Steve. Best wishes, Lucy, Customer Relations.

5/5

Google

As I had never rented a property before, Daniel Bright was really helpful. He helped me throughout the process and made it smooth and seamless. I was worried, confused but he guided me through each step of the renting process. I am all sorted now and has moved a beautiful apartment. Once again thanks Daniel. Best, Nadia

Nadia Β· 28 February 2024

Agent replied Β· 25 October 2024

Nadia, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thomas was incredibly helpful when I was trying to find the perfect apartment! He gave so much time showing me different ones and keeping me up to date with everything! Anything I asked, he was always happy to help! Thank you!☺️

Abbey Β· 26 November 2024

Agent replied Β· 10 December 2024

Thank you so much for your wonderful 5* review Abbey! We're thrilled to hear that Thomas was able to assist you in finding the perfect apartment and that you had such a positive experience with us. Best regards, Lucy, Customer Relations Team

5/5

Google

Certainly! Here’s a well-rounded and professional review for Adrian Domagalski at Bridgfords Sales and Rent Agency: --- I am pleased to share my exceptional experience with Adrian Domagalski from Bridgfords Sales and Rent Agency. From the outset, Adrian demonstrated unparalleled professionalism, extensive market knowledge, and a genuine commitment to customer satisfaction. Adrian's expertise in the real estate market was evident in every interaction. His deep understanding of the local market trends and property values provided invaluable insights that guided us in making informed decisions. Whether it was sales or rentals, Adrian’s comprehensive knowledge ensured we were always a step ahead. Communication with Adrian was always seamless. He maintained open lines of communication, promptly addressing any queries or concerns. His ability to explain complex real estate concepts in a clear and concise manner made the entire process stress-free and enjoyable. Adrian’s dedication to his clients goes beyond mere transactions. He takes the time to understand individual needs and preferences, tailoring his approach to match. His personalized service and attention to detail made us feel valued and well taken care of. Moreover, Adrian’s negotiation skills are top-notch. He tirelessly worked to secure the best deals, showcasing his commitment to achieving the best outcomes for his clients. His strategic approach and tenacity were instrumental in navigating the complexities of the real estate market. In addition to his professional acumen, Adrian's personable and approachable demeanor made working with him a pleasure. He consistently demonstrated integrity, transparency, and a genuine desire to help his clients succeed. I highly recommend Adrian Domagalski at Bridgfords Sales and Rent Agency for anyone seeking a reliable, knowledgeable, and client-focused real estate professional. His exceptional service and dedication set him apart in the industry. ---

Victor Β· 27 July 2024

5/5

Google

A big thank you to Thomas Richmond, I was extremely stressed out as I only had a week and a half to move out of my old house, he made the process the easiest possible and I moved in just in time. Thank you again Thomas.

Erica Β· 26 August 2024

Agent replied Β· 25 October 2024

Many thanks Erica for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Well what I can say! SHOCKING SERVICE.

Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!

REECE Β· 5 February 2026

5/5

Google

Daniel Bright was really helpful when it came to securing our flat. We had been searching for ages when Daniel went out of his way to contact us about a flat that was ideal and based our previous search history. Daniel explained everything really well and we had secured the flat around an hour later. Great service would recommend

Daniel Β· 11 December 2023

Agent replied Β· 10 December 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We dealt with Thomas when trying to find a property to rent in Manchester as postgraduates. He was so helpful and helped us every step of the way and was our point of call for any issues or queries. Was a smooth process with all thanks to him! :)

Emmy Β· 27 June 2024

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us this amazing 5* review Emmy. Kind regards Lucy, Customer Relations.

1/5

Trustpilot

Absolutely shocking

Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a Β£400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated

Melanie Β· 8 April 2026

1/5

Trustpilot

My experience with Bridgfords/Countrywide

My experience with Bridgfords/Countrywide has been extremely disappointing.

Diptarup Β· 31 July 2026

5/5

Google

James is the man!! Thanks for your help mate for securing our next home. Great communication!

Adil Β· 2 September 2025

Agent replied Β· 8 September 2025

"Thank you for choosing us, we are thrilled to have helped you secure your dream home. It was our pleasure to provide top-notch communication throughout the process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I must say my experience with Bridgfords letting has been the best. Daniel Bright is a real star! He answered calls and emails quickly, exceptionally supportive and efficient and I can’t recommend him enough…absolute 10/10! Thank you Daniel, for your top notch service!

Florence Β· 25 September 2024

Agent replied Β· 25 October 2024

Thank you for your 5* review Florence. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Such a great experience with Bridgfords. Special thank you to Daniel Bright, it was my second experience with him which went really well as-well and he provided us with many desirable options according to our demands. He got all things arranged very quick & smooth. Once again thanks Daniel Bright! Great Job πŸ‘πŸ»

Faisal Β· 29 March 2024

Agent replied Β· 25 October 2024

Thank you Faisal Wasti for taking the time to leave us your amazing 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

They will try and squeeze as much money out of you as they can

Only 2 issues were ever followed up on out of the roughly 20 issues we reported and that was the broken window and the broken front door. To get the dishwasher replaced it took over 3 months of calling twice a week. Don't be surprised if the person in charge of your tendency at Bridgfords is only leave every time you call. When we complained bout how filthy the apartment was when we moved in we were told by the manager of the Manchester office "well its not going to get a Β£500 clean". It didn't look like they spent Β£50 to cleaners. When we spoke to the land lord on it they said Bridgfords took hundreds off the previous tenants to have it cleaned. where that money went I'm sure was to bridgfords profit margains.On moving out we left the place exceptionally more clean than how we got it but still got a very long detailed report of how dirty it was and complained about the issues we reported when we moved in but they never fixed. Bridgfords said this about our deposit on checkout "I would advise that the landlord has decided to proceed with the works themselves, and therefore the offer of Β£100 to be deducted is a lot less than if we had arranged for the works to be organised through one of our contractors, which was previously advised by myself as a result of the checkout report."They admittedly said they would have charged us a lot more if the landlord did not intervene.when I provided proof of the damage they wanted to charge us for they said I can appeal but it can take 3 months, which I'm sure they know most people need there old deposit to pay for a new one. we did not appeal because of thisI viewed the apartment, it was a nice apartment but dirty we were promised it would be cleaned. On move in day, the apartment looked like it got a quick wipe of a mope and the garbage was taken out. Apart from that it was filthy. Dirt, cobwebs and cigaret puds on the balcony. cupboards were stained. Carpet was was torn around the edges. toilet seat was dirty and heavily stained with fake tan. paint splattered on worktops. dishwasher broken, window broken, wouldn't close. all the furniture in the bedrooms were half broken, drawers fallen down on top of each other the base of some drawers split. couch high stools and tiles were all filthy. oven not properly cleaned thick grease around the seal. carpet stained, curtain very stained.Throughout out tendency we had the following issues, mould growing in bathroom, worktop seal lifting, carpet getting progressively more frayed on the edge where it was coming away fro the seal.

James Β· 27 June 2024

5/5

Google

He was incredibly helpful. Adeel managed to help get an exchange on a flat in 3 months. He helped me throughout the process. He got me my mortgage. Dealt with my solicitor. Helped fill every document. After i exchanged he let me come in and helped me setup my council tax, electricity, water bills. I cannot recommend him highly enough

Hala Β· 6 October 2025

Agent replied Β· 8 October 2025

Thank you so much for your kind words! It was a pleasure to help make your move as smooth as possible. We take pride in providing top-notch customer service and are grateful for the opportunity to assist you in every step of the process. Kind regards, Lucy, Customer Feedback and Support Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Manchester Sales

How many reviews does Bridgfords Manchester Sales have?

Bridgfords's Manchester office has 801 reviews across two platforms: 352 on Google, 449 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bridgfords Manchester Sales's rating?

Bridgfords Manchester Sales is rated 3.1 out of 5 across all 801 reviews, and 4.4 out of 5 on Google from 352 reviews, checked 9 October 2026.

Where is Bridgfords's Manchester office?

Bridgfords Manchester Sales, The Hacienda, 21 Albion Street, Manchester, M1 5DA, Manchester M1 5DA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.