5/5
Shona Potts handled the sale of our property and the process was really efficient. Shona was courteous and provided good advice. She was also fabulous at following up and seeing the sale through to completion.
Trusted Agent profile
★★★★★
381 reviews across 2 platforms
25-29 Queen Street, Maidenhead, SL6 1NB
Roger Platt's Maidenhead office at 25-29 Queen Street is rated 4.4 out of 5 across 381 reviews on two platforms, including 367 Google reviews rated 4.5.
Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.
5/5
Shona Potts handled the sale of our property and the process was really efficient. Shona was courteous and provided good advice. She was also fabulous at following up and seeing the sale through to completion.
5/5
I would highly recommend Roger Platt Estate Agents in Maidenhead. They went way beyond what you would expect from a Estates Agents. Definitely deserves 5 stars. Special thanks to Vivien for all the extra help you provide though a very difficult time for us.PositiveResponsiveness, Professionalism
5/5
Julie made our viewing of a flat in Maidenhead an absolute dream - she clearly cares about both her potential tenants and her landlords and I have nothing but praise. Personable, professional. Thanks Julie!
5/5
I recently rented on of the properties Roget Platt Maidenhead had in the market. I worked with Vivien Read-Harrison from the first viewing appointment until i moved in. It was a pleasure working with her, as she was always helpful and responsive to my numerous questions. Thanks again Vivien!PositiveResponsiveness, Professionalism
4/5
Bought and sold 2 properties through Roger Platt in my time living in Maidenhead. No complaints. Needed to do some chasing as exchange of contracts approached, but I think that is the same with every single estate agent. Can't recommend Jacqui the mortgage lady enough, has set up several mortgages for us and is great at what she does.
5/5
Want to thank Philippa and the whole team for their professionalism, diligence and positivity throughout a challenging purchase. We have used Roger Platt for many years and will continue to highly recommend them.
4/5
The Roger Platt team helped me sell my property and despite the first buyer falling through they were able to turn things around and get a new buyer within a couple of days. After that, the team kept up good communication with me and helped get the sale completed ensuring that everything was going smoothly on the buyers side. Without them, I would have been blind to progress as the buyers solicitors didnt seem to want to communicate very well at all.
5/5
I cannot compliment the service I received from the Team at Roger Platt Maidenhead. From my first interaction with Connor the agent, & Jacquie the mortgage advisor, I felt in good hands and the service was great. However, the service received from Phillipa the Senior Sales progressor was exemplary. We were "stuck" in a conveyancing circle/lock, my exchange and completion date were at risk if it wasn't for her I would not be picking my keys up this week, she took complete accountability and ownership for issues which were not her role, completely above and beyond Thank you. I would not hesitate to recommend
5/5
I have very recently sold my property in Holyport and quickly rented a new property in Maidenhead using Roger Platt. Clearly it was a complex time in house sales as Liz challenged established economic thinking to the detriment of the economy. Will's experience and diplomacy got a tricky sale over the line. My house fell over on the back of a poor survey. Natalie found me a beautiful family property near the river the same day I saw her. We completed within a week in a very relaxed , amicable manner. I paid my fee but felt none of the "commisery" Purple Bricks predicted. I felt only thanks for a job well done and a prediction that old-fashioned values of honesty and professionalism will become more important in the coming months. In my journey I saw some good estate agents but i saw more bad ones. Roger Platt were very good and I think you need that in a complex market with more challenges.
5/5
After two years of looking for a house and dealing with inadequate, inexperienced and frustrating estate agents around the whole of Berkshire, it was a relief to finally have Roger Platt as our estate agent. Our house situation was complex, as my husband was an expat buyer, which no-one else seemed to understand or take seriously, but Roger Platt, especially, Petra and Phillipa- who are two angels- took us as a young couple seriously and offered advice and support throughout the whole process. Our solicitors (nothing to do with Roger Platt) were the worst, and almost lost us the sale of the house, and if were not for Petra and Phillipa helping us on the seller side and being prompt and patient with emails, we would have honestly lost the house. I cannot thank Roger Platt Maidenhead enough, we finally have a house because of them, and it was such a lovely team to work with. The thoughtful hamper full of treats for our new house once we completed the sale was such an amazing touch- and one which no other estate agents do! Would recommend them 100%- the staff are actually experienced in the process of buying and selling houses, and don't have teenagers working as their reps (not going to name names but if you are house-searching in Berkshire you know!). Thank you Roger Platt & the team. Fatima.
5/5
I can’t recommend Roger Platt highly enough. I use their services for many years now - starting from when I purchased my flat in Maidenhead. Since then I moved to abroad and they helped me to rent my flat and taking care of all the management related bits (making sure that I have all the certificates up to date, finding great tenants, etc.). They are super flexible and understanding. Always happy to help and advise. I have to say being far from the UK made me a bit nervous at first to rent out my place, but Roger Platt made the whole experience so much easier. I know that I don’t have to worry about a thing and my flat (management) is in good hands. A special shout-out to Hazel at Roger Platt Maidenhead for all her help and support :)
5/5
This was my first time renting a property, and I would definitely recommend using Roger Platt. The agent that assisted us in the process kept us updated throughout and was prompt at returning any of my queries whether it be email or phone call. Thanks!
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
My Partner & I bought a house in Maidenhead and Nick was great to deal with, very friendly and helpful throughout the process. The few occasions Nick was off or out his colleagues were able to help. I would use them again for our sale in the future.
5/5
Bought a house from Roger Platt we were really pleased with the constant communication from Philippa who went above and beyond for us. If we were to sell a property we would look at them to help us do it.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
Just like to share our experience of Roger Platt and one person in particular Petra Green who has gone to extraordinary lengths to complete our purchase. She spent endless hours on the phone sorting out solicitors and vendors etc can't thank her enough Paul & JackiePositiveProfessionalism
5/5
Can’t thank Roger Platt enough for all the help and support with our recent purchase. Philippa was amazing at progressing things through and always quick with answering any queries we had.
5/5
Great service from these guys, they are very lucky to employ Philippa Scott as a Senior Sales Progressor who did an excellent job in seeing the deal through - thank you!
Thank you for taking the time to leave us your 5* review John! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
4/5
I had a very difficult and long sale of my property which was in no way due to Roger Platt. Philippa in particular was a great help in this process and was diligent in following up and pushing for updates from the other parties in the sale which i was extremely grateful for and ultimately got the sale over the line. Would indeed recommend for use when selling a property and would use again myself in the future.
4/5
Team were very good. Unfortunately our purchase got off to a rough start when the company-recommended lawyers turned out to be not great (Roger Platt have since stopped recommending them) but otherwise Roger Platt were efficient and helpful throughout
Thanks for the wonderful review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
After searching for a house for over a year, Nick was a breath of fresh air; Knowledgable, friendly and punctual. He made the process of buying a house as straightforward as it could have been. Thank you NickPositiveResponsiveness, Professionalism
5/5
Highly recommend the team at Roger Platt - especially Stuart and Philippa. Their advice was always balanced and their persistence at getting me tenants and then a buyer after repeated disappointments was excellent. Communication was great at all times. All in all, they made a very painful process much more bearable!
4/5
The team at Roger Platt were great from start to finish with the sale of our house. Philippa was endlessly calm, professional and patient during the long conveyancing process and difficulties and delays caused by our buyers appalling conveyancing firm. Highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
Chandni has been an amazing suport over the last few weeks and helping us get oyr mortgage. She has been available and communicated well throughout the process.
5/5
Very smooth process :) would recommend!
Thank you for the kind words and recommendation! We strive to make the process as seamless as possible for our customers. Your satisfaction is our top priority. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Roger Platt's Maidenhead office has 381 reviews across two platforms: 367 on Google, 14 on Trustpilot (across the whole business).
Roger Platt Maidenhead is rated 4.4 out of 5 across all 381 reviews, and 4.5 out of 5 on Google from 367 reviews.
Roger Platt Maidenhead, 25-29 Queen Street, Maidenhead, SL6 1NB.