5/5
GoogleRating only, no written review.
Agent replied
Thanks Stephany for the lovely review
Trusted Agent profile · Luton, Bedfordshire
Verified
Lenwell Property Services Luton reviews
★★★★★
932 reviews across 3 platforms
8 Wellington Street, Luton, Bedfordshire, LU1 2QH
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Luton, Bedfordshire, at 8 Wellington Street, is rated 4.4 out of 5 across 932 reviews on three platforms, including 867 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards, one of three awards Lenwell Property Services won in 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers2 reviews
I have been dealing with Malik Miah of Lenwell Luton now for a few months over a purchase and i find him absolutely brilliant. He has been very helpful and a ...Read all 2 from buyers
Landlords20 reviews
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 20 from landlords
Tenants27 reviews
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 27 from tenants
About Lenwell Property Services Luton
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
Awards
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Luton office, from every platform, shown as written. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied
Thank you Ray
5/5
GoogleRating only, no written review.
Agent replied
Thank you Neil
5/5
GoogleRating only, no written review.
Agent replied
Thank you for the 5 star review
5/5
GoogleRating only, no written review.
Agent replied
Brilliant! Thank you Michael
3/5
GoogleYea ok
3/5
GoogleRating only, no written review.
Agent replied
Dear Shiva after investigating this our position is as follows: 1.Lenwell are a letting agent not an energy supplier. 2. It is a tenants own responsibility to administer their utilities with the companies concerned directly. 3. It is a tenants responsibility to provide accurate meter readings on move in and move out. To insure they are billed correctly. Update: following an investigation it has been noted the bill you were sent was estimated and the new bill you received was a result of your utility provider being given the meter reading when you vacated ( as provided to you on your move out report). I hope this helps you resolve your outstanding bill with the utility company and that you will do the right thing and remove your unfair review.
5/5
GoogleRating only, no written review.
Agent replied
Thank you so much for taking the time to give us a review Muhammad
5/5
GoogleRating only, no written review.
Agent replied
Thanks for the 5 star review
5/5
GoogleRating only, no written review.
Agent replied
Thank you Callum much appreciated. We are glad we were able to help you with your new home
5/5
GoogleRating only, no written review.
Agent replied
Thank you. I am glad we managed to help you with your maintenance problem Catalin
4/5
GoogleRating only, no written review.
Agent replied
Dear Florin I am aware your deposit took a long time to return. However the landlord was utterly non responsive and we need authority to return the deposit. As you know we made the decision to return it regardless after a period of trying to make contact with her. We can only do our best and in this case I understand why you would be upset. I hope you and your family are well and wish you all the best. Update: thank you so much I hope you have a lovely weekend.
4/5
GoogleRating only, no written review.
Agent replied
Thank you Ben, I will let abbey know you left her a review. Have a great day.
5/5
GoogleGreat service!!!
Agent replied
THANK YOU!! :-)
5/5
GoogleRating only, no written review.
Agent replied
Thank you Constantin
5/5
GoogleRating only, no written review.
Agent replied
Thank you. I am glad we managed to help you with your maintenance problem Catalin
4/5
GoogleRating only, no written review.
Agent replied
Thank you for the review Tatiana
4/5
GoogleRating only, no written review.
Agent replied
Thank you Mariana
5/5
GoogleRating only, no written review.
Agent replied
Thank you for the lovely review for Malik I will tell him well done :-)
5/5
GoogleRating only, no written review.
Agent replied
Thank you for the 5 star review Laura that’s really kind of you
5/5
GoogleRating only, no written review.
Agent replied
Thank you jasmine for the 5 star review. I will let Sarah know you are happy :-)
2/5
GoogleRating only, no written review.
Agent replied
We have no record of you as a tenant or landlord can you please confirm who you are and why the poor review for Lenwell Luton. Is it a mistake? Thank you
5/5
GoogleRating only, no written review.
Agent replied
Thank you for the 5* review Tremel we are glad you are happy with the property and really pleased your new business is going so well in George street
5/5
GoogleRating only, no written review.
Agent replied
Thanks Ivo! It’s brilliant to see you are happy with our service :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Lenwell Property Services Luton
How many reviews does Lenwell Property Services Luton have?
Lenwell Property Services's Luton office has 932 reviews across three platforms: 867 on Google, 8 on Facebook (across the whole business), 57 on View Agents.
What is Lenwell Property Services Luton's rating?
Lenwell Property Services Luton is rated 4.4 out of 5 across all 932 reviews, and 4.5 out of 5 on Google from 867 reviews.
What do landlords say about Lenwell Property Services Luton?
20 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
What do tenants say about Lenwell Property Services Luton?
27 reviews from tenants, rated 4.6 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Has Lenwell Property Services won any awards?
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Milton Keynes won Trusted Agent.
Where is Lenwell Property Services's Luton office?
Lenwell Property Services Luton, 8 Wellington Street, Luton, Bedfordshire, LU1 2QH.
