Trusted Agent profile Β· Manchester

Bentley Hurst Manchester reviews

β˜…β˜…β˜…β˜…β˜… Excellent

390 reviews across 3 platforms

35B Whitworth Street West, Manchester, M1 5ND

Bentley Hurst's office in Manchester, at 35B Whitworth Street West, is rated 4.8 out of 5 across 390 reviews on three platforms, including 381 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

381

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

8

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bentley Hurst, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience working with Olivia Toole as my letting consultant. Her communication was excellent throughout; she kept me informed at every stage and made the whole process smooth and stress-free. She also did a fantastic job helping me vet potential tenants, which gave me real confidence in the outcome. She was never pushy or tried to rush me to make any decisions, which I really liked. I’d definitely recommend her to anyone looking for a reliable and professional letting consultant.

Sheraz Β· 17 April 2026

5/5

Google

I’m a tenant who has been renting via Bentley Hurst for five years now and I’d really like to commend my real estate agent, Natasha Mulenga. As a tenant, what’s important to me is that if there is any issue such as the boiler or shower not working properly, there is a speedy and effective response so that the issue is resolved quickly. I have been very pleased at how professionally problems have been dealt with and feel the concerns of the tenant are listened to not just when first renting but throughout the lease period. I have always found Bentley Hurst to be very pleasant to communicate with and thoroughly recommend them.

Mina Β· 16 April 2026

5/5

Google

Bentley hurts estate agents provided me with a very professional service. Also, I would like to send my special thanks to Poppy Carter. She arranged several viewings for me and she introduced the properties in detail also she helped me a lot with dealing with the owner. If I have any friends or family ask, I will definitely recommend Poppy and Bentley hurts to them!!

Yinyin Β· 21 January 2024

Agent replied Β· 19 June 2024

Hello YinYin, really appreciate the kind words and glad to hear you had a good experience with Poppy! All the Best, Bentley hurst

5/5

Google

Bentley Hurst are the agents I appointed to handle the sale of an apartment in Manchester and what an excellent decision that has been. They have been thoroughly professional in every aspect of their business and are a pleasure to deal with. Poppy has been a great help to me and together with Tegan, Joe and James they make a top team.

John Β· 21 March 2024

Agent replied Β· 19 June 2024

Hello John, thank you for your review!! Really appreciate the kind words and looking forward to getting this over the line for you now! Many thanks, Bentley Hurst

5/5

Google

I recently bought a flat through Bentley Hurst, and I couldn't be more pleased with exceptional service provided by Tegan. She is very quick response and she assisted me through the buying process at every stage and ensured that I was well-informed about the process. I highly recommend Tegan and Bentley Hurst to anyone in search of a reliable estate agent. Thank you.

Berna Β· 20 February 2024

Agent replied Β· 19 June 2024

Thank you, Berna, really appreciate your kind words and I am glad you had such a good experience with Tegan. I'm positive the purchase will go through as soon as possible! Many thanks, Bentley Hurst

5/5

Google

Would like to say that James was very professional and helpful during the whole buying process. The customer services he provided would make you feel comfortable as you may know the whole property buying process could be a nightmare, e.g. Solicitors disappeared on completion date. He took time from his busy schedule to go all the way to the solicitor with me when he didn't have to. I am much appreciated for his help in this buying process, would highly recommend Bentley Hurst service for selling or buying a property.PositiveResponsiveness, Quality, Professionalism

Eric Β· 28 August 2022

Agent replied Β· 19 June 2024

Hi Eric, really appreciate these kinds words, I’m just glad we managed to get the sale through in the end for you! You were a pleasure to deal with from the start. All the best with your new home! James

5/5

Google

Amazing! I would 100% recommend them. After several horrific experiences with other estate agents in Manchester and a lot of stress caused by the utter unprofessionalism I faced, Bentley Hurst was a breath of fresh air. They were quick to respond and handle documents, so there was no unnecessary back and forth. The renting process was seamless and transparent, thanks to James and Talana, who were extremely helpful, friendly and professional.

Veneta Β· 20 June 2023

Agent replied Β· 19 June 2024

Hello Veneta, Your review is much appreciated, thank you so much. You have been an absolute pleasure to do with. Kind Regards James

5/5

Google

We bought an apartment through Bentley Hurst. The team managed all stages very efficiently, They are professional, diligent and friendly. They could not have done any more from viewings to completion. I would have no hesitation in recommending this firm whether you are buying or selling. Thank you James, Rebecca and Poppy. 😊 …

Salim Β· 28 June 2024

Agent replied Β· 27 August 2024

Thank you, Salim, really appreciate the review and I am glad we got the sale over the line for you. All the best, James

5/5

Google

"We have been using Bentley Hurst to manage our flat for a few years now, and we are incredibly happy with the service. The team is consistently professional, but a special shout-out must go to James and Olivia. Their help has been invaluable, and their communication is always on point, we are never left wondering about the status of our property. If you’re looking for a management team that is proactive and reliable, I highly recommend them."

Veronika Β· 14 April 2026

5/5

Google

I recently had the pleasure of working with Tegan Evans-Newberry and the team at Bentley Hurst to find my new home, and I couldn’t be happier with the experience. I highly recommend Bentley Hurst to anyone looking to buy property. Thank you for making my home buying journey a delightful experience!

George Β· 6 August 2024

Agent replied Β· 23 October 2024

Thank you, George, really appreciate the review and I am Tegan found you a suitable property! All the best, James

5/5

Google

Very friendly and helpful service. Always available to help and advise. Poppy and the all the team in the office put in the effort of showing my property many times. With the positive result that I’m now finalizing the sale of the property. All round great experience.

Tim Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you so much for the lovely review, it's very much appreciated! Bentley Hurst

5/5

Google

I have been very pleased with the services offered, professional and knowledgeable handling from the team, especially James, Jonathan and Stefanie, who took care of all necessary follow up with myself and Conveyancers under legal requirements regarding purchase of my new home. Also I liked the regular contact, keeping us updated, and most of all i felt that this was a company that goes further than most to offer a very personal service. I would 100% recommend Bentley Hurst to my friends and known circles with respect to property market.PositiveResponsiveness, Professionalism

Saravanan Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you, Saravanan, pleasure!! James

5/5

Google

Really pleased I used these guys to sell my house..spoke to 4 different people on the day when I was deciding who to use and Johnny was the one for Bentley Hurst who satisfied me he could deliver..Very professional done a fantastic job on a video of the property and had it listed and had to take the listing down same day because he had already got over 20 people booked in for viewings in first 4 days..Had me a buyer at the end of it and the house is going through the sales process now..The whole team were great start to finish plenty communication I wouldn't hesitate using Bentley Hurst again and would recommend them to any of my friendsPositiveResponsiveness, Professionalism, Value

Lee Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you Lee for the feedback. Look forward to a speedy conclusion. Regards Jonny

5/5

Google

The service that I have received from Jonny has been outstanding. This is my 3rd property I'm selling and by far the smoothest process yet.Jonny was open and honest about fees and timescales from the start. I didn't feel pressured into selling at any point, but was just provided with the best advice for me and my family.I hit a snag with my solicitors and Jonny was quickly able to advise me on solutions to speed up the process of completion ,saving me weeks. Further more, Jonny has been accessible and responds promptly to all calls and emails. I found the whole process very encouraging and wouldn't hesitate to use them again or recommend them to others.PositiveResponsiveness, Quality, Professionalism, Value

J Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you Juliana for your kind words. Its been a pleasure dealing with you. Regards Jonny

5/5

Google

These people were first to call me when i advertised my property. Im glad they were. Excellent service throughout during a difficult period. They went above and beyond dealing with difficult solicitors for me. All staff were polite and knowledgeable, but special mention to James and Stephanie who dealt with most of my enquiries during sale of my flat. They even contacted me on their days off work. Really pleased and would definitely recommend this company for sales or lettings. Thank you for your advice and help.

John Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you, John much appreciated! Glad we finally got the sale across the line for you! Many thanks Stefanie & James

5/5

Google

Great service so far from Bentley Hurst in Manchester. I was looking for a credible letting agent, upon some local Google searches Bently Hurst came up as as the only lettings agents with over 100+ reviews all 5 🌟. After reading through the comments i shortlisted them. I primarily dealt with Jonathan Gold who was professional and easy to work with. He and his team including James and Elvita have been excellent in helping me tennant my two brand new appartments in Manchester City Centre. Thanks for your help guys!!

Director Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you Maneck. Appreciate the business and look forward to a good working relationship. Regards Jonathan

5/5

Google

I have contacted with Bentley Hurst agency and I explained to them that I have an urgent situation to sale my property as I need the money for deposit to buy another property. The person who is called Jonathan Gold was so kind, respective and reasonable person to understand my situation as an customer. He asked me to give him time and he came back to me within 24 hours finding investor who is willing to buy my flat. He has tried his best to make all communication between me and buyer to go fast and efficient which has happened. I strongly recommend this agency to anyone in UK who wants to buy, sale, rent as they are so responsible to their customers not thinking in financial way. I NEVER- NEVER- NEVER have such a support even from other famous agency.PositiveResponsiveness, Quality, Professionalism, Value

Nahal Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you for your kind words Nahal, Look forward to working with you. Regards Jonny

5/5

Google

I have dealt with Jonathan Gold from the Manchester City centre office on a few properties and I find him most helpful and I got two purchases over the line and he took the stress out of the transactions. He answers my call and if he is busy he returns my call promptly. I would have no hesitation to recommend these agents as I deal with a lot of agents and Bentley Hurst are like a breath of fresh air for their professional approach.PositiveResponsiveness, Quality, Professionalism, Value

Zi Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you Zi, Look forward to doing more with you. Regards Jonathan

5/5

Google

James and all the staff are very helpful and professional. They are very proactive and really put the client first. You don't feel like just another one on their books and really try and go the extra mile. Had an offer at market value within a week of putting it on the market. Can only thank Joe for this ability to make the sale and Elvita in ensuring communication was timely. Fees are very competitive and I would highly recommend them.

Jonathan Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you Jonathan, its a pleasure working with you, looking forward to closing the sale asap! Elvita

5/5

Google

Contacted Bentley Hurst to sell my property and spoke to Jonathan. He came and explained the process to me, answered any questions and took excellent quality pictures of my property. I had viewings arranged within days on contact and a number more arranged for the preceding days. Joe and Elvita were great when showing people around the property; very friendly and knew the facts of the property. All of which ended up with my property selling over the asking price within a week. Will be highly recommending Bentley Hurst to anyone looking to sell their home in the future.

John Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you John. Look forward to closing the sale asap. Regards Jonathan

5/5

Google

Most professional agent I have dealt with in Manchester by a long shot! I have just moved to Bentley Hurst to let our flat in Sportcity after a long & extremely unsatisfactory with one of the franchised 'nationals'. James has been extremely patient waiting for the property to come available & equally supportive in making the necessary arrangements to change agents. Once we had a new tenant secured the rest of the team have kicked-in & have been equally efficient. My initial impressions are of a company that sets itself apart through great service & is not just 'playing the numbers game'.

Richard Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you, Richard. I’m glad we have impressed you and it’s been great finding you a tenant. All the best, James

5/5

Google

We had a great experience with Bentley Estate Agents. James was amazing he was extremely helpful to the point he took time on his days off to take the initial photos which were amazing , he also answered any questions day or night as he did not keep office times. Hats off to him. I found this company very professional and proactive our house sold on the first viewing James did once again I can't praise this man enough. Bentley have kept in touch throughout to ensure the smooth selling of our family home. I would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism

Kerry Β· 20 June 2022

Agent replied Β· 19 June 2024

Hi Kerry, thank you so much for your kind words, it means a lot. Very happy we found you a buyer so quickly!! All the best, James

5/5

Google

Thank you so much Jonathon and the team for such an excellent service! Right from the onset Jonathan was polite and professional in his manner. Also the speed with which everything was sorted out was unbelievable. He found me a buyer for my property within a day and the paperwork has already begun! The reassurance and help given was amazing! There was constant contact through calls, messages and emails which was so helpful as I feel I didn’t need to keep chasing things up. The whole process of the sale and handling of tenants was dealt with efficiently and in a timely manner. Well done! Will definitely recommend you to friends and familyPositiveResponsiveness, Quality, Professionalism

Saman Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you Saman. Pleasure dealing with you and look forward to a speedy conclusion. Regards Jonathan

5/5

Google

I don't write review normally but I cannot thanks James enough in this deal. I have encountered a lot of property agents in Greater Manchester - James at Bentley Hurst definitely is the best in town. He is experienced, efficient, responsive and always take extra mile to help you in any situation. If you are looking for selling (or buying) property, No need to look elsewhere - Bentley Hurst is the best you can find in North West - their outstanding services won’t disappoint you and keep a smile on your face.PositiveResponsiveness, Quality, Professionalism

EWM Β· 20 June 2022

Agent replied Β· 19 June 2024

Hi Erica, really appreciate these kinds words, I’m just glad we managed to get the sale through in the end for you! You were a pleasure to deal with from the start. All the best with your new home! James

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bentley Hurst's Google reviews

Questions about Bentley Hurst Manchester

How many reviews does Bentley Hurst Manchester have?

Bentley Hurst's Manchester office has 390 reviews across three platforms: 381 on Google, 1 on Facebook, 8 on Trustpilot.

What is Bentley Hurst Manchester's rating?

Bentley Hurst Manchester is rated 4.8 out of 5 across all 390 reviews, and 4.9 out of 5 on Google from 381 reviews.

Has Bentley Hurst won any awards?

Yes. In The Trusted Agent 2026 awards: Bentley Hurst, Manchester won Platinum.

Where is Bentley Hurst's Manchester office?

Bentley Hurst Manchester, 35B Whitworth Street West, Manchester, M1 5ND.

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