Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBentley Hurst were very professional and personal when it came to letting my house out. Communication at all stages was prompt and informative and they never forgot about me or I never felt I was being handed to different people as I have had in the past with other estate agents.
James, Joe and Charlotte, explained everything in a way that was easy to understand from initial first time introduction right through to them getting tenants in the house. At no stage did I feel pressured to drop the rental figure and they never messed around with viewing or appointment times either. This is the first time I’m leaving a review as I don’t normally go out of my way but the service from Bentley Hurst was so good that I had to do it.
A special mention to James Favas who wasn’t annoyed and was professional over my haggling over the fees and Joe Roberts who never got tired or impatient with my incessant questioning. They know how to do great business.
The best real estate company I have ever dealt with. Very professional, experienced and helpful agents. Will definitely recommend to everyone.
S · 20 June 2022
Agent replied · 19 June 2024
Thank you so much Sam, such a lovely review and thank you for the business!! 😄 …
★★★★★ 5/5
GoogleBentley Hurst not only lived up to but in my opinion exceeded their 5* rating. We researched all the popular letting agents in Manchester to help our son let out his apartment. I first spoke to Jonathan who could not have been more helpful and informative, and he made everything as easy as possible. He offers a bespoke service which in my opinion cannot be beaten. Communication was excellent which is extremely important to me. Together with Charlotte and the rest of the team who could not have been more friendly and professional, Bentley Hurst provides the highest of standards and I would highly recommend.
Jo · 20 June 2022
Agent replied · 19 June 2024
Appreciate the feedback Jo. Anything you need, then please let me know.
Regards
Jonny
★★★★★ 5/5
GoogleI had a really lovely experience working with Olivia toole . She was incredibly kind, patient, and genuinely helpful throughout the whole process. From the very beginning, she made everything feel much less stressful and was always there to answer my questions (no matter how small)
Betty · 20 March 2026
Agent replied · 17 April 2026
Thank you so much for the lovely review, it's very much appreciated! Bentley Hurst
★★★★★ 5/5
GoogleWhen I was searching for a place I could truly call home, Bentley really came through for me. From the very beginning, the service I received was excellent, and I genuinely appreciate the effort and care the whole team put into helping me. …
Christabel · 17 March 2026
Agent replied · 17 April 2026
Thank you so much for the lovely review, it's very much appreciated! Bentley Hurst
★★★★★ 5/5
GoogleBentley hurst did a fantastic job in letting out my Manchester property. Very professional and efficient services were provided. Always easy to get hold of and answering queries. I will definitely be using them again.
Olivia toole and James Favas did a fab job!
William · 17 March 2026
Agent replied · 17 April 2026
Thank you so much for the lovely review, it's very much appreciated! Bentley Hurst
★★★★★ 5/5
GoogleI recently moved up to Manchester from the South of England and was quite cautious regarding the move. I got in contact with Joe at Bentley Hurst and after numerous conversations he ensured I trusted him with the process, it's safe to say that Joe was able to find a perfect apartment for me and my girlfriend to move into in a fantastic location. Joe made it easy, slick and worth it, I couldn't recommend him enough.
Charlie · 20 June 2022
Agent replied · 19 June 2024
Hello Charlie, absolute pleasure dealing with you - so glad I found your perfect apartment. All the best, Joe.
★★★★★ 5/5
GoogleI would highly recommend using Bentley hurts estate agents. I had a viewing with Poppy Carter and she was so helpful and helped answer all of my questions! She was extremely thorough and I can only imagine the rest of the staff are the exact same. Will deffo recommend Poppy and the team to family and friends!!
Lulu · 21 January 2024
Agent replied · 19 June 2024
Hello Lulu, really appreciate the kind words and glad to hear you had a good experience with Poppy! All the Best, Bentley hurst
★★★★★ 5/5
GoogleFantastic Estate Agency Service!
Bentley Hurst and Jonny were recommended to us by a close friend who had a fantastic selling experience when dealing with Bentley Hurst. I contacted the office and spoke to Jonny and made arrangements for an initial visit where we showed Jonny around our home, Jonny explained how the process worked and how if there was no Sale there was no Fee with Bentley Hurst. We agreed to move forward and Jonny arranged a second appointment to bring the amazing 3D camera out which does a full 3D Walk-though of your property, the results were fantastic, really gives you a sense of the property before deciding to move forward with a viewing.
Our house went on the Market on a Tuesday, we had 4 viewings arranged for the Friday and 2 offers were made while they were still viewing the property and as one was for the full asking price which we accepted, so our property sold within 4 days!
Overall a absolutely fantastic experience, thought this was going to be more stressful but every aspect was taken care of by Bentley Hurst, we found them very professional and they delivered everything they said they would, the adverts on Rightmove/Zoopla and their own site were spot on, Joe turned up on the Friday to show the guests around our home and he was fantastic, really friendly and encouraged us to get involved if there were any questions or queries.
Would highly recommend!!!!PositiveResponsiveness, Quality, Professionalism, Value
Lee · 24 October 2021
Agent replied · 19 June 2024
Thank you for your kind words Lee. Pleasure to assist.
Regards
Jonny
★★★★★ 5/5
GoogleSome estate agents make people curse,
But Bentley Hurst turned me to verse,
And the praises that follow below,
On this company I happily bestow,
I wanted to put my flat on sale,
So I sent out a speculative email,
To agents in the local location,
Asking for advice and a quotation,
Isabelle was on the ball,
Within minutes gave me a call,
And arranged to make an estimation,
Without any forward obligation,
Step forward Jonny with camera and tape,
Pictures and floorplan start to take shape,
Quickly on the internet these did appear,
The 3D walk-through was ever so clear,
All done with consideration and care,
Towards those who were living there,
Everyone's needs are all a little different,
So, a listening agent is one heaven sent.
JPA · 20 June 2021
Agent replied · 19 June 2024
Thank you for this wonderful poem Jim! We are so glad we could help!
★★★★★ 5/5
GoogleI hadn't heard of Bentley Hurst before but they are in a good location and had the types of properties I was looking for so I approached them. This is the fourth time that I have moved house so have dealt with many estate agents and I can say that this was one of the best experiences I have had. James Favas in particular asked me about my requirements including type of abode, location and even questions surrounding proximity of amenities such as gyms and restaurants. James was attentive and paid close attention to detail, when I decide to move again I will most certainly be back to Bentley Hurst and I hope James Favas is still there!
Graham · 20 June 2021
Agent replied · 19 June 2024
Thank you for your great feedback! This has been passed onto James and the team!
★★★★★ 5/5
GoogleI was looking to move to Manchester and I heard about this estate agent company through a friend, he could not recommend them enough, so I sent an them over an email to say that I’m looking to buy a house in Manchester (somewhere close to the city). They were very efficient in their reply.
Stefanie was so fantastic, she helped me through everything and made the move so easy, she was so kind, professional, quick and just all round amazing.
She really went above and beyond, and I really cannot thank her enough!
10 out of 10 from me and my friend was so right about Bentley Hurst, defiantly the best estate agents around.PositiveResponsiveness, Quality, Professionalism, Value
Ryan · 20 June 2021
Agent replied · 19 June 2024
Hello Ryan! Thank you for taking the time to share your wonderful feedback! We have passed this onto the team
★★★★★ 5/5
GoogleThe whole team at Bentley Hurst was Superb. First class service in very difficult circumstances what with the pandemic is..Jonathan managed to secure a sale quickly for a good price. We are at the final stage of selling the property but if anyone, like me, is selling a property while living abroad I strongly recommend Bentley Hurst as they made everything look so easy. Marketing, viewings, negotiations.... was very professional. I was given feedback of each viewing also everyone at Bentley Hurst responded quickly to texts or calls. All made me feel stress free and in good hands.PositiveResponsiveness, Professionalism
David · 20 June 2021
Agent replied · 19 June 2024
Hello Dawid, thank you for your kind words. We will pass your feedback onto Jonathan. Pleasure dealing with yourself!
★★★★★ 5/5
GoogleWould highly recommend Bentley Hurst. I worked with James and he and the team helped me achieve my desired rental in a matter of days. He has exceptional skills in this area - very responsive, professional and knowledgeable about properties in the city centre. It was great to work with Lizzie too. All in all, a very positive experience. Thank you so much!
Neel · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for the review and kind words, it's been an absolute pleasure so far!! Kind Regards, James
★★★★★ 5/5
GoogleFrom start to finish top friendly & professional team at Bentley Hurst, James, Stephanie, Jo & Jonny have been my main point of contact for the last few months for my buying property.
James is always very quick to respond, polite , professional, and very helpful. First class service from beginning to the end, would definitely use them again. I wouldn't hesitate to recommend Bentley Hurst a very positive experience.PositiveResponsiveness, Quality, Professionalism, Value
Maz · 20 June 2022
Agent replied · 19 June 2024
Hello Maz, very nice to read this review and you’ve also been great to deal with and thank you for bringing the property to the rental market for you as well. We look forward to putting in some great tenants for you! 👌 …
★★★★★ 5/5
GoogleSelling a home can be a stressful experience but the team at Bentley Hurst have been so supportive and knowledgeable that the whole process has been seamless. A big thank you to Joe for explaining the whole valuation process in a clear and concise manner and answering all my questions in a friendly but professional manner- a credit to the company !
Sam · 20 June 2023
Agent replied · 19 June 2024
Over the moon with this review, really means a lot, thank you! Joe
★★★★★ 5/5
GoogleI had an amazing experience with Bentley Hurst. I would like to personally thank James for helping us get the house after a long process. I recommend Bentley Hurst if you are looking to rent a place in Manchester.
Ranjith · 2 October 2024
Agent replied · 9 November 2024
Such a lovely review to see and I am glad you had such a good experience! All the best, James
★★★★★ 5/5
GoogleBrilliant services from Bentley Hurst Agents particularly James who has been brilliant from day one from signing us on to finding the new tenants up to moving the new tenants into the apartment. Everything went so well without any stress what so ever. I would suggest anyone looking for the best letting agents they are the one would recommend anyone.
Jagdish · 20 June 2023
Agent replied · 19 June 2024
Thank you, Jagdish, really kind words and thank you for your business. Kind Regards, Bentley Hurst Team.
★★★★★ 5/5
GoogleProfessional and efficient service from Poppy at Bentley Hurst. Any queries I had were answered throughly and very responsive.
A stress free process and iv been kept informed throughout.
I highly recommend Bentley hurst .
Sammie-jo · 3 April 2026
Agent replied · 17 April 2026
Thank you so much for the lovely review, it's very much appreciated! Bentley Hurst
★★★★★ 5/5
GoogleSince the beginning the staff of this agency was very responsible and I felt a lot of respect, especially Joe , was very enthusiastic and patient in answering all my questions, I had a very good experience.
Zhenghao · 2 October 2024
Agent replied · 23 October 2024
Hello Jack,
Thank you for your review and kind words, we are very glad we can have you as tenants of ours. All the best, James
★★★★★ 5/5
GoogleI've both sold and rented through Bentley & Hurst and i can't recommend them enough!
Both Tegan and James have been great helping to guide me through the minefield that is property management! From issues stemming from maintenance and electrical certification, to handling pay and invoice queries, they are always prompt to respond and do so with care and consideration.
If you're looking for an estate agent to help take the load off what can be a really stressful process, B&H are the ones for you!
Mike · 15 December 2024
Agent replied · 19 June 2024
Really appreciate the review and great to see you've had a positive experience! Many thanks, Bentley Hurst
★★★★★ 5/5
GoogleTegan and James made my first rental experience a breeze, explaining everything and swiftly getting me into my new flat within a couple of weeks. Can't recommend their services enough. Moving in with Bentley Hurst was seamless, thanks to their friendly, helpful, and informative approach. I am very grateful for their professionalism and care.
Yousef · 23 October 2023
Agent replied · 19 June 2024
Thank you, Yousef, really happy you were so pleased with your experience!
Many thanks, Bentley Hurst
★★★★★ 5/5
GoogleWorked with James Favas and Poppy who were able to secure several offers for my property in a brief period of time whilst other agents had not generated any interest. Furthermore, the constant follow ups, advice and guidance received really differentiated Bentley Hurst from the other. Great experience
Laith · 20 February 2024
Agent replied · 19 June 2024
Thank you, Laith, really appreciate the review and very glad we found you a tenant!! All the best, Bentley Hurst
★★★★★ 5/5
GoogleIt was great working with Bentley Hurst to get a property. They are very professional. Thank you @Olivia Toole for the great service you offer. Hope to work with you again in the future.
Berline · 17 March 2026
Agent replied · 17 April 2026
Thank you so much for the lovely review, it's very much appreciated! Bentley Hurst
★★★★★ 5/5
GoogleBentley Hurst came highly recommended and the experience has been nothing short of fantastic. James has been really quick and responsive. Fees are fair and they've been very easy to work with. Definitely wont hesitate to work with them again.
Mumtaz · 28 June 2024
Agent replied · 27 August 2024
Thank you, Mumtaz, it's brilliant having you as a Landlady of ours, and I'm looking forward to a long working relationship ahead. All the best, James.
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