Every review we hold for the Luton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis property was my first rental experience in the UK and would humbly acknowledge that my stay would remain memorable. I give Leaders thumbs up and thanks to Bilal Roqeeb too for his support. Wish you the best for the future.
Bukola · 29 October 2023
Agent replied · 25 August 2024
Dear Bukola Olatunji
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Thanks again for taking the time to leave us this information about your recent visit. Take care!
★★★★★ 5/5
GoogleVicky Coleman helped me with an urgent issue at my property over the Christmas break. Thanks to Vicky it was all dealt with very efficiently and quickly, despite being the holiday period. Much appreciated and thanks Vicky!
Mark · 27 January 2024
Agent replied · 25 August 2024
Dear Mark Mcconochie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMalik was absolutely phenomenal in giving me his time and patience of how to rent my first property . I really felt comfortable in his hands to understand everything around me, things that I didn’t know before I know now because of him.
Fayza · 26 August 2023
Agent replied · 25 August 2024
Dear Fayza
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDiana was Very cool and patience and happy to help at each every time you contact her
Pavan · 29 December 2024
Agent replied · 12 January 2025
Dear Pavan Srisai
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBest deal, incredible experience with leaders, especially Malik Miah he has friendly nature. Provide accurate information.
Thank so much.
Sarbjit · 25 November 2024
Agent replied · 9 December 2024
Dear Sarbjit Kaur
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleBilal Raqeeb was very helpful and supportive all the way. Very happy with the service he rendered, will recommend him to anyone looking to rent property
Gugulethu · 4 August 2024
Agent replied · 25 August 2024
Dear Gugulethu Ncube! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
GoogleThe service at leaders Luton was very good a special thank you to mr malik Miah for the good customer service
Adedoyin · 15 October 2024
Agent replied · 22 October 2024
Hello Adedoyin Adeyemo Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
★★★★★ 5/5
GoogleMalik Miah is so responsible ,helpful and generous
He working so hard everytime and try to find a best home for everyone
He is the best in Leaders stuff
Szilvia · 27 May 2024
Agent replied · 25 August 2024
Dear Szilvia Papp
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBilal Raqeeb was kind showing me my new place and walking me through the process of moving in. He's a great person
Tumi · 22 September 2024
Agent replied · 22 October 2024
Dear Tumi Andrew
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had the great pleasure of working with Malik Miah at the Luton branch, and I must say, he exceeded all expectations. His in-depth knowledge of the area and commitment to providing top-notch customer service made the entire process smooth and stress-free. Malik’s professionalism and dedication to his clients are truly commendable. I highly recommend him to anyone looking for a trustworthy and informed estate agent. Truly outstanding service!
Natalia · 1 October 2024
Agent replied · 22 October 2024
Dear Natalia Mondejar Motos
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAmazing customer's service! Malik & Richard is very helpful and manage to get us a very competitive flat within a week! All documents and service were done in the upmost speed and efficiency!
LeoVMajestic · 26 February 2024
Agent replied · 25 August 2024
Dear Leovmajestic
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have been looking for property in the Bedfordshire area for over a month, and eventually came in contact with Malik and the rest of the team, they made it simple and easy, especially during this pandemic. Malik was quick to act on our request and did everything needful in a timely manner. Also, answered our questions with patience.PositiveValue
Neera · 26 August 2021
Agent replied · 25 August 2024
Dear Neera Sandra Joseph,
Thank you for taking the time to review your recent experience you have had with our team at Lenwell Letting Agents Luton. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleCaitlin was amazing throughout the process of getting a flat. Communication was good and the process was quick. Would highly recommend.
Natasha · 22 September 2024
Agent replied · 22 October 2024
Dear Natasha A
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI love there customers service, all thanks to Malik for guiding me through the process of securing my new apartment at Leaders. Thanks for all you do Malik, your assistance really makes the process fast.
ABIMBOLA · 28 December 2023
Agent replied · 25 August 2024
Dear Abimbola Alebiosu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you Leaders for helping rent out our property. Everything went smoothly so far, thanks Richard and Malik, you are so friendly and professional.
Kevin · 28 July 2024
Agent replied · 25 August 2024
Dear Kevin Liu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLisa Brisland has always been our main contact for the property they let and manage for us. She's always extremely helpful and you can see she genuinely tries to find solutions to help both tenant and landlord/landlady.
Lisa is always very quick to answer emails and support queries, whilst keeping us notified of any important information.PositiveResponsiveness, Professionalism, Value
Annemarie · 26 August 2021
Agent replied · 25 August 2024
Dear Annemarie Graham,
Thank you for the great review of our Lenwell Letting Agents Luton team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleGreat service from Daniel and Richard. Renting out my flat has been a breeze having dealt with other agencies these guys have made the process very smooth. Thanks so much
Danielle · 16 December 2025
Agent replied · 16 April 2026
Dear Danielle Black
We greatly appreciate your 5-star review and the time you took to share your experience with Daniel and Richard. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDiana and Malik made moving in so smooth and the turnaround in 10 days has been incredible. Highly recommended.
Carly · 1 October 2024
Agent replied · 22 October 2024
Dear Carly Charles
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI visited the Leaders office today to enquire about some properties, everyone was very nice but I’d like to shoutout Daniel. He took his time to take my details and even showed me numerous properties that I can view
Mark · 16 September 2025
Agent replied · 16 April 2026
Dear Mark Graham
We greatly appreciate your 5-star review and the time you took to share your experience with Daniel. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI’m happy and pleased with the service I received from Malik Miah who works for Leaders.H e has been very helpful from the start to the end in my house hunting and making sure all goes well with the house. I will give him a 5 star and also will recommend him to anyone who is looking for their dream house either rental or purchase.
Olalude · 25 October 2024
Agent replied · 25 August 2024
Dear Olalude
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAbsolutely brilliant customer service from all the team, fully taken care of from start to finish. I’ve dealt with Joshua faller who made everything so easy !
Kevin and Esther were also massive helps
Cheers guys
Callum · 29 October 2023
Agent replied · 25 August 2024
Callum, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Kind Regards
Joshua Pemberton-Simms
Head of Property Management
★★★★★ 5/5
GoogleThanks to Malik. It was so good as his job he’s so kind. and the service was providing was so professional I gave him five stars
QjM · 27 May 2024
Agent replied · 25 August 2024
Dear Qjm Salah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBilial was absolutely brilliant, always able to contact and was always helpful and kept making sure things went smoothly
Grant · 22 September 2024
Agent replied · 22 October 2024
Dear Grant Cruickshank
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAbul the Letting Agent was very approachable, engaging and professional. He was reassuring, took the time to listen and followed up my letting requirements as promised. Impressed with the service and his time, patience and courtesy. Thank you!
Cat · 26 August 2023
Agent replied · 25 August 2024
Good morning
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.