Bridgfords Manchester Sales reviews

★★★★★ 1/5

Google

Only 2 issues were ever followed up on out of the roughly 20 issues we reported and that was the broken window and the broken front door. To get the dishwasher replaced it took over 3 months of calling twice a week. Don't be surprised if the person in charge of your tendency at Bridgfords is only leave every time you call. When we complained bout how filthy the apartment was when we moved in we were told by the manager of the Manchester office "well its not going to get a £500 clean". It didn't look like they spent £50 to cleaners. When we spoke to the land lord on it they said Bridgfords took hundreds off the previous tenants to have it cleaned. where that money went I'm sure was to bridgfords profit margains. On moving out we left the place exceptionally more clean than how we got it but still got a very long detailed report of how dirty it was and complained about the issues we reported when we moved in but they never fixed. Bridgfords said this about our deposit on checkout "I would advise that the landlord has decided to proceed with the works themselves, and therefore the offer of £100 to be deducted is a lot less than if we had arranged for the works to be organised through one of our contractors, which was previously advised by myself as a result of the checkout report." They admittedly said they would have charged us a lot more if the landlord did not intervene. when I provided proof of the damage they wanted to charge us for they said I can appeal but it can take 3 months, which I'm sure they know most people need there old deposit to pay for a new one. we did not appeal because of this I viewed the apartment, it was a nice apartment but dirty we were promised it would be cleaned. On move in day, the apartment looked like it got a quick wipe of a mope and the garbage was taken out. Apart from that it was filthy. Dirt, cobwebs and cigaret puds on the balcony. cupboards were stained. Carpet was was torn around the edges. toilet seat was dirty and heavily stained with fake tan. paint splattered on worktops. dishwasher broken, window broken, wouldn't close. all the furniture in the bedrooms were half broken, drawers fallen down on top of each other the base of some drawers split. couch high stools and tiles were all filthy. oven not properly cleaned thick grease around the seal. carpet stained, curtain very stained. Throughout out tendency we had the following issues, mould growing in bathroom, worktop seal lifting, carpet getting progressively more frayed on the edge where it was coming away fro the seal.

James · 27 July 2024

★★★★★ 5/5

Google

These guys are brilliant! Thank you so much to Dan Mooney and Thomas Richmond for all of their help and putting up with my miniature time scale to have me referenced and moved. Super polite, helpful and efficient. Process has been smooth sailing and no messing around. One of the best estate agents I’ve used in the 5 years I’ve been renting. Love the fact I don’t have to constantly call and chase these guys, they are just on the ball and get the job done.

Chelsey · 27 July 2024

★★★★★ 5/5

Google

James was extraordinarily helpful with his explanation of the renters rights act, his clarity was of distinctive class, will be using bridgfords again!

Shazia · 11 April 2026

★★★★★ 1/5

Google

Awful customer service from Bridgfords. There is zero protection for tenants. My daughter is due £750 deposit from a landlord through Bridgfords. The landlord is refusing to return deposit, despite a successful move out process. Bridgfords are refusing to help stating the landlord has “insufficient funds in his account to return the deposit”. This has been going on for 3 months and rather than trying to rectify the issue or taking some responsibility on behalf of the landlord, Dan Mooney and his manager are more concerned about dismissing my daughter and avoid giving me updates directly. Use Bridgfords if you need to but make sure you ensure the landlord is signed up to a deposit protection scheme, purely so you can avoid this situation when you vacate a let.

Simon · 27 June 2024

★★★★★ 5/5

Google

I had a fantastic experience with Bridgfords - in particular Daniel Bright. The team are professional, friendly and always quick to respond to any questions I had. They made the letting process smooth and stress-free and I felt well looked after from start to finish. Highly recommend!

Iman · 5 September 2025

★★★★★ 5/5

Google

I had a great experience working with Mia throughout my rental process. She was incredibly efficient, reliable, and always straight to the point, which made everything so much easier and stress free. Thanks to her quick support and clear communication, I’m now all set to move into my new apartment next Friday the 10th of April . I really appreciate how smoothly everything was handled from start to finish. Highly recommend!

Sakima · 3 April 2026

★★★★★ 5/5

Google

My experience here was amazing for a first time renting solo can be a pretty nervy experience , but all that was put to ease because of Thomas Richmond , he made everything about the process smooth and it was a unbelievable experience dealing with him , the professional approach and incredible communication made this so , and he is just a lovely person , id highly recommend Thomas and Bridgfords for their amazing service

Oliver · 26 August 2024

★★★★★ 5/5

Google

I had an excellent experience working with Tom Richmond, who helped me secure my flat. Tom was incredibly professional, attentive, and made the entire process seamless. He was always quick to respond to my inquiries and ensured that everything was handled efficiently. Tom’s dedication and expertise really made a difference, and I’m grateful for his assistance in finding the perfect place. I highly recommend Tom to anyone looking for a trustworthy and reliable estate agent!

Saad · 26 August 2024

★★★★★ 5/5

Google

Marvellous experience from start to finish in facilitating the sale of my apartment. Whilst other estate agents had suggested properties in my apartment block could not be successfully sold, Bridgfords seemed to make it their mission to prove their competitors wrong. Really valued the local knowledge, insights and personal approach from the senior valuer, Zahid Maqbool, who won our custom by being way ahead of competitors in all these respects. The marketing was exemplary, honest, and up front about some issues in the apartment block that meant we would be looking for a cash buyer, and, despite this, they generated plenty of interest. Potential buyers were screened before being showed around on our behalf, by the wonderful sales consultant, Lydia Flynn, who deserves special credit for tackling the stairs multiple times a day while the apartment lifts were out of action!! Offers flowed, and despite one abortive sale, and another lengthy transaction, we completed a few days ago. Lydia was brilliant at chasing solicitors and making sure things were remaining on track. I know the estate agent fees represent a significant cost when selling a property, and many people are now attracted to DIY / internet agency approaches, but I can honestly say I felt that every penny spent with Bridgfords was completely worthwhile and felt exceptional value for money given the work they put in, their responsiveness and support. Thanks again, Zahid and Lydia, you’re a credit to your organisation!

Graham · 28 May 2024

★★★★★ 1/5

Trustpilot

One of the worst estate company i have…

One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .

Aiah · 29 July 2026

★★★★★ 5/5

Google

I want to say a big thank you to Tom Richmond at Bridgefords. He was professional and extremely helpful throughout the entire process. Tom helped with everything, from answering all my questions to helping me through the contract and payment process. His communication was always prompt, and he addressed all my concerns. I highly recommend Tom to anyone looking for a great letting agent. Thank you Tom!

Aleyshea · 3 December 2024

★★★★★ 5/5

Google

Just rented a property with Bridgfords, I needed an apartment that will allow me to keep a dog, and while I was mostly ignored by other agencies and never heard back from them, I have to compliment Dan Mooney who was very proactive and helped me to negotiate this with the landlord the very same day! Could also get a viewing organised for the next day which is not common at all in Manchester and Dan was very flexible with times. I was impressed how quick the communication went as I've been renting for almost 10 years and didn't have many good experiences as this one.

Marin · 28 April 2024

★★★★★ 5/5

Google

5/5 stars! We are absolutely delighted with the service we received from Daniel Bright! He is the perfect agent - professional, efficient, and went above and beyond to meet our needs. Daniel managed to handle everything for us within less than 24 hours, and both my partner and I are thoroughly satisfied with the outcome. His dedication and expertise made the entire process seamless and stress-free. We highly recommend Daniel to anyone looking for top-notch service!

Abdul · 27 June 2024

★★★★★ 5/5

Google

Bridgefords were extremely helpful in assisting me in securing my first house. Edward and Lydia were incredible from start to finish throughout the process. Adeel (mortgage advisor) was also very supportive and provided sound advice that allowed me to acquire my desired property. They were extremely efficient and always on call to answer any questions I had! They were prompt in updating me and I would recommend them to anyone! A huge thank you!

Ollie · 27 July 2024

★★★★★ 5/5

Google

Bridgford Lettings provided exceptional service in assisting me with finding a property. Their team, especially Thomas Richmond, demonstrated professionalism, efficiency, and extensive knowledge of the local market. They listened attentively to my needs and preferences, ensuring that the properties they showed me were a perfect fit. The entire process, from initial inquiry to signing the lease, was seamless thanks to their dedication and expertise. I highly recommend Bridgford Lettings to anyone searching for a reliable and trustworthy letting agency.

Pippen · 28 April 2024

★★★★★ 5/5

Google

Adeel Parvez is amazing and is brilliant at what he does. He is supportive, patient and happy to advise on questions especially to someone who doesnt know anything about buying a house. Providing quick support and solid advice explaining the necessary steps, what to do next and keeping me updated throughout the whole process so far; providing a level of customer experience I have not encountered anywhere else. I would highly reccomend Adeel in handling your mortgage/property application as he will make sure you are informed and supported from start to finish. I will definately keeping his contact going forward for any of my future propertt enquiries and applications. A massive thank-you again to Adeel so far from this first time buyer!.

Yogesh · 29 March 2024

★★★★★ 5/5

Google

I would like to thank Adeel Parvez who has been absolutely amazing in helping us to find our first and forever home by negotiating the price by £10,000.00. His customer service has been the best, where he helped us through the legal forms and would always be available to take our calls to assist us with all of our queries. I highly recommend him if you are looking to buy a property as he is well versed to assist you with the best advice. 10/10.

Sabeena · 29 March 2024

★★★★★ 5/5

Google

Thomas Richmond was amazing!! Super helpful and very patient! We had been looking for accommodations for a while and were connected to Tom who assisted with a property that we weren’t successful with. However, he quickly provided us with other viable options and we were successful the following day! We came across many agents who didn’t have the time and patience, not Tom! He made us feel like we were his only customers - that’s the service you want. He is truly a valuable asset to Bridgefords! Looking forward to working with you on our next find Tom!

Shernelle · 29 March 2024

★★★★★ 5/5

Google

All thanks to Mia Chima, Who made it stress-free through the application and referencing stage. She was very professional and detailed.

Chidubem · 17 March 2026

★★★★★ 5/5

Google

Having moved a few times in Manchester with different estate agents I was so happy to have chosen Bridgefords for my most recent move! Thomas Richmond has been the most helpful member of staff and made this move super easy and stress free, his responses were quick and helpful, and was able to answer all my questions and help me secure my new property! Thank you Thomas ☺️

Jake · 18 October 2024

★★★★★ 1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor · 10 August 2026

★★★★★ 5/5

Google

My partner and I have been looking for a flat for a while back in the city centre and Tom has been fantastic help! Made us feel so welcome on our viewing. Every question I asked he had a perfect answer for :) Super helpful over the phone and email, he really has been brilliant! If I’m looking for a flat in the future I’ll come straight back here due to the experience Tom has given us! This guy deserves to go far :)

Melissa · 28 February 2024

★★★★★ 1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne · 31 July 2026

★★★★★ 5/5

Google

Myself and my brother were looking to rent in Manchester and had been let down by a lot of estate agents/viewings etc. We saw a property go up on right move and had a lot of trouble applying and request information/viewing however, as soon as we spoke with Daniel Bright at Bridgfords to secure the apartment, we were sorted.. He was incredibly helpful, quick and so friendly! Thanks Daniel :)

N · 27 July 2024