Every review we hold for the Lytham St. Annes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExtremely pleased with the service and professionalism given by the St Annes office from initial valuation to chasing of the completion. After 8 months of zero viewings with Purple Pricks, Entwistle were offering to pay the PB bill if we got a sale. It was a no brainer and once with them we got an offer in a week. It shows what a real estate agency can do with proactive marketing. Sadly our buyer pulled out but within a fortnight, Fiona and the team had another buyer in place, once again proving that so called "commisery" is worth everything to keep your sale chain in place. I'd use them if I ever moved again but I'm not planning to! Recommend highly.
Chris · 15 June 2019
Agent replied · 13 June 2024
Thank you Chris for your wonderful and detailed 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleI was in need of finding a new place to live quite quickly and entwistle green helped me do so. Lucie and the team were all exceptional. I went in feeling slightly overwhelmed at all I had to organise but Lucie made it so much easier, Lucie and James explained the procedure and put my worries at rest quite quickly. I know if I have any concerns I can just pop into this establishment and ask away. I am now happy in my lovely new home!
Todd · 15 June 2019
Agent replied · 13 June 2024
Thank you Todd for your amazing 5* review! It is great to read that the team at Entwistle Green were able to put you at ease and rest any worries you may have had with the purchasing experience.
Best wishes in your new home, Scott.
★★★★★ 5/5
GoogleI cannot recommend Entwistle Green, St. Annes highly enough. Every step of the process from putting our property on the market, right until we received the keys for our new property, Rachel, Lucie and the team gave us a five star service. Nothing was ever too much trouble. Ours was a particularly difficult buying and selling process but they worked incredibly hard to mitigate issues from both the buying and selling side, constantly keeping us informed. We used Entwistle’s in-house mortgage advisor who opened up a lot of possibilities for us and saved us a fortune over going it alone. I wouldn’t hesitate to buy or sell with Entwistle Green, St. Annes in future. Thank you so much for everything guys!
James · 15 June 2019
Agent replied · 13 June 2024
Thank you James for your wonderful 5* review of our Entwistle Green team in St. Annes and It is great to see that you would have no hesitation in using Entwistle Green and our in-house mortgage advisor again in the future.
Kindest regards, Scott
★★★★★ 5/5
GoogleThe St.Annes branch of Entwistle Green provided a great service. We endeavoured to sell our property over a period of ten years, without success, using different estate agents.
Once our property was marketed with St.Annes Entwistle Green, we had numerous viewings over a short period of time. Our first sale through them unfortunately fell through, but they took quick action to get more people through the door and our home was sold in a matter of weeks. We never had this level of service from other local estate agents.
Many thanks to Fiona and Rachel. We couldn’t have done it without you and wow, you certainly found the right people to buy our property!
Many thanks!
Gill and Chris Holt
Gillian · 15 June 2019
Agent replied · 13 June 2024
Hi Gill & Chris, thank you for your kind words and 5* rating. Best wishes, Mark
★★★★★ 5/5
GoogleVicky was really helpful through the process of letting my flat. I had great communication and she kept me up to date throughout it all. I would recommend Vicky as a letting agent
Karen · 17 October 2024
Agent replied · 24 October 2024
Many thanks Karen for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTamsin has helped me get the repairs done in a property i have recently moved into. She organised for the maintenance team to come out. They came out on time, very friendly, very helpful. Got the job done and has helped me raise other issues. So greatful. Thank you!
Lizzie · 27 October 2025
Agent replied · 26 December 2025
"Thank you for your kind words! We are thrilled that Tamsin was able to assist you with your property repairs and proactive in addressing other issues. Our maintenance team takes pride in their friendly and helpful service. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI am happy with the whole process. I am happy to be a tenant with this company.
Vicky was very supportive and considerate.
She was warm,friendly and kind.
A million thanks to her.
Precious · 3 October 2024
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review Precious! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVicky was so helpful with every aspect of my move , helping me with everything from start to finish, very professional, always smiling , she's a star ,Thank-you so much vicky .
Robert · 10 October 2024
Agent replied · 24 October 2024
Hello Robert, thank you for your wonderful 5* review! We're thrilled to hear that Vicky was able to assist you so professionally and with a smile throughout your move. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAfter trying for months to find a suitable rental and being messaged around and let down several times.... I finally managed to find a great place with the help of Lauren Forster. I cannot tell you the difference in professionalism and just …
Julie · 16 December 2025
Agent replied · 26 December 2025
Thank you for your kind words! We're thrilled to hear that Lauren provided you with exceptional service and helped you find your perfect rental. We pride ourselves on providing genuine care and compassion to all our clients. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom start to finish Victoria and the team at Entwistle Green have acted quickly with the best interests of myself and the tenants to the forefront. Done a very good job
Karl · 3 October 2024
Agent replied · 24 October 2024
Thanks for the excellent 5* review Karl! Thanks for your thoughtful comments about Victoria and our St Anne's team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Trustpilot5 stars for the agency and Mrs Dora Seimeni in Warrington's Entwistle Green
I arrived in Warrington in January knowing nobody in the city. Searching a flat online did not help a lot. Walking by entwistle green i decided to enter and ask for more info! Luckily Mrs Dora Seimeni was there who was more than helpful. After she showed me some flats in the city, indecided to review one. Dora could not be more helpful really, she explained everything thoroughly and helped me understand how the bills work, how to accommodate etc. being totally new in the country knowing nothing, i m thankful that i found her. Entwistle Green as well was immediately next to me when something needed to be fixed in my flat! 5 stars, can’t recommend enough both the agency and my agent Dora.
ALEXANDROS · 31 October 2023
★★★★★ 5/5
GoogleJust wanted to say how much appreciated the help received from Rachael was. She provided great customer service. We had a very messy purchase and I was receiving daily and sometimes twice daily updates from Rachael. My thanks also to Fiona and Becca who also had to step in at times due to the complex issue that we had to resolve. If we ever do decide to move I would certainly use Entwistle Green.
Philip · 14 June 2020
Agent replied · 13 June 2024
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
★★★★★ 1/5
TrustpilotJust dont waste your time
Me and my wife traveled over an hour to view a house, when we arrived the agent lied and said he had sent her a voicemail stating that he had not recieved keys and that the viewing was off, nobody called her phone and they couldnt care less about their customers.. extremely unprofessional
Customer · 26 May 2026
★★★★★ 5/5
TrustpilotLetting Entwistle Green St.Helens
A huge thank you to both Karen and Sam at Entwistle Green - St. Helens for finding me a perfect tenant within days of marketing my property. As a first-time landlord, I was nervous about the process, but they guided me through every step, from valuation and photography to completing all necessary documentation. Their local market knowledge and thorough tenant screening gave me complete peace of mind. Highly recommend.
Carole · 27 January 2026
★★★★★ 1/5
TrustpilotAwful experience would not use again
Awful experience would not use again. I dealt with Gary Trappe at the Burnley branch. He valued our property for £15,000 more than it was sold for at auction where we had felt pressured to sell. Apart from the initial contact to sign the contract I never heard from him again even though he had been kept in the loop via email communication with the suction company - I am sold. It was particularly misleading and deceptive as we had signed a contract less than a month ago with him and there had been no mention of the valuation price changing and certainly not by that much. Either the valuation price had deliberately been set high to entice us or they hadn’t pushed the sale. We ended up making a loss of £15,000 using them and their auction company. They care about getting their fees paid and they really don’t care to make you the maximum from the sale. To that end they do the bare minimum. I would not use again because they don’t consider your best interest only their own.
Suf · 12 October 2023
★★★★★ 5/5
GoogleMaisie was absolutely fantastic she sorted all our problems out that came up with our new rental nothing was to much trouble she kept us updated all through the process thank you so much I highly recommend Entwistle Green and maisie for all rental needs
Mandy · 16 December 2023
Agent replied · 13 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant service. Our property was let within a couple of days. Bethany and Vicky kept us fully informed throughout. They were both professional and very helpful throughout. Thank you Brian and Jean
Brian · 18 August 2024
Agent replied · 25 August 2024
Many thanks Brian for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotEntwistle Green Morecambe is the place to go if you want to get things done in a professional manner and with efficiency.
The services provided by the staff at Entwistle Green in Morecambe are outstanding and exceptional. I am very delighted and happy about my experience. Staff members work as a team and are very experienced, honest, respectful and effective and just great at what they do. I cannot thank them enough for their service and help. Shaun, Emma, Janice,Emilia,Bryn and Cerys are fantastic. I will always be grateful for their help and support and I can honestly say it was one of the most memorable experiences of my life. I have a house and I finally achieved one of my life goals. I thank them for it because they deserve it.
George · 26 September 2025
★★★★★ 1/5
TrustpilotCrap service
My experience was very poor when using them for selling property via Flyp. They did not respond promptly to the buyers when their colleague was on leave and no one covered that colleague's work/monitored the email. The deal was nearly fell through because of it!
Tony · 10 July 2026
★★★★★ 1/5
TrustpilotIt's like a nightmare
Our landlord works with Entwistle Green and, to be clear, we have no issue with the landlord himself. He was very fair, confirmed from the beginning that we had left the property in excellent condition, and approved the full return of our deposit.
Direnç · 17 July 2026
★★★★★ 1/5
TrustpilotAbsolutely shocking company to sell…
Absolutely shocking company to sell your house with, never keep you in the loop about your house and you have to constantly ring them for updates, tell you there’s nothing they can do to help boost your homes selling, and charged over £5,000 to sell the house as they don’t let you come out the contract as they put in the clause if you cancel and the house sells within 12 weeks they will still charge the £5,400 fee, disgusting company.
Lucie · 13 September 2025
★★★★★ 5/5
GoogleJust moved and Vicky was incredible, extremely quick replies to any questions I had and got us moved in super fast can’t praise her enough. Overall excellent service
Ellouise · 24 September 2024
Agent replied · 24 October 2024
Many thanks for your outstanding 5* review Ellouise. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotSaint Anne’s office
If i could give minus 1 star i would, especially for the business in saint Anne’s, very prejudiced and judgy, i am a wealthy man and when inquiring about a property to rent to the snotty woman in charge of rental properties she immediately told me all properties are not available, such a horrible character trait to have.
Christian · 19 March 2026
★★★★★ 5/5
GoogleVicky was extremely professional, efficient, helpful and friendly. She made the process of acquiring our new rental home straightforward and easy, for which my wife and I are very grateful.
John · 26 July 2024
Agent replied · 25 August 2024
Thank you for your glowing 5* review John. Kind regards, Lucy, Customer Relations.
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