3/5
GoogleRating only, no written review.
Agent replied
Hi Adam thank you for taking the time to rate us. Please let us know what we can do to improve our service to you?
Trusted Agent profile · Luton, Bedfordshire
Verified
Lenwell Property Services Luton reviews
★★★★★
932 reviews across 3 platforms
8 Wellington Street, Luton, Bedfordshire, LU1 2QH
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Luton, Bedfordshire, at 8 Wellington Street, is rated 4.4 out of 5 across 932 reviews on three platforms, including 867 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards, one of three awards Lenwell Property Services won in 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers2 reviews
I have been dealing with Malik Miah of Lenwell Luton now for a few months over a purchase and i find him absolutely brilliant. He has been very helpful and a ...Read all 2 from buyers
Landlords20 reviews
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 20 from landlords
Tenants27 reviews
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 27 from tenants
About Lenwell Property Services Luton
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
Awards
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Luton office, from every platform, shown as written. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied
Thank you Catalin. It’s brilliant to see you were happy with our service.
5/5
GoogleRating only, no written review.
Agent replied
Thank you for the excellent review Joao
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied
Thank you for your feedback and bringing this to our attention. We are sorry to hear that your experience has left you to leave us this rating and it is disappointing that you have not had the standard of customer service from Lenwell that we pride ourselves on. Please could I ask you to email the the details of your experience to reviews@lenwell.com and I will ensure that this is investigated and we will be in contact with you asap.
5/5
GoogleRating only, no written review.
Agent replied
Thank you for your five star rating Alan, it's greatly appreciated.
2/5
GoogleRating only, no written review.
Agent replied
Dear Mark We are sorry to see you have only rated Lenwell with a 2*. Please contact us on info@lenwell.com with your reasons why.
1/5
GoogleRating only, no written review.
Agent replied
Dear Nancy We are sorry to see you have only rated Lenwell with a 1*. Please contact us on info@lenwell.com with your reasons why.
1/5
GoogleRating only, no written review.
Agent replied
Dear Aaron I would be grateful if you could contact Lenwell on info@lenwell.com to discuss your 1* rating.
1/5
GoogleRating only, no written review.
Agent replied
We are sorry our service has fallen short of your expectations. At Lenwell we pride ourselves on our high standards, please contact us on info@lenwell.com and we will gladly try to resolve any outstanding issues. Many thanks
5/5
GoogleRating only, no written review.
Agent replied
Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.
5/5
GoogleRating only, no written review.
Agent replied
Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.
5/5
GoogleRating only, no written review.
Agent replied
Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.
5/5
GoogleRating only, no written review.
Agent replied
Dear Parmjit Thank you for taking the time to give us a rating. It really means a lot to hear we are doing a good job.
5/5
GoogleRating only, no written review.
Agent replied
Dear James Thank you for taking the time to rate us. The 5* means alot to us.
5/5
GoogleRating only, no written review.
Agent replied
HI Agata Thank you for giving Lenwell a 5* rating, it is greatly appreciated. We are glad your family was happy with the service through Lenwell.
5/5
GoogleRating only, no written review.
Agent replied
Thank you Lanti it’s great to here you are happy with our service. Have a fantastic day.
5/5
GoogleRating only, no written review.
Agent replied
Thanks Iustin it really means a lot to get a nice review I hope you are happy in your new home.
3/5
GoogleRating only, no written review.
Agent replied
Hi Mark please let us know if there is anything we can work on to improve our rating?
5/5
GoogleRating only, no written review.
Agent replied
Thank you for 5 star review Simona, have a wonderful evening.
5/5
GoogleRating only, no written review.
Agent replied
Thank you for the lovely 5 star review. We are really glad you are happy with the service :-)
5/5
GoogleRating only, no written review.
Agent replied
Thanks for the excellent review Nasima!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Lenwell Property Services Luton
How many reviews does Lenwell Property Services Luton have?
Lenwell Property Services's Luton office has 932 reviews across three platforms: 867 on Google, 8 on Facebook (across the whole business), 57 on View Agents.
What is Lenwell Property Services Luton's rating?
Lenwell Property Services Luton is rated 4.4 out of 5 across all 932 reviews, and 4.5 out of 5 on Google from 867 reviews.
What do landlords say about Lenwell Property Services Luton?
20 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
What do tenants say about Lenwell Property Services Luton?
27 reviews from tenants, rated 4.6 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Has Lenwell Property Services won any awards?
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Milton Keynes won Trusted Agent.
Where is Lenwell Property Services's Luton office?
Lenwell Property Services Luton, 8 Wellington Street, Luton, Bedfordshire, LU1 2QH.
