Every review we hold for the Luton office, from every platform, shown as written. First names only.
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5/5
GoogleI cannot recommend Mr. Malik highly enough for his exceptional assistance in helping me find my new home. From the very beginning, he was attentive, knowledgeable, and dedicated to understanding my specific needs and preferences.
Mr. Malik's expertise in the local market was invaluable. He presented me with a selection of properties that perfectly matched my criteria, ensuring that every viewing was a productive use of my time. His in-depth knowledge of the area provided me with valuable insights into the neighbourhood and surrounding amenities.
Beyond his professional skills, Mr Malik's friendly and approachable demeanour made the entire home-buying process enjoyable. He was always available to answer my questions, provide guidance, and alleviate my concerns. His commitment to ensuring my satisfaction was evident throughout the process.
Thanks to Mr. Malik's hard work and dedication, I found the perfect 2-bedroom house that exceeded my expectations. I am truly grateful for his assistance and would wholeheartedly recommend him to anyone searching for a new home.
M Β· 15 October 2024
Agent replied Β· 8 November 2024
Dear M M Rahman
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had an outstanding experience with Brother Malik! From start to finish, the process was seamless and stress-free. Their professionalism, attention to detail, and dedication to finding the perfect property for me exceeded all expectations. They were always available to answer my questions and provided expert guidance every step of the way. I truly felt like they had my best interests in mind throughout the entire process. If you're looking for a reliable, knowledgeable, and friendly real estate agent, I highly recommend Leaders (Luton Branch). Thank you for making my home-renting experience such a pleasure!
Mir Β· 1 October 2024
Agent replied Β· 22 October 2024
Dear Mir Shoaib
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleIt was really a great experience with leaders. I really like their process to lent you a property! I wanna everyone to visit their website or contact them if somebody is looking for a better and comfort stay. Thank you Bilal for helping me out . I really appreciate that !!!!πβΊοΈβοΈπ β¦
Ramanpreet Β· 26 August 2023
Agent replied Β· 25 August 2024
Dear Ramanpreet Singh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThe whole process of viewing and moving in was great. Bilal Raqeeb made sure to communicate everything effectively all through out the process and was very helpful with any queries. Highly recommend
Chelsea Β· 22 September 2024
Agent replied Β· 22 October 2024
Dear Chelsea Jb
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLeaders have been great so far. Very approachable and handled any queries I had with them. Their rate is competitive Bilal Raqeeb has been extremely helpful. I would use Leaders again and recommend using them.
Mohammed Β· 26 July 2024
Agent replied Β· 25 August 2024
Dear Mohammed Moussa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGood property.
Mr. Malik Miah was super helpful and because of him, it was so easy to shift and he explained everything at the start of the contract so that we do not face any trouble in future.
Good experience with him.
Highly recommended ππ
Rishi Β· 13 January 2024
Agent replied Β· 12 January 2025
Dear Rishi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAll I can say is Malik is the best estate agent I have worked with. Ans I owe him a lot. Thanks Malik for all you did.
Abena Β· 25 November 2024
Agent replied Β· 9 December 2024
Dear Abena Boakye
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMy experience at the leader luton was very smooth and amazing!!! Thank you so much Mr Malik Miah he was so welcoming and cheerful we really felt at home working with him thank you so much
Nkesi Β· 16 January 2026
Agent replied Β· 16 April 2026
Dear Nkesi Nwabueze
We greatly appreciate your 5-star review and the time you took to share your experience with Malik. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleI called the Luton office the other day to make a request for a fridge. Mr D.Stubbs was able to deliver the fridge to my house same day. The person who normally handles those kind of request had been on holiday. Thank you very much Leaders for your help.
Katlego Β· 26 August 2023
Agent replied Β· 25 August 2024
Dear Katlego Mokgadi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleIm quite happy with Leaders agency. I just recently moved in and they proved to be very quickly and efficient. Ive had a few issues but they have been very considerate and kind in their responses. Morgan and Daniel were amazing and were super helpful. Well done to them!
Emmanuel Β· 26 August 2023
Agent replied Β· 25 August 2024
Dear Seun,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleQuick and fast service from Bilal. from the beginning to the end of the process. Best experience on letting with leaders. Thanks Bilal
Frankfurt Β· 19 December 2024
Agent replied Β· 23 December 2024
Dear Frankfurt Oliha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleBilal is awesome and super proactive in helping to find my property in Luton. I was struggling a lot to rent the house but he is the one who helped a lot. He is very nice in communication and friendly. He made all process easy with Leaders Luton.
Hemant Β· 26 August 2023
Agent replied Β· 25 August 2024
Dear Hemant
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMy negotiator was Morgan Cummins. She was very pleasant to deal with, took the time to understand my wife's and my circumstances and found us a really nice place to move into in Luton. I really appreciated her going out of her way to accommodate us. Thanks Morgan!
M Β· 26 August 2023
Agent replied Β· 25 August 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThe property is top notch.
More importantly is the service of the Leaders Agency particularly Sophie who handled my letting process. She was responsive, professional and has the best ability to communicate with clients in the most humble way.
I will always use the leaders and will request the services of Sophie anytime anyday.
Best regardsPositiveResponsiveness, Quality, Professionalism, Value
Chiwetalu Β· 26 August 2022
Agent replied Β· 25 August 2024
Dear Chiwetalu,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleWell organised, also Mr Malik was very helpful
He made sure I get what I was after and heβs also after the comfortability of his customer.
Thanks to Leaders letting for gotten my new home ready within short period of time.
Daniel Β· 27 January 2024
Agent replied Β· 25 August 2024
Dear Daniel Tanimola Oladele
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleWell organised, also Mr Malik was very helpful
He made sure I get what I was after and heβs also after the comfortability of his customer.
Thanks to Leaders letting for gotten my new home ready within short period of time.
Daniel Β· 26 January 2024
Agent replied Β· 22 October 2024
Dear Daniel Tanimola Oladele
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had a great experience working with Bilal Raqeeb and the team. They helped manage the property so efficiently and smoothly ! Highly recommended.
Rija Β· 18 November 2024
Agent replied Β· 9 December 2024
Dear, Rija Mir! Thanks for the great review! All the best, Customer Care Team
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5/5
GoogleBilal is an amazing agent. Very helpful and polite.
He is patient and made the entire house hunting experience a lot easier.
I would give him more than 5 stars if I could.
Aisha Β· 27 May 2024
Agent replied Β· 25 August 2024
Dear Aisha Umoru
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleVery professionals and a highly qualified team. Mr Malik give support to all process to move in, helping with all the documentation. Highly recommend
Marius Β· 26 March 2026
Agent replied Β· 16 April 2026
Dear Marius Ionascu
We greatly appreciate your 5-star review and the time you took to share your experience with Mr Malik. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleBilal Raqeeb has been superb! Happy with his services and assistance. He helped me through the whole process and made sure we were looked aftered from start to finish- thank you soo much for your assistance bilal you are amazing!!
Beatrice Β· 28 December 2023
Agent replied Β· 25 August 2024
Dear Beatrice Adu Frimpong
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleBilal Raqeeb is a competent realtor, who is very supportive and dedicated. He made the transition to my new home very seamless and stress free.
Rosebud Β· 1 October 2024
Agent replied Β· 22 October 2024
Dear Rosebud Udum
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMy experience was truly amazing, all thanks to Bilal Raqeeb and Mohammad Ahsan. They made the entire process incredibly easy for me. I genuinely appreciate their assistance, and without a doubt, I'll choose Leaders again and again.
Sikiru Β· 26 February 2024
Agent replied Β· 25 August 2024
Dear Sikiru Ayinla
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI can tell that customer care is really important for Leaders,everytime i had any issues regarding the rented property,Angela Ziemelis was there for us.She is is very professional,polite,always replying fast to our emails,always helpful and available for us,5βοΈ customer service.
I highly recommend Leaders!
SEICEAN Β· 26 August 2023
Agent replied Β· 25 August 2024
Dear Seicean Alin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThis has been one do the best Estate Agents Iβve ever worked with. Especially Mr Malik, who made the tenancy process seemless with fast and efficient service!
Ayisha Β· 16 February 2026
Agent replied Β· 16 April 2026
Dear Ayisha Ajani
We greatly appreciate your 5-star review and the time you took to share your experience with Malik. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.