Entwistle Green reviews

★★★★★ 5/5

Trustpilot

Abby was brilliant

Abby was extremely helpful in the process of me trying to rent a house. She was very good at keeping up with communication and went above and beyond to make sure that I understood everything, and that everything was in order for the day of move. She is very kind and a very professional person and I would highly recommend anyone to go with her from entwhistle green.

Sam · 4 April 2024

★★★★★ 5/5

Google

Our experience with Entwistle green has been nothing but excellent. Letting agent Daniel went above and beyond to help us acquire the perfect rental property for myself and my girlfriend. With his much appreciated assistance, it made finding our new home stress free during a busy Christmas period.

Old · 14 June 2023

★★★★★ 5/5

Google

I only dealt with Maisie at Entwistle Green, which was brilliant because she was my sole point of contact and made the whole transition into my new apartment stress free. Always had a great energy, amicable and friendly. Couldn't ask for a better service.

James · 17 September 2023

★★★★★ 5/5

Google

What can I say other than FANTASTIC. Friendly and very professional staff - I dealt with both Rachels who were fab, but particular credit goes to the 2 L's Lily and Lewis - Lily very young and …

Graham · 16 November 2025

★★★★★ 5/5

Google

Rachel and Lauren went over and above to help with my purchase! There were many stressful moments throughout the purchase however both were lovely and put my mind at ease until we finally completed. A great service and would highly recommend x

Jennifer · 17 October 2023

★★★★★ 5/5

Google

Fabulous service from the St Anne’s Sales team! Sold my house within 2 weeks, and they really put me at ease throughout the process! I haven’t sold a house in a long time, I really felt that I was in safe hands. Sarah gave me some great marketing advice and the team ensured they got me the best price for my home. Their communication was brilliant, they really listened to what I needed and they certainly delivered! Thank you Entwistle Green team! Fantastic job done, highly recommend!

Louise · 29 July 2025

★★★★★ 1/5

Trustpilot

Scam avoid at all costs

Entwistle Green Crosby is the worst company I have ever had the displeasure of dealing with. The initial inventory was filled with outright lies and took a very long time to rectify, during our rental the problems we reported for maintenance took very long times to be fixed. The exit inventory check was booked for over a month, we both took time off work to attend it because they can not be trusted, only after we had arrived at the property and waited, past the time that they were supposed to arrive did we get a phone call saying that they were not coming. Again we can not trust them to do the inventory without us present to ensure it is done correctly. So we will loose more work to attend if it is rearranged.Disgusting behaviour and a shameful display of customer service.

SLJ · 9 March 2023

★★★★★ 5/5

Google

The service was excellent and straightforward. Vicky was friendly and communication was easy throughout the entire process. Looking forward to working with you in the future.

Stuart · 26 July 2024

★★★★★ 1/5

Trustpilot

Bidding wars

After putting asking price in on quite a few properties this estate agents are not happy to accept. Entwistle green thrive on bidding wars. Won’t be looking at any more properties related to this company. Bad business

Debbie · 16 July 2026

★★★★★ 5/5

Trustpilot

Absolutely amising shenon yesterday we…

Absolutely amising shenon yesterday we veuing with her 3 property she's very helpful and shes great very professional the wey presented the houses and telling us about the areas

Nejib · 6 September 2026

★★★★★ 5/5

Google

Massive thanks to Chelsey for all her help! After many frustrating months looking for a rental property that would allow dogs Chelsey came through with the perfect house. The whole process went through without a hitch thanks again to Chelsey.

Sandra · 17 September 2023

★★★★★ 5/5

Google

Lauren and Bethany’s expertise was evident from my first meeting, they were very approachable when viewing properties, both were prompt and efficient and incredibly helpful when answering my many questions! …

Lynn · 16 December 2025

★★★★★ 1/5

Trustpilot

USELESS - buyers/sellers/renters AVOID

We were in the process of looking at buying at house at the start of this year. We found a house listed with this sorry excuse of an estate agent, and they booked us in for a viewing at 12.15pm. We got to the viewing and within 5 minutes there were at least 50 other people waiting outside to view this house. Everyone that had booked a viewing had obviously brought one of two people with them (a lot of first time buyer couples and their parent/s) so it was absolutely heaving.

J · 26 June 2025

★★★★★ 1/5

Trustpilot

Highly do not recommend

I highly do not recommend using Entwistle Green. I dealt with Julie Winkler at the Bury branch. Extremely unhelpful and rude. She made it impossible to book a viewing for a house I was interested in buying. I since contacted the seller directly, to be told that the seller had been lied to on numerous ocassions and Julie was pushing for an inside job to sell the property to a property developer. Very unprofessional.

Kate · 5 July 2023

★★★★★ 1/5

Trustpilot

Rat infestation but they don’t think…

Rat infestation but they don’t think that’s urgent enough to ring landlady. The lady dealing with it isn’t in work but somehow they can’t tell me anything because she’s not in! What sort of a process is that when colleagues can’t check on what’s happening with maintenance issues. When I asked why they can’t ring rather than email landlady they hung up on me hope they don’t chew through electrics as if I was paying for property management for my home I wouldn’t be very happy.

Rachel · 10 June 2025

★★★★★ 5/5

Google

Thank you to Fiona Podmore and her team. Helpful, friendly 100% I want to give a big thank you to Rebecca Sheerin. Rebecca was professional and friendly. We went through a stressful journey with selling our old home. But there was Rebecca keeping us positive through the stressful time. 100%. Thank you Mark and HeatherPositiveResponsiveness, Quality, Professionalism, Value

Heather · 14 June 2021

★★★★★ 5/5

Google

Just rented a property through Entwistle Green, St Annes. The agent Danny was both helpful and willing to go that extra mile to make sure I was happy throughout the build up to my move. Excellent customer service. 5 * .

Susan · 14 June 2023

★★★★★ 5/5

Google

Would highly recommend - I dealt with Chelsey who was absolutely amazing during the whole process and have kept in touch since, always there to answer any questions and nothing was ever a problem, thank you Chelsey!!

Sky · 17 September 2023

★★★★★ 1/5

Trustpilot

Went to view a property and spoke to…

Went to view a property and spoke to the landlord of the house and Joe from Entwistle I advised the landlord I didn’t have the best credit and he advised me that shouldn’t be a problem Joe was very insistent that I pay the £161 fee for the search he was trying to get me to do it while I was looking at the house (very pressurising) he also rang the office (he must have a different number to most people as the girl picked up straight away) and the girl said well done (sounds commission based to me to get people to pay and they honestly have no intention of giving you the property ) I have since been trying to get the maghul office and no one picks up to discuss why no one had let me know the outcome I had to get through to them via zoopla and the poor guy had to advise me I have also asked for a follow up phone call but I’m still waiting **** very poor service ***** Be aware they take your money and normally have someone in mind for property or it’s already gone and yet they will still charge you ***** I wouldn’t normally write a review but I feel people need to be aware

Julie · 2 October 2022

★★★★★ 5/5

Trustpilot

Entwistle Green [Blackpool] - Excellent!!!

I'd like to leave this review to assist other's in their choice of Estate Agent when selling a property.Entwistle Green [Blackpool Branch] are a professional company I would recommend to family and friends.They marketed my property and within a week I had an offer, which I accepted. The staff are approachable, friendly and willing to assist with queries regarding the selling process. Nothing is too much trouble.Unfortunately I experienced solicitor problems which became quite serious. I was stressed, worried and at the end of my tether.Darren Sellwood at the Blackpool branch of Entwistle Green was an absolute life saver. I cannot praise Darren enough....he stepped in and assisted me with the solicitor issues. He went above and beyond to help me and kept me from losing my sanity. At the end of the day, an estate agent's role is to sell your home, not constantly chase solicitors. But Darren took everything in his stride and did just that. Without his help, I'm certain my buyer would have 'cut his losses', withdrawn his offer and moved onto a different property.Yesterday contracts were exchanged to complete on the 19th August!!Darren is approachable, friendly, good-humoured and always willing to help. His customer service is exceptional! He guided me through the selling process and gave sound, sensible advice.I can't thank him enough....he is 'My Hero'I would recommend the Blackpool Branch of Entwistle Green to family and friends with no hesitation whatsoever. Thank-you!!!!!!!

Sharon · 5 August 2022

★★★★★ 5/5

Google

Many thanks to James and the team in the St. Annes branch for providing a great service. Would highly recommend. Fantastic service from Chelsey and Maisie in the St Annes branch.

John · 16 December 2023

★★★★★ 5/5

Trustpilot

Great Customer Service

After some mix ups with the referencing Claire Phelps the Branch Manager at Entwistle Green personally contacted me to assist with a resolution. She kept in contact with me for 2 days ensuring me that she was working on fixing the mistakes that had been made that were not even her fault. We came to a solution today and I cannot thank her enough for helping us through this stressful time, I would highly recommend Entwistle Green purely because of Claire. Also a special mention to Mandy who has been our point of contact throughout our tenancy and has always been prompt and helpful with any issues we have had.Thanks again to Claire and Mandy!

Sophie · 27 May 2022

★★★★★ 5/5

Google

Seamless experience. Victoria was very responsive and able to help us greatly.

Jaime · 27 October 2024

★★★★★ 5/5

Google

Definately five star service from the valuation meeting to the actual letting of our property. Both Chelsey and Maisie were professional throughout. The whole process was quick and efficient.

Jean · 16 December 2023