Trusted Agent profile

Roger Platt reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

381 reviews across 2 platforms

25-29 Queen Street, Maidenhead SL6 1NB

Roger Platt's Maidenhead office at 25-29 Queen Street is rated 4.4 out of 5 across 381 reviews on two platforms, including 367 Google reviews rated 4.5. The 14 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.5 / 5

367

Reviews on Google

This office

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.

5/5

Google

the team and specialy emma was professional, responsive, and attentive to our needs. They helped us navigate the entire process smoothly, answering all our questions and addressing any concerns promptly. The flat we found was exactly what we were looking for, and we appreciate their effort in ensuring everything was in order before we moved in. I highly recommend Roger Platt to anyone looking for a new home.

Sarah Β· 27 September 2024

Agent replied Β· 25 October 2024

Thank you Sarah for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I highly recommend Philippa Scott (Senior Sales Progressor). Things were originally moving slow with the previous team, however she stepped in and was efficient, reasonable and friendly. Without her I'm sure the process would've taken months longer. Really appreciate her support!

Shivraj Β· 22 July 2023

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We are very pleased with Andreas and Antony. They have been great help. They are always very responsive and gave help, support and guidance. Amazing!! We bought the property with them and now letting with them. They are absolutely brilliant πŸ‘ πŸ˜€. Thank you so much! …

Chandsush Β· 28 June 2025

Agent replied Β· 9 October 2025

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We had a wonderful experience with Roger Platt. We are the first time buyer and didn't have any knowledge of buying the property and the mortgage. We had been to the few Estate Agents but not very welcoming and supportive. We found the Roger Platt online and saw the few properties. We contacted them and Jack Armstrong called me back. He was very friendly, professional and with lot of knowledge on this fields. He arranged the viewings and we liked one of them straight away. He arranged the appointments with the mortgage manager Chandni Rajora. She is wonderful and friendly. She explained us calmly everything about it. We are very satisfied with the service of Jack and Chandni. We highly recommend this Estate Agent. They are just amazing. Keep up the good work! All the best!! Thank you so much once again for all your help and support. Best Wishes Sushma, Chandrakar and Chandni Elizabeth

CSSB Β· 17 February 2024

Agent replied Β· 16 June 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

There is a large, experienced team that handles your transaction from start to finish, handing over smoothly between the various experts at each stage and providing you with a highly professional and competent service.

Anonymous Β· 19 December 2023

Agent replied Β· 16 June 2024

Thank you for your amazing review! Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic experience selling with Roger Platt recently. Petra and Philippa were both stand out in their friendly but professional approach with open communication, making what is a difficult process much easier. I wouldn’t hesitate in recommending them.

Jessica Β· 20 September 2023

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

All the team are outstanding, professional and on the ball. Have worked with Roger Platts for over 10 years, their the best at what they do! Thank you Emma and the entire Team :)

Ricky Β· 19 November 2023

Agent replied Β· 16 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Having had several bad experiences with Estate Agents in the area it’s important to take the time to thank Nick (Nicholas Heath) for being brilliant. From start to finish, Nick went above and beyond to support the sale. Thanks Nick for everything, you’ve been a rockstar and a gentleman throughout.

Kathryn Β· 17 June 2022

Agent replied Β· 16 June 2024

Hello, thank you so much for taking the time to provide our Roger Platt team with a 5-star review. We are so happy to hear Nick and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

Big Thank you to Antony for helping us out, great communication and was very helpful to us through a stressful situation

Adrian Β· 24 July 2024

Agent replied Β· 23 August 2024

Many thanks Adrian for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I just wanted to talk about my recent experience with Roger Platt estate agents, Maidenhead. I have predominantly been dealing with Stuart Bock and have had a great experience from the very first viewing. Stuart is honest, warm and prompt at providing updates, whilst still taking the time to answer any questions I have, which really eases the stress of the first time buyer process. In an industry that can be tainted with negativity, it has been refreshing to have a positive first experience at Roger Platt and I have faith that my case will continue to be handled with good service, with Stuart's assistance - highly recommend!PositiveResponsiveness, Quality, Professionalism

Tayler Β· 24 August 2022

5/5

Google

We purchased a property through Roger Platt. From our first viewing up to our exchange they were beyond fantastic. Especially Philippa Scott, she was at the end of the phone whenever we needed her, responded to emails almost instantly and when she said she would get back to us, she got back to us. She demonstrated a level of professionalism that Roger Platt as an estate agent should be proud of. She was the reason we managed to get exchanged and completed on our chosen date, and when solicitors were not contactable by us or the vendors she found a way to sort it out. Thank you to Roger Platt and thank you to the superstar that is Philippa! 100% recommend buying and selling with this firm!PositiveResponsiveness, Quality, Professionalism

Jemima Β· 24 August 2022

5/5

Google

Antony was a pleasure to work with and made the the entire process very smooth and easy!

Arub Β· 25 September 2024

Agent replied Β· 25 October 2024

Thank you for the fantastic 5* review Arub and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Brilliant service from Shona, worked tirelessly to answer my enquiry and really saved the day!

Jamie Β· 26 March 2026

Agent replied Β· 16 April 2026

Thank you for your amazing review! We are so glad that Shona's dedication and hard work were able to provide you with the exceptional service you deserve. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Highly recommend Petra & the whole team at Roger Platt. Petra was a complete life saver throughout the whole process, steering us through the various bumps in the road that house buying & selling involves. Nothing was too much trouble and we valued her advice and support hugely. If it wasn’t for Petra, we would have lost our dream house. When our buyers pulled out, she quickly arranged open days and lined up hi quality buyers. Spending hours showing viewers round, and time dealing with negotiations. As a result, she secured a sale with a buyer who went from viewing to exchange in less than a month! We came to rely on her expertise, advice and good sense and cannot recommend her & the team highly enough.

Amanda Β· 17 June 2022

5/5

Google

We brought our house from Roger Platt and I couldn't recommend the team highly enough (especially Philippa, Nick and Stuart) . As first time buyers they supported and guided us through the whole process and worked tirelessly to help us with wider agencies to keep them focussed on our transaction. They were always at the end of the phone and responded quickly via email - nothing seemed too much hassle for them even answering all my arduous 'first timer' questions. A great team delivering a fantastic service!PositiveResponsiveness, Professionalism

Kelly Β· 17 June 2022

5/5

Google

A huge thank you to Stuart, Philippa and the whole of the Roger Platt team who have done an excellent job in selling my Granny's home. When I first met Stuart, he was a true professional and very knowledgeable on the local market. He presented excellent comparables when determining the asking price for the house and his pricing was spot on. We had a huge response and agreed the sale at the asking price shortly after launching. Philippa then did a wonderful job progressing the sale, she was always fully up to speed and at the end of the phone when needed. Thanks to her hard work, the chain progressed smoothly to exchange. I would not hesitate to recommend the Roger Platt team. My thanks again, Jen.

J Β· 17 June 2022

5/5

Google

Have just started renting from Roger Platt. Antony is very friendly and professional, and was happy to answer any queries we had. He also kept us updated throughout the whole process. Thank you!

Maya Β· 20 October 2023

Agent replied Β· 16 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I have just purchased my first home with Roger Platt and am beyond impressed with the level of service. Philippa went above and beyond to liase with solicitors making the process as seamless as it possibly could be. Jack was also incredibly prompt with the sale and I felt they were happy to help every step of the way. I couldn’t recommend using Roger Platt in Maidenhead highly enough.

Lindsay Β· 17 June 2023

4/5

Google

Jacquie O'Flaherty at Roger Platt Maidenhead has worked with us over several years, supporting us with mortgage matters. Very approachable and helpful at all times

David Β· 13 December 2025

Agent replied Β· 12 January 2026

Thank you for sharing your positive experience with Jacquie at Roger Platt Maidenhead! We pride ourselves on providing excellent service and are thrilled to have been able to support you with your mortgage needs over the years. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have worked with the lettings team at Roger Platts for over 15 years and I continue to give them my business as they are so good to work with. All the team are great and Natalie and Hazel have worked with me from the start. They are always positive, super-helpful, practical, with a real ear to the ground for changes in the market locally and solution focussed when something needs sorting out. The service they provide is a cut above the rest for sure.

Lizzie Β· 20 October 2023

Agent replied Β· 16 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent experience dealing with Roger Platt for lettings. They are very professional and we have enjoyed dealing with the whole team. Notably, Anthony has gone above and beyond for us today and I want to call out what an amazing service he has provided. His willingness to go out of his way to help me with a request has made an important difference to our family. Dealings with all of the lettings team, including Hazel and Natalie, has all been positive.

Gemma Β· 20 September 2023

Agent replied Β· 16 June 2024

Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care

5/5

Google

What an excellent team at Roger Platt, we sold our house and then bought our new house with them, the sale/purchase was smooth and straight forward, communication was excellent, they made the whole experience very stress free. Phillipa's attention to detail was excellent and we always felt in very good hands, Grant was great also and was always helpful and a pleasure to deal with. We would highly recommend Roger Platt. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value

Justin Β· 24 August 2022

5/5

Google

I am early on in my purchasing journey via Roger Platt - so far the service, support and responsiveness has been first class. I have been supported by Kirstie and I recommend her very highly; her responsiveness, approach and professionalism is first class. She has been a pleasure to deal with. I look forward to continuing on this transaction and concluding it smoothly..

Dr Β· 20 August 2024

Agent replied Β· 23 August 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

We used Roger Platt to sell our house (which we originally bought from them too). All the staff were fantastic, always polite, responsive and helpful. Viewings were always booked around our schedule and the team were brilliant. We would particularly like to thank Philippa Scott in the sales progression team who was AMAZING. In a very stressful time she was patient and understanding, and was totally invaluable in helping us through the process.PositiveResponsiveness, Quality, Professionalism, Value

Laura Β· 17 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Roger Platt's Google reviews

Questions about Roger Platt

How many reviews does Roger Platt have?

Roger Platt's Maidenhead office has 381 reviews across two platforms: 367 on Google, 14 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Roger Platt's rating?

Roger Platt is rated 4.4 out of 5 across all 381 reviews, and 4.5 out of 5 on Google from 367 reviews, checked 9 October 2026.

Where is Roger Platt's Maidenhead office?

Roger Platt, 25-29 Queen Street, Maidenhead SL6 1NB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.