Trusted Agent profile · Macclesfield
Verified
★★★★★
169 reviews across 2 platforms
22 Church Street, Macclesfield, SK11 6LB
Part of Northwood, see every office.
Northwood's office in Macclesfield, at 22 Church Street, is rated 4.6 out of 5 across 169 reviews on two platforms, including 147 Google reviews rated 4.7.
Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
5/5
allAgents"Excellent Service - very..."
I have worked with Northwood for over 15 years - as a landlord and also to sell two houses. I would recommend them without hesitation. Matt Evans at the Macclesfield branch is fantastic - he is very competent and positive, which obviously helps with the stress of moving house. I sold one of the houses within 2 weeks of it being on the market.
1/5
GoogleI have had 2 tenants, that’s used this agent to move to a new house, due to the sale of mine. Northwood’s have taken money and then left them with out a home. I would avoid at all costs, I am currently helping them find a new home. Ewan the director has show how poor the service is with a member of staff leaving because of how he acts (in her words “This office is shocking and not worth my time”)
Hi Alan, Sorry to hear of your poor experience with Northwood, we changed ownership in April 2023 and have had a complete overhaul of processes and services. I hope in future you'd consider giving us another shot! Many thanks, Josh Gilchrist Director
5/5
GoogleAmazing experience dealing with this team. I would highly recommend for your sale or purchase. 100% in safe hands from beginning to end :)
Hi Georgina, Thank you for such a lovely review. I am really pleased you had a great experience with the team. Your recommendation means a lot and we are always here if you need anything in the future. Kind regards, Josh
5/5
GoogleMany thanks to Matt and Ann for being so helpful and friendly. Nothing was too much trouble and the whole purchase went smoothly. Great communication and would highly recommend :-)
Thank you for your positive feedback its much appreciated and were delighted you were happy with the service we provided.
5/5
GoogleThe team at Northwood (Mac) are great and did a fab job in helping us with our property.
Hi Matthew, Thank you for your review. It is great to hear you were happy with the service from the team. We really appreciate you choosing Northwood and are always here if you need anything in the future. Kind regards, Josh
5/5
GoogleMatt and his team provided a very friendly and efficient service and we always knew exactly where we were with them throughout the process.
Thank you for your positive feedback regarding our service. It was a pleasure to have helped you and I hope your mother enjoys her new home. Regards Matt
4/5
GoogleNick was very helpful and polite!
5/5
GoogleLibby and All the team where fantastic from Start to finish with my Flat sale. Always keeping me informed of the progress answering all my questions and dealing with the buyers and solicitors . Thank you very much.
Thanks Jo, glad we could do a good job for you! Thank you for the lovely feedback.
5/5
GoogleI rented a property through Northwood, Macclesfield for over a year. Upon signing and during my tenancy I found the team to be extremely professional and helpful. Very efficient in dealing with any issues relating to the property. These were always dealt with in a timely manner. Great agent and would use them again.
1/5
GoogleReported half blocked sink and was recommended to use supermarket unblocker. Clean the trap regularly. Sink now completely blocked and reported 10 days ago. Called and chased on the online system, still no reply.
5/5
GoogleWe have been searching for a flat to rent, and had spoken to a few agents - some were incompetent I have to say. Then we found a flat that met what we were looking for. Our daughter visited it and was shown around by Daisy Barber. Initially … More
5/5
GoogleThank you to the team at Northwood, especially Matt who has to be the most enthusiastic estate agent I have ever come across 👍🏠 Great communication & always approachable to answer any queries.😊 Would highly recommend!!PositiveResponsiveness, Professionalism
5/5
allAgentsI can’t fault the
I can’t fault the service received from Belvior Macclesfield, they manage a few properties for me and I am looking forward to adding to that portfolio. A huge difference has been noted re the new management team, please keep up the good work ?
5/5
GoogleI found Ewan and the team extremely helpful and made the whole process of renting run extremely smoothly. They were very helpful when appraising the property and quickly found me a tenant, sorting all the paperwork out in the process. Would definitely recommend and use again.
5/5
GoogleVery professional letting agent, Clare kept in touch with us consistently throughout the whole process. Wouldn’t have been such a stress free process without her help!
5/5
allAgents"New Home..."
Having just concluded a house purchase through Northwood Macclesfield, I wanted to express my thanks to Matt Evans at Northwood for a truly professional, fast and frankly a painless process from viewing through to sale. Communication has been excellent, so thanks again Matt and team.
5/5
GoogleSmooth and fast move in, Clare was helpful all the way through!
5/5
allAgents"Knowledgeable and able to..."
Matt was very helpful in finding a new property for rental purposes. He understood what I looking for and found the right property on first day of viewings. On top of that he's a very friendly and approachable person; can definitely recommend his services!
5/5
GoogleLibby @ Northwood was excellent and professional in supporting us to sell the house and to make the transition to our next home smooth.
Thanks for the lovely feedback, I hope you have all settled in to your new home!
5/5
allAgents"Matt was very enthusiastic,..."
Matt was very enthusiastic, very proactive, very approachable and kept me well informed as to how the sale was progressing. He responded very quickly to email or phone queries and helped to make the whole process very smooth.
5/5
GoogleNorthwood have been the most helpful agent and I would recommend them. From the original viewing to moving in, all my questions were answered with understanding, and it was stress free. Everything I have needed help with has been dealt with straight away without any issues.PositiveResponsiveness, Professionalism
Hi Fiona, Thank you for your lovely review I am delighted you have found the experience of renting with us a good one. Many thanks. Ewan
5/5
allAgents"lettings..."
Very impressed with the staff at Northwood Macclesfield branch, good advice, always helpful. Northwood publish a very helpful news update, monthly information document by email. A must for landlords to stay ahead with legislation. Well done!
5/5
GoogleMatt was very easy to work with and would always respond to any emails i sent. Very approachable and made sure we were kept up to date. Will be using again in the future.
5/5
allAgents"Fantastic..."
Matt was very easy to work with and would always respond to any emails i sent. Very approachable and made sure we were kept up to date. Will be using again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Northwood's Macclesfield office has 169 reviews across two platforms: 147 on Google, 22 on allAgents.
Northwood Macclesfield is rated 4.6 out of 5 across all 169 reviews, and 4.7 out of 5 on Google from 147 reviews.
Northwood Macclesfield, 22 Church Street, Macclesfield, SK11 6LB.
