Trusted Agent profile
★★★★★
801 reviews across 2 platforms
The Hacienda, 21 Albion Street, Manchester, M1 5DA, Manchester M1 5DA
Bridgfords's Manchester office at The Hacienda is rated 3.1 out of 5 across 801 reviews on two platforms, including 352 Google reviews rated 4.4. The 449 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleSo far throughout the process of enquiring to rent, Daniel has been super helpful and on hand via email, WhatsApp and phone to answer any questions and speed up the process. Thank you! - Keesha
Thank you for leaving us your superb 5* review Ria. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotHolly & Nathanial @ Stockton Heath
I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.
5/5
GoogleI spoke to Dan Mooney from the start and we got an apartment within a few days, I lived in Insignia before and want to move back in. Dan responds very promptly which helps a lot in the negotiation. Highly recommended!
Thank you for taking the time to leave us your 5* review and recommendation Nuwairah Iman! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleEd helped sell our apartment in Manchester city centre and he was really helpful and communicative. Adeel was our mortgage broker for our new house and he helped us find the right mortgage for us. Great service from everybody at Bridgfords!
Thank you for your excellent 5* review and kind words of our dedicated team Luke Alexander Overton. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service!! My friend and I’s experience has been extremely smooth and amazing. Daniel Bright has been of great help throughout, right from the property viewing to the application process. I would highly recommend
Thank you for taking the time to leave us this great 5* review and recommendation Wonuola. Kind regards, Lucy, Customer Relations.
5/5
GoogleThomas Richmond has been a godsend. I’ve gone from stressing about homelessness and finding a place to live to having a contract signed and sealed within 48 hours. Extremely informative and helpful, continuous support and information. I would heavily reccomend this agency and even moreso Thomas
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleSpoke with Daniel today to get a property , he helped me with the process and made everything a lot less stressfull. He was extremely helpful!!! Thank you so much :)
Thank you for the kind words and for choosing us for your property needs! We are glad to hear that Daniel provided helpful and stress-free assistance. Our team is always here to make things easier for our customers. Kind regards, Lucy, Customer Feedback and Support Team
4/5
TrustpilotRichard at Bridgfords Withinton was a great help
Bridgfords Withinton did our conveyancing a year ago. Some of the team were inexperienced (and in one case a bit lazy) but Richard Taylor made up for that by going the extra mile in helping us out. So this positive review is for him. Thank you.
5/5
GoogleCan’t fault them so far. I have dealt with Daniel Bright and he’s been very consistent with communication and has made letting somewhere smooth sailing in comparison to other letting agents
Hi Kiaran, thank you for your kind words! We're delighted to hear that Daniel has provided you with excellent service and made the letting process smooth for you. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am really satisfied with the interaction we have had with Thomas Richmond from the first contact by email. He actually took a moment to discuss our current situation and explained with honesty how robust the market in Manchester in this period. Unlike a lot of other agents out there, he also made sure all correspondence was responded within 24 hours which was really appreciated too. Meeting face to face with Thomas was also great, very professional, polite and easy to communicate with. Processed our application quickly with a positive outcome in the end. So I would like to thank Thomas for his efforts!
5/5
Googleafter being ignored by various members of staff regarding my renewal tenancy I visited the office and spoke to Thomas Richmond who went above and beyond to get my renewal sorted within 2 days. He was so helpful and is defiantly an asset to your company
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotAvoid like a plaque
The Property management company in Manchester is an absolute disgrace and very unprofessional.I have serious issues with my apartment for the last 4 weeks and nothing has been done I’ve sent over 10 emails to the property manager and getting fobbed off by Bridgfords and the Landlord That’s the trouble with Landlords good enough to take my money but when it comes to maintaining issue they simply ignore you.I’ve now forwarded all my emails to a property ombudsman
5/5
GoogleDealt with Thomas whilst looking for a flat here in Manchester. He was excellent, very clear and provided all the information needed. He was very prompt when getting back to me, and I only have good to say about him. Thanks !
Thank you for taking the time to leave us your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a great viewing experience all the way through to signing the contracts with James G. He was very attentive and responsive and took care of us after the viewing with our queries. It was a very smooth process and we can’t wait to move in!
Thank you for your kind words! We are thrilled to hear that James G. provided you with a fantastic viewing experience and helped make the process seamless for you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThomas Richmond is provided a great service to me. His follow up is doing very well. He provided me a very good property as well as all details of the property to me. So satisfy for the deal.
Andy Leung thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotI wrote an email to one of their sales…
I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!
5/5
GoogleAfter I meet Daniel, everything makes easier. He is a very professional and kind person. He help me to find a best property I ever meet. Thank you Daniel.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recommend these guys. They were kind and fair to me and my husband; the apartment is healthy, without stress, and our communication with them was simple and easy. Thanks to Daniel Bright who handled our inquiry and made all these happen.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience renting through this letting team. They were friendly, professional, and quick to respond to any questions. The whole process was smooth and well organised. Highly recommended.
Thank you so much for your kind words! We strive to provide a seamless and efficient renting experience for our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDan has been a breeze to work with so far in getting the booking all sorted. No complaints at all would give 6 stars if I could
Hi Kyle, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Dan has made the process smooth for you. Best regards, Lucy, Customer Relations Team
5/5
GoogleI would like to express my sincere thanks and gratitude to the whole lettings team at Bridgfords Lettings, Manchester Hacienda, who worked professionally, tirelessly and with boundless dedication to secure a tenant for my flat. In particular, thanks must given to Daniel and Thomas who went the extra mile to get prospective tenants to view the property. This was a collabotive effort of the whole lettings team including senior management. My expectations in terms of communication, effort and overall quality of service and delivery were met and exceeded. Kind Regards Ian I am incredibly thankful to Daniel for his exceptional service in helping me find a suitable tenants for my property. His courteous demeanour and responsiveness were truly commendable, making the entire process smooth and efficient. I deeply appreciate his dedication and helpful attitude that went above and beyond my expectations. Thank you for your outstanding work. Kind Regards Ian
Thank you for taking the time to leave us this tremendous 5* review and your kind words. Kind regards, Lucy, Customer Relations
5/5
GoogleDan from the letting agency provided exceptional service in helping me find the perfect flat and sort out all the formalities. He was professional, knowledgeable, and patient, addressing all my concerns and making the process stress-free. Thanks to Dan! :)
Natalia, thanks for taking the time to leave us your fantastic 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleReally happy with how helpful Brigfords have been! Daniel Bright has been amazing and has really has gone the extra mile to make sure we are happy. Would definitely recommend.
Thanks Ruby for your glowing recommendation and 5* review. Thanks for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a wonderful flat viewing experience with Dan, very useful that they knew all the info about the flat and didn’t rush our viewing which I find the problem with most flat viewings. Thanks Dan!
Niall Trowsdale Stannard thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Manchester office has 801 reviews across two platforms: 352 on Google, 449 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Bridgfords Manchester Sales is rated 3.1 out of 5 across all 801 reviews, and 4.4 out of 5 on Google from 352 reviews, checked 9 October 2026.
Bridgfords Manchester Sales, The Hacienda, 21 Albion Street, Manchester, M1 5DA, Manchester M1 5DA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.