Every review we hold for the Malvern office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNicol & Co were exceptional when dealing with our house purchase. Always able to discuss and resolve and issues we had, great communication all round! Thanks so much to Kat, Hannah and Lauren!
Will · 21 December 2024
Agent replied · 28 December 2024
Hi Will, thank you for your 5* review of our Malvern team. It's great to hear that they were exceptional when dealing with your house purchase and were able to resolve any issue with great communication too! Thank you for naming Kat, Hannah & Lauren also, your comments will have made their day! If you need anything else, please do not hesitate to reach out; they're always happy to help!
★★★★★ 5/5
GoogleWe purchased a property sold by Nicol & Co. Our house search took 4 years and we viewed nearly 30 properties so we have experienced nearly all of the estate agents. Nicol & Co were the only agency who I can say were a pleasure to deal with, after having such bad experiences with other agents. Chloe, Hannah, Alexendra and the whole team in the office were friendly and professional and the welcome box on moving day was so lovely and appreciated! We would definitely recommend Nicol & Co and would use them again in future. So happy to finally be in our new home - it's been a long journey! Thank you for helping make it happen!
R · 2 January 2025
Agent replied · 9 January 2025
Hi R Roberts, thank you for your 5* review of our Malvern team! We’re thrilled to hear that, after such a long journey, you’ve finally found your perfect home. It’s wonderful to know that Chloe, Hannah, Alexandra, and the rest of our team made such a positive impression and stood out during your search. We’re also delighted that you enjoyed the welcome box, it’s our way of saying thank you and celebrating this exciting milestone with you. We wish you all the best as you settle into your new home
★★★★★ 5/5
GoogleThe team at the Malvern office have been excellent. We are so pleased we chose them to manage the sale of our property. From our first meeting with Eleanor completing the valuation then including Alexandra, Hannah, Lauren, Harvey and Chloe everybody has been so invested in selling our property. We experienced a number of other estate agents when purchasing our new property and therefore have a benchmark, none have come close to providing such a personal and valued service. We particularly value their professionalism, proactive sales, communication, and friendly personal approach. I cannot praise them highly enough. We would definitely recommend them. Thank you very much.
Jacqueline · 21 December 2024
Agent replied · 16 July 2024
Hi Jacqueline, thank you for your 5* review of our Malvern team and your high praise! It’s wonderful to know that Eleanor, Alexandra, Lauren, and Harvey have all been so invested in selling your property. We truly appreciate your recognition of their professionalism, proactive sales efforts, communication, and friendly personal approach. If you need any further assistance or have any more questions, please don't hesitate to reach out.
★★★★★ 5/5
GoogleWe received a first class service from the start of the selling process to completion. All the staff that we had contact with were excellent especially Erica the sales manager and Hannah our sales progressor. Selling a house can be a stressful experience but we felt we were in safe hands because their approach was always professional,knowledgeable and responsive.
Brenda · 5 July 2023
Agent replied · 10 May 2023
Hi Brenda, thank you for your 5* review of our team at Malvern. It's fantastic to hear that the team, especially Erica & Hannah were excellent throughout, you felt you were in safe hands and they were professional, knowledgeable and responsive. They're always happy to help!
★★★★★ 5/5
FacebookVery happy and pleased to say that as a potential buyer I received a very professional service from Nicol and Co. From my first initial enquiry and then follow up calls after viewing a property, then subsequent calls with further matches of potential properties to suit. I have mostly dealt with Dan who has been professional and helpful. He has followed up with further information I have requested in a courteous, professional and enthusiastic manner. A refreshing change. I have previously dealt with Matt Nicol in his earlier years and have seen the company grow. How lovely that his staff have maintained his ethos for being genuine, trustworthy and pleasant. Well done to all I have had contact with over the last few months.
Tracey · 3 January 2020
Agent replied
Thank you so much for your endorsement Tracey, we're glad you received such excellent service.
★★★★★ 5/5
GoogleI can not thank Hannah and the team enough for what they have done for me during this move. Hannah showed incredible patience with me, managed my expectations taking time to explain each process, and showed real organisation and tenacity with the other parties involved. I would 100% recommend Nicol and Co for any house sale or purchase.
Liz · 22 May 2023
Agent replied
Hi Liz, thank you for your 5* review and your recommendation. It's great to hear that Hannah and the Malvern team were tenacious, organised, able to explain the processes throughout and helped you through your move.
★★★★★ 5/5
GoogleAlexandra and the team couldn't have been more helpful - they helped us to sell our property and introduced us to the house we will (hopefully) buy and live in for many, many years to come - thoroughly recommended and great all round!!
Nicholas · 24 April 2024
Agent replied · 26 April 2024
Hi Nicholas, thank you for your 5* review of our Malvern team and your recommendation! It's great to hear that Alexandra & the team were really helpful and great all round. They're always happy to help!
★★★★★ 5/5
GoogleAfter searching for the right property in Malvern for what felt like ages, my partner and i finally found my perfect home thanks to this fantastic team. Throughout the whole process I spoke with every member of the office, and each one was …
Eve · 13 December 2025
Agent replied · 13 April 2026
Hi Eve, thank you for your 5* review of our Malvern team and your high recommendation! We’re delighted to hear that our team could support you throughout your search and help you find the perfect home in Malvern. Ellie, Harvey, Hannah, and … More
★★★★★ 5/5
GoogleEleanor sold my Grandads house for the family. she was incredibly knowledgeable, kind and caring throughout the process. i will recommend her and her team to everyone looking for an estate agent in Malvern. they are by far the best there is.
Summer · 30 December 2025
Agent replied · 27 January 2026
Hi Summer, thank you for your 5* review of our Malvern team and your recommendation! We're very grateful to heatr that Eleanor and the Malvern team were able to support you through the sale of your Grandad’s house with such care and expertise. We always strive to provide the best service, and it’s wonderful to know that we made a positive difference for you. Your recommendation means the world to us!
★★★★★ 5/5
GoogleI highly recommend Nicol and co in Malvern. I’ve had such a pleasant experience since enquiring about buying a house and the team have gone above and beyond to ensure I have all of the information required. A few special names I would like to mention are Fiona and Hannah, who have taken the time to show us around the properties, answering our questions and providing clear and concise information. A special thank you goes to Lauren who always answered the many questions we had and always took the time to speak with us, nothing ever felt like too much trouble.
Thank you 🌟
Stephanie · 18 October 2024
Agent replied · 25 October 2024
Hi Stephanie, thank you for your 5* review of our Malvern team and for your high recommendation! We’re absolutely delighted to hear that you’ve had such a pleasant experience and it's wonderful to know that Fiona, Hannah, and Lauren were able to assist you with all your inquiries and made the process smooth and stress-free. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleVery smooth, fast and efficient service from the team in Malvern, especially Alexandra and Kat. We wanted to complete in a very tight timeline and they were instrumental in helping to make that happen. Highly recommend Nicol & Co. A****
Matt · 31 May 2024
Agent replied · 1 June 2024
Hi Matt, thank you for your 5* review of our Malvern team and your high recommendation. It's great to hear you received a very smooth, fast & efficient service from the team and you were able to complete in a very tight timeline. Thank you for naming Alexandra and Kat too, your comments mean a lot and the team are always happy to help.
★★★★★ 5/5
GoogleMy wife and I have been looking for a property in the Malvern area and Nicol & Co in Court Road, Barnard’s Green, have impressed us greatly out of all the local estate agents. If there was a property fitting our criteria, Charlotte was in touch by phone before it went onto the open market to make us aware. Thank you and the team for helping us to find a house.PositiveResponsiveness, Professionalism
Rich · 14 June 2021
Agent replied · 13 June 2024
Hi Rich, thank you for taking the time to leave the Malvern office a lovely 5* review. We are delighted that we were able to find you a property and wish you all the best in your new home
★★★★★ 5/5
GoogleJames Gwynne and the team at the Malvern branch are really helpful and professional.
We are really pleased with the support from Nicol and Co, and would thoroughly recommend them to anyone.
Andy · 11 October 2024
Agent replied · 25 October 2024
Hi Andy, thank you for your 5* review of our Malvern team and your high recommendation. It's great to hear that the team and James have been really helpful, professional and supportive. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleReally good estate agent. Much more proactive about sending details of upcoming properties than most of the others. Particular credit to staff member Harvey who is really "on it" and so helpful.
Christian · 13 March 2026
Agent replied · 13 April 2026
Hi Christian Climate Action Kent, thank you for your 5* review of our Malvern team. We are so pleased to hear that you found us proactive in sharing details of upcoming properties, as keeping our clients informed and ahead of the market is something we work hard to prioritise. A special thank you for highlighting Harvey. He will be delighted to know you found him so helpful and on it throughout your search. Your comments mean a great deal to the whole team. Wishing you all the best.
★★★★★ 5/5
GoogleWe had such a positive experience with this estate agent. They were incredibly proactive throughout our property search, always keeping us updated and going the extra mile to help us find the right place. Every team member we dealt with was …
Barney · 13 December 2025
Agent replied · 13 April 2026
Hi Barney, thank you for your 5* review of our Malvern team, sharing your positive experience and high recommendation! We’re very pleased to hear that our team’s communication, support, and dedication made a meaningful difference during … More
★★★★★ 5/5
GoogleWhat a wonderful, friendly and attentive team! They are thoroughly professional in every way both in their conduct and in the quality of their presentations and marketing. I was so impressed during our property search by how the team kept in touch with us to inform us of new property matches and to update their records on our changing needs and preferences. We felt truly valued and supported and we would not hesitate to recommend them.
Kay · 2 November 2024
Agent replied · 9 November 2024
Hi Kay, thank you for your 5* review of our Malvern team and your recommendation! We're thrilled to hear that you had such a positive experience. We always strive to go above and beyond for our clients, and knowing that our efforts made you feel valued and supported means the world to us. Your recommendation is truly the highest compliment we could receive. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleVery Happy with the service offered by Chloe and the team! They kept me updated throughout. The gift box when I moved in was a nice touch.
Ian · 9 November 2024
Agent replied · 9 December 2024
Hi Ian, thank you for your 5* review of our Malvern team and your fantastic comments. It's great to hear you were very happy with the service offered by the team and especially Chloe, that you were kept up to date throughout and you enjoyed your welcome gift box too. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleThe Malvern team were brilliant in helping us find a property. Nothing was too much trouble, they listened to what I wanted and sent appropriate properties - thank you to everyone we dealt with - Harvey, Lauren, Ellie and Hannah
Millie · 13 December 2025
Agent replied · 13 April 2026
Hi Millie, thank you for your 5* review of our Malvern team & for taking the time to share your experience. We're so pleased that Harvey, Lauren, Ellie and Hannah were able to support you throughout your property search. Your kind words mean a lot to the whole team.
★★★★★ 5/5
GoogleSince first getting in touch with the team, I've been looked after and treated fantastically. Fiona and Alexandra took great care and time showing me around the property I'm buying and had a wealth of knowledge not just about the property but the surrounding area, too! Lauren and Alex (again) have been superb in keeping me up to date on things and leading me through the whole process. Couldn't recommend them highly enough as a company. Thank you to everyone at Nicol & Co.
Rhidian · 10 July 2024
Agent replied · 16 July 2024
Hi Rhidian, thank you for your 5* review of our Malvern team and your high recommendation! We are thrilled to hear that you have had such a positive experience with the team from the very beginning and it’s wonderful to know that Fiona and Alexandra provided you with excellent tours and valuable insights about the property and the surrounding area. We are also delighted that Lauren and Alex kept you well-informed and guided you through the entire process. The team are always happy to help!
★★★★★ 5/5
GoogleMany thanks to Ellie and the team for a very quick and smooth process in the sale of my late Mother's property. Also thanks to Kat in the sales progression team who constantly kept me up to date with every move. I would highly recommend this company to anyone.
Simon · 27 June 2023
Agent replied · 4 July 2023
Hi Simon, thank you for your 5* review of our Malvern team and for naming Ellie and Kat also. Thank you for your high recommendation too, they're always happy to help.
★★★★★ 5/5
GoogleWe have just completed our sale with Nicol & Co in Malvern and the service has been first class from start to finish. We never needed to chase for updates as they were always very proactive and on top of things. So a big thanks to Erica, Charlotte and Hannah who all deserve a big bonus this year!PositiveResponsiveness, Quality, Professionalism
Timothy · 25 May 2022
Agent replied · 24 May 2024
Hi Tim, thank you for the lovely 5* review. Our Malvern team will be delighted to read your comments and we are pleased to hear that your sale transaction was dealt with in such an efficient manner. With many thanks from all the team
★★★★★ 5/5
GoogleI am so pleased we went with Nicol & Co. From day one Lauren & the team really looked after me, always pro-active, professional & cheerful it has been a very satisfying experience. From the daily updates from Hannah, feedback & the general managing of a very stressful situation I can't fault them. I would have no hesitation in recommending Nicol & Co to sell a property for me again.
Marc.
Marc · 6 November 2024
Agent replied · 9 November 2024
Hi Marc, thank you for your 5* review and amazing comments. We’re so pleased to hear that you had a positive experience with Lauren, Hannah, and the whole Malvern team. Knowing that their proactive, professional, and cheerful approach helped make the process smoother and less stressful for you is exactly what we strive for. Your recommendation means a lot to us, and we’re grateful for the opportunity to have assisted you with your sale.
★★★★★ 5/5
GoogleWould highly recommend professional company very understanding very helpful Fiona that shows the houses is amazing and Ellie the manager top-notch would highly recommend if I could give more than five stars I would 👍🏻 …
Mark · 13 December 2025
Agent replied · 13 April 2026
Hi Mark, thank you for your 5* review of our Malvern team and your high recommendation! We’re delighted to hear that you found our team professional, understanding, and helpful. Fiona and Ellie will be thrilled to know their efforts made … More
★★★★★ 5/5
GoogleThe team in Malvern have been very helpful while I’ve been looking into properties. Harvey, Ellie, Lauren and Hannah have been amazing so far and are great at staying in touch and checking in.
Will · 28 December 2025
Agent replied · 27 January 2026
Hi Will, thank you for your 5* review of our Malvern team. We’re delighted to hear that Harvey, Ellie, Lauren, and Hannah in our Malvern team have been so helpful and supportive throughout your property search. We’ll be sure to pass your comments on to them.”
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