5/5
We have just sold our property usingβ¦
We have just sold our property using Entwistle green would highly recommend very helpful from the beginning until completion day Julie was fab she kept me up to date with everything
Trusted Agent profile
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418 reviews across 3 platforms
37 The Square St. Annes Road West, St. Annes, Lytham St. Annes FY8 1SB
Entwistle Green's Lytham St. Annes office at 37 The Square St. Annes Road West is rated 3.3 out of 5 across 418 reviews on three platforms, including 155 Google reviews rated 4.8. The 262 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Entwistle Green won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Entwistle Green. Each award is assessed separately from the review sites.
Every review we hold for the Lytham St. Annes office, from every platform, shown as written. First names only.
5/5
We have just sold our property usingβ¦
We have just sold our property using Entwistle green would highly recommend very helpful from the beginning until completion day Julie was fab she kept me up to date with everything
1/5
This company are thieves
This company are thieves. Beware of them. They call you unlimited to convince you to rent a property and when you pay Deposite they tell you that your reff failed and hold onto your money. They do it to immigrants and target people of black race. They target immigrant who newly migrated to the company and try to get money from them. They defrauded us 1 week Deposite. Thieves. Thieves thatβs what theyβre. Expecially the staff
1/5
Be aware of Entwistle Green, Countrywide Group, under Connells Group in the UK
We signed a contract for full management with Entwistle Green in Widnes (co-firm of Countrywide and Connells Group) to rent out our property. They caused us damage on a value of our property by about Β£30000. They concealed their income in Annual tax report to HMRC repeatedly, ignored our complaints, refused to do check up, charged us money for work which has not been supported by any evidence, they charged us for uncomplete services, they have not cared about the law and the rights, they puy phone down or did not pick up their phone, the have not replied, ignored us to provide the documentation, they told answers differently from thr facts, and also the opposite between their workers, they caused irretrievable damages to us-landlord. Entwistle Green and Countrywide team went on Christmas holiday and knowingly left a leaking water on the tenants' heads. They were irresponsible ignorants, uselest unprofessionals, told us the lies, has not provided documentation and services ordered by the law, uncomplete documentatipn, reports, in entory, and check-out report for which they charged us they deducted our rental income without any documentation, quotes, photos for and after repairs, they allowed tenants to change a whole kitchen without our consent, if they changed gas, electricity, or water they had not made the revision reports, they caused us-the landlord many problems, they have not cared about 6x unpaid rent in two months arrears but told us that everything was fine, that the tenants were happy. They made us to feel that we were robbed and the law was ineffective to protect us-the landlord.
5/5
Great service from start to finish. Vicky was an amazing help and communicated with me every step of the way, thanks Vicky for making this a stress free move. Would highly recommend
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Thank you Maisie & Chelsey for being a great support to me and helping me move for the first time in 14 years. Reassuring me, guiding me to consider things and move towards this property decision. Doing everything you said you would, when you needed to. Everything has been straightforward, and the admin handled via the app was really easy too.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Kerry. Kind regards, Lucy, Customer Relations.
5/5
I can't thank the Maghull Office in Merseyside enough
I can't thank the Maghull Office in Merseyside enough for the help support and commitment the team provided throughout the purchase of my home. The knowledge, skills and abikity the team have is amazing, and although they are very busy, they always had time to help and assist. Communication was excellent throughout my purchase, to include excellent interpersonal skills that always made me feel reassured. The branch Manager Sarah and Georgia were totally amazing at their job and really lovely people. Sam, who was my financial advisor was truly both a lovely person and excellent at his job. Moving home is a stressful time, however. The team at Maghull helped me from start to end. I would highly recommend the team at Maghull to help with house sale,purchase or mortgages. Thank you so much Lynn Handley π
5/5
I recently purchased a house andβ¦
I recently purchased a house and received outstanding service from Emma Mallins at Entwistle Green Allerton. From start to finish, Emma was professional, responsive, and incredibly helpful throughout the entire process.
5/5
I have recently moved into a fab property in Lytham St Anne's with the help of Daniel Barclay. Daniel has been extremely helpful from booking the first viewing to signing document right up until getting the keys. Since being in the property Daniel is on hand and happy to help with any questions that occurred and responds very quickly and professionally. I have no worries that should there be any issues or future questions I can rely on Daniel to help out and get things sorted. The moving in process has been the easiest I've dealt with and Daniel has made moving home as stress free as possible. Thanks
Thanks for this lovely and glowing 5* review Paige! We wish you the best in your new place. Graham, Customer Relations
1/5
Cancelled Appointment Last Minute
Had an appointment booked for 11:30 Friday as were looking to sell & we were looking to get the property valued, received a call 10:30 the day of the booking with some excuse about another Entwistle Green office boking the appointment wrong, after checking the reviews on Trustpilot I feel like I've had a lucky escape
5/5
I had a great experience working with Vicky as my letting agent. From start to finish, she was incredibly professional and responsive. We found and finalised an apartment quickly and within our budget. I highly recommend Vicky and Entwistle Green for letting services.
Thanks Risham for taking the time to leave us your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
Bethany and Vicky were both amazing. They found suitable tenants for my x 2 flats in super quick time. They were both incredibly professional and diligent. Commutation was always excellent. I will always use them from now on.
Thank you Angie for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
Wonderful Team of Entwistle Green St Annes! They helped us get a lovely 3-bed house to rent in a quiet and beautiful area close to the shops and train and bus stops. Thank you so much Vicky and Bethany!
Many thanks for your fantastic 5* review Claire. I will of course pass on your kind hearted words to our St Anne's branch. Best wishes, Lucy, Customer Relations.
5/5
5* Service and Support
Iβve had my property let through the Lettings Team at Entwistle Green in Blackburn for almost 5 years. Sherry, Tracy & Donna have been brilliant - they answer calls and emails promptly and they have always given honest feedback on my property and any updates required. Any issues have been quickly addressed and resolved - and what is an added bonus is theyβre really a great team to deal with.
5/5
We have just bought our lovely forever home using Entwistle Green in St Annes. We worked closely with Fiona throughout the process. Ours was a complicated sale including selling properties abroad to purchase the house but it was managed expertly throughout. We were informed, our calls and emails were answered quickly and in a friendly yet professional way. Fiona worked really hard to answer all of our questions and also pass on information between us the buyers and sellers efficiently and with care, Using Entwistle Green was a really positive experience and I would highly recommend them. Karen HagenaarsPositiveResponsiveness, Quality, Professionalism
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
5/5
I have used Entwistle Green for a few years now and always had a flawless service from them. My most recent experience of a tenant changeover is no different, Beth and Lauren in the office doing a great job, timely and efficient just what you need as a landlord - 5 stars
Thank you so much for taking the time to leave a review! We are thrilled to hear that you have had consistent, flawless service from us and that our team members Beth and Lauren provided a timely and efficient tenant changeover experience. β¦ More
5/5
What a quick and easy process it has been from start to finish. With the help from Lauran & Bethany. Couldn't have asked for a more smooth process in finding a new home. Thankyou so much to all the staff.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
We have used the St Annes branch of Entwistle Green to let out our property. Lauren and Bethany have been incredibly helpful at all stages of the process, extremely communicative and a joy to work with. Thank you both!
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
So refreshing to deal with enthusiasticβ¦
So refreshing to deal with enthusiastic knowledgeable staff. Rachael was fantastic on the phone and left a great first impression. Poppy came to do the valuation and was really took time to discuss everything and again had the knowledge and was prepared fully. They put themselves out for viewings etc where others estate agents make little effort to accommodate a date a time you need. I will 100% be using these girls. Brilliant π
5/5
We dealt with Daniel to begin with and then Chelsey when relocating to lytham from Derbyshire. Both were fantastic. We were selling our family home and moving into rented as we are new to the area. Chelsey helped us throughout the process and explained everything. She made the move very very stress free and simple. Thanks Chelsey !
It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care
5/5
I would like to say a massive thank you to both Lauren and Beth for all the help that they gave me when I was moving house! they were both amazing and a huge help with everything!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
5/5
Beth, Vicky and the staff at this branch have been absolutely incredible over the past few months. I was both letting out a property for the first time, and also trying to find a property to stay in myself, which I fully expected to be a very stressful experience. But they have somehow managed to make it all so easy and stress free. I'm now comfortable in a new flat, and there are tenants in my rented property. The entire process was made crystal clear from the outset, and they helped me along every step of the way. I'm truly grateful for their friendliness and making my life that much easier. I can't recommend this branch enough!!
Thank you for your 5* review and recommendation Declan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
Highly recommend Entwistle Green
I was really impressed with the service and help I received from Entwistle Green Lettings. I was struggling to find a house and Emma Dyson was so helpful and friendly.She made the process so much easier and was always by the phone and returned my calls the same day, I was kept updated with information and felt like she would help as much as she could. I had not received the time and help with any other agent like I did with Entwistle Green. I would highly recommend π
5/5
Just moved into my property after using Entwistle green and had a great straight forward experience from start to finish, would definitely recommend! Beth and Vicky were both a great help!
Thank you for taking the time to leave us this amazing 5* review and recommendation Jack. Kind regards Lucy, Customer Relations.
5/5
Me and my partner needed a quick turnβ¦
Me and my partner needed a quick turn round for moving out, and thatβs exactly what entwistle provided ! Our Lettings Negotiator, Owen, was so helpful and supportive throughout the process, answering even the smaller questions. We much appreciate the smooth transition and are excited to settle in !! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Entwistle Green's Lytham St. Annes office has 418 reviews across three platforms: 155 on Google, 1 on Yell, 262 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Entwistle Green is rated 3.3 out of 5 across all 418 reviews, and 4.8 out of 5 on Google from 155 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Lytham St. Annes won Trusted Agent; Entwistle Green, Bury won Gold; Entwistle Green, St. Helens won Trusted Agent; Entwistle Green, Colne won Trusted Agent; Entwistle Green, Blackpool won Trusted Agent; Entwistle Green, Blackburn won Trusted Agent.
Entwistle Green, 37 The Square St. Annes Road West, St. Annes, Lytham St. Annes FY8 1SB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.