Trusted Agent profile · Maidenhead, Berkshire
★★★★★
309 reviews across 1 platform
41 Queen Street, Maidenhead, Berkshire, SL6 1NB
Part of Romans, see every office.
Romans's office in Maidenhead, Berkshire, at 41 Queen Street, is rated 4.5 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.5.
Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.
5/5
GoogleAdam was great to deal with, professional diligent and quick at responding. Highly recommend for house purchasing
Dear Vincent Thanks for taking the time to leave us a review, we appreciate your feedback. Kind regards Customer Care Team
5/5
GoogleMy first time dealing with Romans and the advice and help from Charlie Walker has been exceptional a pleasure to do business with.
Thank you for leaving a positive review about Romans Estate Agents in Maidenhead. I am pleased to read your dealings with Charlie Walker have been exceptional and we look forward to helping you with anything property related. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
1/5
GoogleDuring a pandemic where a lot of people are loosing and changing jobs would b nice to think you can change a rent payment date by 6 days due to new payday and circumstances they are not able or willing to help wouldnt recommend to anyone. Good to know somewhere u spend a lot of money every month helps. Very disappointed 😞NegativeQuality
Dear David Cottam, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleHaving recently purchased a property through Romans, I would like to say what a pleasure the whole proceess was, from my initial interaction with Chloe and subsequent viewing, expertly narrowed down to only properties that fitted my criteria, to the final negotiations with George, who ensured that my offer was presented as favourably as possible, culminating in the sale completing in my favour.
Dear Andrew Goodchild, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleI have let my property through Romans for a number of years and have found them to be helpful and always professional. Property Manager, Jack Cracknell, ensures my property is well maintained while also looking after my tenants.
Dear Dawn Franklin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRomans have dealt with my house sale in a very professional manner and despite a couple of buyers falling through they have been honest, open and upfront with their strategies to get the house sold. Davina in particular has been amazing - focused and on the ball, always willing to give it her best! Thank you to the whole team for your assistance!
Dear Geoff Taylor, Thank you for the great review of our Romans Estate Agents Maidenhead team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleI've recently been looking into getting a mortgage with my partner and had been told Romans would be my best option. I was put in contact with Charlie, who recommended seeing a broker (very glad he did!). I had spoken to Charlie early on a Saturday morning and first thing Monday he had already organised a meeting for me and given me some great advice. 10/10 would recommend.
Thank you for leaving a positive review about Romans Estate Agents in Maidenhead. I am pleased to read that the mortgage advice you have received has been worthwhile and we look forward to helping you with a house purchase. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
5/5
GoogleThank you George and the Romans team! Very helpful and super professional.
Nic, Thank you for the kind words, anything you need in the future please ask. Kind regards, George Steedman
1/5
GoogleThe worst estate agents I’ve ever come across. They live up to the stereotype of dishonest estate agents, They could feature in an episode of rogue traders. If your offer gets accepted even with no chain, They may go missing and delay the process which leads to offer falling through.
Dear Hardeep Dhaliwal, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleCharlie Walker has been very helpful and efficient throughout the process, very pleased with service would definitely recommend.
Thank you for leaving a positive review about Romans Estate Agents in Maidenhead. I am pleased to read Charlie looked after you in the process and that you will be recommending Charlie and the team. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
5/5
GoogleMany thanks to Mollie for an efficient and trouble free service.
Dear Richard Scott, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleMyself and my Partner recently rented a Property and we had the pleasure of dealing with Hannah Stinga at the Maidenhead Branch. She was absolutely brilliant. It was the first time we had been through the rental process and she and her team did everything they could to make the process as swift and stress free as possible. I would recommended Romans Maidenhead without Hesitation.
Thank you for your comments regarding your positive experience in dealing with our Maidenhead Lettings Branch and particular mention of how brilliant Hannah Stinga dealt with the process. I am delighted you found the process swift and stress free. Kind regards Brett Goodwin Regional Lettings Manager
5/5
GoogleI received a superb service from Charlie's nothing was much trouble him, also Frasier and Josh the whole team are so great at providing a professional service as keeping you updated with property related matters and any questions you needed answering, I would recommended them to anyone. The whole team was always on the ball and they got me a good deal on my property.
Thank you for your positive review about Roman Estate Agents. I am pleased that the whole team provided a great service and that you will recommend us in the future. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141
5/5
GoogleGeorge, Jamie and Saad did a great job. Our place was on the market for 7 months with another agent (5 viewings no offers). These guys took on our place and were so active that we had an offer close to asking price within 7 weeks. All this through the Christmas period and under the cloud of uncertainty caused by Brexit. Definitely recommend these professionals.
Hi Daniel Thank you for taking the time to let us know how we did. It's great to read your review and are so pleased you were happy with the service provided by the team at Maidenhead. Kind regards Katie
5/5
GoogleCharlie Walker has been very helpful and efficient throughout the process, very pleased with service would definitely recommend.
Thank you for leaving a positive review about Romans Estate Agents in Maidenhead. I am pleased to read Charlie looked after you in the process and that you will be recommending Charlie and the team. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
5/5
GoogleNice experience. Very transparent. Suleiman is very kind and helpful. I would recommend Romans to others
Hi Sumeet Thank you for taking the time to write a review. It is pleasing to read that Suleiman could provide you with a positive experience and we will be sure to pass your feedback on. Don't hesitate to be in touch at any stage should you require any further assistance. Kind regards Romans
5/5
GoogleBrilliant service received by Romans Maidenhead but specially from Jamie Cane who was always making a huge effort. They tried really hard from the first minute to sell our house, booking viewing appointments at our convenience with no pressure at all and kept us informed every step of the way! They actually sold the house in less than 1 week! Thank you :-)
Thank you for leaving a positive review about Romans in Maidenhead. I am pleased to read that Jamie and team went to every effort to ensure a sale and kept you well informd throughout the process. We look forward to guiding you to a successful completion. Kind regards, Daniel Collis, Regional Director, 07894 726 146
5/5
GoogleWe found the house with the help of this agency! It is the best of all in our opinion! We were very pleased with Mr. David Mauzhendi. He helped us a lot and had a positive attitude! He has always been open and kind! Thank you and good luck!
Dear Zinaida Savin, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI am very pleased with Romans for letting services. Maidenhead branch lettings staff are very courteous, friendly and professional especially Saad and John. They were genuinely interested in finding me a tenant. Found them much better than other local estate agents. Keep it up!
5/5
GoogleSuperb customer service and support from Lydia. Lydia really went above and beyond! Absolute asset to the team.
Dear Marvellous Mimi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJames and Josh were really very helpful and knowledgable regarding the property I was interested in and am now in the process of purchasing. They took time to answer a number of questions and were very eager to help. A happy customer.
5/5
GoogleI recently sold my property with Romans estate agents and I was very pleased with their professional and efficient service. They did everything that they said they would do and always kept in close contact. Special thanks to the manager, George Steedman and the move manager Lorraine Eivers. I wouldn’t hesitate to recommend Romans to anyone who is selling.
Hi Paul Thank you so much for your positive comments about Romans - we are so pleased that the team were helpful and kept you well informed throughout. We will be sure to pass your thanks on. We hope to be of service to you again in the future. Kind Regards Romans
5/5
GoogleSuperb customer service and support from Lydia. Lydia really went above and beyond! Absolute asset to the team.
Dear Marvellous Mimi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJust a brief but deserved acknowledgment of Jack Cracknell at Romans; if I have an issue, I can invariably rely on Jack, who manages my property, to address and resolve it effectively. Great service.
Dear Clifford Brunning! Thank you for taking the time to review your recent experience with our Romans Estate Agents Maidenhead branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Maidenhead office has 309 reviews across 1 platform: 309 on Google.
Romans Maidenhead is rated 4.5 out of 5 across all 309 reviews, and 4.5 out of 5 on Google from 309 reviews.
Romans Maidenhead, 41 Queen Street, Maidenhead, Berkshire, SL6 1NB.
